NETGEAR Arlo Baby User Manual Download Page 76 | Manualshive

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76

11. Troubleshooting

Arlo Baby Is Not Streaming on a Mobile Device

Note:

The Arlo Baby Monitor includes an option for offline use. For information about the

Arlo Baby Monitor, see the Arlo Baby Monitor instructions.

¾

To troubleshoot problems with your Arlo Baby video stream:

1. Check the WiFi signal strength.

2. Make sure that your Arlo Baby camera is at least 6½ feet (2 meters) away from

any WiFi enabled devices, major electrical equipment, large metal or concrete
objects, or other sources of signal interference.

3. Make sure that your Arlo Baby cameara’s battery is not low.

A low battery can cause the camera to stream intermittently.

4. If you still cannot see Arlo Baby video streams after completing these

troubleshooting steps, contact Arlo support to speak to an expert.

Cannot View Arlo Live Streaming in a Web Browser

Note:

The Arlo Baby Monitor includes an option for offline use. For information about the

Arlo Baby Monitor, see the Arlo Baby Monitor instructions.

Your Arlo Baby camera, your computer, your web browser, or your Internet network
might be causing the streaming problem.
The Arlo web client uses the Adobe Flash plug-in to display your camera streams
in a browser. Make sure that your browser is not blocking the plug-in and that you
are using the latest version of Adobe Flash.
Your router might be blocking the ports to which Arlo sends data. To ensure that
Arlo can stay connected, you must keep the ports 443 and 80 open on your router:

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Summary of Contents for Arlo Baby

Page 1: ...May 2017 NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA 202 11756 01 User Manual Arlo Baby 1080p HD Monitoring Camera ...

Page 2: ...jury NEVER use extension cords with AC adapters Only use the AC adapters provided CHOKING HAZARD This product contains small parts which may cause choking Keep small parts away from children ELECTRIC SHOCK WARNING Never use this device near water including near a bathtub sink laundry tube wet basement etc This product and accompanying accessories are NOT toys Do not allow children to play with the...

Page 3: ...e heat Only use attachments and accessories specified by the manufacturer Only use with the stand mount and mounting screws specified by the manufacturer or sold with the device Unplug this device when unused for long periods of time Do not touch the plug contacts with sharp or metal objects This product should only be serviced by authorized NETGEAR service centers Contact Arlo Support at arlo com...

Page 4: ... 2 View Live Video and Recordings 14 View the Camera Image Status 14 Access Your Live Camera Images 15 Record Clips From Live Video 16 Take a Snapshot From Live Video 16 Talk and Listen 17 Manage Your Cameras and Devices 17 Cloud Recording 19 View Recordings and Snapshots 20 3 Do More With Arlo Baby 23 Always Listening 23 Play Sounds and Music 23 Manage the Playlist 24 Set the Music Timer 28 Play ...

Page 5: ...rofile Settings 38 Grant Access to Friends 40 5 Modes Rules and Smart Alerts 43 Select a Mode 43 Change Motion Sensitivity 44 Change Audio Sensitivity 45 Manage Alerts 46 Set Up Geofencing 47 Geofencing With Multipe Mobile Devices 49 Geofencing Accuracy 50 Geofencing First In Last Out 50 Create a Schedule 51 Add a Mode 52 Motion Detection Activity Zones 54 6 Settings 56 Turn the Arlo App Fingerpri...

Page 6: ...e Subscription Plan 64 Start or Stop a Continuos Video Recording Plan 65 8 Continuous Video Recording 66 View the Timeline 66 Navigate Through the Timeline 66 View the Timeline Calendar 67 9 Arlo Connect 68 Use Arlo With IFTTT 68 Use Arlo With SmartThings 68 Use Arlo With Stringify 68 10 Use SmartThings With Arlo Cameras 71 Prepare Arlo to Work With SmartThings 71 Integrate Your Arlo Cameras With ...

Page 7: ...7 Cannot View Arlo Live Streaming in a Web Browser 76 Not Receiving Push Notifications 77 Recalibrate the Air Sensors 79 ...

Page 8: ...ne end of the USB power cable to the port on the camera 2 Plug the other end of the USB cable into the adapter 3 Plug the USB power adapter into a wall socket and wait for the camera LED to blink amber Get the Arlo app For the best experience download the Arlo app by scanning this QR code or searching for Arlo in the app store Note If you already use the Arlo app make sure that you are using the l...

Page 9: ...ress bar of a browser 2 If you already set up an Arlo account log in and tap or click Add Device 3 If you are setting up a new Arlo account tap or click New to Arlo The Setup page displays 4 Tap or click Arlo Baby A message displays warning you to keep cords out of reach of babies and children 5 Tap or click I Understand The Plug in Your Camera page displays 6 Plug in your Arlo Baby camera 7 Tap o...

Page 10: ...vers the Arlo Baby camera and the Claim Your Device page displays 14 If the Arlo app does not discover the camera do the following a Make sure that the smartphone or mobile device that you are using is connected to the same WiFi network as the Arlo Baby camera b Check that you typed the SSID and the password correctly c Follow the onscreen instructions 15 Enter a name for your Arlo Baby camera The...

Page 11: ...ruct the inlet holes for the air quality sensors To mount the camera on a wall 1 Place the wall plate and secure it with three screws 2 Align the wall plate with the holes on the base of the camera and rotate the base until it snaps into place 3 Use Arlo Baby s tilt and swivel functions to position the camera so that it captures the area that you want to monitor ...

Page 12: ...p to make near real time adjustments to the camera s position Charge Your Arlo Baby Camera The Arlo Baby battery is partially charged when it leaves the factory To charge the battery 1 Connect the smaller end of the USB power cable to the port on the camera 2 Plug the larger end of the USB cable into the power adapter 3 Plug the USB power adapter into a wall socket The LED blinks fast blue for thr...

Page 13: ...oting Solid blue The camera powered on and is connected to the Internet Solid purple The camera is connected to a WiFi network However it is not connected to the Internet Double blink amber every 10 seconds The battery charge is low Fast blinking blue The camera is connecting to the Internet Blinking purple The camera is too far away from the router Fast blinking amber The camera is not connected ...

Page 14: ...ur recordings mark them as favorites and search using the filter View the Camera Image Status When you launch the Arlo app the Devices page displays camera images Camera Status Icons Display is based on the mode and camera setup When this icon is orange it means that the camera is seeing motion When this icon is orange it means that the camera is hearing sound WiFi signal Battery AC power Camera n...

Page 15: ...ess bar of a browser The Devices page displays For information about these icons see View the Camera Image Status on page 14 2 To view and listen to a live feed tap or click Live on the camera image Arlo Baby Icons Description Live Feed Control Icons Description Non stop audio monitoring even when your phone is locked Pause Night light Record video manually Music player Snapshot Air sensor informa...

Page 16: ...igure your Arlo Baby camera to stop recording when motion stops 1 Launch the Arlo app or log in to your Arlo account at arlo netgear com 2 Tap or click Mode 3 Tap or click the device whose mode you want to edit If you only have one device it is preselected 4 Tap the pencil icon or click Edit or next to the mode that you want to edit 5 Under Then do the following tap the pencil icon or click Edit n...

Page 17: ...rn bright green This can take up to five seconds When the button is bright green Talk and Listen is ready 5 Tap and hold or click and hold the microphone button and speak Manage Your Cameras and Devices If you use more than one camera you can change the order in which the camera images are displayed on the Devices page You can also zoom invert or rotate the camera image Change the Camera Order To ...

Page 18: ...om a Camera Image To zoom a camera image 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings My Devices A list of cameras displays 3 Tap or click the camera The camera settings display 4 Tap or click Video Settings 5 Under Activity Zones tap or click Zoom 6 Resize and position the image box ...

Page 19: ...mera image is inverted Cloud Recording With cloud recording everything the Arlo Baby camera records is sent to the cloud for secure storage in your library You can access these recordings from anywhere you are using a mobile device or on a Windows or Mac computer All recordings are encrypted with the user name and password that you create No one else can access your recordings We provide free clou...

Page 20: ...e Devices page displays 2 Tap or click Library The calendar displays on the top of the page 3 If it is more than one month since you started recording use the arrows on either side of the month to choose a month to view Days on which a video clip was recorded are indicated with a green circle 4 Tap or click a highlighted date Recordings from that date display below the calendar Use the Filter You ...

Page 21: ...olid green when you are using filtering When filtering is used only the recordings in your library that match your filter criteria display You can turn off filtering To turn off filtering for your library 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Library 3 Tap or click the Filter icon in th...

Page 22: ...of a browser The Devices page displays 2 Tap or click Library The Library page displays 3 Tap or click a snapshot or video 4 Tap or click Share 5 Tap or click the method that you want to use to share the video The available methods depend on which apps you use on your smartphone or computer ...

Page 23: ...ces page displays your camera feeds 2 Tap You can lock your mobile device and still hear the audio from Arlo Baby You can pause and restart the audio stream from your mobile device s lock screen Play Sounds and Music Use the Arlo app or the button on the right side of the camera to play and pause sounds music and lullabies Play Sounds and Music With the Arlo Baby Button To play sounds and music 1 ...

Page 24: ...tracks from the Arlo Cloud Library or add recordings of your own voice to the playlist You can also specify the order of the playlist and delete files you don t want from the playlist You can turn shuffle off and on and you can set a file to loop The loop feature is helpful for playing white noises or nature sounds Add New Files to the Playlist From the Cloud Library To add a sound from the cloud ...

Page 25: ... own voice To record a sound and add it to Arlo Baby 1 Tap the Arlo icon on your mobile device The Devices page displays 2 Tap to access the Music controls The Music controls expand 3 Tap The Playlist page displays 4 Tap to add a sound The Add Sound page displays 5 Tap Record your voice The Voice Recorder page displays 6 Tap the red dot to begin recording Arlo Baby begins recording If this is your...

Page 26: ...recording repeat steps 6 9 until you have a recording that you want to keep 11 Tap SAVE The Save Recording page displays 12 Enter a name for the recording 13 Tap Save Your new recording is saved and it is added to the playlist Rename a Sound Recording Note You can only rename files that you recorded You cannot rename files in the Arlo Baby Cloud Library To rename a sound recording 1 Tap the Arlo i...

Page 27: ...ar com in the address bar of a browser The Devices page displays 2 Tap or click The Music controls expand 3 Tap or click The Playlist page displays 4 Tap or click Edit 5 Drag and drop the sounds and recordings to change the order and tap or click Done Your settings are saved Delete a File From the Playlist To delete a file from the playlist 1 Tap the Arlo icon on your mobile device You can also en...

Page 28: ...r mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays your camera feeds 2 Tap or click The music player controls display 3 Tap or click The Music Player Timer page displays 4 Tap or click Auto off The Music Player Timer toggles off and on 5 To set the duration for the timer tap or click The Auto off page displays 6 Drag the slider to the numb...

Page 29: ...is track plays on a loop until you turn off the Music Player or until the timer completes if you set a timer Shuffle the Tracks in the Playlist To shuffle the tracks in the playlist 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays your camera feeds 2 Tap or click The music player controls display 3 Select the so...

Page 30: ...The button on the right side of the camera turns the night light off and on Turn the Night Light Off and On From the Arlo App To turn the Night Light Off and On from the Arlo app 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click The Night Light controls expand 3 Tap or click The night light toggles...

Page 31: ...plays 2 Tap or click The Night Light controls expand 3 Tap or click The color picker page displays 4 Select Colors or Whites and pick a color Your settings are saved Set the Night Light Timer To set the night light timer 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser 2 Tap or click The Night Light controls expand 3 Tap or click The Nig...

Page 32: ...our mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click The Night Light controls expand 3 Tap or click The color picker page displays 4 Tap or click Light Show 5 Adjust the night light brightness 6 Tap or click Done The light show plays until you turn off the nightlight or until the timer completes if you set a timer Air Sensor...

Page 33: ... Arlo Baby can detect overall changes in air quality caused by gases such as Iso butane Carbon monoxide Hydrogen Ethanol Methane Note While Arlo Baby s air quality sensor can detect carbon monoxide it is not a replacement for a dedicated carbon monoxide or smoke detector After you power Arlo Baby on for the first time it takes about 24 hours for the air quality sensor to finish calibrating and est...

Page 34: ...ture humidity and air quality View Air Sensor Data History To view the air sensor data history 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 To view a history of the past seven days tap or click and then tap or click one of the three sensor icons or or The Environment Status page displays Edit the Temperatu...

Page 35: ...perature alerts toggle Notifications off Edit the Humidity Sensor Settings You can specify the thresholds that Arlo Baby uses to indicate whether the relative humidity level is normal If the humidity level gets outside of your set range you are alerted with a push notification or an email You can turn notifications off and on To customize the humidity sensor settings 1 Tap the Arlo icon on your mo...

Page 36: ...u can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click The Environmental Status page displays 3 Tap or click Edit The Sensor Settings page displays 4 If you do not want the sensors to track the air quality conditions toggle Collect Data off 5 If you do not want to receive air quality alerts toggle Notifications off 6 To receive alerts when the ai...

Page 37: ...them 2 To install character ears align the ears with the camera lens and press them onto the camera 3 Rotate the character feet and pull them off to remove them 4 To install character feet align the foot plate with the holes on the bottom of the camera and rotate the foot plate until it clicks into place ...

Page 38: ...ap or click Settings The Settings page displays 3 Tap or click My Devices A list of Arlo cameras displays 4 Tap or click the Arlo Baby camera 5 In the Name field delete the current name and enter a new name that reminds you of the camera s location Camera names are limited to 32 characters 6 Tap or click Save Your settings are saved Profile Settings When you use New Setup the email address and pas...

Page 39: ...t the top of the page The Profile page displays 5 Type the new entries in the password and name fields 6 Tap or click Done Your settings are saved Turn Auto Login On or Off for a Smartphone When Auto Login is turned on launching the Arlo app on your smartphone automatically logs you in with the email address and password you used the last time you logged in To turn Auto Login on your smartphone on...

Page 40: ...re available to them Add a Friend To add a friend to your Arlo Account 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings The Settings page displays 3 Under Account tap or click Grant Access 4 Tap or click Add or the symbol 5 Enter the first name last name and email address of the person th...

Page 41: ...end and tap or click Edit The Edit page displays 5 Tap or click cameras to select or deselect them 6 Tap or click Allow Access Rights Selecting the Allow Access Rights allows this friend to change your account and camera settings 7 Tap or click Done Your settings are saved Delete a Friend To delete a friend s privileges 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com ...

Page 42: ...Personalize Your Camera 42 4 Select the friend and tap or click Edit The Edit page displays 5 Tap or click Delete Friend 6 Tap or click Yes The friend is deleted ...

Page 43: ...splays on the list while you are using your override settings If you add new modes each new mode is listed in the Arlo app with the Custom Mode icon You can customize the modes that come with Arlo Baby and you can add new modes For instance you might want the Arlo Baby camera to monitor sounds but not motion during naptime Note You can create different modes for the same camera but the camera can ...

Page 44: ...e based on the currently selected mode One or both of the following icons display Motion Motion detection is on Sound Audio detection is on Change Motion Sensitivity You can easily change the sensitivity level for Arlo Baby cameras To change the sensitivity level for a camera 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices p...

Page 45: ...evice to specify the settings your settings are saved 8 If you used a browser to specify the settings click Save Your settings are saved Change Audio Sensitivity To change audio sensitivity for a camera 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Mode A list of cameras displays 3 Tap or click...

Page 46: ...ns to your smartphone send you email alerts or do both To receive Arlo notifications on your phone you must get the Arlo app Note If you log out of the Arlo app on your smartphone or mobile device you will stop receiving push notifications To change the alert settings for a camera 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devi...

Page 47: ...t helps you discover when something or someone enters or exits a predefined zone You can use Arlo geofencing to turn on monitoring turn off monitoring or resume schedule modes when your mobile device is in zone or out of zone To set up geofencing you must use your mobile device and you must allow the Arlo app to use your location Configure Your Mobile Device To configure your mobile device for mor...

Page 48: ...approximately 150 meters 250 meters and 500 meters respectively 8 Enter a name for your location and tap Next The Away Mode page displays a list of available modes The away mode is the detection mode used by the camera when you are away from the location that you specified 9 Select an away mode and tap Next Note When your mobile device is out of zone the Arlo device defaults to the away mode 10 Se...

Page 49: ...icipate in geofencing Your friend is logged in to the Arlo App on his or her mobile device Required when your friend wants to participate in geofencing The GPS or location service enabled on your friend s mobile device Enable or Disable Geofencing for Friends Mobile Devices To enable or disable geofencing for your friends mobile devices 1 Tap the Arlo icon on your mobile device The Cameras page di...

Page 50: ... and WiFi routers are sparse geofencing accuracy can reach several hundred meters To improve geofencing accuracy ensure that your mobile device meets these conditions WiFi is turned on GPS or location services are turned on Geofencing First In Last Out Arlo Baby cameras use the first in last out principal within the geofencing feature when more than one family member use geofencing First in last o...

Page 51: ...otion sensors are off To set a schedule for a camera 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Mode A list of cameras displays 3 Tap or click the Arlo Baby camera A list of available modes displays 4 Tap or click Schedule 5 Tap or click Edit next to Schedule 6 Drag the dividers to change th...

Page 52: ...isplays 2 Tap or click Mode A list of cameras displays 3 Tap or click the camera 4 Tap or click Add a Mode The New Mode page displays 5 Enter a name for the mode and tap or click Next The Trigger Device page displays 6 Tap or click a device to select it and then tap or click Next Note If you only use one device your device is preselected 7 If you want the selected device to perform an action only ...

Page 53: ... or audio is detected and tap or click Next If you only use one device your device is preselected 10 Specify what you want your device to do when motion or audio is detected You can select Record video Take Snapshot or Do nothing 11 Tap or click Next 12 If you selected Record video use the slider to specify how long you want your device to record when motion or audio is detected and tap or click N...

Page 54: ...obile device If you are using a computer enter arlo netgear com in the address bar of a browser The Cameras page displays 2 Settings My Devices A list of cameras displays 3 the camera The camera settings display 4 If you are using the Arlo App on a mobile device tap Video Settings The Video Settings page displays 5 At the bottom of the page Create New Zone An activity zone box displays in the came...

Page 55: ...ode A list of cameras displays 3 Select the camera A list of modes displays 4 Tap or click Edit next to the mode The Edit Rule page displays 5 Under If the following tap or click Edit next to Motion is detected The Motion Detection page displays 6 Under Motion Detection Zones the zone where you want the camera to detect motion If you used a mobile device to specify the settings your settings are s...

Page 56: ...r mobile device The Cameras page displays 2 Tap Settings The Settings page displays 3 Tap Profile The Profile page displays 4 Tap Log in with Touch ID Tapping this button turns Log in with Touch ID on and off Change the WiFi Network To change the WiFi network that Arlo connects to 1 Tap the Arlo icon on your mobile device If you are using a computer enter arlo netgear com in the address bar of a b...

Page 57: ... Save Your settings are saved Change the Time Zone To change the time zone 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings The Settings page displays 3 Tap or click My Devices A list of cameras displays 4 Tap or click the camera The settings for the camera display 5 Tap or click Time Zon...

Page 58: ...ap or click The Shortcut menu displays 3 Tap or click Device Settings The Video Settings page displays 4 Tap or click Video Resolution The Video Resolution page displays 5 Tap or click a setting 6 Tap or click Done Your settings are saved Turn Night Vision On and Off We recommend that you turn off night vision if the Arlo Baby camera is facing reflective surfaces such as windows To turn night visi...

Page 59: ... can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings The Settings page displays 3 Tap or click My Devices A list of cameras displays 4 Tap or click the camera 5 Tap or click Audio Settings The Audio Settings page displays 6 Tap or click Microphone The microphone setting toggle on or off Change the Speaker Settings You can turn the speak...

Page 60: ...e speaker volume move the Speaker Volume slider Your settings are saved View Device Information To view device information 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings The Settings page displays 3 Tap or click My Devices A list of cameras displays 4 Tap or click the camera The setting...

Page 61: ...ased on the currently selected mode To update your Arlo Baby firmware manually 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings My Devices The My Devices page displays 3 Select the Arlo Baby camera that you want to update 4 Tap or click Device Info Firmware Update WARNING Do not disconnec...

Page 62: ...lays 4 Tap or click the camera The settings for the camera display 5 Scroll down and tap or click Restart The camera restarts Reset the Camera to Its Factory Settings Resetting the camera to its factory settings erases the camera s current settings and removes the camera feed from your Arlo app To reset the camera to its factory settings 1 Use a paperclip to press and hold the Reset button for ten...

Page 63: ...rlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings The Settings page displays 3 Tap or click My Devices A list of cameras displays 4 Tap or click the camera The settings for the camera display 5 Scroll down and click Remove Device The camera is removed from your account and its settings are deleted ...

Page 64: ...ption to a higher service level the system calculates any unused portion of the current term and deducts that prorated amount from the total cost of the upgrade You can also select a Continuos Video Recording CVR plan Renew Your Service Plan Monthly plans automatically renew each month until you upgrade to an annual plan or cancel effective the next billing cycle Annual plans autorenew by default ...

Page 65: ...nute of any day and catch anything you missed To start or stop a CVR subscription plan 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click Settings The Settings page displays 3 Under Account tap or click Subscription The Subscription page displays 4 Tap or click Change Subscription The Subscription P...

Page 66: ...how to sign up for a CVR plan see Start or Stop a Continuos Video Recording Plan on page 63 View the Timeline To view the timeline 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click above the camera feed The Timeline page displays Green lines indicate motion recordings and blue lines indicate sound ...

Page 67: ...ring must be tunred on For information about modes see Select a Mode on page 41 To view the timeline calendar 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays 2 Tap or click above the camera feed The Timeline page displays 3 Click the Calendar icon The Calendar page displays The calendar page displays a row of d...

Page 68: ...ringing your physical and digital things together to help you create experiences save time save money stay healthy and have fun Integrating your Arlo cameras into the Stringify app allows them to connect and interact with more than 600 smart home products and digital services Stringify connects your smart products and services using flows that you can download modify or create using the Stringify ...

Page 69: ... camera To add Arlo cameras to the Stringify app and use them in a flow 1 Install the Arlo app create an account and complete the setup process 2 Download the Stringify app from the App Store 3 To create a free Stringify account from the main screen of the Stringify app select Things and tap New at the top right of the screen 4 Scroll down to Netgear Arlo Cameras and tap the Arlo icon 5 Tap Connec...

Page 70: ...n your flow to set its trigger or action 12 Give your flow a name and tap Enable Flow when finished Visit stringify com for more information about how to create flows and for premade example flows that include Arlo cameras ...

Page 71: ...gs mode displays in your Arlo app Your Arlo system must remain in the SmartThings mode for your system to work correctly with the SmartThings app All mode configuration must be done in the SmartThings app If you choose to no longer use the SmartThings app delete the SmartThings mode in your Arlo app and delete the Arlo cameras from the things menu in the SmartThings mobile app Prepare Arlo to Work...

Page 72: ...u are using a computer enter arlo netgear com in the address bar of a browser The Cameras page displays 2 Click or tap Mode A list of cameras displays 3 Click or tap the camera The Mode page displays 4 Tap Disarmed 5 Exit the Arlo app Integrate Your Arlo Cameras With the SmartThings App To integrate your Arlo cameras into the SmartThings app 1 Make sure that your cameras are disarmed in the Arlo a...

Page 73: ...meras that you want to sync with the SmartThings app 13 Tap Done Next Done 14 Tap My Home Things 15 To change your camera s settings tap the settings icon Note Repeat this step for each camera that you synced with your SmartThings app Your Arlo Wire Free Cameras are in the SmartThings mode in your Arlo app For more information about integrating your Arlo cameras into the SmartThings app visit http...

Page 74: ... Mode page displays 4 If you are not sure what motion sensitivity level you have been using click or tap Edit next to Armed mode The Edit Rule page displays 5 Click or tap Edit next to the rule that you want to edit 6 Under If the following click or tap Edit next to Motion is detected The Motion detection settings page displays 7 Note the motion sensitivity setting but do not select Armed mode 8 R...

Page 75: ...h notifications to the SmartThings app Then the SmartThings app sends you notifications about Arlo and your other smart things If you still receive push notifications from Arlo on your smartphone use your smartphone settings to turn off the Arlo notifications Email notifications are not needed ...

Page 76: ...tently 4 If you still cannot see Arlo Baby video streams after completing these troubleshooting steps contact Arlo support to speak to an expert Cannot View Arlo Live Streaming in a Web Browser Note The Arlo Baby Monitor includes an option for offline use For information about the Arlo Baby Monitor see the Arlo Baby Monitor instructions Your Arlo Baby camera your computer your web browser or your ...

Page 77: ...ensor data history You can edit the air sensor settings and alerts To view or edit air sensor alerts 1 Tap the Arlo icon on your mobile device You can also enter arlo netgear com in the address bar of a browser The Devices page displays The icons display within each camera feed 2 Tap or click a sensor icon The Environment Status page displays 3 Tap or click Edit The Sensor Settings page displays 4...

Page 78: ...n Android devices 1 Tap the Settings icon for your Android device 2 Select Application Manager Arlo The Arlo notification settings display 3 Make sure that the Show Notifications setting is enabled If You Said No to Push Notifications at Installation You can enable and disable push notifications at three levels the mode level the Arlo app level and the iOS or Android system level If you still want...

Page 79: ...ey adjust to the new location and you receive fewer alerts To recalibrate your Arlo Baby s sensors 1 Unplug your Arlo Baby s power adapter 2 If your Arlo Baby s LED is still on turn off battery power using the switch on the bottom of your Arlo Baby 3 Wait ten seconds then plug Arlo Baby back in or turn battery power back on Your Arlo Baby s sensors recalibrate over the next 24 hours 4 If you are s...

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