nekos KATO SYNCRO Instruction Manual Download Page 8

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11. EMERGENCY MANOEUVRES, MAINTENANCE AND CLEANING

Should the window have to be opened manually in the
event of no electricity, mechanical failure, or for normal
maintenance or cleaning of the external surface of the
window frame, the following instructions should be follo-
wed:

1.

Release the rapid release hook locking the chain termi-
nal to the bracket.

2.

Hold the window with one hand and pull the pin out of
the opening with the other hand 

(Fig. 17).

3.

Manually open the window.

12. TROUBLESHOOTING

Please consult the following table for any eventual problems with function during
installation or normal use:

Fig. 17

Problem

Gear motor doesn’t work

LED is lit but gear motor doesn’t
work.

Although selection has been car-
ried out correctly the gearmotor
will not take a limit switch.

Possible cause

• No electricity supply for feeder.
• Connecting cable not connec-

ted or wire not connected.

• Feeder doesn’t deliver foreseen

tension (24V).

• Switching feeder is damaged

and will not deliver low voltage.

• Gear motor is damaged due to

a shock. Motor connection has
unsoldered or has been discon-
nected.

• Programming hasn’t been car-

ried out correctly.

• Irregular function or break in

the electrical contact for the
dip-switch.

Solution

• Check state of safety switch.
• Check all electrical connections

of gear motor.

• Possible transformer winding

break down.

• Replace feeder 

• Send gear motor to a Service

Centre.

• Repeat programming for dip-

switch.

• Send gear motor to a Service

Centre.

13. WARRANTY

The Manufacturer guarantees good machine function and undertakes to replace any
defective parts due to bad quality materials or construction defects.
This warranty covers products or their single parts for a period of 2 years from the
date of purchase. The warranty is valid if the buyer can present proof of purchase and
has satisfied any conditions of payment accorded.
The guarantee of good function of the device accorded by the manufacturer is
understood to cover the replacement and repair free of charge, in the shortest possible
period of time, of any eventual parts that should be damaged when under warranty.
The Buyer has no right to any compensation for possible damages, direct or indirect,
or other expenses. Any attempt at repair by unauthorised persons renders this warranty
null and void.
All fragile parts and those parts exposed to natural wear, as well as parts submitted to
agents or corrosive processes,  temporary overload etc. are excluded from this

warranty. The Manufacturer will not accept responsibility for possible damages caused
by erroneous assembly, movement or insertion, use of excessive stress or improper use. 
Any repairs carried out under warranty are always intended “Ex-factory producer”.
Relative transport expenses 

(outgoing / return) will be the responsibility of the Buyer.

13.1. ENVIRONMENTAL PROTECTION

All materials used in the manufacture of this appliance are recyclable. We recommend
that the device itself, and any accessories, packaging, etc. be sent to a centre for
ecological recycling.

14. FORMULAS TO CALCULATE FRAMES OPENING AND CLOSING FORCE

= Force required to open and close

= Window weight (only movable part)

= Window opening truck run (actuator truck run)

= Window height

For horizontal domes and

dormer windows

F = 0,54 x P

For outward opening (A) or

transom (B) windows

F = (0,54 x P) x (C : H)

Summary of Contents for KATO SYNCRO

Page 1: ...and that all the following standards have been applied EN 55014 1 EN 61000 2 3 EN 61000 3 3 EN 55014 2 Last two figures of the year of the CE marking 04 KATO chain operated actuator 230V o 24V Mason V...

Page 2: ...tured in safe materials in compliance with the requirements of legislation in force When correctly mounted installed and used in accordance with the present instructions our products constitute no dan...

Page 3: ...ening of 3 mm should be installed at the start of the command line Never clean the device with solvents or jets of water Never immerse appliance in water Warning in the event of damage or malfunction...

Page 4: ...e hung is over 405 mm in length Anything shorter than this will not allow for assembly of the actuator Ensure that all load limits for the actuator are always respected in accordance with the specific...

Page 5: ...ins on the brackets J Rotate the actuator 90 bring the chain terminal up to the bracket and insert the pin into the opening on the bracket Insert the rapid release hook into the bracket K Check that t...

Page 6: ...on indications For harness please follow the following diagrams After connecting the electricity supply to the control button bipolar with arrows if possible check that the up key function opens the w...

Page 7: ...VE OFF OFF SINGLE ON ON Programming repetition In the event of actuators don t run synchronized we suggest to neutralize and repeat the programming acting in this way Take the two actuators programmin...

Page 8: ...ace any defective parts due to bad quality materials or construction defects This warranty covers products or their single parts for a period of 2 years from the date of purchase The warranty is valid...

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