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en 

Troubleshooting

50

Fault

Cause and troubleshooting

The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.

Note: 

Where possible, mix large and small items in

the drum. Different sized items of laundry distribute
themselves better during the spin cycle.

Start the  

Spin

  programme.

Detergent residue on
the damp washing.

Detergents may contain water-insoluble substances
that deposit on the laundry.

Start the  

Rinse

  programme.

Detergent residue on
the dry laundry.

Detergents may contain water-insoluble substances
that deposit on the laundry.

Brush out the laundry after washing and drying.

Water is leaking out at
the water inlet hose.

Water inlet hose is not correctly/securely connected.

1.

Connect the water supply hose correctly. 
→ 

"Connecting the water inlet hose", Page 20

2.

Tighten the screw connection.

Water is leaking out at
the water outlet hose.

The water outlet hose is damaged.

Replace the damaged water outlet hose.

Water outlet hose is not connected correctly.

Connect the water outlet hose correctly. 
→ 

"Water outlet connection types", Page 20

Odours have formed
in the appliance.

Humidity and detergent residue may promote the
formation of bacteria.

→ 

"Cleaning the drum", Page 37

If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.

Summary of Contents for W544BX2GB

Page 1: ...Washing machine en User manual and installation instructions W544BX2GB...

Page 2: ...1 4 9 Connecting the appliance to the electricity supply 21 5 Familiarising yourself with your appliance 22 5 1 Appliance 22 5 2 Detergent drawer 23 5 3 Control panel 23 6 Before using for the first t...

Page 3: ...nd servicing 37 16 1 Cleaning the drum 37 16 2 Cleaning the detergent drawer 37 16 3 Cleaning the drain pump 38 17 Troubleshooting 42 17 1 Emergency release 51 18 Transportation storage and disposal 5...

Page 4: ...ts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance ma...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed...

Page 6: ...ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let chi...

Page 7: ...use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to he...

Page 8: ...on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in jur...

Page 9: ...st be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use stea...

Page 10: ...xten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inn...

Page 11: ...cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less en...

Page 12: ...sult in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessori...

Page 13: ...minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nect...

Page 14: ...r the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Tools for assembly You require...

Page 15: ...appliance is on the runners 2 Measure the built in niche 3 Lay the power cord as well as the water inlet and water drain hose 4 Slide the appliance in and at the same time pull through the power cord...

Page 16: ...with metal elements in the area of the control panel 1 Hold the cabinet door at the re quired height on the appliance and mark the upper edge of the appli ance on the inside of the door Mark on the t...

Page 17: ...ight hand stop 3 At the previously marked points use a Forstner 35 mm drill to drill the holes for the hinges At the previously marked points use a 2 mm twist drill to drill holes for the screws 4 Ins...

Page 18: ...8 6 Insert the hinges into the appliance 7 Slide in the covering rail and screw it in 8 Put the magnetic catches on the appliance Aligning the cabinet door Vertically aligning the cabinet door Horizon...

Page 19: ...rs for the base panel 2 Measure dimension Z and dimen sion Y 3 Screw the spacers in as per the di mensions 4 Note When inserting the base panel ensure that if the base panel is protruding or the cabin...

Page 20: ...check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet...

Page 21: ...irmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 9 Connecting the appliance to the electricity...

Page 22: ...7 8 9 10 11 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer Page 23 4 Control pa...

Page 23: ...or main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use t...

Page 24: ...ur approx 1 litre of tap water into compartment II 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac...

Page 25: ...10h 1 Ready in time Buttons Page 27 8 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 27 0 No final spin only dra...

Page 26: ...ck Page 35 varioSpeed Short wash activated Buttons Page 27 Reminder to clean the drum Flashes Drum is dirty Run the Drum Clean programme for cleaning and caring for the drum and the outer tub Cleaning...

Page 27: ...started the programme duration is displayed Temp C 70 C Adjust the temperature in C Spin Speed 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of...

Page 28: ...mance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in...

Page 29: ...duced final spin speed set by default Programme setting Max 60 C Max 1400 rpm 4 0 Delicates Silk Wash delicate washable items made from silk vis cose and synthetic fabrics Use a detergent that is suit...

Page 30: ...tures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contains bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use l...

Page 31: ...na tional com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To...

Page 32: ...n find further information in the digital instruction manual by scanning the QR code in the table of contents or on www neff interna tional com 13 1 Switching on the appli ance Requirement The applian...

Page 33: ...liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in...

Page 34: ...indicates the desired Ready in time 3 Press Start Reload The changed Ready in time is ac tivated 13 10 Soaking laundry Note No additional detergent is re quired The washing solution is then used for...

Page 35: ...ubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure your appliance against being oper...

Page 36: ...et the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning r...

Page 37: ...an find further information in the digital instruction manual by scanning the QR code in the table of contents or on www neff interna tional com 16 1 Cleaning the drum CAUTION Risk of injury Permanent...

Page 38: ...lick it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noise...

Page 39: ...of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the seali...

Page 40: ...osen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Ensure that the impeller in the drain pump can rotate 4 Screw the pump cap as far as...

Page 41: ...ble Install the base panel Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the Drain pro gramme after you have emptied the drain pump 1 Turn...

Page 42: ...any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure tha...

Page 43: ...30 10 and or The water pressure is low No remedial action possible The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose i...

Page 44: ...lashes Door is not closed 1 Close the door 2 Press Start Reload to start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start R...

Page 45: ...r 4 Press Start Reload to start the programme The door cannot be opened is activated Continue the programme by selecting Spin or Drain and pressing Start Reload Resuming the programme when the program...

Page 46: ...d extensions from the water hose Connecting the appliance Page 20 The pump cap is not fully screwed in Ensure that the pump cap is screwed in all the way into the appliance The handle on the pump cap...

Page 47: ...t is operating Drum jerks after the programme starts This is caused by an internal motor test Not a fault no action required Residual water is present in the com partment Insert in compartment is bloc...

Page 48: ...water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trappe...

Page 49: ...hen dosing liquid detergent and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result is not satisfactory The laun dry is too wet too damp A low spin s...

Page 50: ...ry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connecting...

Page 51: ...appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www neff interna tional com 1 Turn off the tap 2 Empty the wate...

Page 52: ...oughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function r...

Page 53: ...ust be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed a...

Page 54: ...2 0 2 25 0 170 33 0 25 1400 54 00 Cottons 20 C 8 0 3 20 0 320 88 0 23 1400 52 00 Cottons 40 C 8 0 3 20 1 030 88 0 45 1400 52 00 Cottons 60 C 8 0 3 20 1 350 88 0 53 1400 52 00 Cottons 40 C Pre wash 8...

Page 55: ...the power cord 210 cm 1 Depending on the appliance spe cifications This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be...

Page 56: ...Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom 90...

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