NEC
Xen
Master/Axis - Quick User Guide
TRANSFERRING CALLS:
To transfer a call from Reception phone:
Method 1:
•
Answer or make a call (call will ‘jump’ to a “line” key on answer).
•
Press the
Hold
key.
•
Press the
Direct Station Key.
•
Announce the call and the “line” number.
•
Hang up.
Method 2:
•
Answer or make a call as above.
•
Press
Transfer
key.
•
Press the
Direct Station Key
.
•
Announce the call.
•
Hang up and the call will be transferred.
To transfer a call from other phones:
Method 1:
•
Answer or make a call (call will ‘jump’ to a “line” key on answer).
•
Press
Hold
key.
•
Dial extension number (100,101,102 etc.)
•
Announce the call and the “line” number.
•
Hang up.
Method 2:
•
Answer or make call as above.
•
Press
Transfer
key.
•
Dial extension number (100,101,102 etc.)
•
Announce the call.
•
Hang up and the call will be transferred.
To return to the caller:
•
Press
green flashing
“
line
”
key
.
To transfer calls
OFF SITE
(ie: to a mobile phone or another branch):
•
Answer or make call as above.
DO NOT
put the call on hold.
•
Press the
RECALL
key
•
Dial the telephone number.
•
Wait for the called party to answer.
•
To transfer, press
RECALL
button and dial “
4
”, wait for ‘beep beep’ tone then hang up.
•
To return to the original caller, press
RECALL
button and dial “
1
”.
