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TROUBLE SHOOTING

1. 

When there is no picture presented, please:

 

•  Make sure the direct connection from source device to sink device can work properly.

 

•  Check if all connectors are connected well; check if all cables can support the transmission speed. High Speed  

 

  HDMI cables are recommended.

 

•  Unplug the power cable to restart VTRA3411BK.

2. 

When there is no sound:

 

•   Please try to adjust the volume of TV.

 

•  Check cable connection to see if it fits properly.

 

•  Check cable to see if it supports video transmission only (DVI) or it is damaged already.

 

•  HDCP may not match very well at first connection; please unplug the power cable to restart VTRA3411BK.

3. 

When there is no 3D effect, please:

 

•  Make sure 3D function of 3D TV (or 3D DLP Projector) is activated (set to AUTO or 3D ON).

 

•  Make sure 3D function of 3D source device is activated (set to AUTO or 3D ON).

 

•  Make sure power of shutter glasses is on.

 

•  Check the power of VTRA3411BK.

 

•  If the 3D HDTV requires an active shutter glasses for 3D viewing, please make sure the active shutter glasses  

 

  can match with the 3D TV.

 

•  If the 3D HDTV requires a passive shutter glasses for 3D viewing, please make sure the passive shutter glasses  

 

  can match with the 3D TV.

4. 

If the video is unstable, or snowing image shows on screen.

 

•  You might get interference form other wireless device or heavy power consumption house ware (ex. Wi-Fi  

 

  Router, Microwave, air conditioner…). Please keep VTRA3411BK away from those sources of interference.

 

•  The wireless transmission distance may be too far or blocked by wall or other object. Please place  

 

 

  VTRA3411BK at other location where you can get good signal and video quality.

 

•  Please change the direction of Transmitter and Receiver to get better reception.

5. 

If the wireless connection fails.

 

•  Please make sure the power of source device which you want to use is turned ON.

 

•  Unplug the power cable to restart VTRA3411BK.

 

•  Re-Pairing the TX/RX again.

NOTICE

• 

Manufacturer reserves the right to make changes in the hardware, packaging and any accompanying documen 

 

tation without prior written notice.

• 

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or 

 

registered trademarks of HDMI Licensing LLC in the United States and other countries.

• 

VTRA3411BK incorporates HDMI® technology.

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