57
Neff
C1.KS61N0 | 07/2014
en
Simple troubleshooting
Problem
Cause
Solution
Strongly fluctuating coffee or
milk froth quality (e.g. fluctu-
ation in quantity or milk froth
spraying)�
Build-up of limescale in the
appliance�
Descale the appliance
according to the instructions,
see the section “Service
programmes”�
The suction pipe is blocked� Clean the suction pipe�
Drinks cannot be dispensed� Beverage outlet or one of the
3 connections are blocked�
Clean the beverage outlet
and the connections�
The drink runs out at
the entire outlet during
dispensing�
Lower part of the beverage
outlet is missing�
Attach the lower part, see the
section “Cleaning the milk
system”�
Too little milk froth, none at
all, or the milk system is not
taking in any milk�
Build-up of limescale in the
appliance�
Descale the appliance
according to the instructions,
see the section “Service
programmes”�
Beverage outlet or one of the
3 connections are blocked�
Clean the beverage outlet
and the connections�
Milk not suitable for foaming� Do not use milk that has
already been boiled� Use
cold milk with a fat content of
at least 1�5%�
Beverage outlet or the milk
tubes are not correctly
assembled�
Moisten the individual parts
and put them together again�
The suction pipe is blocked� Clean the suction pipe�
The personally selected
volume is not reached�
Coffee dispensing slows to a
trickle or stops completely�
Coffee is ground too finely.
Preground coffee is too fine.
Adjust the grinding level
to a coarser setting� Use a
coarser ground coffee�
Heavy build-up of limescale
in the appliance�
Descale the appliance
according to the instructions,
see the section “Service
programmes”�
Hot water milky or tastes of
coffee�
Milk tube has not been
removed�
Remove the milk tube from
the milk container�
Milk or coffee residue in the
beverage outlet�
Clean the beverage outlet�
Coffee has no “crema”�
Unsuitable type of coffee�
Use a type of coffee with a
higher proportion of robusta
beans�
The beans are no longer
fresh�
Use fresh beans�
The grinding level is not suit-
able for the beans�
Adjust the grinding unit to a
finer setting.
