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Wireless Cable Modem Gateway CG814WG v3 Reference Manual

4-14

Managing Your Network

v1.0, June 2007

Summary of Contents for CG814WG V3

Page 1: ...202 10297 01 June 2007 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA Wireless Cable Modem Gateway CG814WG v3 Reference Manual...

Page 2: ...dance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does ca...

Page 3: ...berpr fen Certificate of the Manufacturer Importer It is hereby certified that the CG814WG v3 Wireless Cable Modem Gateway has been suppressed in accordance with the conditions set out in the BMPT Am...

Page 4: ...v1 0 June 2007 iv...

Page 5: ...iguration Requirements 1 4 Connecting the CG814WG v3 Gateway 1 4 Installation 1 4 Chapter 2 Wireless Configuration Wireless Placement and Range Guidelines 2 2 SSID and Wireless Security Settings Form...

Page 6: ...8 LAN IP Settings 4 9 Diagnostics 4 10 Remote Management Access 4 11 UPnP 4 12 Chapter 5 Troubleshooting Basic Functions 5 1 Using LEDs to Troubleshoot 5 2 Connecting to the Gateway s Main Menu 5 2 Tr...

Page 7: ...are described in the following paragraphs Typographical Conventions This manual uses the following typographical conventions Formats This manual uses the following formats to highlight special message...

Page 8: ...ents or index to navigate directly to where the topic is described in the manual A button to access the full NETGEAR Inc online knowledge base for the product model Links to PDF versions of the full m...

Page 9: ...p www adobe com Click the print icon in the upper left of the window Printing the Full Manual Use the Complete PDF Manual link at the top left of any page Click the Complete PDF Manual link at the top...

Page 10: ...Wireless Cable Modem Gateway CG814WG v3 Reference Manual vi About This Manual v1 0 June 2007...

Page 11: ...ntents The product package should contain the following items CG814WG v3 Wireless Cable Modem Gateway AC power adapter Category 5 CAT5 Ethernet cable USB cable If any of the parts are incorrect missin...

Page 12: ...the cable interface is still in progress Upstream Traffic Blink Data is being transmitted to the cable interface Off The cable interface is idle Downstream Traffic Blink Data is being received from t...

Page 13: ...Provider ISP configuration information for your cable modem account Hardware Requirements The CG814WG v3 Gateway connects to your LAN using either its twisted pair Ethernet USB or 802 11b or 802 11g...

Page 14: ...or more of these configuration settings to connect your gateway to the Internet Host and Domain Names ISP Domain Name Server DNS Addresses Fixed or Static IP Address Connecting the CG814WG v3 Gateway...

Page 15: ...e splitter or outlet c Connect the gateway to your computer with either an Ethernet or USB cable For an Ethernet connection use the Ethernet cable that shipped with your gateway to connect a LAN port...

Page 16: ...cable link light is solid green indicating a link has been established to the cable network The LAN lights are lit for any connected computers 2 For an Ethernet connection go to Step 3 For a USB conn...

Page 17: ...enter superuser for the user name and password for the password both in lower case letters To log in as the child enter admin for the user name and password for the password both in lower case letters...

Page 18: ...ter to which your gateway will connect WAN Primary and Secondary DNS A DNS server is a host on the Internet that translates Internet names such as www netgear com to numeric IP addresses Typically you...

Page 19: ...ess Placement and Range Guidelines on page 2 2 3 Use the form in section SSID and Wireless Security Settings Form on page 2 3 to keep track of your settings 4 Enter the wireless settings and verify wi...

Page 20: ...through walls Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones Away from large metal surfaces Put the antenna in a vertical position to provide the best side t...

Page 21: ...en System or Shared Key Choose Shared Key for more security To use Shared Key all devices in the network must be set to Shared Key and have the same keys in the same positions as those in the CG814WG...

Page 22: ...make sure to note the current settings first See the SSID and Wireless Security Settings Form on page 2 3 1 Log in to the gateway using its default address of http 192 168 0 1 or at whatever IP addre...

Page 23: ...ent with different channels to see which is the best Wireless Access Point Enable Wireless Access Point On by default you can also turn off the wireless radio to disable access through this device Thi...

Page 24: ...the Internet NETGEAR strongly recommends that you implement wireless security WEP Wired Equivalent Privacy 64 bit encryption WEP Wired Equivalent Privacy 128 bit encryption WEP security uses encrypti...

Page 25: ...elected access control list This provides an additional layer of security 3 Click the Setup Access List button to display the Access List The Access List displays a list of wireless clients that will...

Page 26: ...Privacy To configure WEP data encryption 1 Log in to the gateway using its default address of http 192 168 0 1 or at whatever IP address the unit is currently configured Use the default user name of a...

Page 27: ...anually enter the four data encryption keys These values must be identical on all computers and access points in your network Enter ten hexadecimal digits any combination of 0 9 a f or A F Select whic...

Page 28: ...ave your settings 5 If you are using WPA Enterprise then enter the settings for the Radius Server These settings are required for communication with the primary Radius server A secondary Radius server...

Page 29: ...reless Configuration 2 11 v1 0 June 2007 Radius Port Port number of the Radius Server The default is 1812 Shared Key This is shared between the Wireless Access Point and the Radius Server while authen...

Page 30: ...Wireless Cable Modem Gateway CG814WG v3 Reference Manual 2 12 Wireless Configuration v1 0 June 2007...

Page 31: ...ering and Firewall Rules for the CG814WG v3 Gateway to protect your network Content Filtering Content Filtering features include Logs Block Sites and Services Firewall rules can also be used for conte...

Page 32: ...no alerts or logs will be sent 3 Select the E mail Alerts Enable check box 4 Click Apply For information about event logs see Event Log in Chapter 4 Blocking Keywords Sites and Services The gateway pr...

Page 33: ...AN address of http 192 168 0 1 with its parent default user name of superuser default password of password or using whatever password and LAN address you have chosen for the gateway in parent mode 2 C...

Page 34: ...lick Add Domain It is added to the Domain List To block access to the domains in the Domain List select Deny Domains For example if the domain badstuff com is specified the URL http www badstuff com x...

Page 35: ...to specify exceptions to the default rule Outbound Rules Port Blocking These rules control access to outside resources from local users The default rule is to allow all access from the LAN side to the...

Page 36: ...e currently forwarded Choose Predefined Service Select a predefined service from the pull down menu Add Custom Rules You can set up a custom service that is not in the list of predefined services To a...

Page 37: ...nly enable those ports that are necessary for your network The following are two application examples of inbound rules Port Blocking You can use this screen to block outbound traffic on specific ports...

Page 38: ...Wireless Cable Modem Gateway CG814WG v3 Reference Manual 3 8 Content Filtering and Firewall Rules v1 0 June 2007...

Page 39: ...nd Advanced heading Log in to the gateway at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever password and LAN address you...

Page 40: ...sion The software version of the gateway Cable Modem MAC Address The MAC address used by the cable modem port of the gateway This MAC address may need to be registered with your Cable Service Provider...

Page 41: ...gh the following steps to be provisioned 1 Acquire and lock Downstream Channel 2 Acquire upstream parameters and range 3 Lock Upstream Channel 4 Acquire IP Address through DHCP Status System Up Time T...

Page 42: ...mixture of both upper and lower case letters numbers and symbols Your password can be up to 30 characters To change the password 1 Log in to the gateway at its default LAN address of http 192 168 0 1...

Page 43: ...current configuration settings restore saved settings or reset the gateway to the factory default settings Restoring Saved Settings To restore settings from a backup file 1 Click Browse 2 Locate and s...

Page 44: ...k Apply The gateway reboots automatically The gateway s password will be password the LAN IP address will be 192 168 0 1 and the gateway s DHCP client will be enabled Event Log The gateway logs securi...

Page 45: ...a Ping from the Internet select this check box and then click Apply This can be used as a diagnostic tool DMZ Address Specifying a DMZ Address allows you to set up a PC that is available to anyone on...

Page 46: ...tected information and accepts queries based on e mail addresses If you want to use a Dynamic DNS service you must register for it The Dynamic DNS client service provider will give you a password or k...

Page 47: ...Address The LAN IP Address that you would like to assign for your gateway in dotted decimal notation factory default 192 168 0 1 Subnet Mask The network number portion of an IP address Unless you are...

Page 48: ...ing test 1 For the Ping Target enter the IP address of the computer that you would like to ping 2 If you would like to specify additional details you can set the Ping Size No of Ping and Ping Interval...

Page 49: ...s not operating normally Remote Management Access With Remote Management you can allow a user or users on the Internet to configure upgrade and check the status of your CG814WG v3 Gateway To configure...

Page 50: ...llow Remote Management after Factory Default Reset check box Then click Erase URL to Connect to This Device To manage this gateway via the Internet you need to its public IP Address as seen from the I...

Page 51: ...will not allow any device to automatically control the resources such as port forwarding of the router Advertisement Period How often the gateway advertises broadcasts its UPnP information The default...

Page 52: ...Wireless Cable Modem Gateway CG814WG v3 Reference Manual 4 14 Managing Your Network v1 0 June 2007...

Page 53: ...o Troubleshooting the ISP Connection on page 5 3 I cannot remember the gateway s configuration password or I want to clear the configuration and start over again Go to Backup Settings in Chapter 4 Bas...

Page 54: ...ill set the gateway s IP address to 192 168 0 1 See Backup Settings in Chapter 4 If the error persists you might have a hardware problem and should contact technical support LAN LED is off for a port...

Page 55: ...not save changes you have made in the Web Configuration Interface check the following When entering configuration settings be sure to click the APPLY button before moving to another menu or tab or you...

Page 56: ...way as in this example ping 192 168 0 1 3 Click OK You should see a message like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address byt...

Page 57: ...Check that your PC has the IP address of your gateway listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information will not be visible in your PC s Network Co...

Page 58: ...Wireless Cable Modem Gateway CG814WG v3 Reference Manual 5 6 Troubleshooting v1 0 June 2007...

Page 59: ...lient VPN pass through IPSec PPTP Power Adapter North America input 120V 60 Hz input All regions output 12 V DC 1 25A output 15W maximum Physical Specifications Dimensions 175 by 114 by 30 mm 6 9 by 4...

Page 60: ...s Auto Rate Sensing Frequency 2 4 2 5 GHz Operating Frequency Ranges 2 412 2 462 GHz US 2 412 2 472 GHz Japan 2 412 2 472 GHz Europe ETSI Encryption 40 bit also called 64 bit 128 bit WEP data encrypti...

Page 61: ...814WG v3 Reference Manual Technical Specifications and Factory Default Settings A 3 v1 0 June 2007 Time Zone Adjusted for Daylight Saving Time Disabled SNMP Disabled Table A 1 Default Configuration Se...

Page 62: ...isabled Broadcast SSID Enabled Transmission Speed Autoa Country Region United States varies by region RF Channel 6 until the region is selected Operating Mode g and b until the region is selected Data...

Page 63: ...com reference enu winzerocfg index htm Internet Networking and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Wireless Communications http documentation netgear com ref...

Page 64: ...Wireless Cable Modem Gateway CG814WG v3 Reference Manual B 2 Related Documents v1 0 June 2007...

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