NEFF HLAWD53N0B, Instruction Manual

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Trouble shooting
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Trouble shooting
Trouble shooting
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Tip:
If a dish does not turn out exactly as you wanted,
refer to the following chapter, where you will find lots of
tips and notes relating to the optimum
settings.
~
"Tested for you in our cooking studio"
on page 17
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
--------
Fault Possible cause Remedy/information
The appliance is not working The plug is not plugged into the mains Connect the appliance to the electricity supply
Power failure Check whether other kitchen appliances are working
The circuit breaker/fuse is faulty Check in the fuse box to make sure that the circuit
breaker/fuse for the appliance is in working order
Faulty operation Switch off the circuit breaker/fuse for the appliance in
the fuse box and switch it back on after approximately
10 seconds
Three zeros are lit on the display. Power failure Reset the time.
The appliance is not operating. A
cooking time is shown in the display.
The rotary selector has been pressed accidentally. Press the "Stop" button.
The "Start" button was not pressed after the setting
was made.
Press the "Start" button or use the "Stop" button to
cancel the setting.
The microwave is not working. The door has not been closed properly. Check whether food remnants or debris is/are
trapped in the door.
The "Start" button was not pressed. Press the "Start" button.
It is taking longer than usual for food
to heat up
The microwave power output has been set too low. Select a higher microwave power setting.
A larger amount of food than usual has been placed in
the appliance.
Double the amount – double the time.
The food was colder than usual. Stir or turn the food during heating.
The turntable is making a scraping or
grinding noise.
Dirt or debris in the area around the turntable drive. Clean the roller ring and the recess in the cooking
compartment.
The microwave has stopped for no
apparent reason.
The microwave has a fault. If this fault recurs, please call the after-sales service.
An i is shown on the display.
The appliance is in demo mode Deactivate demo mode.
~
"Basic settings" on page 13
Error message "E - 3" Fault in automatic door opening system. If an error message is displayed, switch the appliance
off and on again; if the message disappears, it was a
one-off problem. If the fault occurs again or the error
message is still displayed, please contact the after-
sales service and provide the fault code.