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Customer Service

 en

33

WARNING

Risk of fire!

If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.

Do not damage the tubes of the re-
frigerant circuit or the insulation.

1.

Unplug the appliance from the
mains.

2.

Cut through the power cord.

3.

Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.

This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.

18 Customer Service

Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.

Note: 

Under the terms of the manu-

facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-

tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.

18.1 Product number (E-Nr.)

and production number
(FD)

You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.

→ "Appliance", Fig. 

1

/

5

Page 13

Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.

19 Technical data

Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.

→ "Appliance", Fig. 

1

/

5

Page 13

This product contains a light source
from energy efficiency class F. The
light source is available as a spare
part and should only be replaced by
trained specialist staff.

Summary of Contents for KI8865DE0

Page 1: ...Fridge freezer en Information for Use KI886...

Page 2: ...ompart ment 15 6 7 Door rack 15 6 8 Accessories 15 7 Basic operation 16 7 1 Switching on the appliance 16 7 2 Operating tips 16 7 3 Switching off the appliance 16 7 4 Setting the temperature 17 8 Addi...

Page 3: ...cing 25 15 1 Preparing the appliance for cleaning 25 15 2 Cleaning the appliance 25 15 3 Removing the fittings 26 15 4 Removing appliance com ponents 27 16 Troubleshooting 29 16 1 Power failure 32 16...

Page 4: ...m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and o...

Page 5: ...elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged th...

Page 6: ...g material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let c...

Page 7: ...es may cause burns by refrigeration Never put frozen food straight from the freezer compartment into your mouth Avoid prolonged contact of the skin with frozen food ice and surfaces in the freezer com...

Page 8: ...the fuse in the fuse box Call customer services Page 33 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts whe...

Page 9: ...t Install the appliance as far away as possible from heating elements cookers and other heat sources Maintain a 30 mm clearance to electric or gas cookers Maintain a 300 mm clearance to oil or solid f...

Page 10: ...ig 1 5 Page 13 Climate class Permitted room tem perature SN 10 C to 32 C N 16 C to 32 C ST 16 C to 38 C T 16 C to 43 C The appliance is fully functional within the permitted room temperature If an app...

Page 11: ...e protective foil and transit bolts e g remove the ad hesive strips and carton 3 Clean the appliance for the first time Page 25 4 5 Connecting the appliance to the electricity supply 1 Insert the main...

Page 12: ...lf with your appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 3 4 7 8 9 10 A B C 2 6 5 1 A Refrigerator compartment Page 22 B Cool fresh compartment Page 22 C Fre...

Page 13: ...res and size 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 1 2 3 4 5 6 7 8 9 10 2 1 Refrigerator com...

Page 14: ...r via the humidity controller on the partition and a special seal The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by turning the...

Page 15: ...ntre of the flap Note The compartment opens down wards The flap slides under the com partment 6 7 Door rack To adjust the door rack as required you can remove the door rack and re insert elsewhere Rem...

Page 16: ...y slightly or hold it briefly under flowing water operation 7 Basic operation operation 7 1 Switching on the appli ance 1 Press a The appliance begins to cool a A warning signal sounds the tem peratur...

Page 17: ...re 1 Press and hold until the tem perature display refrigerator com partment flashes 2 Press to change the setting Setting 3 corresponds to the coldest setting Setting 3 corresponds to the warmest set...

Page 18: ...food weigh ing 2 kg or more into the freezer compartment In order to utilise the freezer capacity use Super freezing Prerequisites for freezing capa city Page 23 Note When Super freezing is switched o...

Page 19: ...tored for the maximum storage period The temperature alarm can be switched on in the following cases The appliance is switched on Do not store any food until the ap pliance has reached the set tem per...

Page 20: ...ge 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app 10 1 Setting up Home Con nect Requir...

Page 21: ...t 5 If the update cannot be completed after several attempts contact cus tomer service Page 33 10 4 Resetting Home Connect settings If your appliance experiences con nection problems with the WLAN hom...

Page 22: ...g do not place food so that it has direct contact with the back wall Allow hot food and drinks to cool down first before placing in the ap pliance Observe the best before date or use by date specified...

Page 23: ...ight through to the centre within a specific period of time Information on freezing capacity can be found on the rating plate Appli ance Fig 1 5 Page 13 Prerequisites for freezing capacity 1 Approx 24...

Page 24: ...and the correct type of pack aging you can determine the product quality and prevent freezer burn 1 Place the food in the packaging 2 Squeeze out the air 3 Pack food airtight to prevent it from losin...

Page 25: ...in a cool place Place ice packs if available onto the food 4 Remove all fittings and accessor ies from the appliance Page 26 5 Remove the partition Page 27 6 Remove the cover Page 27 7 Remove the tele...

Page 26: ...s If you want to clean the fittings thor oughly remove these from your ap pliance Removing the shelf Pull out and remove the shelf Removing door rack Lift the door rack and remove it Removing the frui...

Page 27: ...ving the partition 1 Remove the glass plate from the partition 2 Remove the fruit and vegetable container 3 Press the lever on the underside on both sides and pull the parti tion forwards 4 Lift the p...

Page 28: ...osen the pin from the rear 3 Push in the telescopic rail 4 Push the telescopic rail backwards above the rear pin and disen gage Installing telescopic rails 1 Place the extended telescopic rail on the...

Page 29: ...lighting are lit Showroom mode is switched on Carry out the appliance self test Page 32 a Once the appliance self test has ended the appli ance switches to normal operation The LED lighting does not w...

Page 30: ...x ternal ventilation openings Larger quantities of fresh food have been put in Do not exceed the max freezing capacity Freezing capacity Page 23 The temperature dif fers greatly from the setting Diffe...

Page 31: ...Troubleshooting en 31 Fault Cause and troubleshooting The appliance makes noises Super freezing is switched on No action required...

Page 32: ...to 5 seconds until an audible signal sounds a The appliance self test starts a While the appliance self test is run ning a long audible signal sounds a If at the end of the appliance self test two aud...

Page 33: ...mer Service is free of charge The minimum dura tion of the warranty manufacturer s warranty for private consumers in the European Economic Area is 2 years according to the terms of war ranty applicabl...

Page 34: ...n formity BSH Hausger te GmbH hereby de clares that the appliance with Home Connect functionality conforms to the basic requirements and other relev ant provisions of Directive 2014 53 EU A detailed R...

Page 35: ...onformity en 35 BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For...

Page 36: ...Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom 90...

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