en
Disposal
18
Fault
Cause and troubleshooting
The hob is not connected correctly.
▶
Disconnect the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.
Demo mode is activated.
▶
Disconnect the hob from the mains. Wait for 30 seconds and connect the hob. Touch
any sensor in the next three minutes. Demo mode is deactivated.
21.3 Normal noises from your appliance
An induction hob may sometimes cause noises or vi-
brations, such as buzzing, crackling, hissing noises, fan
noises or rhythmic noises.
22 Disposal
Find out here how to dispose of old appliances cor-
rectly.
22.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
23 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
23.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate can be found:
¡
on the appliance certificate.
¡
on the lower section of the hob.
The product number (E no.) can also be found on the
glass ceramic. You can also display the customer ser-
vice index (KI) and the production number (FD) in the
basic settings. →
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
24 Test dishes
These recommended settings are intended for test in-
stitutes to facilitate the testing of our appliances. The
tests were carried out using our cookware sets for in-
duction hobs. If required, these accessory sets can be
