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Rev. 1 - YML672

www.netcomm.com.au

NB1300  ADSL Modem

Page 79

NAT:

Network Address Translation (NAT) is a routing protocol that allows
global IP Addresses to be translated into multiple private IP Addresses
for use on internal LAN networks. The explosion in the use of the
Internet has created a critical problem for the Internet Assigned Numbers
Authority (IANA) which is in charge of assigning IP Addresses to
Internet users, ISPs etc. NAT is a technology that has been introduced to
help maximize the utilization of assigned IANA and global IP Addresses.

PAP/CHAP:

Password Authentication Protocol and Challenge Handshake
Authentication Protocol (PAP/CHAP). Most ISPs use either one for
user identification. If your ISP doesn’t support these two protocols,
contact them for an authentication script.

PCI:

Peripheral Component Interconnect (PCI)  is a specification introduced
by Intel Corporation that defines a local bus system that allows up to 10
PCI-compliant expansion cards to be installed in the computer.

PPP:

Short for Point-to-Point Protocol, a communications protocol for
transmitting information over standard telephone lines between devices
from different manufacturers.

PPPoE:

Short for PPP over Ethernet, relying on two widely accepted standards,
Ethernet and the Point-to-Point Protocol. PPPoE is a communications
protocol for transmitting information over the Ethernet  between devices
from different manufacturers.

Router:

An Internet device that routes requests for information to other routers
until the information’s location is found and the data can be transmitted
back to the origin of the request.

TCP/IP:

Short for Transmission Control Protocol and Internet Protocol, the suite
of communications protocols that enable hosts on the Internet to connect
and exchange streams of data.

MRU:

Maximum Receive Unit indicates the peer of PPP connection the
maximum size of the PPP information field this device can be received.
The default value is 1492 and is used in the beginning of the PPP
negotiation. In the normal negotiation, the peer will accept this MRU
and will not send packet with information field larger than this value.

MTU:

Maximum Transmission Unit indicates the network stack of any packet
is larger than this value will be fragmented before the transmission.
During the PPP negotiation, the peer of the PPP connection will
indicates its MRU and will be accepted. The actual MTU of the PPP
connection will be set to the smaller one of MTU and the peer’s MRU.
The default is value 1492.

MSS:

Maximum Segment Size is the largest size of data that TCP will send in a
single IP packet. When a connection is established between a LAN client
and a host in the WAN side, the LAN client and the WAN host will
indicate their MSS during the TCP connection handshake. The default
value is 1432.

UBR:

Short for Unspecified bit rate.

WAN:

Wide Area Network.  A System of LANs connected by telephone lines
and/or radio waves.

Summary of Contents for NB1300

Page 1: ......

Page 2: ...n 17 Gateway Ethernet Configuration 22 Gateway USB Configuration 28 Advanced Configuration for your NB1300 33 How to make changes 33 Multiple Virtual Circuits 33 USB or Ethernet 33 Main Menu Simple 34 Basic Menu 35 Status 36 Router 37 ADSL 38 PPP 39 Main Menu Advanced 40 Advanced 40 One Page Setup 40 Hide Advanced settings 40 Administration 41 WAN 41 LAN DHCP 44 DNS 45 NAT 46 Port Forwarding 48 AD...

Page 3: ...on Instructions 70 Connect your NB1300 ADSL Modem via Ethernet 70 Connect your NB1300 ADSL Modem via USB 71 Appendix B Trouble Shooting 72 General Modem Operation 72 Web Based Interface 73 Internet ISP Connection 74 Testing your TCP IP Network Using a Ping Utility 75 Appendix C Glossary 78 Registering your NetComm Product 80 Contact Information 80 Trademarks and Notices 80 Warranty Registration Fo...

Page 4: ...your NB1300 ADSL Modem Package ADSL Modem NB1300 Package Contents Note and a User Guide Power Adaptor 12VAC 800mA Telephone Line Cable RJ11 and 605 to RJ11 Adaptor Ethernet Network Cable RJ45 NetComm Communications CD ROM USB Cable Microfilter Check the contents of your package and if any parts are missing or damaged please contact your Dealer ...

Page 5: ... either a computer directly or a network hub or switch using cat5 ethernet cables 2 Connect the power pack to the NB1300 ADSL Modem and switch on the power switch 3 Ensure that there is a LAN link light on the NB1300 4 Ensure that the computer you intend to use has an IP address in the same subnet as the NB1300 ADSL Modem e g the NB1300 s default IP is 192 168 1 1 your computer should be on 192 16...

Page 6: ...Virtual Ethernet Adapter which can be configured in the same way as a Network Interface card with DHCP or static IP address To install the USB driver please follow the steps below 1 Boot your machine into Windows 98 Me 2000 XP 2 Insert your NetComm NB1300 CD ROM into your CD ROM drive 3 Plug power up to your NB1300 and switch ON 4 Plug a USB cable from the back of the unit into a spare USB socket ...

Page 7: ...installed when your ADSL line is installed or when your current phone line is upgraded to ADSL If your telephone line is already split you will not need to use a Microfilter check with your ADSL service provider if you are unsure Each micro filter is connected in line with your telephone or fax machine so that all signals pass through it Telephones and or facsimiles in other rooms that are using t...

Page 8: ...uring reboot or when unit switched OFF If ON or OFF permanently then there is an error Try powering unit OFF then ON after a minute WAN LNK WAN Link Flashing Link being attempted by router On Link established Off No link WAN RXD WAN Receive Data Flashing Flashes when receiving or sending data on the WAN port ADSL line Off No data being sent or received LANACT LAN Activity Flashing Flashes when dat...

Page 9: ...t your Windows PC and connect your router to your computer as per the Quick Start Guide This can be done either via Ethernet or USB Refer to the sections on connecting your ADSL Modem via Ethernet or via USB for instructions 4 Launch NetComm s Easy Config software Double click EzCfg exe from CD ROM or from your downloaded copy Note The ISP profile you wish to load into your NB1300 should be in the...

Page 10: ... or simply can t remember what IP address you have set the NB1300 on you will probably need to perform a factory defaults reset To perform a factory defaults reset you must have physical access to the unit then follow these steps 1 Make sure the NB1300 is powered on and the RDY light is flashing 2 Locate the Reset button hole on the back of the unit 3 Gently press in and hold the button for 5 seco...

Page 11: ...ing sections for the configuration you wish to use If you wish to configure the NB1300 in a different way to the examples shown please consult a Network Specialist for more information Note If the NB1300 has already been used we strongly recommend you reset and flush all settings of the unit by pressing and holding the RESET button on the rear of the modem for 10 seconds Wait for the RDY light to ...

Page 12: ...ot require your computer to be protected via NAT from the Internet e g you may be running Personal firewall software or a Secondary router Example 1 Example 2 ADSL modem Transparent Bridge to be connected to a router This is when you plug the modem directly into the Ethernet port of just one computer as shown in Example 1 above or another router via a cross over Ethernet cable as shown in Example ...

Page 13: ...ote This unit should only be connected to the Telecommunications Network through a line cord which meets the requirements of ACA TS008 a Using an ethernet network cable connect the Ethernet port of the NB1300 into the Ethernet port of the computer you wish to use to configure the unit b Connect the power and switch the NB1300 on c Ensure the LAN link on the NB1300 is active d Configure your Comput...

Page 14: ...ord are as below User Name admin Password password Note You must click the Submit button on every page that you make changes on and when you have made all your changes click the Save Setting and Reboot button from the bottom of the menu c Click on the One Page Setup link under the Basic menu You will need to Change your WAN and VC settings as provided by your ISP The following lists an example of ...

Page 15: ...enu Wait for the configuration to complete Step 3 Configuring your Computer Router to use the NB1300 ISP Software Method Install software on your computer usually provided by your ISP and enter a User Name and Password This software usually adds a PPP service to your computer Please refer to your ISP for more information on how to configure your software to work with the NB1300 ADSL Modem when use...

Page 16: ...www netcomm com au Rev 1 YML672 Page 16 NB1300 ADSL Modem Basic Ethernet Operational Diagram for ADSL Modem Configuration ...

Page 17: ...ervice You can still use windows ICS to share your Internet Service and Do not require your computer to be protected via NAT from the Internet e g you may be running Personal firewall software or a Secondary router ADSL modem Transparent Bridge to be connected to a router This is when you plug the modem directly into the USB port of just one computer You then must run Internet connection software ...

Page 18: ...s your NB1300 is set to a factory default IP address 192 168 1 1 Step 1 Connecting your computer to the NB1300 Note This unit should only be connected to the Telecommunications Network through a line cord which meets the requirements of ACA TS008 a Using a USB cable connect the USB port of the NB1300 into the USB port of the computer you wish to use to configure the unit b Connect the power and sw...

Page 19: ...1 1 b Enter the correct user name and password to access the Configuration tool The default user name and password are as below User Name admin Password password Note You must click the Submit button on every page that you make changes on and when you have made all your changes click the Save Setting and Reboot button from the bottom of the menu c Click on the One Page Setup link under the Basic m...

Page 20: ...ck Submit and then click the Save Setting and Reboot button from the bottom of the menu Wait for the configuration to complete Step 3 Configuring your Computer Router to use the NB1300 ISP Software Method Install software on your computer usually provided by your ISP and enter a User Name and Password This software usually adds a PPP service to your computer Please refer to your ISP for more infor...

Page 21: ...Rev 1 YML672 www netcomm com au NB1300 ADSL Modem Page 21 Basic USB Operational Diagram for ADSL Modem Configuration ...

Page 22: ...on This is when the NB1300 is connected to your network switch or hub and shares the Internet connection to all computers on the network The NB1300 will log on to your ISP on behalf of your computers and it will shield your computers from direct Internet attack by using Network address Translation NAT Before continuing ensure you have the following items and information ready A Windows 98 ME NT 20...

Page 23: ...e power switch d Ensure that there is a LAN link light on the NB1300 e Ensure that the computer you intend to use has an IP address in the same subnet as the NB1300 ADSL Modem e g the NB1300 s default IP is 192 168 1 1 your computer should be on 192 168 1 100 or similar If you have DHCP enabled on your computer the NB1300 will assign your computer a suitable IP address f Ensure that your computer ...

Page 24: ...ou have made all your changes click the Save Setting and Reboot button from the bottom of the menu c Click on the One Page Setup link under the Basic menu You do not need to change the LAN settings unless you need the NB1300 to work with an existing network on a subnet other than 192 168 1 x You will need to Change your WAN and VC settings as provided by your ISP The following lists an example of ...

Page 25: ...Setting and Reboot button from the bottom of the menu Wait for the configuration to complete Standard configuration of your NetComm NB1300 ADSL Modem is now complete You should be able to access the Internet through the unit when it is set to be your gateway on your computer s Refer to Step 3 for more information Step 3 Configuring your Computer to use the NB1300 To use the NB1300 ADSL Modem to ac...

Page 26: ... Properties button Note When using Internet Explorer as a web browser click on the Tools menu and select Internet Options Select the Connections tab and click on the LAN Settings button Tick the Automatically detect settings checkbox and make sure the Use a Proxy server checkbox is unchecked Your DNS numbers are specific to your ISP and should be notified along with your User Name and Password ...

Page 27: ...Rev 1 YML672 www netcomm com au NB1300 ADSL Modem Page 27 Gateway Ethernet Operational Diagram for Ethernet Gateway Configuration ...

Page 28: ...ion Multiple public IPs to Multiple internal IPs If you do not have an Ethernet port on your computer you can use your USB port like an Ethernet port to connect to the NB1300 This simulated Ethernet port is only for connecting to the NB1300 and is only available for Windows 98SE Windows 2000 and Windows XP The NB1300 will log on to your ISP on behalf of your computer and it will shield your comput...

Page 29: ... you to install it f Once the driver is installed it is configurable as a regular Ethernet adapter and will be set to automatically accept an IP address from the NB1300 You can manually set its IP address to any free address in the range of 192 168 1 2 254 as required Note You may be asked if you wish to continue without a digital signature if so choose YES to continue This request may occur up to...

Page 30: ...ottom of the menu c Click on the One Page Setup link under the Basic menu You do not need to change the LAN settings unless you need the NB1300 to work with an existing network on a subnet other than 192 168 1 x You will need to Change your WAN and VC settings as provided by your ISP The following lists an example of the most common ISP settings used in Australia The fields that require changing f...

Page 31: ... mode Disabled Default Setting Although in most cases you will not be required to alter these default settings for your NB1300 your ISP may identify specific settings to enable connection to their service Please refer to your ISP or Network Administrator for further information d Click Submit and then click the Save Setting and Reboot button from the bottom of the menu Wait for the configuration t...

Page 32: ...www netcomm com au Rev 1 YML672 Page 32 NB1300 ADSL Modem Gateway USB Operational Diagram for USB Gateway Configuration ...

Page 33: ...me ADSL copper cable Most ADSL connections will only support one PPP session please confirm your line s accounts capabilities with your ISP All configurations made in the one page setup are made to Virtual Circuit Zero VC0 You can configure the other VCs individually by opening the Advanced WAN page and selecting which VC you want to edit at the bottom of the page then pressing the Submit button A...

Page 34: ...e is split into two sections Simple mode default and Advanced mode When you log into the router it will be in simple mode This provides enough configuration for the majority of connections Main Menu Simple The following is displayed in the left hand panel when you first log into the NB1300 ...

Page 35: ... 192 168 1 1 this can be changed to reflect your network requirements i e 172 16 1 1 or 10 0 0 1 For simple networks it is suggested that the default addresses be used WAN This is the field that you configure your ISP details enter the details provided by your ISP into these fields Service name This is the name you wish to call the connection it is recommended that you use your ISP s name to avoid...

Page 36: ...pplied by your ISP VPI usually 8 unless specified otherwise by your ISP VCI usually 35 unless specified otherwise by your ISP Static IP Address 0 0 0 0 or 192 168 241 101 unless specified by your ISP Subnet mask 255 255 255 0 unless specified by your ISP Default Gateway 0 0 0 0 unless specified by your ISP Bridge Enabling bridge mode will place the unit into Transparent bridge mode like a Ethernet...

Page 37: ...s can be downloaded from the NetComm website when available WAN These fields display the current IP address Subnet Mask and MAC address for the WAN ADSL interface This address is supplied by your ISP either automatically or using a static assigned address LAN These fields display the IP address Subnet Mask and MAC address for the LAN interface Number of Ethernet Devices Connected to the DHCP Serve...

Page 38: ...ill decrease Conversely if the SNR Margin is decreased bit error rate performance will decrease but the data rate will increase Line Attenuation Attenuation is the decrease in magnitude of the ADSL line signal between the transmitter Central Office DSLAM and the receiver Client ADSL Modem measured in dB It is measured by calculating the difference in dB between the signal power level received at t...

Page 39: ... PPP interface Connection Name user defined Interface PVC Mode PPPoE or PPPoA Status Connected or Not Connected Packets Sent Packets Received Bytes Sent Byte Received Connect and Disconnect Each PPP session can be individually controlled simply enter the desired connection number into the Connection field and select either connect or disconnect from the drop down menu and click on the Execute butt...

Page 40: ...L Modem Advanced Main Menu Advanced Advanced One Page Setup See Main menu Simple for full details of the One Page Setup Hide Advanced settings Select this option to hide the advanced settings of the NB1300 Pressing this will display the Simple settings ...

Page 41: ... VC Settings Change Adapter Under Per VC Setting it provides the configurations for VPI VCI Static IP Address Subnet Mask and Gateway The Static IP Address Subnet Mask and Gateway are used for Static IP configuration Current NetComm firmware supports eight PVCs To switch between the PVCs please choose one of the virtual circuit numbers and click on the Submit button to switch over Note for newer f...

Page 42: ...e to test IGMP A Please go to this link http manimac itd nrl navy mil MGEN PPP The current release supports multiple PPP sessions per PVC The PPP configuration in the WAN configuration page is for the first PPP session for each PVC The predefined PPP Account Name Account ID is Simple PPP Account 0 for PVC0 and predefined PPP Connection Name is Simple PPP Session 0 for PVC0 For the other PVC X the ...

Page 43: ...connections it is recommended that you try forcing either PAP or CHAP modes Host name Required by some ISPs If the ISP does not provide the Host name please leave it blank Q1 If the PPP is disconnected after the Disconnect Timeout and how can I reconnect it A You have to go to the PPP Status under Admin Privileged column choose the correct PVC and Connect option and then click Execute to restart a...

Page 44: ... size can be 253 IP addresses 255 total IP addresses 1 broadcast address 1 LAN port IP address DHCP Gateway Selection The default setting for the DHCP Gateway Selection is Automatic The user can select the User Defined to specify User Defined Gateway Address The DHCP server will issue the User Defined Gateway Address to the LAN DHCP clients Lease time The Lease time is the amount of time of a netw...

Page 45: ... sever or alternate DNS server whichever is available as the DNS server Then all DNS query messages will be directly sent to the DNS servers Use Auto Discovered DNS Servers Only The DNS proxy will store the DNS server IP addresses obtained from DHCP client or PPP into the table And all DNS query messages will be sent to one of the dynamically obtained DNS servers Use User Configured DNS Servers On...

Page 46: ...he NAT option only maps single WAN IP address to the local PC IP address It is peer to peer mapping 1x1 For each WAN interface only one local PC IP address can be associated with each WAN interface Click the link Session Name Configuration to add the session name for WAN interface The NAPT option maps the single WAN IP addresses to many local PCs IP addresses 1xN It is the multiple mapping mechani...

Page 47: ...nfiguration NAT allows only one entry User IP per session NAPT allows many entries User IPs per session Session Name This field allows the user to select the session from the configured NAT Session Name Configuration User s IP This filed allows the user to assign the IP address to map the corresponding NAT NAPT sessions Session Name Status will be displayed at the middle of this page to show the c...

Page 48: ...nput the mappings here Public Port This field allows the user to enter the port number of the Public Network Private Port This field allows the user to enter the port number of the Private Network Note In most cases the private port number is same as public port number Host IPAddress This field allows the user to enter the private network IP address for the particular server Well Known Ports Port ...

Page 49: ...user to enable or disable the Trellis Code By default it is always enabled Handshake Protocol This field allows the user to select the ADSL handshake protocol Wiring Selection This field allows the user to enter the wiring selection for the RJ 11 Tip Rip is the default for the board without the inner outer pair relay Bit Swapping This field allows the user to enable or disable the upstream bit swa...

Page 50: ...IP Supplier This field allows the user to select the Supplier Mode RIP Transmit Disabled The supplier transmit is disabled V1 BC The supplier transmits in RIPv1 Broadcast V2 BC The supplier transmits in RIPv2 Broadcast V2 MC The supplier transmits in RIPv2 Multicast Listener This field allows the user to select the Listener Mode RIP Receive V1 The listener receives the RIPv1 only V2 The listener r...

Page 51: ...is test sends ATM OAM F5 End to End loop back request cells to the CO This test will pass if response cell is received Some service providers might not support this test If this test return FAIL consistently and the ADSL modem does not seem to be working make sure the VPI and VCI are configured correctly Test Ethernet Connect to ATM This test checks the ATM AAL5 module is loaded correctly Test PPP...

Page 52: ...s routing table and allows the user to manually enter the routing entry The routing table will display the routing status of Destination Netmask Gateway and Interface The interface br0 means the USB interface lo0 means the loopback interface and ppp1 means the PPP interface The Gateway is the learned Gateway ...

Page 53: ...matched with this source MAC address will be filtered out If the Forward is selected then the packets will be forwarded to the destination PC Destination MAC When the bridge filtering is enabled enter the Destination MAC address select Block and click Add Then all incoming WAN and LAN Ethernet packets matched with this destination MAC address will be filtered out If the Forward is selected then th...

Page 54: ...rity Admin Password The Admin Password Configuration page allows the user to set the password for administrator The Admin password is the same as the FTP password and must be at least 8 characters long for the FTP function to work User Name admin Password default password ...

Page 55: ...ssword The User Password Configuration page allows the Admin user to set the password for the general user When logged in as a general user you can view the basic status of the NB1300 but you can not make critical changes to the unit User Name admin Password default password ...

Page 56: ... access is http 192 168 1 1 1001 FTP server This field allows the user to enable or disable the FTP connection If you want FTP access from the WAN side you must ensure there are no port forwards for port 21 TFTP server This field allows the user to enable or disable the TFTP connection DMZ A DMZ De Militarized Zone is added between a protected network and an external network in order to provide an...

Page 57: ...to access the Internet and the DHCP server will duplicate the WAN IP address from the ISP to the local client PC Only the PC with the WAN IP address can access the Internet This function should only be used if one computer will be allowed to connect to the internet E G a Software firewall computer or Proxy server Q What is the difference between PPP connect on WAN access and the Automatic Reconnec...

Page 58: ...tem Log right click in the Log field and select Select All then right click again and select Copy then paste it to your text editor Notepad is good The System Log records DSL Layer DSL Link detected DSL Link connected DSL Link disconnected ATM Layer ATM detected ATM connected ATM disconnected ATM setting up VPI VCI PPP Layer PPP authenticated PPP invalid user name or password PPP unable to connect...

Page 59: ...Rev 1 YML672 www netcomm com au NB1300 ADSL Modem Page 59 Advanced IP Layer IP protocol up PPP IP address PPP Gateway IP address PPP DNS Primary IP address PPP DSN Secondary IP address ...

Page 60: ...ware to the NB1300 To upload new firmware 1 Download the latest firmware image from the NetComm website 2 Save the file to your Desktop or other location 3 Select the Browse button and locate the file saved in step 2 4 Click on the Update button to start the process 5 Once the upgrade has been completed the router will need to reboot ...

Page 61: ...on This field displays the NetComm firmware version number Graphical Interface Version This field displays the Graphical User Interface version WAN These fields display the IP address Subnet Mask and MAC address for the WAN ADSL interface LAN These fields display the IP address Subnet Mask and MAC address for the LAN interface Number of Ethernet Devices Connected to the DHCP Server This field disp...

Page 62: ...ill decrease Conversely if the SNR Margin is decreased bit error rate performance will decrease but the data rate will increase Line Attenuation Attenuation is the decrease in magnitude of the ADSL line signal between the transmitter Central Office DSLAM and the receiver Client ADSL Modem measured in dB It is measured by calculating the difference in dB between the signal power level received at t...

Page 63: ...address Subnet Mask and MAC address for the LAN interface Number of Ethernet Devices Connected to the DHCP Server These fields display the number of connections to the DHCP server as well as the DHCP client table with the assigned IP addresses and MAC addresses Ethernet Link Status This field displays the link up or down for the Ethernet USB Link Status This field displays the link up or down for ...

Page 64: ...atus of WAN PVCs WAN These fields display the IP address Subnet Mask and MAC address for the WAN ADSL interface Use the Virtual Circuit selection to selection different PVC for status display DHCP Release Renew This field allows the user to release and renew the WAN IP address in the WAN DHCP Client Enabled dynamic mode ...

Page 65: ...Rev 1 YML672 www netcomm com au NB1300 ADSL Modem Page 65 Advanced ATM The ATM Status page shows all the statistics information of ATM cells ...

Page 66: ...www netcomm com au Rev 1 YML672 Page 66 NB1300 ADSL Modem Advanced TCP Connections TCP Status The TCP Status page shows the statistics for all TCP connections ...

Page 67: ...tcomm com au NB1300 ADSL Modem Page 67 Advanced Learned MAC Table The Learned MAC Table page shows the current learned Bridge MAC table Aging Timeout This field allows the user to enter the update period for the MAC table ...

Page 68: ...mation on each PPP interface Connection Name user defined Interface PVC Mode PPPoE or PPPoA Status Connected or Not Connected Packets Sent Packets Received Bytes Sent Byte Received Connect and Disconnect This field allows the user to manually connect disconnect the PPP connection for each PPP interface In another word each PPP session can be connected and disconnected individually ...

Page 69: ...eboot the system When the configurations are changed via the Web pages the new settings need to be saved into the flash so it is necessary to go to this Save Settings page to save and reboot the system for the changes to be taken effect After the Save and Reboot you will be returned to the onepage setup Note DO NOT power the unit off or press the reset button again during the reboot process ...

Page 70: ...ack to the NB1300 ADSL Modem and switch on the power switch 3 Ensure that there is a LAN link light on the NB1300 4 Ensure that the computer you intend to use has an IP address in the same subnet as the NB1300 ADSL Modem e g the NB1300 s default IP is 192 168 1 1 your computer should be on 192 168 1 100 or similar If you have DHCP enabled on your computer the NB1300 will assign your computer a sui...

Page 71: ...hernet Adapter which can be configured in the same way as a Network Interface card with DHCP or static IP address To install the USB driver please follow the steps below 1 Boot your machine into Windows 98 Me 2000 XP 2 Insert your NetComm NB1300 CD ROM into your CD ROM drive 3 Plug power up to your NB1300 and switch ON 4 Plug a USB cable from the back of the unit into a spare USB socket on your co...

Page 72: ...tions does not occur refer to the appropriate section below PWR LED Not On If the PWR and other LEDs are off when your ADSL modem is turned on Make sure that the power cord is properly connected to your ADSL Modem and that the power supply adapter is also properly connected to a functioning power outlet Check that you are using the 12 V AC power adapter supplied by NetComm for this product If the ...

Page 73: ...P address reset your ADSL Modem s configuration to factory defaults This will set the ADSL Modem s IP address to 192 168 1 1 Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure the Java applet is loaded Try quitting the browser and launching it again Make sure you are using the correct login information The factory default login...

Page 74: ... If the telephone company has tested the ADSL signal at your Network Interface Device NID then you may have poor quality wiring in your house Obtaining a WAN IPAddress If your ADSL Modem is unable to access the internet and your WAN LED is yellow or blinking you should determine whether your ADSL Modem is able to obtain a WAN IP address from the ISP Unless you have been assigned a static IP addres...

Page 75: ...ord There also may be a provisioning problem with your ISP Internet Browsing If your ADSL Modem can obtain an IP address but your computer is unable to load any web pages from the Internet Your computer may not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP will provide the ad...

Page 76: ...f the path is working you see this message Reply from IP address bytes 32 time xx ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you could have one of the following problems Wrong physical connections Make sure the LAN LED is on Check that the corresponding Link LEDs are on for your network interface card and for any hub ports ...

Page 77: ...lies as in the previous section are displayed If you do not receive replies Check that your computer has the IP address of your ADSL Modem listed as the default gateway If the IP configuration of your computer is assigned by DHCP this information will not be visible in your computer s Network Control Panel Go to the Run window and run winipcfg Verify that the IP address of your ADSL Modem is liste...

Page 78: ... or 100 Mbps DMZ In computer networks a DMZ demilitarized zone is a computer host or small network inserted as a neutral zone between a company s private network and the outside public network It prevents outside users from getting direct access to a server that has company data A DMZ is an optional and more secure approach to a firewall and effectively acts as a proxy server as well Domain Name A...

Page 79: ...the Ethernet between devices from different manufacturers Router An Internet device that routes requests for information to other routers until the information s location is found and the data can be transmitted back to the origin of the request TCP IP Short for Transmission Control Protocol and Internet Protocol the suite of communications protocols that enable hosts on the Internet to connect an...

Page 80: ...es with your product please do not hesitate to contact NetComm s Customer Support Department Email support netcomm com au Fax 02 9424 2010 Web www netcomm com au Trademarks and Notices NetComm is a trademark of NetComm Limited Windows is a registered trademark of Microsoft Corporation Other brand and product names are trademarks or registered trademarks of their respective holders Information is s...

Page 81: ...anty Please make sure it s correct and complete Serial No Model Product Type PC Card External Internal Other I intend to use this device at Home School College University Business Government Office Dealer s Name Dealer s Address Post Code Tel No Fax No How did you find out about our products Make sure you fill this section in Cut along the line ...

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Page 83: ...munication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your product has been used for any purposes other than that for which it is sold or in any way other than in strict accordance with the user manual supplied 5 Your product has been repaired or modified or att...

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