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RETURNS  POLICY  &  WARRANTY

If for any reason, you are not happy with your purchase, you can return your order 

within 30 days 

from the date of delivery

 for a full refund. Please note that the item price and applicable taxes will be 

refunded. Shipping will not be refunded unless an error occurred on our part or the merchandise is 
deemed defective. 

Returns will not be accepted if any of the following conditions apply:

 

1.

The product is missing parts or has been damaged due to improper use.

2.

The product has been damaged or modified from its original form in a manner not consistent

 

with typical use.

3.

The product is not returned with all hardware and accessories.

4.

No refunds will be given after thirty (30) days from date of delivery.

5.

No returns will be accepted without a return authorization (RMA#) number and proof of

 

purchase.

6.

All returns must be in their original unaltered packaging.

Return Procedure 

Please contact [email protected] and request a return authorization. You will be emailed 
detailed instructions to follow, including an RMA number and a return address. We recommend 
shipping with a tracking and receipt confirmation service. You may be responsible for shipping charges 
and you assume the risk of loss or damage to the returned item(s) while in transit back to Nemechek 
Technologies. 

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Last Updated:  August 2019

 

Nemechek Technologies, LLC (“Nemechek Technologies”) warrants to the original purchaser that the 

Vitality 

Smartcable

 Stimulator device (the “Product”) will be free from defects in materials and 

workmanship under normal use for one (1) year from the date of 

original purchase (the “Warranty 

Period”). Nemechek Technologies issues this Limited Warranty solely to a consumer (“Consumer” or 
“you”) who purchases a new Product directly from Nemechek Technologies or from an authorized 

reseller. 

Covered Products:

 This Limited Warranty applies only to Products manufactured by Nemechek 

Technologies and does not apply to: (a) any Nemechek Technologies products or services other than the 
Product; (b) non-Nemechek Technologies hardware products; (c) software, even if packaged or sold 
with the Product or embedded in the Product;  or (d) any Product that has been altered or modified by 
anyone who is not a representative of Nemechek Technologies. 

Exclusions and Limitations:

 This Limited Warranty is not applicable to damage or defects caused by: (a) 

normal wear and tear; (b) misuse, accident, abuse; (c) failure to follow the Product instructions; 
operating the Product outside the permitted or intended uses described by Nemechek Technologies ; or 
(e)

 

service performed by anyone who is not an authorized representative of Nemechek Technologies .

Summary of Contents for Vitality SMARTCABLE

Page 1: ...USER GUIDE Neuromodulation Product Description Getting Started Safety Troubleshooting Return Policy Warranty ...

Page 2: ...e health Electrical neuromodulation is the newest method to stimulate the mind and improve health Electric neuromodulation has been safely used in many forms for several decades as an alternate method to stimulate the mind The concha of the ear is used as a neuromodulation point in acupuncture and acupressure and has been discovered to be an excellent access point for electric neuromodulation The ...

Page 3: ...odulation The Vitality Smartcable works by sending proprietary low voltage micro pulses of electrical current to an ear clip with two opposing rubber electrodes The ear clip is designed to be clipped to the tragus or the concha of the outer ear It s necessary to use high quality alcohol wipes to clean the ear and the ear clip before each session to ensure effective contact The Vitality Smartcable ...

Page 4: ...gus or concha of the ear Attach the collar clip to take the weight of the cable off your ear 7 Tap the Start button to switch app on 8 Increase voltage until you feel a current Most users will feel some electric tingling at the ear around 30 50V Occasionally a user may need to increase the voltage to higher levels to be felt The difference in sensing the electricity is due to fluctuations in moist...

Page 5: ...ot been evaluated Store your Vitality Smartcable a safe location out of reach of children Do not place the unit close to excessive heat Contact your healthcare provider if you have any questions regarding your health or symptoms you may be experiencing Consult your healthcare provider before using on children under the age of 18 Do not use on children under the age of 5 CONTRAINDICATIONS Safety an...

Page 6: ...t only 2 6 of participants discontinued use due to side effects where the most common side effect reported was skin irritation at the stimulation site which typically ceased shortly after use The following side effects were reported in this review Tingling pain redness itching at the site of electrode placement during long term application 16 7 Lightheadedness dizziness 1 4 Fatigue 0 5 Shortness o...

Page 7: ...icity Some inexpensive brands of alcohol swabs have little alcohol on them and do not remove the oil effectively 3 Replace the ear clip every 3 months Carbon rubber electrodes may lose their conductivity over time Discard the ear clip if its contact surface becomes cracked worn or if the electrode face loses its sheen After plugging in the Smartcable the installing arrow does not stop rotating and...

Page 8: ...to the returned item s while in transit back to Nemechek Technologies Vitality Smartcable ONE YEAR LIMITED WARRANTY Last Updated August 2019 Nemechek Technologies LLC Nemechek Technologies warrants to the original purchaser that the Vitality Smartcable Stimulator device the Product will be free from defects in materials and workmanship under normal use for one 1 year from the date of original purc...

Page 9: ...n the Warranty Period at Nemechek Technologies s option a repair the Product at no charge using new or refurbished replacement parts b replace the Product with a new or refurbished Product or c refund the customer the purchase price paid for the Product if Nemechek Technologies determines that it is not reasonable to repair or replace the defective Product Except where prohibited by applicable law...

Page 10: ...solution provider mutually agreed upon by the parties The alternative dispute resolution provider and the parties must comply with the following rules a the arbitration shall be conducted by telephone online and or be solely based on written submissions the specific manner of which shall be chosen by the party initiating the arbitration b the arbitration shall not involve any personal appearance b...

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