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Customer Service

 en

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15  Customer Service

If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.

Note: 

Under the terms of the manufacturer's warranty

the use of Customer Service is free of charge.

Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.

The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.

15.1 Product number (E-Nr.) and production
number (FD)

You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate can be found:

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on the appliance certificate.

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on the lower section of the hob.

The product number (E no.) can also be found on the
glass ceramic. You can also display the customer ser-
vice index (KI) and the production number (FD) in the
basic settings. → 

Page 9

Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.

16  Test dishes

These recommended settings are intended for test in-
stitutes to facilitate the testing of our appliances. The
tests were carried out using our cookware sets for in-
duction hobs. If required, these accessory sets can be
purchased at a later point from specialist retailers, or
through our technical after-sales service or our online
shop.

16.1 Melting the chocolate coating

Ingredients: 150 g dark chocolate (55% cocoa).

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16 cm saucepan without lid
– Boiling: Power level 1.

16.2 Heating and keeping lentil stew warm

Recipe in accordance with DIN 44550
Initial temperature 20 °C
Heating up without stirring

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16 cm saucepan with lid, amount: 450 g
– Heating up: Duration 1 min. 30 sec., power level

9

– Simmering: Power level 1.

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22 cm saucepan with lid, amount: 800 g
– Heating up: Duration 2 min. 30 sec., power level

9

– Simmering: Power level 1.

16.3 Heating and keeping lentil stew warm

E.g.: Lentil diameter 5–7 mm. Initial temperature 20 °C
Stir after heating for 1 minute

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16 cm saucepan with lid, amount: 500 g
– Heating up: Duration approx. 1 min. 30 sec.,

power level 9

– Simmering: Power level 1.

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22 cm saucepan with lid, amount: 1 kg
– Heating up: Duration approx. 2 min. 30 sec.,

power level 9

– Simmering: Power level 1.

16.4 Béchamel sauce

Milk temperature: 7 °C

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16 cm saucepan without lid, ingredients: 40 g but-
ter, 40 g flour, 0.5 l milk with 3.5% fat content and a
pinch of salt

Preparing Béchamel sauce

1.

Melt the butter, stir in the flour and salt, and heat up
the mixture.

Heating up: Duration 6 min., power level 2

2.

Add the milk to the roux and bring to the boil, stir-
ring continuously.

Heating up: Duration 6 min. 30 sec., power level
7

3.

Once the Béchamel sauce comes to the boil, leave
it on the cooking zone for a further two minutes.

Simmering: Power level 2

16.5 Cooking rice pudding with the lid on

Milk temperature: 7 °C

1.

 Heat the milk without a lid until it starts to rise up.

Stir after heating for 10 minutes.

2.

 Set the recommended power level and add rice,

sugar and salt to the milk.
The cooking time, including heating up, is approx. 45
minutes.

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16 cm saucepan, ingredients: 190 g short-grain
rice, 90 g sugar, 750 ml milk with 3.5% fat content
and 1 g salt
– Heating up: Duration approx. 5 min. 30 sec.,

power level 8.

– Simmering: Power level 3

Summary of Contents for T3 B20 Series

Page 1: ...Induction hob en User manual T3 B20...

Page 2: ...rfectly at its installation location Only use this appliance To prepare meals and drinks Under supervision Never leave the appli ance unattended when cooking for short periods In private households an...

Page 3: ...ildren under 8 years of age must be kept away from the appliance Hob protective grilles may cause accidents Never use hob protective grilles The appliance becomes hot during operation Allow the applia...

Page 4: ...tive cookware cookware with melted enamel or cookware with copper or alu minium base Use suitable cookware that is in a good con dition Stains discolouration Unsuitable cleaning methods Only use clean...

Page 5: ...h you will waste energy 4 Suitable cookware Cookware that is suitable for induction cooking must have a ferromagnetic base i e it must be attracted by a magnet The base must also match the size of the...

Page 6: ...en Suitable cookware 6 Notes Do not use adapter plates between the hob and the cookware Do not heat up empty cookware and do not use cookware with a thin base as this may become very hot...

Page 7: ...ics may overheat 5 3 Distribution of the cooking zones The specified power has been measured with the standard pots which are described in IEC EN 60335 2 6 The power may vary depending on the size of...

Page 8: ...hows which power level is suitable for which food The cooking time may vary de pending on the type weight thickness and quality of the food To preheat set power level 8 9 Melting Butter honey gelatine...

Page 9: ...oking time touch or or set it to 8 PowerBoost Allows larger volumes of water to be heated more quickly than with the power level You can then activate this function for a cooking zone provided no othe...

Page 10: ...the next 10 seconds press and hold for four seconds Product information Display Directory for the technical after sales service TK Production number Production number 1 Production number 2 a The firs...

Page 11: ...ic 12 3 Cleaning the hob surround If the hob frame is dirty or stained after use clean this Note Do not use a glass scraper 1 Clean the hob frame with hot soapy water and a soft cloth Wash new sponge...

Page 12: ...e electronics have cooled down sufficiently before switching the cooking zone back on The cooking zone has been operating continuously for an extended period Individual safety switch off is switched o...

Page 13: ...rom specialist retailers or through our technical after sales service or our online shop 16 1 Melting the chocolate coating Ingredients 150 g dark chocolate 55 cocoa 16 cm saucepan without lid Boiling...

Page 14: ...level 2 16 7 Cooking rice Recipe in accordance with DIN 44550 Water temperature 20 C 16 cm saucepan with lid ingredients 125 g long grain rice 300 g water and a pinch of salt Heating up Duration appr...

Page 15: ......

Page 16: ...Wery Stra e 34 81739 M nchen GERMANY 9001608835 9001608835 011104 en Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Mil...

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