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NetComm 4GM3W, User Manual

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20  

NetComm Wireless 4GM3W User Guide 

 

www.netcommwireless.com 

Mobile Broadband 

The Mobile Broadband tab in Basic view allows you to configure the country, service provider and network name (APN) options of 
your mobile broadband connection. If your SIM is PIN locked, you can also use this page to unlock it with the PIN. You should 

contact your mobile broadband carrier for the correct APN and PIN if you do not know them. 
 

 

 
When you have made changes to the settings on this tab, remember to click the Save and apply the changes button to store the 
new settings on the router. 

 

 

 

Summary of Contents for 4GM3W

Page 1: ...3G 4G Dual Band AC WiFi Router 4GM3W USER GUIDE ...

Page 2: ...its useful life it must be taken to a recycling centre and processed separately from domestic waste The cardboard box the plastic contained in the packaging and the parts that make up this device can be recycled in accordance with regionally established regulations Never dispose of this electronic equipment along with your household waste You may be subject to penalties or sanctions under the law ...

Page 3: ... Quietest Channel for your Wireless Network 11 Hardware installation 12 Connecting via Ethernet cable 12 Connecting wirelessly 12 Web Based Configuration Interface 13 First time Setup Wizard 13 Basic View 18 Status 18 Wireless 2 4GHz 5GHz 19 Mobile Broadband 20 Advanced configuration 21 Network Setup 23 DHCP Server 26 Wireless 2 4GHz 28 Wireless 5GHz 29 Forwarding Rules 31 Port Triggering 32 Misce...

Page 4: ...al Product Information 60 Establishing a wireless connection 60 Windows XP Service Pack 3 60 Windows Vista 60 Windows 7 60 Mac OSX 10 6 60 Troubleshooting 61 Using the indicator lights LEDs to Diagnose Problems 61 Technical Data 62 Electrical Specifications 62 Environmental Specifications Tolerances 62 Legal Regulatory Information 63 Intellectual Property Rights 63 Customer Information 63 Consumer...

Page 5: ...ply with the minimum system requirements below An activated ADSL activated 3G 4G or configured WAN connection Computer with Windows Macintosh or Linux based operating systems with a working Ethernet adapter with TCP IP Protocol installed A Web Browser such as Internet Explorer Netscape Navigator Mozilla Firefox Opera Safari etc Wireless Computer System Requirements Computer with a working 802 11b ...

Page 6: ...e broadband access without boundaries Ideal for travel the device offers flexible 3G 4G or ADSL2 broadband Internet connection options Sharing the connection is easy Create a fast instant and portable dual band WiFi zone for multiple devices such as laptops PCs gaming consoles tablets and smart phones from public areas using a 3G 4G USB modem or connect to an in room service via the Ethernet port ...

Page 7: ...the front of the 4GM3W to provide you with information about network activity and the device status See below for an explanation of each of the indicator lights FRONT PANEL ICON COLOUR ACTIVITY DEFINITION POWER Green Blinking Slowly Router is powered on Blinking Quickly Device is in WPS mode None Off Router is powered off WWW Red Solid Power on with connection configuration problem Green Solid Con...

Page 8: ...grams 4GM3W Default Settings The following tables list the default settings for the 4GM3W LAN MANAGEMENT Static IP Address 192 168 20 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 20 1 WIRELESS WIFI SSID Refer to the included Wireless Security Card Security WPA2 PSK AES Security Key Refer to the included Wireless Security Card 4GM3W WEB INTERFACE ACCESS Username admin Password admin Height W...

Page 9: ... REAR PANEL DESCRIPTION 2 DC IN Power connector connects to a DC 5V 2 0A Power Adapter 3 4G WAN switch Toggles the function of the Ethernet port between LAN and WAN mode Switch to 4G for LAN connection or to WAN for WAN connection 4 WPS Hold this button down for 3 seconds and then release to enable the WPS push button connect function 5 Ethernet port RJ45 LAN port for wired Ethernet clients comput...

Page 10: ...vated surfaces Allow it to lie freely There should be no obstructions in its path and no heavy items should be placed on the cord In addition do not walk on step on or mistreat the cord To safeguard the equipment against overheating make sure that all openings in the unit that offer exposure to air are unobstructed WARNING Disconnect the power line from the device before servicing Transport and Ha...

Page 11: ...s communication include Refrigerators Washers and or dryers Metal cabinets Large aquariums Metallic based UV tinted windows If your wireless signal seems weak in some spots make sure that objects such as those listed above are not blocking the signal s path between your devices and the 4GM3W Cordless Phones If the performance of your wireless network is impaired after considering the above issues ...

Page 12: ...Follow the steps to set up your 4GM3W Connecting wirelessly 1 Ensure Wi Fi is enabled on your device e g computer laptop smartphone 2 Scan for wireless networks in your area and connect to the network name that matches the Wireless network name configured on the 4GM3W Note Refer to the included Wireless Security Card for the default SSID and wireless security key of your 4GM3W 3 When prompted for ...

Page 13: ... and password field then click the Login button Note admin is the default username and password of the router Click Yes let s get started with the wizard to begin configuring your 4GM3W router Step 1 Use the drop down menus to select the country and service provider with which you will be using your router In the PIN and Confirm PIN fields enter the PIN number provided to you by your carrier to un...

Page 14: ...4GHz WiFi option to Off If you intend to use the wireless function set the SSID Broadcast option to Enable if you want the wireless network to show up when devices perform a network scan when in range or set it to Disable to hide the network from scans Finally if you wish to customise the network name enter it into the SSID Broadcast Name field The network name may not exceed 32 characters Click t...

Page 15: ...tep you are able to configure the 5GHz WiFi network By default the 5GHz wireless radio is on but you may turn it off by setting the Wireless 5GHz WiFi option to Off If you intend to use the wireless function set the SSID Broadcast option to Enable if you want the wireless network to show up when devices perform a network scan when in range or set it to Disable to hide the network from scans Finall...

Page 16: ... down menu to select a wireless security key type and then enter a security key in the Security Key field Click the Next button to continue Step 6 For security we recommend that you change the username and password used to access the administration settings of the router Enter the desired username and password Remember to make a note of your chosen username and password and click the Next button t...

Page 17: ...settings click the Finish button otherwise click the Back button to make the necessary changes or to cancel the wizard click the Exit button The Internet light on the router illuminates green indicating a successful connection to the Internet If the Internet light is red or not illuminated check your settings and try again The router setup is complete ...

Page 18: ...ck the Login button otherwise enter your new login credentials and click the Login button The Basic view of the web configuration interface gives you a summary of the most important information about your router and its connections Status When you log in to the router the Status page is displayed in Basic view displaying WAN type IP Address Subnet Mask Gateway 3G 4G Status 3G 4G Signal Strength an...

Page 19: ...io the status of SSID Broadcasting the WiFi network name and the Wireless security key You can enable or disable the WiFi radio broadcast hide the SSID of your network set the wireless network name and set the wireless security key using these tabs If you make any changes to the Wireless configuration Click the Save and apply the changes button to make these changes active ...

Page 20: ...name APN options of your mobile broadband connection If your SIM is PIN locked you can also use this page to unlock it with the PIN You should contact your mobile broadband carrier for the correct APN and PIN if you do not know them When you have made changes to the settings on this tab remember to click the Save and apply the changes button to store the new settings on the router ...

Page 21: ...ess 4GM3W User Guide 21 Advanced configuration To access the advanced configuration pages you must first log in to the router and change to the Advanced view Click on the Switch to advanced view link at the bottom of the basic view screen ...

Page 22: ...22 NetComm Wireless 4GM3W User Guide www netcommwireless com ...

Page 23: ...tatus of the 2 4GHz wireless network enabled or disabled SSID The current 2 4GHz wireless network name is use by the router Channel The current 2 4GHz wireless channel in use on your wireless network Security The currently selected 2 4GHz wireless security in use on your wireless network Wireless 5GHz Status Wireless 5GHz mode The current status of the 5GHz wireless network enabled or disabled SSI...

Page 24: ...s required to connect to your 3G service Unless advised otherwise by NetComm Technical Support this setting should not be changed Username The username provided by your 3G 4G service provider to enable access to your 3G 4G service Password The password provided by your 3G 4G service provider to enable access to your 3G 4G service Authentication Type Choose the appropriate authentication type for y...

Page 25: ...ting a VLAN ID into a packet header in order to identify which CLAN the packet belongs to You may enable VLAN tagging and specify the ID with a value between 1 and 4094 WiFi Hotspot This WAN type turns the router into a repeater The 4GM3W connects to a wireless access point and wireless clients connect to the 4GM3W for internet access Follow the few steps below to turn the 4GM3W into a WiFi Hotspo...

Page 26: ...dress of the IP address pool Lease Time Length of the DHCP lease time Domain Name Optional this information will be passed to the client Primary DNS Primary DNS Optional this information will be passed to the client Secondary DNS Optional this information will be passed to the client Primary WINS Optional this information will be passed to the client Secondary WINS Optional this information will b...

Page 27: ...Select box This will ensure the client s current IP address is always assigned to it DHCP Fixed Mapping DHCP Fixed Mapping allows you to reserve a specific IP address for a specific device The DHCP Server will reserve a specific IP for a device based on that devices unique MAC address You can enter a new Fixed Mapping by entering the MAC address of the device and the IP address you wish to allocat...

Page 28: ...wing authentication types to secure your wireless network Open Shared Auto WPA WPA PSK WPA2 WPA2 PSK WPA WPA2 WPA PSK WPA2 PSK WPA PSK WPA2 PSK is a newer type of security This type of security gives a more secure network compared to WEP Use TKIP Encryption Type for WPA PSK and AES for WPA2 PSK Please enter the key in the Preshare Key The key needs to be more than 8 characters and less than 63 cha...

Page 29: ...ication types to secure your wireless network Open Shared Auto WPA WPA PSK WPA2 WPA2 PSK WPA WPA2 WPA PSK WPA2 PSK WPA PSK WPA2 PSK is a newer type of security This type of security gives a more secure network compared to WEP Use TKIP Encryption Type for WPA PSK and AES for WPA2 PSK Please enter the key in the Preshare Key The key needs to be more than 8 characters and less than 63 characters It c...

Page 30: ...Password This page allows you to change the 4GM3W web configuration password Please type in the old password or username the factory default username and password is admin and then type in the new password Type the same new password in the Reconfirm field and click Save ...

Page 31: ...ork games or host network applications There are three ways to work around NAT and to enable certain LAN resources available from the Internet Port Forwarding available in the Virtual Server page Port Triggering available in the Special AP page DMZ Host available in the Miscellaneous page Virtual Server A virtual server is defined as a Service Port and all requests to this port will be redirected ...

Page 32: ...ails to make the application work try to set up that computer as the DMZ host instead For further instructions on setting up a DMZ host please refer to the Miscellaneous section below OPTION DEFINITION Trigger The outbound port number that will be triggered by the application Incoming Ports When the trigger packet is detected the inbound packets sent to the specified port numbers will be allowed t...

Page 33: ...tions To enable DMZ enter the IP address of the computer you want to be live on the internet and click on Enable Note This feature should be used only when necessary as it exposes the selected machine to the internet without protection OPTION DEFINITION IP Address of DMZ Host Enter the IP address of the computer you wish to put in the DMZ UPnP Setting The device also supports UPnP If the DMZ host ...

Page 34: ...et Filters The Packet Filter enables you to control what packets are allowed to pass through the router There are two types of packet filter Outbound Packet Filter which applies to all outbound packets and the Inbound Packet Filter which only applies to packets that are destined for a Virtual Server or DMZ host only Note For further instructions on setting up MAC Level Filtering please refer to th...

Page 35: ...implies all IP addresses are matched For source or destination port you can also define a single port 80 or a range of ports 1000 1999 Use the prefix T or U to specify either the TCP or UDP protocol e g T80 U53 U2000 2999 No prefix indicates both TCP and UDP are defined Leaving this field empty implies all ports are matched The Packet Filter also works with Scheduling Rules and gives you more flex...

Page 36: ...omeone accesses filtered URLs Privilege IP Addresses Range Set a group of computers that has unrestricted access to the internet To set a Domain Filter you need to specify the following OPTION DEFINITION Domain Suffix Please type the suffix of the URL that needs to be restricted For example com xxx com Action The router action that you want when someone is accessing a URL that matches the specifie...

Page 37: ...le URL Blocking only requires you to input a keyword To enable URL Blocking select the Enable option at the top of the page To set a URL Blocking rule you need to specify the following OPTION DEFINITION URL If any part of the Website s URL matches the pre defined word then the connection will be blocked For example you can use pre defined word sex to block all websites if their URLs contain the pr...

Page 38: ...s denied access to connect to this device it means the client cannot access the Internet either Choose to allow or deny clients with MAC addresses that are not in the list to connect to this device Association control A column Check Association Control to control which wireless client can associate with the unit If a client is denied access to associate with the unit it means the client cannot sen...

Page 39: ... enabled your router will not respond to ping requests from remote hosts DoS Attack Detection When this feature is enabled the router will detect and log where the DoS attack comes from on the Internet Keep WAN in stealth mode When this feature is enabled the router will not respond to some other requests initiated by remote hosts from the internet Note If the specified IP address is 0 0 0 0 any h...

Page 40: ...gs on the router such as the System log Dynamic DNS and SNMP options Click on any of the menu items on the left to configure the access the respective setting page Status The Status page displays the current System time and lists any configured Dynamic DNS DDNS accounts any Static or Dynamic Routes added or any Quality of Service QoS rules in place ...

Page 41: ...eckbox to enable this function Email address to send syslog to Click the Enable checkbox to enable this function SMTP Server port Enter the IP address or fully qualified domain name FQDN and port for the selected email server SMTP Username The SMTP username required to send email if required SMTP Password The SMTP password required to send email if required Email Addresses Enter the email addresse...

Page 42: ...ame instead of the IP Address which might change every time the router connects to the Internet Before you can use Dynamic DNS service you need to register an account on one of the many supported Dynamic DNS providers such as DynDNS org TZO com or dhs org After registering the account the Dynamic DNS provider will provide you with the following details Host Name Username Email Password Key To enab...

Page 43: ...ce Use the drop down list to select the interface to which QoS should apply QoS Mode Use the drop down list to select the type of QoS to apply Smart QoS lets the router decide on the best settings based on the types of service you select below and the percentage setting assigned to each type of service Higher percentages give a higher quality of service for that service type Bandwidth of Upstream ...

Page 44: ...s percentage figures must add up to 90 The remaining 10 of bandwidth is reserved for other types of network traffic Advanced QoS configuration To configure QoS 1 Set the QoS item to Enable 2 The WAN Interface item displays the current WAN interface in use by the router and therefore to which interface the configuration applies 3 Use the QoS Mode drop down list to select User defined QoS Rule to di...

Page 45: ...packets to which the rule should apply Use the drop down list to select the service type The TCP UDP port numbers are listed in brackets after each item Type of Service The Type of Service field is only displayed when Class is set to TOS Use the Type of Service drop down list to specify whether the QoS rule should minimize delay maximize throughput maximize reliability minimize cost or just provid...

Page 46: ...a New Rule button Enter the settings as below When the direction is set to IN the QoS function checks packets coming from the WAN side to the LAN side The QoS rule is displayed in the QoS Rules Table at the bottom of the screen The machine on LAN port 1 is now always restricted to a maximum download speed of 100 KBps at all times To disable the rule remove the check from the checkbox on the left T...

Page 47: ...ter the settings as below When the direction is set to OUT the QoS function checks packets going from the LAN side to the WAN side The QoS rule is displayed in the QoS Rules Table at the bottom of the screen The machine on LAN port 1 will not be able to make more than 4 simultaneous outbound connections to a server To disable the rule remove the check from the checkbox on the left To delete the ru...

Page 48: ...e WAN connection Get Community Sets the community string your device will respond to for Read Only access Set Community Sets the community string your device will respond to for Read Write access IP 1 IP 2 IP 3 IP 4 Input your SNMP Management host IP here You will need to configure the address where the device should send SNMP Trap messages to SNMP Version Please select proper SNMP Version that yo...

Page 49: ...p the static and dynamic routing features of the 4GM3W Dynamic Routing Routing Information Protocol RIP will exchange information about different host destinations for working out routes throughout the network Note Only select RIPv2 if you have a different subnet in your network Otherwise please select RIPv1 Static Routing For static routing you can specify up to 8 routing rules You need to enter ...

Page 50: ...where this device is located Auto Synchronization Select the Enable checkbox to enable this function Time Server Select a NTP time server to obtain the current UTC time from Sync with Time Server Select if you want to set Date and Time by NTP Protocol Sync with my PC Select if you want to set Date and Time using your computers Date and Time Click Save to save the settings or Undo to cancel ...

Page 51: ...on In the example below the rule is called Work Hours and it is only active between 08 00 and 17 30 You are then able to select the scheduling rule name specified from the Packet Filter configuration section to perform the configured filtering at the scheduled time as per the screenshot below This example would prevent any access to the IP address 66 102 11 104 from any device connected to the rou...

Page 52: ...S Server addresses or use the ones you manually specify Primary DNS Address Enter the Primary DNS Address for the IPv6 connection Secondary DNS Address Enter the Secondary DNS Address for the IPv6 connection LAN IPv6 Address The IP Address to use for the IPv6 service connection LAN IPv6 Link Local Address The current local LAN IPv6 address of the NF5 Autoconfiguration Select to enable or disable I...

Page 53: ...indows networking environment Once configured the attached USB Storage can be viewed from Windows by typing Configured Name of the 4GM3W Storage Files can then be dragged and dropped onto the attached USB storage OPTION DEFINITION Computer Name Enter the computer name the 4GM3W is to use on the network WorkGroup Enter the network workgroup the 4GM3W is to be a member of Server Comment Enter the co...

Page 54: ...nabling Authorization Mode allows the creation of specific user accounts with a password to further control access permissions To enable this click on the Authorization Mode radio button and click Save You can then click on the User Configuration button in order to create the required user accounts Add the user name and password and then click the Add button Alternatively to remove a user click on...

Page 55: ...tify the download job URL The address to download from Port The port required for the FTP server This would usually be left as 21 Save To The location on the 4GM3W to save the downloaded file to Login Method Select the type of authentication required by the FTP server Selecting anonymous means a username and password are not required Username The username required to access the FTP server Password...

Page 56: ...P OPTION DEFINITION Job Name A name to identify the download job URL The address to download from Save To The location on the 4GM3W to save the downloaded file to Start Time Select to either schedule a time for the download to begin or start the download immediately ...

Page 57: ...e function button Web HDD The Web HDD function provides a web page based Windows Explorer type view of the content of any attached USB storage Using this interface you are able to upload download or delete files and folders as well as create directories Click through the displayed folders to show any stored files Left click on any items to select them and click the appropriate button or double cli...

Page 58: ...ypes and the log data Routing Table The Routing table displays the current routes in place on the router Click the Refresh button to update this list Restore Settings The Restore settings page allows you to restore a previously saved configuration of the router This is handy for reverting to a working configuration when making changes to the router s settings To restore the router configuration cl...

Page 59: ...lt menu item to set the configuration of the router to the factory default settings Note This will erase all configuration settings Ensure you have a backup of your configuration before proceeding to reset to default settings Reboot Click the Reboot menu item to restart the router Startup Wizard Click the Startup Wizard menu item if you want to run the initial wizard that showed the first time you...

Page 60: ...ter 2 Click on Change Adapter settings on the left hand side 3 Right click on Wireless Network Connection and select Connect Disconnect 4 Select the wireless network listed on your included wireless security card and click Connect 5 Enter the network key refer to the included wireless security card for the default wireless network key 6 You may then see a window that asks you to Select a location ...

Page 61: ...the router on the Network Setup page 4 If you have changed the devices IP address then enter the new one as the URL you enter into the address bar of your web browser The web configuration does not display properly STEP CORRECTIVE ACTION 1 Delete the temporary web files and log in again In Internet Explorer click Tools Internet Options and then click the Delete Files button When a Delete Files win...

Page 62: ...ing Temperature Operating temperature 0 40 C Humidity 10 90 non condensing Storage temperature 10 70 C Humidity 0 95 non condensing Power Input DC Input Voltage 5V 2A Dimensions Weight 98mm L x 68mm W x 20 5mm H 74 grams Regulatory Compliance RCM Electrical Specifications It is recommended that the 4GM3W be powered by the supplied 12V DC 2A power supply A replacement power supply is available from...

Page 63: ...e with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to tr...

Page 64: ...s which cannot be excluded see Section 3 above the Product Warranty is automatically voided if 1 you or someone else use the product or attempt to use it other than as specified by NetComm Wireless Limited 2 the fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or...

Page 65: ...m Wireless 4GM3W User Guide 65 Contact Address NETCOMM WIRELESS LIMITED Head Office PO Box 1200 Lane Cove NSW 2066 Australia Phone 61 0 2 9424 2070 Fax 61 0 2 9424 2010 Email sales netcommwireless com techsupport netcommwireless com ...

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