Nedap !D Gate, User Manual

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8 Troubleshooting
If the system is not working correctly, please check the troubleshooting options below. If it is not possible to
solve your issue, you can find support options in the next chapter.
Physical installation
Symptom Cause Solution
The red LED (3) on a
Renos unit is on.
The current drawn out of the OUT port of the Renos unit is
too low. The cabling at the OUT port of the Renos unit does
not satisfy the maximum length requirements. Verify whether the cabling length in the
system satisfies the requirements posed
earlier in this document.
The current drawn out of the OUT port of the Renos unit is
too low. The connectors of the Ethernet cable at the OUT
port of the Renos unit are not mated properly. Check the Ethernet cabling at the OUT
port of the Renos unit with a Ethernet
cable tester.
The red LED (3) on a
Renos unit is blinking.
The current drawn out of the OUT port of the Renos unit is
too high. Too much Renos unit and add-ons connected to
one Power Inserter. Verify the number of Renos units and
add-ons connected to the Power Inserters
with the table earlier in this document.
The current drawn out of the OUT port of the Renos unit is
too high. There is a short circuit in the cabling leaving the
OUT port of this Renos unit. Check the Ethernet cabling at the OUT
port of the Renos unit with an Ethernet
cable tester.
The green LED (1) on a
Renos unit is off, but
there is a unit behind this
unit.
There is an issue in the cabling between those unit, such
that the following unit is not recognized. Check Ethernet cabling with an Ethernet
cable tester.
The red LED (3) on the
RFID reader is on.
There is an issue with the RFID reader trying to start
reading. This might be cause by an erroneous antenna or a
cabling error.
Log in to the Renos configuration
interface to see the exact error.