NEFF N24HA11 Series, User Manual And Installation Instructions

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en
Troubleshooting
14
17.2 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
1. Open the appliance.
Following a power cut, the touch fields light up in ascending order from left to right.
The display goes out after approx. 30 seconds and the appliance is ready for operation.
2. Start the required operating mode.
The appliance is
switched on. The op-
eration indicator does
not light up.
The operation indicator is defective.
▶
Call the after-sales service.
→ "Customer Service", Page 15
The operation indic-
ator flashes.
The appliance heats up.
▶
Wait until the appliance has finished heating up.
The cookware or
food is not heating
up.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The appliance is switched off.
▶
Switch the appliance on.
The warming drawer is not completely closed.
▶
Close the warming drawer.
The cookware covers the ventilation system slots and the appliance switches on the over-
heating protection.
1. Wait until the appliance has cooled down.
2.
Ensure that the ventilation slots on the rear panel of the appliance are not covered.
3. Use the main switch to switch the appliance off and back on again.
4.
Select the required operating mode and temperature.
▶
If the problem persists, contact customer service.
→ "Customer Service", Page 15
The cookware or
food does not get
warm enough.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The cookware or food has not been heated for long enough.
▶
Heat the cookware or the food for a longer period of time.
The warming drawer is not completely closed.
▶
Close the warming drawer.
The appliance
switches off. and
light up.
The appliance has overheated.
1. Wait until the appliance has cooled down.
2.
Ensure that the ventilation slots on the rear panel of the appliance are not covered.
3. Check whether an oven integrated above is in pyrolytic self-cleaning mode.
The appliance
switches off. A signal
tone sounds. and
flash quickly.
Electronics fault
1.
Disconnect the appliance from the mains.
2. Wait approx. 30 seconds.
3.
Switch the appliance back on.
▶
If the problem persists, contact customer service.
→
"Customer Service", Page 15
The appliance
switches off. A signal
tone sounds. and
flash quickly.
Electronics fault
1. Disconnect the appliance from the mains.
2.
Wait approx. 30 seconds.
3. Switch the appliance back on.
▶
If the problem persists, contact customer service.
→ "Customer Service", Page 15
The appliance
switches off. All dis-
plays are off.
The safety shut-off has switched the appliance off.
▶
Switch the appliance back on.