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Troubleshooting
If you are having a problem with your unit, check this list for a possible solution before calling for
service.
If you cannot solve the problem from the hints given here, or the unit has been physically dam-
aged, call a qualified person, such as your dealer, for service.
No power
- Ensure that the AC/DC adaptor plug of
the unit is connected properly.
- Ensure that there is power at the AC
outlet.
- To save power, the unit switches to
standby automatically 15 minutes after a
play reaches the end and no control is
operated.
Remote control does not work
- Before pressing any function button, first
select the correct source with the remote
control instead of the main unit.
- Reduce the distance between the remote
control and the unit.
- Insert the battery with its polarities (+/–
signs) aligned as indicated.
- Replace the batteries.
- Aim the remote control directly at the
sensor on the front of the unit.
No disc detected
- Insert a disc.
- Check if the disc is inserted with the print
side facing inward.
- Wait until the moisture condensation at
the lens has cleared.
- Replace or clean the disc.
- Use a finalized CD or correct format
disc.
No sound or poor sound
- Adjust the volume.
- Check that the speakers are connected
correctly.
- Check if the stripped speaker wires are
clamped.
Disc does not play
- Insert a readable disc and ensure that
the label side faces up.
- Check for any scratches or smudges on
the disc.
- Moisture has condensed inside the
system. Remove the disc and leave the
system turned on for about an hour.
Disconnect and reconnect the AC/DC
adaptor plug, and then turn on the system
again.
- As a power-saving feature, the system
turns off automatically 15 minutes after
disc play reaches the end and no control
is operated.
Poor radio reception
- Fully extend and adjust the FM aerial.
Cannot display some files in USB device
- The number of folders or files in the USB
device has exceeded a certain limit. This
phenomenon is not a malfunction.
- The formats of these files are not
supported.
USB device not supported
- The USB device is incompatible with the
unit. Try another one.