13
[ Possible problems and their causes ]
If any problems with the device emerge although the equipment maintenance
and operation terms have been observed, read this section to solve them.
-
It is impossible to shoot photos and record videos.
Check if there is enough free space on Micro SD card, and if it is not blocked.
-
Spontaneous stop occurs during the recording.
Since HD quality video files occupy much space, use only high quality Micro SD
cards no lower than 6 class (class 10 is recommended).
-
When you try to view / back play a photo-video file, “wrong file” inscription
appears on the display.
This is caused by incomplete file recording due to the file system failure on the
Micro DS card. Format your SD card.
-
Blurred image.
Check for dirt or fingerprints on the lens. If you find any, wipe the lens with a
piece of soft cloth before usage. (To avoid damage to the lens surface special
substances for the maintenance of optical equipment are recommended).
-
Image is darkened when you shoot the sky or water.
If a sharp contrast is present on the shooting scene, it will affect the exposure.
Change the exposure value settings in menu.
-
Unnatural colour on the recording and photo occurs when you shoot on a
cloudy day or indoors.
Check White balance settings in menu, set White balance in Auto mode or select
the value which suits the shooting conditions.
-
Horizontal stripes are visible on the image.
They are caused by wrong settings of the electric network frequency. Set the
frequency value corresponding to the parameters of your local electric network.
