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 Trouble shooting  

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Trouble shooting

Trouble s

hooting

If a fault occurs, there is often a simple explanation. 

Before calling the after-sales service, please refer to the 

fault table and attempt to correct the fault yourself.

Tip: 

If a meal does not turn out exactly as you wanted, 

refer to the "Tested for you in our cooking studio" 

section.Here, you will find plenty of cooking tips and 

notes. 

:

Warning

Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be 

carried out and damaged power cables replaced by 

one of our trained after-sales technicians. If the 

appliance is defective, unplug the appliance from the 

mains or switch off the circuit breaker in the fuse box. 

Contact the after-sales service.

Fault table

:

Warning

Risk of electric shock!

Work on the appliance electronics may only be 

performed by a specialist.

Always disconnect the appliance from the power 

supply when work is carried out on the electronics. 

Switch off the circuit breaker or remove the fuse 

from your household fuse box.

Fault

Possible cause

Notes/remedy

The appliance does not work

The plug is not plugged into the mains

Connect the appliance to the power supply

Power cut

Check whether other kitchen appliances are working

The circuit breaker is faulty

Check in the fuse box to make sure that the fuse for 

the appliance is OK

Operations with steam or descaling 

do not start or do not continue

Water tank empty

Refill water tank

The panel is open

Close the panel

Descaling locks operations with steam

Carry out descaling

Faulty sensor

Call the after-sales service

After switching on an operating mode, 

a message is shown on the display 

which indicates that the temperature 

is too high

The appliance has not cooled down sufficiently

Allow the appliance to cool down and switch the oper-

ating mode on again

The appliance prompts you to descale The power supply was interrupted or the appliance 

was switched off during the descaling process

Continue the descaling process after switching the 

appliance on again

The appliance prompts you to descale 

without the counter appearing before-

hand

The set water hardness range is too low

Carry out descaling
Check the set water hardness range and adjust it, if 

necessary

Buttons flash

Normal occurrence caused by condensation behind 

the control panel

As soon as the condensation has evaporated, the but-

tons no longer flash

Cooked dishes turn out too moist or 

too dry when cooking with steam-

assisted applications

The wrong steam intensity was selected

Select a higher or lower steam intensity

The message "Tank empty" appears, 

even though the water tank is filled

The panel is open

Close the panel

Faulty sensor

Call the after-sales service

The panel for removing the tank does 

not open

The plug is not plugged into the mains

Connect the appliance to the power supply

Power cut

Check whether other kitchen appliances are working

The circuit breaker is faulty

Check in the fuse box to make sure that the fuse for 

the appliance is OK

Faulty sensor for the 

 touch button

Call the after-sales service
If required, empty the water tank: Open the appliance 

door, take hold of the lower part of the panel on the 

left and right with your fingers and pull out the panel

Steam escapes from the ventilation 

slots during cooking

Normal procedure

Not possible

When you cook with steam, a lot of 

steam is produced

The appliance is being automatically calibrated

Normal procedure

Summary of Contents for C18FT58.0B

Page 1: ...en INSTRUCTION MANUAL Combination steam oven C18FT58 0B...

Page 2: ......

Page 3: ...17 Dough proving setting 17 Defrost setting 18 Reheating 18 Filling the water tank 18 After every steam operation 19 O Time setting options 20 Showing and hiding the time setting options 20 Setting th...

Page 4: ...itchen Observe the special installation instructions Check the appliance for damage after unpacking it Do not connect the appliance if it has been damaged in transport Only a licensed professional may...

Page 5: ...ng The accessible parts become hot during operation Never touch the hot parts Keep children at a safe distance Risk of scalding When you open the appliance door hot steam can escape Steam may not be v...

Page 6: ...cumulate The baking and roasting times will no longer be correct and the enamel will be damaged Aluminium foil Aluminium foil in the cooking compartment must not come into contact with the door glass...

Page 7: ...an the water tank with a soft cloth and standard washing up liquid 7Environmental protection Environmentalprotection Your new appliance is particularly energy efficient Here you can find tips on how t...

Page 8: ...off Switching the appliance on and off on page 15 Steam assisted cook ing Switching on steam assisted cooking VarioSteam Steam assisted cooking on page 17 3 Time setting options Setting the timer coo...

Page 9: ...rying the cooking compartment after a steam opera tion Operating the appliance on page 15 Floor cleaning aid Cleaning the cooking compartment floor Cleaning function on page 29 EcoClean Cleaning the c...

Page 10: ...es to run for in the basic settings Basic settings on page 22 Water tank The appliance is fitted with a water tank The water tank is behind the panel For operations with steam fill the water tank with...

Page 11: ...ce is in use Take special care not to get burnt when they are pulled out Locking function The accessories can be pulled out approximately halfway until they lock in place The locking function prevents...

Page 12: ...e back and remove it Fig Fitting the bar 1 Fit the bar at the back Fig 2 Push the bar towards the back and down onto the pin Fig 3 Ensure that the hook is hooked onto the pin Fig Combining accessories...

Page 13: ...ter If you only use softened water you can set the water hardness range to softened in this case If you use mineral water set the water hardness range to 4 very hard If you use mineral water only use...

Page 14: ...o not open the appliance door during calibration Calibration will otherwise be interrupted 1 Use the touch button to switch on the appliance 2 Fill the water tank Filling the water tank on page 18 3 S...

Page 15: ...do this in the Basic settings chapter under Operation after switching on Default values The appliance suggests a temperature or setting for each type of heating You can accept this value or change it...

Page 16: ...modes you can prepare food with steam assistance In addition the Dough proving Defrost and Reheat heating modes are available Warning Risk of scalding When you open the appliance door hot steam can e...

Page 17: ...eam addition 1 Touch the touch button to cancel the addition of steam early 2 Touch the set added steam in the bottom line 3 On the display swipe to the left or right to select Off 4 Touch the 8 symbo...

Page 18: ...an audible signal sounds and the appliance ends the operation automatically Touch the 0 touch button to end the audible signal Cancelling Press and hold the touch button until the appliance operation...

Page 19: ...ing Risk of burns The appliance becomes hot during operation Allow the appliance to cool down before cleaning Caution Enamel damage Do not start any operations when there is water on the cooking compa...

Page 20: ...ave set a time setting option the time interval increases if you set a higher value Example You can set a cooking time of up to one hour in one minute increments for cooking times over one hour you ca...

Page 21: ...the left or right in the touch display to change the settings To delete a time setting option set The setting is applied automatically AChildproof lock Childprooflock Your appliance is equipped with a...

Page 22: ...ouch button 3 Swipe to the left or right to select MyProfile 4 4 Touch the bottom line 5 Swipe to the left or right to select the required setting 6 Touch the bottom line 7 Swipe to the left or right...

Page 23: ...will remind you at the right time Information on the right kind of cookware to use and tips and tricks for preparation can be found at the end of the instruction manual Selecting and setting food You...

Page 24: ...es for which the appliance applies the temperature selection temperatures can be as high as 300 C Therefore ensure that you are using heat resistant cookware Information about cookware shelf position...

Page 25: ...until the appliance operation is cancelled Switching off the appliance Touch the touch button to switch off the appliance Meat thermometer Meatthermometer The MultiPoint meat thermometer makes precis...

Page 26: ...ly select a type of heating with which the meat thermometer can be used 5 Touch the cooking compartment temperature on the left in the bottom line 6 Swipe to the left or right to select the required c...

Page 27: ...rectly care for and clean your appliance Suitable cleaning agents To ensure that the different surfaces are not damaged by using the wrong cleaning agent observe the information in the table Depending...

Page 28: ...dirt immediately so that stubborn deposits of dirt do not build up Tips Clean the cooking compartment after each use This will ensure that dirt cannot be baked on Always remove flecks of limescale gr...

Page 29: ...be removed Caution Do not use oven cleaner on the self cleaning surfaces This will damage the surfaces If oven cleaner does come into contact with these surfaces dab it off immediately with water and...

Page 30: ...ontinue operating correctly There are several steps in the descaling programme For hygiene reasons the descaling programme must be run through completely so that the appliance can be ready for operati...

Page 31: ...Descaling is complete and the appliance is ready for use again pRails Rails With good care and cleaning your appliance will retain its appearance and remain fully functional for a long time to come Th...

Page 32: ...ce door may develop into a crack Do not use a glass scraper or sharp or abrasive cleaning aids or detergents Warning Risk of injury The hinges on the appliance door move when opening and closing the d...

Page 33: ...ssage is shown on the display which indicates that the temperature is too high The appliance has not cooled down sufficiently Allow the appliance to cool down and switch the oper ating mode on again T...

Page 34: ...nce is unable to calibrate itself automati cally if cooking times are too short Reset the appliance to the factory settings and repeat the calibration process The appliance cannot be switched on the 1...

Page 35: ...food Your appliance is very energy efficient and radiates very little heat to its surroundings during operation Due to the high difference in temperature between the appliance interior and the extern...

Page 36: ...e temperature and baking time are dependent on the quantity and composition of the dough Different settings ranges are indicated for this reason Try using the lower values at first A lower temperature...

Page 37: ...aking tray 2 90 100 120 180 Souffl 1 2 L souffl dish 1 160 170 40 50 Souffl 1 2 L souffl dish 1 170 180 2 35 45 Souffl individual moulds 1 100 40 45 Choux pastry baking tray 1 190 210 30 40 Choux past...

Page 38: ...is too dark on top and too light underneath Bake the cake one level lower in the oven the next time Select a lower temperature and extend the baking time Cakes baked in a tray or tin are too brown at...

Page 39: ...the type of meat the cookware material and also on whether or not a lid is used If preparing meat in an enamelled or dark metal roasting dish it will need a little more liquid than if cooked in glass...

Page 40: ...ing the cooking time The individual pieces should be approximately equal in size A general rule the larger the poultry or piece of meat is the lower the cooking temperature and the longer the cooking...

Page 41: ...t of meat see table above 15 25 for yorkshire pudding With chicken wire rack wire rack on universal pan 3 1 180 weight of chicken see table above Dish Accessories cookware Shelf po sition Type of heat...

Page 42: ...ake the joint out of the cooking compartment more easily in the cookware and prepare the sauce in the cookware itself Only use cookware which is suitable for use in an oven Check whether the cookware...

Page 43: ...nd additional information Meat thermometer on page 25 Recommended setting values In the table you can find the ideal heating type for your poultry meat and fish in addition to toast Temperature and co...

Page 44: ...60 190 200 25 35 Gammon joint wire rack 2 180 200 30 25 Poultry Chicken drumstick 150 g each wire rack 2 210 230 20 30 Chicken drumstick 150 g each wire rack 2 210 220 2 30 40 Chicken breast boneless...

Page 45: ...ail pointing downwards Universal pan or baking tray Slide the universal pan or the baking tray in carefully as far as the limit stop with the bevelled edge facing the appliance door Greaseproof paper...

Page 46: ...15 25 Hash browns universal pan 2 200 220 20 30 Potatoe wedges baking tray 1 200 220 20 30 Baked goods frozen prebaked Rolls baguettes universal pan 2 200 220 15 25 Rolls baguettes universal pan 2 18...

Page 47: ...bute the food evenly in the cookware It will not cook evenly if the layers are of different depths When layering delicate foods in the cooking container do not pile them too high It is better to use t...

Page 48: ...00 15 25 Green beans steam container perforated 2 100 5 8 Broccoli steam container perforated 2 100 6 10 Peas steam container perforated 2 100 6 10 Carrots steam container perforated 2 100 3 10 Brusse...

Page 49: ...r the baking tray in carefully as far as the limit stop with the bevelled edge facing the appliance door Baking tins and cookware Dark coloured metal baking tins are most suitable These allow you to m...

Page 50: ...tray 2 140 160 15 30 Jam tarts 12 cup tin 1 170 190 15 30 Souffl 1 2 L souffl dish 1 160 170 40 50 Pie rectangular pie tin 1 190 210 40 55 Jacket potatoes baking tray 2 150 170 60 90 Meat Beef slow ro...

Page 51: ...on when the cooking compartment has fully cooled down Allow the cooking compartment to warm up for around 10 minutes with the cookware inside Sear the meat on the hotplate at a very high heat and for...

Page 52: ...on the type moisture ripeness and thickness of the food to be dried The longer you leave the food to be dried the better it will be preserved The thinner the slices are the quicker the drying process...

Page 53: ...e perforated steam container size XL so that they do not touch each other Pour 500 ml hot water approx 80 C into the universal pan Use the settings indicated in the table Ending the preserving process...

Page 54: ...moisture from the cooking compartment before baking Recommended setting values The temperature and proving time are dependent on the type and quantity of the ingredients The values in the table are t...

Page 55: ...ng the reheating process Where possible only reheat dishes of the same size and type at the same time If this is not possible the time required for the component with the longest reheating time should...

Page 56: ...ins diagonally next to each other Cakes in tinplate springform cake tins bake on one level with top bottom heating Place the springform cake tin onto the universal pan instead of onto the wire rack No...

Page 57: ...mall cakes Baking tray 1 150 25 35 Small cakes 2 levels Universal pan baking tray 3 1 150 25 35 Hot water sponge cake Springform cake tin diameter 26 cm 1 160 170 25 35 Hot water sponge cake Springfor...

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Page 60: ...www neff international com 9000943389 9000943389 950109 Constructa Neff Vertriebs GmbH Carl Wery Stra e 34 D 81739 M nchen Register your product online...

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