en
Service
18
Fault
Cause and troubleshooting
, , , , ,
, light up in the
display.
Electronics fault.
1.
Disconnect the cooktop from the mains.
2.
Wait a few seconds before reconnecting it.
3.
If the indicator continues to light up, contact the after-sales service.
12 Service
DO NOT MODIFY THIS APPLIANCE. Only authorized
personnel from the Service Centre are qualified to work
on the appliance.
Any of the following are considered to be abnormal
operation and may require servicing:
¡
Yellow tipping of the cooktop burner flame.
¡
Sooting up of cooking utensils.
¡
Burners not lighting properly.
¡
Gas valves, which are difficult to turn.
In case the appliance fails to operate correctly, contact
the authorised service provider in your area.
13 Customer Service
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
13.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate can be found:
¡
on the appliance certificate.
¡
on the lower section of the hob.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
14 Disposal
14.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
