NEFF N24HA11 Series, User Manual And Installation Instructions

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Cleaning and servicing
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16 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
16.1 Cleaning products
You can obtain suitable cleaning products from after-
sales service or the online shop.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
▶
Do not use harsh or abrasive detergents.
▶
Do not use cleaning products with a high alcohol
content.
▶
Do not use hard scouring pads or cleaning
sponges.
▶
Only use glass cleaners, glass scrapers or stainless
steel care products if recommended in the cleaning
instructions for the relevant part.
▶
Wash sponge cloths thoroughly before use.
16.2 Cleaning the appliance
WARNING ‒ Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners to
clean the appliance.
WARNING ‒ Risk of burns!
The appliance becomes hot during operation.
▶
Allow the appliance to cool down before cleaning.
Requirement: The appliance is switched off.
1. Clean the appliance with a damp cloth and a neutral
cleaning agent, such as washing-up liquid and wa-
ter.
2. Dry with a soft cloth.
16.3 Cleaning the stainless steel surfaces
1. Always remove limescale, grease, starch or albumin
stains immediately.
Corrosion may form under such stains.
2. Clean with water and some washing-up liquid.
3. Dry with a soft cloth.
16.4 Cleaning the glass front
▶
Clean the glass front using a glass cleaning product
and a soft cloth.
‒
Do not use any abrasive sponges that may
scratch or any glass scrapers.
16.5 Cleaning the glass plate
1.
Clean the glass plate using a glass cleaning
product and a soft cloth.
‒
Do not use any abrasive sponges that may
scratch or any glass scrapers.
2.
Dry with a soft cloth.
16.6 Cleaning the control panel
1. Clean the control panel with a damp cloth and neut-
ral cleaning agent, such as washing-up liquid and
water.
‒
Do not use any abrasive sponges that may
scratch or any glass scrapers.
2. Dry with a soft cloth.
17 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
→
"Customer Service", Page 15
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord or the appliance power cable of
this appliance is damaged, it must be replaced with
a special power cord or special appliance power
cable, which is available from the manufacturer or
its Customer Service.
17.1 Fault indicator
In the event of a fault, the operation indicator flashes
quickly. A signal tone sounds. When you open the ap-
pliance, symbols light up on the control panel, depend-
ing on the cause.
Touch any touch field to switch off the signal tone. If
you then touch , the display goes out.