Troubleshooting
7 Recongure the Wi-Fi
7.1 Recongure the Wi-Fi of the Relay
If you have moved your Thermostat or you have changed the Wi-Fi password, you can
recongure your Thermostat's Wi-Fi in Options ->Your Thermostat ->Congure Wi-Fi.
8 Thermostat not available
8.1 The Thermostat cannot be joined
When your app displays The Relay cannot join the Thermostat , the Thermostat and
the Relay cannot communicate by radio between each other. The reason can be one of the
following:
8.2 Reason 1 : the Thermostat ran out of batteries
If your Thermostat displays the following icon, it ran out of batteries and they should be
changed.
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