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To clean the flue:- 

1.

 

A flue cleaning brush can be purchased from most 
wood heater retail outlets or large hardware stores.  

2.

 

The objective is to pull the brush down through the 
flue.  

3.

 

With the baffle plates removed, tie a rope to one end 
of the brush, and drop the rope from the top (outside 
on top of the roof) down the flue. 

4.

 

Grab the end of the rope inside the firebox and pull 
the brush through. 

5.

 

Check the inside of the flue with the mirror and torch. 
Repeat if necessary. 

6.

 

Once clean, remove any excess creosote from the 
firebox and replace the baffle plates. 

Alternatively, get a flue cleaning service to do the job for you 
(it’s a dirty job). 

Check flue integrity by checking that the 900mm flue 
sections have not separated at the joins. 

 

 

 

1.

 

Glass in door blackening 

This can have several possible causes: 

i)

 

Burning unseasoned wood 

— if the wood is too wet, it 

will cause the glass to blacken. 

ii)

 

Appliance operated at low temperature 

— after an 

overnight burn where the air slide control has been fully 
closed, the glass may have blackened. When the fire is 
re-stoked and burning on the high heat setting, the 
blackened glass should self-clean. 

iii)

 

Problems with the flue 

— insufficient flue draught can 

cause the glass to blacken. If the flue is too short, not 
properly insulated, or in a position that results in a 
downdraught, then there will be insufficient flue 
draught. Contact the installer should this happen. 

2.

 

Trouble starting the fire

 

— if all ash has been removed 

from the firebox, then it can upset the supply of air to 
the base of the fire. It can aid the fire by retaining some 
ash when cleaning out the firebox. 

3.

 

Glass cracking 

— Do not over tighten the screws on the 

stainless steel strips that hold the door glass in place. 
Otherwise, expansion of the door may cause the glass to 
crack. 

 

11. TROUBLESHOOTING TIPS 

Summary of Contents for N65

Page 1: ...Fax 09 274 8472 Email sales glendimplex co nz Web www glendimplex co nz Glen Dimplex New Zealand Ltd reserves the right to change specifications the content of this manual or the design of its product...

Page 2: ...TYPES OF PRESERVATIVE TREATED WOOD AS A FUEL CAN BE HAZARDOUS The appliance or flue system should not be modified in any way without the written approval of the manufacturer Extractor fans or cooker h...

Page 3: ...fter establishing the fire and loading it with larger pieces of wood leave it running with the air control fully open Note that this setting is not the most energy efficient as some heat is lost up th...

Page 4: ...ore detail Depending on the type of wood burnt and frequency the ashes will need removing every 2 to 6 weeks Excess ashes should be removed when necessary placed in a non combustible container such as...

Page 5: ...i Burning unseasoned wood if the wood is too wet it will cause the glass to blacken ii Appliance operated at low temperature after an overnight burn where the air slide control has been fully closed t...

Page 6: ...the bottom of the pin To replace the door glass i The door glass is held in position by the rectangular glass retainer fixed by four M6 screws two at the top and two at the bottom ii With 4mm allen ke...

Page 7: ...fastening the latch to the side of the firebox body Gently tap the latch only a millimetre to start with Retighten the screws and test for any improvement If no improvement repeat process until door c...

Page 8: ......

Page 9: ...r feedback on the following questionnaire Question Please tick appropriate remark 1 General presentation of Product Excellent Good Ok Needs to Improve 2 Styling and Looks Excellent Good Ok Needs to Im...

Page 10: ......

Page 11: ...port or travel costs Consumers may have additional rights under the Consumer Guarantees Act 1993 New Zealand or the Australian Trade Practices Act 1974 including the Australian Consumer Law Conditions...

Page 12: ...left the control of Glen Dimplex Direct indirect or consequential losses or special damages of any kind including costs of collection and delivery other than repair or replacement of products or compo...

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