S Y M P T O M P O S S I B L E C A U S E
R E M E D Y
warning is given or
SecurityGuard Battery is Low
Plug in Battery Charger and leave
keeps recurring
plugged in for a minimum 24 Hours
Radio Key light does not
Battery is Low or Flat
Change Battery and test
illuminate when button pressed
and/or
warning is given
Radio Key is Faulty
Contact Number provided at the time of installation
Radio Key not working or
Battery is Low or Flat
Change battery and test
Radio Range is Low
and/or
warning is given
Radio Key is Faulty
Contact Number provided at the time of installation
Cannot enter Home mode
Incorrect Radio Key operation
Press ON twice within 3 seconds
No Home Detectors programmed
Home mode cannot be entered if there
are no Home Detectors programmed
Red Alarm Light does not
Constant movement in room
There must be no movement for at least
always illuminate on PIR
3 minutes in room, leave room for full
3 minutes before re-entering to test
PIR is Faulty
Contact Number provided at the time of installation
warning is given
PIR or Reed Switch battery
Check the display to identify the
is low and needs replacing
detector which caused the warning
and replace the battery
Red Alarm Light does not
Battery is Low or Flat
Replace battery and test
illuminate on Reed Switch
and/or
warning is given
Reed Switch is faulty
Contact Number provided at the time of installation
Fast Beeps sound at Disarm
SecurityGuard has an Alarm
Check the display, and refer to this
instead of normal 3 beeps
warning to give you
manual for the cause of the Alarm
Double Beeps sound at
Disarm
SecurityGuard has a Low Battery
Check the display, and refer to this
anytime
warning to give you
manual for the cause of the Low Battery
PIR False Alarming
Insects crawling on detector
Clear spider webs or spray around the
detector with an insect surface spray
Do Not Spray Directly on PIR !
Air draughts caused by open windows
Do not leave windows open near PIRs
when Alarm is Armed
Sensitivity settings to high
Contact Number provided at the time of installation
PIR Faulty
Contact Number provided at the time of installation
Pets in detection area
Avoid having pets in areas protected by PIR’s.
22
TROUBLESHOOTING