background image

Controller

Seven-segment display

E2800 controller

Shows 99, which is the default ID for an E-Series
controller shelf.

E5700SG controller

Shows 

HO

, followed by a repeating sequence of

two numbers.

HO -- IP address for Admin

Network -- IP address for Grid

Network HO

In the sequence, the first set of numbers is the
DHCP-assigned IP address for the controller’s
management port 1. This address is used to
connect the controller to the Admin Network for
StorageGRID. The second set of numbers is the
DHCP-assigned IP address used to connect the
appliance to the Grid Network for StorageGRID.

Note:

 If an IP address could not be assigned using

DHCP, 0.0.0.0 is displayed.

3. If the seven-segment displays show other values, see 

Troubleshoot hardware installation (SG5700)

 and

confirm you completed the installation steps correctly. If you are unable to resolve the problem, contact
technical support.

Related information

Status indicators on the E5700SG controller

8

Summary of Contents for StorageGRID Webscale SG5700 Series

Page 1: ...rdware SG5700 StorageGRID NetApp March 03 2022 This PDF was generated from https docs netapp com us en storagegrid 116 sg5700 registering hardware html on March 03 2022 Always check docs netapp com for the latest ...

Page 2: ...of Contents Install hardware SG5700 1 Register hardware 1 Install appliance in cabinet or rack SG5700 1 Cable appliance SG5700 3 Connect power cords and apply power SG5700 6 View SG5700 boot up status codes 7 ...

Page 3: ...Select Products My Products c Confirm that the new serial number is listed d If it is not follow the instructions for new NetApp customers New NetApp customer a Click Register Now and create an account b Select Products Register Products c Enter the product serial number and requested details After your registration is approved you can download any required software The approval process might take...

Page 4: ...pare for moving the appliance a Remove the outer packing box Then fold down the flaps on the inner box b If you are lifting the SG5760 by hand attach the four handles to the sides of the chassis You remove these handles as you slide the appliance onto the rails 3 See the Installation and Setup Instructions and slide the appliance in the cabinet or rack 4 See the Installation and Setup Instructions...

Page 5: ...t SFP transceivers which support either 10 GbE or 16 Gbps FC The transceivers can be used with the two interconnect ports on both controllers and with the four 10 25 GbE network ports on the E5700SG controller assuming you want the network ports to use a 10 GbE link speed You have obtained the following items which are not included with the appliance One to four optical cables for the 10 25 GbE po...

Page 6: ...r 1 GbE RJ 45 Connects to the network where you access SANtricity System Manager You can use the Admin Network for StorageGRID or an independent management network 2 Management port 2 on the E2800 controller 1 GbE RJ 45 Reserved for technical support 3 Management port 1 on the E5700SG controller 1 GbE RJ 45 Connects the E5700SG controller to the Admin Network for StorageGRID 4 ...

Page 7: ...nd the Client Network for StorageGRID See 10 25 GbE port connections for the E5700SG controller Steps 1 Connect the E2800 controller to the E5700SG controller using two optical cables and four of the eight SFP transceivers Connect this port To this port Interconnect port 1 on the E2800 controller Interconnect port 1 on the E5700SG controller Interconnect port 2 on the E2800 controller Interconnect...

Page 8: ... optional Port 4 Grid Network If you plan to use the Aggregate port bond mode connect one or more of the network ports to one or more switches You should connect at least two of the four ports to avoid having a single point of failure If you use more than one switch for a single LACP bond the switches must support MLAG or equivalent Related information Access StorageGRID Appliance Installer Port b...

Page 9: ...following resources Controller Reference E2800 controller E5700 and E2800 System Monitoring Guide Note The codes listed for the E Series E5700 controller do not apply to the E5700SG controller in the appliance E5700SG controller Status indicators on the E5700SG controller Steps 1 During boot up monitor progress by viewing the codes shown on the seven segment displays The seven segment display on t...

Page 10: ...his address is used to connect the controller to the Admin Network for StorageGRID The second set of numbers is the DHCP assigned IP address used to connect the appliance to the Grid Network for StorageGRID Note If an IP address could not be assigned using DHCP 0 0 0 0 is displayed 3 If the seven segment displays show other values see Troubleshoot hardware installation SG5700 and confirm you compl...

Page 11: ... the status indicators on the E5700SG controller Display Description 1 Attention LED Amber The controller is faulty and requires operator attention or the installation script was not found Off The controller is operating normally 2 Seven segment display Shows a diagnostic code Seven segment display sequences enable you to understand errors and the operational state of the appliance 3 Expansion Por...

Page 12: ... of codes that is not specific to the controller The general sequence ends with the codes AA and FF 2 Boot up codes that are specific to the E5700SG controller appear E5700SG controller boot up codes During a normal boot up of the appliance the seven segment display on the E5700SG controller shows the following codes in the order listed Code Indicates HI The master boot script has started PP The s...

Page 13: ...n on the E5700SG controller as the appliance boots up Additional two digit hexadecimal codes are displayed if specific low level hardware errors occur If any of these codes persists for more than a second or two or if you are unable to resolve the error by following one of the prescribed troubleshooting procedures contact technical support Code Indicates 22 No master boot record found on any boot ...

Page 14: ...aining failed E8 No memory installed EU The installation script was not found EP Installation or communication with the E2800 controller has failed Related information Troubleshoot hardware installation SG5700 NetApp Support 12 ...

Page 15: ...Y WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE NetApp reserves the right to change any products described herein at any time and without notice NetApp assumes no responsibility or liability arising from the use of products described herein except as expressly agree...

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