NETGEAR 85 Mbps Wall-Plugged Ethernet Adapter XE103 User Manual Download Page 21

XE103 Wall-Plugged Ethernet Adapter User Guide

13

v1.1, March 2007

Troubleshooting

This chapter gives information about troubleshooting your XE103 85 Mbps Wall-Plugged 
Ethernet Adapter. After each problem description, instructions are provided to help you diagnose 
and solve the problem.

NETGEAR Product Registration, Support, and Documentation

Register your product at 

http://www.netgear.com/register

Product updates and Web support are available at: 

 

http://kbserver.netgear.com/products/XE103.asp. 

When the PowerLine adapter is connected to the Internet, click the Knowledge Base or the 
Documentation link under the Web Support menu to view support information or the 
documentation for the PowerLine adapter.

Basic Functioning

After you plug in the PowerLine adapter, the following sequence of events should occur:

1. When power is first applied, verify that the Power light is on.

2. After approximately 10 seconds, check the LEDs on the PowerLine adapter. The following 

should occur:

a.

The power LED is solid green.

b. The blue HomePlug LED is lit.

c.

The Ethernet LED blinks.

If any of these conditions does not occur, refer to the appropriate following section.

Power Light Not On

Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch is in 
the 

on

 position.

Verify that the wall socket is live. To do this, disconnect the PowerLine adapter and plug in another 
electrical product, such as a lamp or a hairdryer.

Summary of Contents for 85 Mbps Wall-Plugged Ethernet Adapter XE103

Page 1: ...202 10201 02 March 2007 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA XE103 Wall Plugged Ethernet Adapter User Guide...

Page 2: ...ff and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment an...

Page 3: ...pert technical support and timely notices of product and software upgrades NETGEAR INC Support Information Phone 1 888 NETGEAR for US Canada only For other countries see your Support information card...

Page 4: ...v1 1 March 2007 iv...

Page 5: ...PowerLine Adapter 3 Connect an XE103 to the Router 4 Connect other Ethernet PowerLine Adapters 6 Install the XE103 PowerLine Encryption Utility Highly Recommended 6 Set Your Network Password 10 Add a...

Page 6: ...ii v1 1 March 2007...

Page 7: ...he following sections Typographical conventions This manual uses the following typographical conventions Formats This manual uses the following formats to highlight special messages Italics Emphasis b...

Page 8: ...This Chapter link at the top right of any page in the chapter you want to print The PDF version of the chapter you were viewing opens in a browser window Click the print icon in the upper left of the...

Page 9: ...rt Information Card If any of the parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton including the original packing materials in case you need to return the PowerLine a...

Page 10: ...ower is supplied to the PowerLine adapter Blink Power on self test Off Power is not supplied to the PowerLine adapter HomePlug On The HomePlug port has detected another PowerLine device on the PowerLi...

Page 11: ...ted in the following diagram for a minimal network consisting of two PowerLine devices Follow the instructions below to set up your PowerLine adapter Prepare to Install Your PowerLine Adapter Check th...

Page 12: ...er to a LAN port on the router so that the PowerLine network can access the Internet Do not connect the PowerLine adapter to a power strip extension cord or surge protector as this may prevent it from...

Page 13: ...te that the device is connected to the power line and that no other PowerLine devices have been detected at this stage Ethernet The Ethernet LED blinks to indicate activity If not make sure that the E...

Page 14: ...cond PowerLine adapter into a power outlet check the blue HomePlug LEDs They should turn on and then briefly blink at the same time as the Ethernet activity LED This completes the PowerLine installati...

Page 15: ...he drive that contains the XE103 Resource CD or Select the CD drive and click on the Autorun exe executable file Figure 1 6 1 All devices on a PowerLine network can be managed from one computer If you...

Page 16: ...dapter User Guide 8 v1 1 March 2007 2 Click Install Software and the Welcome screen appears 3 Click Next and follow the instructions on the screen 4 Enter your user name and organization and then clic...

Page 17: ...ter Change Choose the location Type a new folder name or select another location using the folder options and then click OK Next Accept the default location 6 The InstallShield Wizard indicates that t...

Page 18: ...setting the password first enter the device password for each remote PowerLine device and then set the network password 1 Enter the device password for each remote PowerLine device a Make sure that al...

Page 19: ...ack of the selected PowerLine device g Click OK h Repeat this step for all devices that you want attached to your network 2 Set the network password a Select the Security tab b Type a password in the...

Page 20: ...d in the Private Network Password text box and click Set Local Device Only 4 Select the Main tab and check that the other devices in the PowerLine network appear in the device list It may take a minut...

Page 21: ...pport menu to view support information or the documentation for the PowerLine adapter Basic Functioning After you plug in the PowerLine adapter the following sequence of events should occur 1 When pow...

Page 22: ...ccessful communication across the PowerLine Verify that the network password is the same on all devices in the PowerLine network Ethernet Light is Off Make sure that the Ethernet cable is plugged in p...

Page 23: ...ility Enabled Network Port Speed Auto negotiation Port Duplex Auto negotiation Administration Device password See product label Management IP Configuration DHCP PowerLine Encryption password HomePlug...

Page 24: ...Wall Plugged Ethernet Adapter User Guide 16 v1 1 March 2007 HomePlug Security DES 56 bit Electromagnetic emmissions FCC Part 15 Class B CE EMC Class B Power and Safety UL Listed UL 1950 cUL IEC950 CE...

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