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NetComm Wireless 3G Light Industrial M2M Router 

www.netcommwireless.com

Restoring factory default settings 

Restoring factory defaults will reset the 3G Light Industrial M2M router to its factory default configuration. You may encounter a situation where you need to restore the factory defaults on your 3G 
Light Industrial M2M router such as: 

 

You have lost your username and password and are unable to login to the web configuration page; 

 

You are asked to perform a factory reset by support staff. 

 

There are two methods you can use to restore factory default settings on your 3G Light Industrial M2M router: 

 

Using the web-based user interface 

 

Using the reset button on the interface panel of the router 

 

Using the web-based user interface 

To restore your router to its factory default settings, please follow these steps: 

1.

 

Open a browser window and navigate to the IP address of the router (default address is 

http://192.168.1.1

). Login to the router using 

root

 as the User Name and 

admin

 as 

the password.  

2.

 

Click

 

the 

System 

item from the top menu bar, then 

System configuration

 on the left menu and then click 

Settings backup and restore

3.

 

Under the 

Restore factory defaults 

section, click the 

Restore Defaults

 button. The router asks you to confirm that you wish to restore factory defaults. Click 

OK

 to continue. The 

router sets all settings to default. Click 

OK

 again to reboot the router. 

4.

 

When the Power light returns to a steady red, the reset is complete. The default settings are now restored. 

 

Using the reset button on the interface panel of the router 

Use a pen to depress the Reset button on the device for 15-20 seconds. The router will restore the factory default settings and reboot. 

 

When you have reset your 3G Light Industrial M2M router to its default settings you will be able to access the device’s configuration web interface using 

http://192.168.1.1

 with username 

admin

 or 

root

 and password 

admin

 

 

 

Summary of Contents for NWL-12 Series

Page 1: ...N NWL 12 2 Series 3G Li Us ight Ind ser dustrial Gui l M2M ide Router r...

Page 2: ...iro vers the follow 12 01 12 02 uter All rights reserved ry to NetComm Wirel o change without not f its useful life it must he packaging and th old waste You may b nment wing products ess No part of t...

Page 3: ...ing Diagnostics Sending an SMS Dia stem Log System Configuratio HTTPS key managem SSH Key Manageme pendix A Tab pendix B Dev pendix C Mou pendix D Def Restoring factory de Recovery mode pendix E HTT p...

Page 4: ...4 NetComm Wireless 3G Light Industrial M2M Router www netcommwireless com...

Page 5: ...r if fi n re used in this user g g note requires atten ng note provides a w ng note provides usef ew on you need to set up ce tors or experienced h 3G Light Industrial M thernet network adap ternet Ex...

Page 6: ...antenna autosensing Intelligent Tri Colour LED display for clear easy to read modem status information Extensive device management with support for TR 069 Web GUI and full feature management with SMS...

Page 7: ...e des ce Compatible with ommands as Dial on Demand w p of 3G Light Industri y producing your ow e global demand for a signed by NetComm network worldwide t which provides a me al M2M routers and wn cu...

Page 8: ...dimensions of th uter al di ors nsions he 3G Light Industria ime l M2M Router Figure 1 3G Lig 3G LIGH WITHOUT EX Length Depth Height Weight Tab ensio ight Industrial M2M R HT INDUSTRIAL M2M XTERNAL A...

Page 9: ...On On On On T t the LED is on and off n nnection status ght Industrial M2M Rou STATE flash shing 1 shing shing shing shing Table 3 LED Indicato not being equal The te uter LED Indicators Power off Po...

Page 10: ...When selecting a location for the router or connected or positioning an external antenna please allow up to 20 seconds for the signal strength LEDs to update before repositioning Ethernet port LED ind...

Page 11: ...under Step 3 ess than 5 seconds to rebo to 15 seconds to reboot to 5 to 20 seconds to reset th e eral devices via a network s a backup power source if y for optional external stora pporting 9 wire RS...

Page 12: ...ight Industrial M2M ro of t uter are designed to an acceptable signal t least 20 seconds fo unted in a variety of lo outer has a slimline f Figure 5 W the provide optimum sig l try moving the route o...

Page 13: ...unt des onto a C Section de it on as illustrated ting the router perpe back of the unit Figure 6 Wa DIN rail so that it is h Figure below Figure 8 endicular to the wall T all mount Perpendicu horizont...

Page 14: ...es additional methods of mounting the 3G Light Industrial M2M router To attach the mounting bracket slide it onto the rear of the router as shown in the diagram below Figure 9 Sliding on the mounting...

Page 15: ...www netcommwireless com Ne etComm Wireless 3GLight Industrial M2M R Router 15...

Page 16: ...acket for ertically mounted to t by using the V bend Figur wall moun ustrial M2M router ca Figure 11 Wal Top hat D the wall with the brac Figure d in the bracket as illu re 13 Attaching the m nting an...

Page 17: ...ere wall m t mounts and DIN rails are not required you u can simply place th F he 3G Light Industria Figure 14 Desk mou l M2M router on a de unt Ne esk using its rubber fe etComm Wireless 3G eet to pr...

Page 18: ...f which the 3G Light Industrial M2M router is a class 3 device CLASS CLASSIFICATION CURRENT POWER RANGE CLASS DESCRIPTION 3 26 30 mA 6 49 12 95 W Mid power Table 7 PoE power classes To use PoE to powe...

Page 19: ...p ation only as the pow gures STATE cket data a with average load a with heavy traffic dule transmission pow Table 9 Av e follow these steps t the Ethernet port of y M router You can con o connect an...

Page 20: ...that should sui Safari type http 1 Figure 16 Log in e first time you are log N MANAGER ACCO ad ad Table 10 M e the root manager a hange the password nfig t most customers Fo 92 168 1 1 into the a n p...

Page 21: ...es will appear as ad rmation and is displa et data connection st dditional software fea Fig ayed when you log in tatus and Advanced atures are enabled e gure 17 The Status p to the 3G Light Indu statu...

Page 22: ...CDMA network WWAN Connection Status Profile name The name of the active profile Status The connection status of the active profile Default profile Indicates whether the current profile in use is the d...

Page 23: ...e subscriber identit that identifies the base stat mber of the current 3G 2G Table ty is a unique identifier of th tion from within the location connection 11 Status page item he user of a cellular ne...

Page 24: ...uration options for Wireless WAN LAN Routing and VPN connectivity Data Connection The data connection page allows you to configure and enable disable the connection profile To access this page click o...

Page 25: ...allow you m of two profiles simu ne profile to connect recommend that the tion profile at you wish to modify Figure 19 n and off efault gateway for all outbo off If your carrier supports g profile sp...

Page 26: ...t cases but you may modify it if you are aware of the effect your changes will have on the service 10 The MTU field allows you to modify the Maximum Transmission Unit used on the connection Do not cha...

Page 27: ...that it is e showing the details o ng the profile details ction enabled click on the of the connection and Figure 21 Pa s Status menu item at d the Status field disp acket data connection the top of t...

Page 28: ...overy tim on Deman m from the top menu b ge click the Connect PDP context deactiv nterest arrives or an S c and terminates the me for the wireless W nd bar t on demand toggle Figure 22 Con vated by de...

Page 29: ...from devic type is received Figure 26 Dial o en traffic i mes when outbound ers separated by com ture is enabled the o demand Data activity t they do not trigger t DIal on demand Igno gering the assin...

Page 30: ...very Randomise connect frequency by up to If you want to have the router dial a connection at regular intervals use Connect regularly every to specify the interval between dials Setting this to never...

Page 31: ...la ons for the Dial on de of an SMS message u cting o be made or force a ayed above the button Figure 29 Dia mand feature click th using the SMS diagno a disconnection manu ns al on demand Online he S...

Page 32: ...rements ct the band you wish t able ng of All bands in mo pts to find the most su w you to force the de selection orm a scan of availab ual then click the sca y band you will use f Fi he data connecti...

Page 33: ...and cl tic the router selects ettings for authenticating SIM ed SIM otice when you acces age to unlock the SI rom the top menu ba Fig Figure ick Apply the most appropriate M cards that have be ss the...

Page 34: ...pla IM PIN pro or off using the PIN r it again in the Confir d location you may w up This enables the n setting the Remem ends it to the SIM wit ked and the PIN mus ter the PIN code each ays the follo...

Page 35: ...hanged successfull N code Change PIN button a utton y the following scree and enter the current Figure 3 en is displayed Figure 36 SIM s t PIN into the Current 35 PIN settings Cha security settings PI...

Page 36: ...K unlock co K to enable you to unl hen you have finished uter ed SIM PIN the SIM card be ode you must contac lock the SIM and ente d entering the new PI ecomes PUK Person ct Vodafone er a new PIN Ente...

Page 37: ...oot the router and en LAN clients to dynam network DNS servers 3G Light Industrial M strial M2M router whi stream DNS server IP ustrial M2M router ng custom DNS Serve gured addresses and but if you ne...

Page 38: ...y is enabled This enables the 3G Light Industrial M2M Router to accept client broadcast messages and to forward them onto another subnet To configure the router to act as a DHCP relay agent click the...

Page 39: ...ivial F his is used to configure Cis equest to the DHCP server his is used to configure Po ends a request to the DHC nnect but you can re Figure 41 vice ddress ou wish to reserve for witch it to the O...

Page 40: ...isplays a list of the DHCP clients If you want to reserve the current IP address for future use click the Clone button and the details will be copied to the address reservation list fields Remember to...

Page 41: ...he IP addr er the subnet mask o enter the IP addres ric for the route The our settings omplex network scen cessary to allow the p Fig uch as the Ethernet su The Static routes pa o that it can be ident...

Page 42: ...re 44 Adding a static route Active routing list Static routes are displayed in the Active routing list Figure 45 Active routing list Deleting static routes From the static routing list click the icon...

Page 43: ...ertised to a router on your requirements S P ch it to the ON positio st select the version ou want RIP to apply m your settings o other routers Thus the PPP interface sid See Adding Static Ro Fig on o...

Page 44: ...tract represent to stand for the virtu nt is made for anothe ve a priority between s The last byte of the the only way that oth Figu nnect them all via an e VRRP 5 This is the VRRP ID ity a higher val...

Page 45: ...ol you want to dress that is allowed used to specify the po om field and the last address of the client are used to specify th port If the Source po les currently in effect ure 49 Port forwardin a spe...

Page 46: ...Light Industrial M2M Router www netcommwireless com Figure 50 Port forwarding settings To delete a port forwarding rule click the button on the Port forwarding list for the corresponding rule that yo...

Page 47: ...e all incoming untrusted networks a fy the IP Address of n the DMZ function O ice to be the DMZ ho our settings g traffic on all protoco as there is no filtering the device to use as Figu ON ost into...

Page 48: ...tworking page the firewall takes a low priority The priority of the firewall can be described as DMZ MAC IP Port filtering rules MAC IP Port filtering default rule Router firewall rules In other words...

Page 49: ...he filtering rules list Figure ting the default rule to e able to access the u ring rule ch it to the ON positio list select the defau filter rule that allows m section click the A Figure 54 Curren p...

Page 50: ...dress in six groups of two hexadecimal digits separated by colons e g 00 40 F4 CE FA 1E Source IP Address Enter the IPv4 address that the traffic originates from and the subnet mask using CIDR notatio...

Page 51: ...ew of th and as such can prot configured with Site VPN Networking and und n IPSec VPN connect between two networ he following pages de he various VPN option tect higher layered p to Site VPN tunnels w...

Page 52: ...52 NetComm Wireless 3G Light Industrial M2M Router www netcommwireless com Figure 58 IPSec profile edit...

Page 53: ...www netcommwireless com Ne etComm Wireless 3GLight Industrial M2M R Router 53...

Page 54: ...re secure but also require longer to generate a key DPD action Select the desired Dead Peer Detection action This is the action to take when a dead Internet Key Exchange Peer isdetected DPD keep alive...

Page 55: ...reating point to cate pre shared key g systems including er m the VPN section on Figu would like to configure the ON position e creating d then use the drop d net mask fields enter te DH button This w...

Page 56: ...pending on which format you would like If for some reason the integrity of your network has been compromised you can return to this screen and use the Certificate drop down list to select the certific...

Page 57: ...www netcommwireless com Figure 61 OpenVPN server pro ofile settings Ne etComm Wireless 3GLight Industrial M2M R Router 57...

Page 58: ...to select the Aut word you would like t nect to this OpenVPN Figure 62 OpenVP cheme of the current emote subnet here a k Save to finish config nt the ON position VPN client profile you ress of the Op...

Page 59: ...ter ntication icate with the OpenV ficate file you saved f VPN Client configurat VPN P2P C ection key to switch it to th name for the OpenV e master leave the S the Browse button a Figure 63 O VPN ser...

Page 60: ...etwork section enter the network Address and network Subnet mask The Network Address and Network Mask fields inform the Master node of the LAN address scheme of the slave 7 Press the Generate button t...

Page 61: ...t f the screen click Ne configuring a new PP ementing virtual priva etworking and then fro Fig PTP client profile The Figur ate networks using a om the VPN section Figure 66 PPTP client e PPTP client...

Page 62: ...30 and should not be modified unless you are aware of the effect your changes will have 9 The Use peer DNS option allows you to select whether the remote clients will use the Domain Name Server of the...

Page 63: ...onfiguring a new GR oggle key to switch it on to Point to Point T nnel GRE is used to s etworking and then fro Fi RE tunnelling client p Fig to the ON position Tunnelling Protocol P securely encapsula...

Page 64: ...es to the next router on the route to the datagram s destination If the TTL field reaches zero before the datagram arrives at its destination the data packet is discarded and an error message is sent...

Page 65: ...rd ave button to save th es amic DNS feature of er to update an exter oggle key to switch it own list select the Dy fields enter the logo he DDNS configuratio the router A numbe Figure rnal name serve...

Page 66: ...ccurate use the Time zone drop down list to select the correct time zone for the router If the selected zone observes daylight savings time a Daylight savings time schedule link appears below the drop...

Page 67: ...enshot below shows a r mappings between in eveloping their own a nd expands upon sim port such as USB to rt using a USB to Ser d GPS data through th Fig osition Fig tify the mapping on t own list to...

Page 68: ...ustrial M2M Router www netcommwireless com Figure 74 Data stream manager GPS to Serial port example 6 Click the Save button to confirm your settings The new data stream appears in the Data stream list...

Page 69: ...uter if onfirm an active conn situations where the d nternet at all times an one backup mechanis ore we recommende dogs menu item on th ure 75 Watchdogs Se f an anomaly occurs nection If the watchd de...

Page 70: ...router sends 3 conse the router sends 3 pi ress fail the router se address fail the route onfigured in the Fail c value of less than 210 Figure the interval specified ecutive pings to the s ngs to the...

Page 71: ...IP ad ween 300 and 65535 integer between 60 disables the ping wat nd 65535 for the num et function e is usually counted a d of time specified in utes between forced 535 minutes n use the Randomise g...

Page 72: ...toggle key to switch it to the ON position 2 Enter Read only community name and Read write community name which are used for client authentication Community names are used as a type of security to pr...

Page 73: ...s ter the IP address to nter the number of se o specify the time in me to specify the leng Send heartbeat butt ement System sent as which SNMP data is econds between SNM seconds that an SNM gth of tim...

Page 74: ...specify the usernam y ACS password field rname field enter the sword and Verify pas beacon to inform the the number of secon he settings u item then select th Figure cation also known as uipment CPE a...

Page 75: ...e al conditions positio on toggle key to ON s monitor field deplo on dilution of precisio and click the Save b oyed hardware or find on PDOP horizontal button d your current locatio dilution of precis...

Page 76: ...e base stations to triangulate your position To do this set the A GPS toggle key to the ON position and use the drop down lists to configure the automatic retry options Figure 80 Mobile Stations Based...

Page 77: ...www netcommwireless com Ne etComm Wireless 3GLight Industrial M2M R Router 77...

Page 78: ...obile devices Ability to receive run time variables from the device e g uptime on request via SMS Ability to change live configuration on the device e g network username via SMS Ability to execute sup...

Page 79: ...port on which to co Tabl ice and or a TCP UD n number This destin 61412345678 th ld and click the Save ed destination The T e port number range 168 20 3 and TCP ddress and UDP addr y of the router on...

Page 80: ...ation number click the button and to remove the last destination in the list click the button Figure 82 SMS New Message Destination numbers should begin with the symbol followed by the country calling...

Page 81: ...pen a new messag n to open a new message w tton to add the sender s m n to delete the correspond on to refresh the inbox or o Tabl ox displays all sent m Figure 83 SMS Inbo Figure 84 SMS Outb DESC e w...

Page 82: ...nd command execut then select the SMS Figure 85 SMS diagn execution execution is enabled all incomi hose commands This ur router from functio and a password when tion configuration Th S menu on the l...

Page 83: ...If they match the dia not match the route e this feature enabled plies ain types of comman mmand This option E nowledgement after e executed by the route messages after the e be sent to the numb MS d...

Page 84: ...o give an additional level of security When a password is specified for a number the SMS diagnostic or command message is parsed for the password and will only be executed if the number and password m...

Page 85: ...ND LE E VALUE gnostic commands boot t replies ands with a value and ey is set to ON If the elling gnostic t SMS diagnostic com nostics page mmand execution tog s from authenticated click the Add butto...

Page 86: ...xecuted command COMMAND Table 20 SMS Diagnostic Command Syntax Where VARIABLE is the name of the value to be read Where VARIABLE x is the name of another value to be read Where VALUE is the content to...

Page 87: ...www netcommwireless com Ne etComm Wireless 3GLight Industrial M2M R Router 87...

Page 88: ...r reports an err t on the router nd install of a Firmware Up mage as in the case of a c mediately after the comman the router will apply the fil outer will assume this is a u URL includes any space c...

Page 89: ...meid usage wanuptime deviceuptime band Table 22 rted commands This THENTICATION ed ed ed ed ed ed is specified variable NAME READ W E RW RW RW RW R R R R R R R List of SMS diagnosti s is not an exhaus...

Page 90: ...outer turn on the default gateway and trigger the connect on demand profile if in waiting state Not required execute wakeup Required PASSWORD execute wakeup Send SMS to perform firmware upgrade when f...

Page 91: ...uired ost Not require Required Not require Required Not require Required Table 23 SM ed ed ed ed ed ed MS diagnostics examp set ssh proto 1 PASSWORD set ssh p get ssh passauth PASSWORD get ssh p set s...

Page 92: ...levels are described in the table below To download the System log for offline viewing right click the Download button and choose Save as to save the file To clear the System log click the Clear butto...

Page 93: ...www netcommwireless com 2 Use a remo ote syslog server Ne etComm Wireless 3GLight Industrial M2M R Router 93...

Page 94: ...the log data to a file on the computer on which it is running allowing you to ensure that no log data is lost between reboots To configure the 3G Light Industrial M2M Router to output log data to a r...

Page 95: ...detail you w el requires the IPSec ad IPSec log button a log for the IPSec VP want to capture in the service to be restarte and you will be prom PN function This can Figure 90 IPSec log e log and then...

Page 96: ...ter will be lost whe dmin will be config n he router s configurat restore functions ca oring that file to multi Figure 91 nu and select Setting nter your password i lect a location to sav wnloaded if...

Page 97: ...menu bar selec click the Browse but the main system firm mware image is uploa em Configuration and ficates or user create ser guide may also b mm Wireless about o F image firmware and ged into the rou...

Page 98: ...Uploaded files section Click the Install link next to the recovery image to begin installing the recovery firmware image and then click OK on the confirmation window that appears Figure 94 Uploaded fi...

Page 99: ...ou uploaded Ds are flashing as this aches zero The route Figure 96 econds to reboot and d and then click OK t s is when the firmwar er attempts to redirec Installing main firm d restore the factory to...

Page 100: ...more information on application development contact NetComm Wireless about our Software Development Kit Figure 97 Software applications manager The Application name Version number of the application t...

Page 101: ...click on the System m nable or disable prot menu then the Admin tocols used for remot Figur nistration menu on the te access and config ure 98 Administration e left and then click o gure the passwords...

Page 102: ...ble Secure Shell on the ro number for remote SSH ac able remote ping response down list to select the root red web user interface pas desired web user interface Telnet SSH username This red Telnet SSH...

Page 103: ...protocol It is u wish to have a secu Sign When a web b d certificate authoritie onnections work efault ed is encrypted with d private keys on both only to those who ha to decrypt informatio certifica...

Page 104: ...Bolivia GY Guyana NC New Caledonia TR Turkey BR Brazil HK Hong Kong NE Niger TT Trinidad and Tobago BS Bahamas HM Heard and McDonald Islands NF Norfolk Island TV Tuvalu BT Bhutan HN Honduras NG Niger...

Page 105: ...www netcommwireless com Ne etComm Wireless 3GLight Industrial M2M R Router 105...

Page 106: ...utton The certificate takes several minutes to generate When the certificate has been generated you are informed that it has been successfully generated and installed The web server on the router rest...

Page 107: ...our settings nt rk protocol used to g and other insecure re authentication Two c y pairs to encrypt the pair to perform the au Figure 1 rotocol that you want y clicking the Enable m both off gain secu...

Page 108: ...public keys on the router and their date and timestamp These public keys are provided in different formats including DSA RSA and ECDSA Each format has advantages and disadvantages in terms of signatu...

Page 109: ...utton is clicked W rning off again d for aesthetic or pow Figure the front panel of the o turn off after timeou 1 and 65535 When the wait period wer saving reasons T re 102 LED Operation e router To s...

Page 110: ...lick the icon at uter orms a soft reboot of m the top menu bar e menu on the left sid hat you are about to p s for the router to reb the top right corner o the router This can b de of the screen Figur...

Page 111: ...ble 27 Telnet Ac ble 28 RJ 45 con pend Revision History mensions ators ngth LED descrip r classes ower block pin ou ower consumptio ent account login ge item details nection item deta on demand Con MA...

Page 112: ...l M2M Router www netcommwireless com Appendix B Device Mounting Dimensions The image below is at 100 scale and may be used as a template for mounting the device All dimensions shown are in millimetres...

Page 113: ...www netcommwireless com Ne etComm Wireless 3GLight Industrial M2M R Router 113...

Page 114: ...Industrial M2M Router www netcommwireless com Appendix C Mounting Bracket The image below is at 100 scale and may be used as a template for mounting the bracket All dimensions shown are in millimetre...

Page 115: ...7 manage all settings of y to the root manage 3G LIGHT INDUST Username Password T Defa LAN MANAGEMENT 192 168 255 255 192 168 LAN Management Def OUNT R in Userna in Passw 7 Web Interface Defau f the r...

Page 116: ...vigate to the IP address of the router default address is http 192 168 1 1 Login to the router using root as the User Name and admin as the password 2 Click the System item from the top menu bar then...

Page 117: ...ems each m becomes damage e the other inactive sy rface panel of the rou recovery mode router s recovery mod Figu nformation is availab us firmware in the eve er h with its own file syst d or corrupte...

Page 118: ...be named se he top menu bar Fro and locate your serve E H g a s ewhere and signed b rver key and server c om the side menu bar Fi er certificate file and Figure HTT elf by a Certificate Autho crt resp...

Page 119: ...ey file server crt file then clic files router The file appea Figure 110 ck OK on the prompt Figure 1 ars in the list of files s 0 Server certificate fi t that is displayed Th 111 Installing the ser s...

Page 120: ...ut power using the pin layout shown below Pin 8 1 Figure 112 The RJ 45 connector PIN COLOUR SIGNAL 802 3AF MODE A SIGNAL 802 3AF MODE B 1 White Orange stripe Rx Rx DC 2 Orange Solid Rx Rx DC 3 White G...

Page 121: ...xpos for an uncontrolled e ons could result in yo stalled to provide a se nd safety guide of the radiated output pow quirements of the Eur opean health safety ir product in the Euro of the EU NetComm...

Page 122: ...esigned to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used i...

Page 123: ...et t brouillage radio lec Industry Canada to o cluded in this list hav 7dBi ment MPE with IC RSS 1 led and oper tandard s Operatio ce that may cause un pplicables aux appare ctrique subi m me si oper...

Page 124: ...authorised personnel must do so Do not use or install this product in extremely hot or cold areas Ensure that the device is installed in an area where the temperature is within the supported operatin...

Page 125: ...emble the device or must service or repa ssories have been su s es using radio signals al use maged its accessories air the device or its ac ubmerged in water p s which cannot guara produc ccessories...

Page 126: ...fere with the operation of your medical device Hospitals Switch off your wireless device when requested to do so in hospitals clinics or health care facilities These requests are designed to prevent p...

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