NetComm SmartVoice V404 Reference Manual Download Page 1

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Summary of Contents for SmartVoice V404

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Page 2: ...ns 14 Telephone Connection 18 3 Con guring the Gateway via WEB Browser 22 Network Settings 23 QoS Settings 28 NAT DDNS NAT Traversal 29 Telephony Settings 31 SIP Settings 34 Private Network 38 Calling...

Page 3: ...the Gateway via IVR 80 IVR Interactive Voice Response 81 5 Dialing and dialed number routing principle 87 Instruction 87 Dialed Number Processing Flow 87 Appendix A Glossary 89 Appendix B Cable Infor...

Page 4: ...teway includes an in built 4 port Ethernet switch which supports comprehensive Internet gateway functions to accommodate other PCs or IP devices to share the same broadband stream The QoS function all...

Page 5: ...adband Service You will need access to a high speed broadband service via a RJ 45 Ethernet connection to a broadband modem VoIP Service You will need a VoIP account from your VoIP service provider The...

Page 6: ...and PAT Port Address Translation DMZ Virtual Server Traf c Filtering based on MAC address IP address TCP UDP Port number and URL string pattern Prevents attacks based on TCP UDP IP and ICMP protocols...

Page 7: ...Unconditional Busy No Answer o Call Transfer Unattended Attended o Three Way Calling Media Server required Failsafe mechanism o Network failure o Service unavailable o Power loss Analogue interface o...

Page 8: ...V output Temperature Operation 0 C 45 C Storage 25 C 75 C Humidity up to 90 RH non condensing Dimension W D H All models 202 x 172 x 35 mm Weight All models 0 43Kg Note Features are only available in...

Page 9: ...ies VoIP Gateway package includes the following items One of the V400 Series VoIP Gateways the V440 V422 V431 or V404 One Ethernet Cable One RJ11 Line Cord One Power Adaptor One CD with User Guide If...

Page 10: ...rt Indicator L1 L4 stands for the LAN Port Indicator When starting up the system the Alarm Run and Power indicators will light up After approximately 15 seconds the Alarm indicator will go off the Run...

Page 11: ...2 FXS 2 FXO ports Phone1 Phone2 are telephone ports FXS and Line1 Line2 are line ports FXO Before the power is connected or in the event of a power failure Phone1 will be relayed to Line1 and Phone2...

Page 12: ...Disconnect the power plug 2 Press reset do not let go of the reset button 3 Connect the power plug back into the socket do not let go of the reset button 4 Let go of the reset button after 6 seconds...

Page 13: ...e problems and will affect the warranty of the product 3 Connect the Phone or PSTN lines as required to setup your V400 Series VoIP Gateway The way you setup the lines will depend on the model you hav...

Page 14: ...Address The VoIP gateway will have a Public IP address for its Internet connection regardless of whether it is a static IP address DHCP using a Cable Modem or PPPoE Dialup ADSL The following diagram s...

Page 15: ...onnection in which broadband devices such as an ADSL router work in router NAT mode so that the gateway is behind a NAT Firewall In this case the broadband router NAT Firewall and the gateway need to...

Page 16: ...IP Domain address is set as the Public IP address of the Internet sharing devices If the WAN of the Internet sharing device uses a dynamic public IP address and you specify a domain name in NAT IP Dom...

Page 17: ...to allow other PCs attached to V400 gateway LAN ports to share the Internet connection The network connection is shown in following diagram Gateway IP Settings Needs to be set up as either in static...

Page 18: ...lephone sets to Phone1 Phone4 users can make direct calls Phone1 Phone4 are FXS interfaces Each set acts as an independent extension line Integrating the V440 with PBX Phone1 Phone4 are FXS interfaces...

Page 19: ...of a PSTN Line1 Line4 are FXO interfaces and can all be connected to a PSTN to serve as a bridge between the PSTN and VoIP network Integrating the V404 with PBX Line1 Line4 are FXO interfaces and can...

Page 20: ...and other VoIP telephones The system also allows a call to be made from a traditional telephone line to connect with a user behind the V422 Integrating the V422 with PBX Phone1 Phone2 are FXS interfac...

Page 21: ...and other VoIP telephones The system also allows a call to be made from a traditional telephone line to connect with a user behind the V431 Integrating the V431 with PBX Phone1 Phone3 are FXS interfac...

Page 22: ...er the gateway s WAN Port IP address in the website address area If the PC is connected to the LAN Port enter the LAN Port IP address The default is 192 168 8 254 The following registration screen wil...

Page 23: ...ber for transmitting voice data among gateway s Each line requires 2 ports For 400 series gateway 8 UDP ports are required It is not necessary to change these unless it con icts with ports used by ano...

Page 24: ...ddress if using WAN Port to enter the Web Con guration Screen a new IP address has to be used The same applies to the following two settings Setting Static IP Select Static IP and enter the IP address...

Page 25: ...rt is assigned with a static IP address the DNS information must be assigned manually Auto Gateway uses primary secondary DNS addresses from ISP s DHCP server or PPPoE server Manual Enter the primary...

Page 26: ...range between 192 168 8 1 192 168 8 254 If it is please change the LAN IP address of the gateway e g set the IP address to 192 168 99 254 instead Enable DHCP Server Enable or Disable DHCP server serv...

Page 27: ...User Guide 27 YML832 Rev1 NOTE For network security concern Web Access for WAN port is disabled by default port number 0 in this option means disable the Web Access To enable it simply type in a valid...

Page 28: ...eway without this function can adjust the bandwidth automatically NOTE The WAN QoS function only works as expected when you connect con gure the gateway as described on Page 14 If the gateway is behin...

Page 29: ...rnet sharing device or ll in a true URL Uniform Resource Locator when DDNS is used Please refer to the DDNS settings NOTE If setting a public IP in this eld it has to be a static public IP otherwise V...

Page 30: ...following information Server address Sets up the IP address or URL Uniform Resource Locator of the DDNS Server Hostname The URL of the system or NAT apply from domain name registration providers e g w...

Page 31: ...ensure Caller ID is detected correctly FSK Caller ID Type Bellcore is used in Australia caller ID standards Anonymous Caller ID CLIR When enabled the gateway will use anonymous as caller identi catio...

Page 32: ...gned hotline for V422 2S2O line 3 is 701 and the Warm Line Hot Line Delay is 5 seconds If no extension number is dialed within 5 seconds the call will be automatically diverted to the assigned hotline...

Page 33: ...igned call out Each line will be used Transit in Busy Tone Limit The duration the VoIP gateway plays a busy tone before FXO port goes on hook Used to notify the caller from PSTN that this call is nish...

Page 34: ...the destined outbound proxy server rather than the remote gateway This helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP s...

Page 35: ...e Support of SIP Proxy Server Soft Switch Enable the functions to inter work with Proxy Server Soft Switch When SIP Proxy 1 and 2 are enabled the system will register to SIP Proxy 2 after all lines ar...

Page 36: ...keep the binding is existed when VoIP Gateway is behind NAT and SIP Proxy is not able to keep the binding Initial Unregister After rebooting it is unregistered rst and then do the general register pr...

Page 37: ...with a Proxy Please contact your VoIP provider As there are various Proxy Server providers NetComm has designed the gateway to be compatible with as many SIP VoIP networks as possible and according to...

Page 38: ...TL the system will be excluded from the user s list Each Gateway should report to the Phone Book Manager Server once every 30 seconds Client Settings Register to Phone Book Manager Used to register to...

Page 39: ...ay will use as its phone number to register on a Phone Book Manager server Line A self de ned extension number which allows remote gateways to reach a speci c extension line Example Assume a gateway u...

Page 40: ...on hold music which is provided by your VoIP network to the remote end Call Transfer Call will be put on hold after FLASH button pressed on local phone set gateway plays on hold music to the remote e...

Page 41: ...page to allow others to login Dial Wait Timeout Use it to set the waiting time for the user s rst key pressing when dialing a number The user will hear a busy tone if he she does not press the rst ke...

Page 42: ...ects VoIP as the primary path for outgoing calls and PSTN as the backup By enabling this function the gateway will generate a different set of tones to inform the user that VoIP is in service Should V...

Page 43: ...to x this issue FXO Used to set the time frame that FXO generates a FLASH signal Enable Polarity Reversal FXS As the remote site answers this call or goes on hook the FXS port will reverse the polarit...

Page 44: ...packet If the jitter range is too wide it will delay voice transmission Silence Detection Suppression If one side of a connection is not speaking the system will stop sending voice data packet to decr...

Page 45: ...wice to get a high quality of the FAX It requires more bandwidth T 30 The system uses T 30 as the protocol for fax transmission The parameter settings are the same as for voice transmission However en...

Page 46: ...not to hang up the phone Drop Silent Call Timeout If the detected volume is below the threshold and the time exceeds the silence detection interval the system will hang up the phone automatically to a...

Page 47: ...ber is not in the table Enable Enable detection of this entry Leading Digits The leading digits for the VoIP gateway to scan while the user is dialing Total Digit Count Total number of digits that VoI...

Page 48: ...s If no Phone book manager is set within a Gateway group then all Gateway systems have to set up phone data for each VoIP gateway to communicate with each other Gateway Name Enter the Gateway s code...

Page 49: ...umber To Dial column For example pick up the handset and dial 55 and the system will dial 32568791 Method 2 Multi mapping Fill the pre x code into the Speed Dial Code column and the format to transfer...

Page 50: ...r This function is used to allow or deny the SIP Invite message from the Proxy list ONLY Filter IP Address Enter the IP address that you would like to allow deny Subnet mask Enter the subnet mask that...

Page 51: ...Determines when users make a phone call from a PSTN to Gateway FXO whether or not they check the inbound PIN code while placing the phone call to VoIP network only effective for incoming calls callin...

Page 52: ...Gateway B Number Local Phone Number For example 5168 35020311 If using a trunk line to dial to Gateway A and then making a local call to a remote end at Gateway B site through Gateway B then dial Gate...

Page 53: ...any level below 1 including Levels 2 to 5 are also prohibited Since Level 0 is not restricted to any pre x therefore at level 0 users can dial a number with the pre x 0 Principle Downward Restriction...

Page 54: ...urement Busy Tone Cadence Measurement and auto learning Provides a solution of FXO integrated with PSTN or PBX FXO will learn the busy tone automatically BTC Detection Sensitivity The more sensitivity...

Page 55: ...mbers or 2 PBX extension lines are needed Connect one of the phone sets to a FXO port P4 of V431 P3 or P4 of V422 The line of Dial Number must be on hook Set the outgoing phone number the same as the...

Page 56: ...mber 36008913 must be on hook Detect Channel Enter 3 The trunk line is connected to P3 and uses P3 for outgoing detection Phone Number Enter the number of the FXO line Dial Number Enter the number of...

Page 57: ...e detection of a busy tone is in progress the system will dial the number to be tested in this case 36008913 After it rings pick up the phone and enter then hang up The system will then detect a busy...

Page 58: ...y tone of the PBX 36008913 307 301 Connect one of the PBX extension lines to the Gateway FXO Port P4 of V431 P3 or P4 of V422 Detect Channel Enter 4 The trunk line is connected to P4 and uses P4 for o...

Page 59: ...umber Set the number of FXO line to detect Reorder Tone Dial Number Enter the trunk pre x of a PBX comma and the number of the end to be tested 0 36008913 Assuming that an extension line is set to dia...

Page 60: ...se click the Accept button If connecting the Gateway to a PBX extension line please do not set the detected busy tone of the PBX and the PSTN in the same set otherwise the value detected the rst time...

Page 61: ...n and Hardware Port Status It includes if each port registers to Proxy successfully the lasted dialed number how many calls each port had since the system is start etc Server Registration Status It sh...

Page 62: ...62 V400 Series VoIP Gateway User Guide YML832 Rev1 LAN Port Information It shows LAN port IP subnet mask and the status of DHCP server Hardware It shows the hardware platform...

Page 63: ...ntains peer IP peer port packets sent packet received and packet lost Press the Refresh button to get the latest RTP Packet Summary Voice quality can be degraded signi cantly if packet lost exceeds 5...

Page 64: ...aring device s NAT type and communication between STUN server and client build in V400 series gateway NOTE If detected NAT type is Symmetric NAT then the gateway is not able to traverse the NAT of you...

Page 65: ...V400 Series VoIP Gateway User Guide 65 YML832 Rev1 Ping Test Use ping to identify if the remote peer is reachable Fill in remote IP address and click Test will start the test...

Page 66: ...ltering whether to enable this function or not Port Range Set the range of port to be ltered suppose it is 80 and when use protocol is Both or TCP all computers will be unable to use the services of h...

Page 67: ...mit internal users from accessing the Internet IP Input the IP address that you want to lter the limited IP address will be unable to transmit the data to the Internet TCP UDP Choose to either lter TC...

Page 68: ...oIP Gateway User Guide YML832 Rev1 MAC Filtering MAC Media Access Control address ltering is to lter the transmission of data by network card physical address MAC input MAC that will be limited to acc...

Page 69: ...ss it will be routed to the server at the internal LAN end and be routed to the server at the internal LAN end as appropriate in accordance with the externally required services WAN Port Range Input t...

Page 70: ...V400 Series VoIP Gateway User Guide YML832 Rev1 DMZ Lets the server on the LAN to be directly exposed to the Internet for accessing data Either this function or the virtual server can be selected for...

Page 71: ...V400 Series VoIP Gateway User Guide 71 YML832 Rev1 URL Filter URL lter is used to deny device from LAN accessing speci c web sites The system will block the URL that contains the string...

Page 72: ...cations Name The name of the special application Incoming Type The protocol used by the special application Incoming Port range Port range on the WAN side that will be used to access the application T...

Page 73: ...ntion To prevent DoS from WAN Enable DoS Prevention on LAN To prevent DoS from LAN Packet Second If the same type of packets received in one second is more than the speci ed value then it will be trea...

Page 74: ...74 V400 Series VoIP Gateway User Guide YML832 Rev1 Enable Source IP Blocking Block the IP Blocking Time The time to block the IP...

Page 75: ...Restore Con guration You can backup settings to a le and restore settings from that le You also can restore all settings back to default by selecting Restore Default Con gurations and click Restore N...

Page 76: ...y User Guide YML832 Rev1 Provision Settings Options in this section are only required for VoIP networks in which provisioning system has implemented Fill in the parameters needed of Provision Server f...

Page 77: ...by Restart Remember to save all settings by Save Settings before to restart Save Settings Save settings after completing The new settings will take effect after the system is restarted Please select S...

Page 78: ...ce provider for all following details Upgrade Server Choose the server type Software Upgrade Server IP Enter the software server IP address Software Upgrade Server Port Enter the port that server uses...

Page 79: ...uide 79 YML832 Rev1 Logout Gateway only allows one user to login at a time so whenever a change is made please save the settings restart the system or logout to avoid the situation where other users c...

Page 80: ...Service Provider ISP if you have any questions If using dialup ADSL PPPoE for network connection con rm your broadband account name and password If users wish to build a Gateway under the NAT Gateway...

Page 81: ...red 2 To access the gateway via IVR dial the phone number of the FXO Port using an external line You will hear the instruction enter value 3 Enter the IVR password The factory default code is admin En...

Page 82: ...ith function code 114 select 3 for a PPPoE function 122 Setting PPPoE Password 123 Setting NAT router public IP address Must use 123 and 124 in conjunction with each other 124 Uses NAT router port for...

Page 83: ...Number 216 206 Set Query the extension number of Line 1 217 207 Set Query the gateway web con guration interface port number 109 Restoring factory default IP address con guration A static IP address...

Page 84: ...ed by Example If the Default Gateway is 192 168 1 254 dial 192 168 1 254 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system W...

Page 85: ...value followed by Example If the password is 3ttixike please enter 03 60 60 49 64 49 51 45 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please re...

Page 86: ...41 71 1 01 B 12 B 42 72 2 02 C 13 C 43 73 3 03 D 14 D 44 74 4 04 E 15 E 45 75 5 05 F 16 F 46 76 6 06 G 17 G 47 77 7 07 H 18 H 48 78 8 08 I 19 I 49 79 9 09 J 20 J 50 80 K 21 K 51 81 L 22 L 52 82 M 23...

Page 87: ...eway dials out the phone number through the assigned interface automatically The phone number should have at least 2 digits not including and Dialed Number Processing Flow To maintain maximum exibilit...

Page 88: ...port End Dial out as defined in the first match case through the gateway Dial the number defined in SpeedDial table Dial D through the first available FXO port to PSTN No Yes No No No No No Yes Yes Y...

Page 89: ...en as 1 2 as 10 3 as 11 4 as 100 etc Although expressed as decimal numbers for convenience IP addresses in actual use are binary numbers e g the IP address 209 191 4 240 is 1101000 1 10111111 00000100...

Page 90: ...index html See also DNS download To transfer data in the downstream direction i e from the Internet to the user DSL Digital Subscriber Line A technology that allows both digital data and analog voice...

Page 91: ...distribution list in line lter See Micro lter Internet The global collection of interconnected networks used for both private and busi ness communications intranet A private company internal network...

Page 92: ...adapter card that plugs into your computer and provides the physical interface to your network cabling which for Ethernet NICs is typically an RJ 45 connector See Ethernet RJ 45 Pass through Line The...

Page 93: ...your home The CO also contains splitters that separate the voice and data signals sending voice to the PSTN and data on high speed lines to the Internet See also CO PSTN splitterless micro lter splitt...

Page 94: ...C Your ISP will tell you the VCI for each VC they provide See also VC VPI Virtual Path Identi er Together with the Virtual Circuit Identi er VCI the VPI uniquely identi es a VC Your ISP will tell you...

Page 95: ...etwork Ports can connect any networking devices that use a standard LAN interface such as a Hub Switch Hub or Router Use unshielded twisted pair UTP or shield twisted pair STP cable to connect the net...

Page 96: ...In a crossover cable the wires of 1 2 3 6 are reversed so that wire 1 become 3 at the other end of the cable 2 becomes 6 and so forth To determine which wire is wire 1 hold the RJ 45 cable tip with t...

Page 97: ...m au Fax 612 9424 2010 Web www netcomm com au Copyright Information This manual is copyright Apart from any fair dealing for the purposes of private study research criticism or review as permitted und...

Page 98: ...guarantee that interference will not occur with the installation of this product in your home or of ce If this equipment does cause some degree of interference to radio or television reception which c...

Page 99: ...ou or someone else use the product or attempts to use it other than as speci ed by NetComm 2 The fault or defect in your product is the result of a voltage surge subjected to the product either by the...

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