NEC VERSA VXI Series Service And Reference Manual Download Page 81

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Troubleshooting 7-5

Helpful Questions

Here are some helpful questions to ask when troubleshooting the notebook:

Is there any external power source connected to the computer?

Is the battery fully charged?

Is the computer turned on and the Power LED activated?

Is the LCD display switched to the external monitor?

Are all cables and devices connected properly and securely?

Are all needed device drivers installed properly?

Is the Suspend Mode activated? Press any key or press the Power/Sleep button to power on
the system.

Summary of Contents for VERSA VXI Series

Page 1: ...V V VERSA ERSA ERSA ERSA VX VX VX VXI I I I S E R V I C E A N D R E F E R E N C E S E R V I C E A N D R E F E R E N C E S E R V I C E A N D R E F E R E N C E S E R V I C E A N D R E F E R E N C E M A N U A L M A N U A L M A N U A L M A N U A L ...

Page 2: ...ance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECC...

Page 3: ...necting the AC Adapter 2 2 Powering the System On and Off 2 3 Powering On with Windows 2000 2 3 Using the Battery 2 3 Low Battery Power 2 4 Returning the Battery to its Normal State 2 4 Extending Battery Life 2 4 Battery Handling 2 4 Replacing the Battery 2 4 Charging the Battery 2 5 Battery Precautions 2 6 Precautions for Recharging the Battery 2 6 System Batteries 2 6 CMOS Battery 2 7 BIOS Setup...

Page 4: ...s 98 Environment 2 21 Windows 2000 NT Environment 2 21 Installing the Software 2 22 3 Disassembly and Reassembly Required Tools and Equipment 3 2 Disassembly 3 2 Battery 3 2 Memory Module and Switch Settings 3 3 Switch Settings 3 4 Hard Disk Drive 3 5 LED Button Assembly 3 6 LCD Panel 3 7 Keyboard and Heat Plate 3 9 Top Cover 3 10 VersaGlide 3 13 CD ROM Drive 3 14 Audio Board 3 15 DC DC Board 3 16...

Page 5: ...ndling the Battery Pack 6 3 Maintaining the LCD Quality 6 3 7 Troubleshooting Quick Troubleshooting 7 2 Helpful Questions 7 5 8 Getting Services and Support Services and Support Contact Information 8 2 NECC Web Site 8 2 NECC FTP Site 8 3 Email Fax to Support Services 8 3 NECC Support Services 8 3 9 Specifications System Components 9 2 Connector Locations 9 7 Memory Map 9 8 Interrupt Controllers 9 ...

Page 6: ...rate the notebook Chapter 3 Disassembly and Reassembly provides detailed instructions on how to disassembly the notebook Chapter 4 System Board Layout shows the system boards and the board connectors Chapter 5 Illustrated Parts Breakdown shows the Illustrated Parts Breakdown IPB and corresponding part numbers Chapter 6 Preventive Maintenance lists general notebook preventive maintenance procedures...

Page 7: ...ess DMAC DMA controller DOS disk operating system DRAM dynamic RAM DVD digital video disk ECC error checking and correction ECP enhanced capabilities port EDO extended data output EGA Enhanced Graphics Adapter EPP enhanced parallel port EPROM erasable and programmable ROM EVGA Enhanced Video Graphics Array F Fahrenheit FAX facsimile transmission FCC Federal Communications Commission FG frame groun...

Page 8: ...ammable peripheral interface PROM programmable ROM QFP quad flat pack RAM random access memory RAMDAC RAM digital to analog converter RAS row address strobe RGB red green blue RGBI red green blue intensity ROM read only memory rpm revolutions per minute R read RTC real time clock R W read write S slave SCSI Small Computer System Interface SDRAM synchronous dynamic random access memory SG signal gr...

Page 9: ...out the NEC Versa VXi Notebook Around the Front of the System Around the Back of the System Around the Left Side of the System Around the Right Side of the System Around the Bottom of the System Internal Components Chipset ...

Page 10: ...isk drive diskette drive PC card support and a 24X CD ROM drive a DVD ROM drive or a CD read write drive The NEC Versa VXi comes with Windows 98SE Windows 2000 or Windows NT preinstalled To optimize your connectivity options some models ship with an internal mini PCI modem internal mini PCI LAN or combination internal mini PCI LAN modem As a multimedia system your NEC Versa VXi provides the tools ...

Page 11: ... duplicated on the back of the LCD panel to allow viewing when the panel is closed Power and Battery Charging LEDs A Power LED B Battery Charging LED Power LED lets you know that power to the system is turned on This LED is positioned so that you see the power state whether the LCD panel is opened or closed Lights green when the system is powered on using the AC adapter battery or auto adapter Lig...

Page 12: ...e systems Password Buttons set a password or personal identification number for security Available on some systems Status LEDs keep you informed of your NEC Versa VXi s current operating status Descriptions of the status icons appear in the following section Email Button press to access your email software Internet Button press to access the Internet Power Button press the Power button either to p...

Page 13: ...ss D Scroll Lock B Diskette Drive Access E Num Lock C Caps Lock Hard Drive Access lights when the NEC Versa VXi accesses the hard disk drive CD ROM drive or DVD ROM drive Diskette Drive Access lights when the NEC Versa VXi writes data to or retrieves data from the diskette drive Caps Lock lights when caps lock is in effect Scroll Lock lights when scroll lock is in effect Num Lock lights when Num L...

Page 14: ...figure Keyboard panel A Keyboard B NEC VersaGlide Base unit A Speakers D Audio Ports B IR Port E Volume Control C Microphone Keyboard standard QWERTY key layout Models shipped outside of the U S are equipped with country specific keyboard layouts The keyboard is equipped with many features These include Function keys Windows keys Cursor control keys Typewriter keys Numeric keypad Control keys ...

Page 15: ...he right control key to support IBM 327X connections Fn F3 Toggles the video mode between LCD only CRT only Simultaneous mode and TV out Fn F4 Sets standby power management mode on in Windows NT In Windows NT press any key to resume from Standby mode No function when Windows 98 2000 configured for Advanced Configuration and Power Interface ACPI In Windows 98 2000 Standby is equivalent to Windows N...

Page 16: ...e Ctrl key and type the letter c Key combinations work specific to the application you are running Cursor Control keys Cursor control keys let you position the cursor on the screen where you want On the screen the cursor is a blinking underline block or vertical bar depending on the application The cursor indicates where the next text typed is inserted NEC VersaGlide works like a standard computer...

Page 17: ...he AC power source using the AC adapter that comes with your system Keep the system connected to AC power whenever possible to keep the battery pack and internal CMOS battery charged Parallel Port Use this port to connect a parallel printer or other parallel device The parallel port default supports the Enhanced Capabilities Port ECP standard The port also supports bidirectional and output only pr...

Page 18: ...audio CDs Diskette Drive A 3 5 inch 1 44 MB diskette drive comes installed in the NEC Versa Hard Disk Drive An internal hard disk drive comes installed in the NEC Versa The disk drive is upgradeable Around the Right Side of the System The right side of the NEC Versa VXi offers the features shown in the following figure The right side features are described after the figure Right side features A Ba...

Page 19: ...H or depending on the model Lithium Ion Li Ion battery Battery Release Latch Slide the latch to the other end and hold it While holding the latch slide the battery bay outwards to remove the battery Memory Module Bay Cover Remove the screw to find two SO DIMM slots One is inserted with SDRAM memory board configured by the factory The other is empty for upgrade use Tilt Foot Adjust to provide flexi...

Page 20: ...on on the system s configuration for example date time drives and memory The CMOS battery charges when your NEC Versa is connected to AC power The CMOS battery may discharge completely if the NEC Versa notebook remains unused for approximately two months ChipSet The following table provides information on the system chipset System Chipset Chip Manufacturer Description Intel Celeron 450 or 500 Inte...

Page 21: ...2 System Configuration and Setup Power Sources for Your NEC Versa BIOS Setup Updating the BIOS NEC Utilities Application and Driver CD ...

Page 22: ...adapter whenever a wall outlet is nearby Keep the adapter connected whenever possible The AC adapter charges the battery when it is connected whether the NEC Versa is powered on or off Do not attempt to disassemble the AC adapter The AC adapter has no user replaceable or serviceable parts inside Dangerous voltage in the AC adapter can cause serious personal injury or death The AC adapter is intend...

Page 23: ...askbar click Start Settings and Control Panel 2 Double click Power Options 3 Select the Hibernate tab 4 Check the box to enable Hibernate support 5 Click OK and close Control Panel Using the Battery The NEC Versa VXi system comes with a rechargeable Nickel Metal Hydride NiMH or Lithium Ion Li Ion battery Battery packs are easy to install and remove Note Although the battery is fully charged at the...

Page 24: ...eries or using a combination of very old and new batteries can deteriorate battery and equipment performance Turn off power to the system after use Keeping system power on can degrade battery performance and shorten battery life Clean the battery terminals with a dry cloth when they get dirty Keep the battery out of the reach of children Replacing the Battery The following symptoms indicate that b...

Page 25: ...n the bay Slide the battery into the bay until securely locked into place Installing the battery 5 Turn over the system Charging the Battery When the system is on or off or in Suspend mode and the AC adapter is connected charge time is approximately 3 hours For maximum battery performance fully discharge the battery before recharging it To do so unplug the AC adapter turn off power management feat...

Page 26: ...erheats or emits a foul odor Keep the battery dry and away from water Keep metal objects away from battery terminals Metal objects in contact with the terminals can cause a short circuit and damage If the battery leaks If the battery leaks onto skin or clothing wash the area immediately with clean water Battery fluid can cause a skin rash and damage fabric If battery fluid gets into eyes DO NOT ru...

Page 27: ...e your system with a password balance your performance needs with power conservation Access the BIOS utility at power on Just press F2 when the following prompt appears Press F2 to Enter BIOS Setup When you press F2 to enter BIOS Setup the system interrupts the Power On Self Test POST and displays the current CMOS RAM settings If the system detects an error during POST it prompts you with a double...

Page 28: ... that move the cursor and select parameters Options that are grayed out are not available for the current selection Using Keys The following table lists the BIOS Setup keys and their functions BIOS Setup Key Functions Key Function Moves the cursor between the displayed parameters PgUp PgDn Toggles through the current parameter settings Tab For some parameter settings moves the cursor between the s...

Page 29: ...up Main Menu and press Enter Select Yes and press Enter Standard CMOS Setup Use the Standard CMOS Setup screen to view the System Time System Date and to modify drive parameters and related settings Standard CMOS Setup Parameter Default Setting Alternate Setting s Date mm dd yyyy System Memory automatically detected Time hh mm ss Diskette Drive A 1 44 MB 3 1 2 Not installed 1 44 MB 3 1 2 Internal ...

Page 30: ...avoid infection by some virus types Advanced CMOS Setup Use the Advanced CMOS Setup to set the following functions Advanced CMOS Setup Parameter Default Setting Alternate Setting s Video Out Type NTSC PAL LCD Panel View Expansion On Off PS 2 Port Warm Swap Enabled Disabled Internal Mouse Enabled Disabled Auto Video Out Type Specifies the signal type used by the video device connected to the TV Out...

Page 31: ...ssign a password to allow or restrict access to the hard disk drive contents Internal HDD Password Enables or disables the HDD password Password Protection Your NEC Versa supports a password for system security on several levels Your system is not protected until you set a user password Keep in mind that you must set the supervisor password before the BIOS Setup utility allows you to set a user pa...

Page 32: ...setup highlight and select the System Security Setup 2 Highlight Assign HDD Password and press Enter The system prompts you to enter a master password 3 Enter a master HDD password and press Enter The system prompts you to enter the password again to verify 4 Enter the master password and press Enter The system confirms the creation of the master password and prompts you to enter a user password 5...

Page 33: ...icating that the drive is locked Next the Security Setup screen appears requiring the user to enter the master password to unlock the drive Highlight the HDD password line and enter the master password when prompted If you wish to move an HDD from one system to another follow steps 1 through 6 in the section Establishing Hard Disk Drive Passwords before installing the HDD in a different system Ins...

Page 34: ...e Up Alarm Disabled Enabled Resume Alarm Time 2 Off Set time in 5 min increments when Wake Up Alarm is set Intel SpeedStep technology Automatic Disabled Battery Optimized 1 Available when power savings is set to Custom 2 Resume alarm time is selectable when wake up from suspend alarm is set System Switch Sets the Power button as a power switch or a sleep button Power Management Using AC Power Spec...

Page 35: ...e to File LCD Suspend Allows you to suspend the system when the LCD panel is closed Suspend Option Specifies either Suspend or Save to File STF as the default power management mode Automatic STF Enables the system after 30 minutes in Suspend mode to save the current working environment to a special file on the hard disk and to power down the system If Auto Save to File is set to Off and the save t...

Page 36: ...HDD Disabled Floppy CD DVD Try Other Boot Devices Yes No 1 Bootable device when set to IDE hard drive Only one IDE device is bootable Quick Boot Specifies whether or not the system performs all tests during system boot Silent Boot Specifies whether or not to display the NEC logo during the system boot Boot Display Device Specifies the display device s for system boot messages BootUp NumLock Specif...

Page 37: ... the internal hard drive Serial Port Disables the port or changes its address assignment Parallel Port Parallel Mode Disables or reassigns the parallel port and selects a parallel port mode IR Serial Port Enables disables or reassigns the IR serial port Other BIOS Setup Options BIOS Setup offers other options including the following Change Language Setting Controls the BIOS setup language display ...

Page 38: ... fixes to the current system BIOS Your authorized NECC dealer or NECC Support Services representative can help you determine this To update the system BIOS you must Obtain the BIOS Update Prepare the BIOS Update Diskette Perform the BIOS Update Obtaining the BIOS Update If you are informed that the default BIOS needs an update contact the NECC Support Services at 800 632 4525 Fax 801 981 3133 or a...

Page 39: ...nd automatically loads the utility A message similar to the following appears The NEC BIOS Update Utility should not be used to modify the BIOS in a Versa system which is docked If your Versa is docked please exit the BIOS Update Utility power down and undock your Versa before running the utility Plug in your AC cable before restarting the flash utility 3 Press Enter to continue The utility checks...

Page 40: ...tions The window below the options list displays a description of each option when the option is highlighted The Launch button initiates a selected option when clicked The More Info button provides an overview of the NEC Customize utility The Exit button closes the NEC Customize utility Using the NEC Customize Utility Follow these steps to use the NEC Customize utility 1 Double click the NEC Custo...

Page 41: ...all applications drivers utilities Internet browsers and the online NEC Info Center Launching the Application and Driver CD Follow these procedures to launch the Application and Driver CD using NEC Customize Windows 98 Environment 1 Insert the Application and Driver CD into the CD ROM drive 2 Double click the NEC Customize icon if necessary 3 Highlight Launch Application and Driver CD 4 Click laun...

Page 42: ...ghted software category or application driver etc Install Clicking the Install button installs the selected software Exit Clicking the Exit button closes the Application and Driver CD dialog box Once the Application and Driver CD dialog box appears follow these steps to install the desired software 1 Click the selection tab of your choice 2 Click the desired application driver or utility 3 Click t...

Page 43: ...3 Disassembly and Reassembly Required Tools and Equipment Disassembly Reassembly ...

Page 44: ...f the system follow the disassembly instructions that follow When disassembling the system unit follow these general rules Turn off the system and disconnect all power and all options including the AC adapter if connected and battery pack see the procedures that follow Do not disassemble the system into parts that are smaller than those specified in the procedure Label all removed connectors Note ...

Page 45: ...slide the battery out of the system Removing the battery A Battery Release Latch Memory Module and Switch Settings Use the following steps to remove the memory module and access the switch settings 1 Power off the system and disconnect any peripheral devices 2 Turn the system over and locate the screw on the memory bay Memory bay cover and screw A Memory Bay Cover B Screw 3 Remove the screw and li...

Page 46: ... the CD ROM drive The following list identifies each switch setting and its function Switch 1 Password override The default setting is OFF If you forget your password and cannot access the data on your NEC Versa change the setting to ON and your current password is erased Switch 2 Keyboard select Default is ON for U S 85 key keyboard Switch 3 Reserved for factory use Default is ON Switch 4 Keyboar...

Page 47: ...hard disk drive follow these steps 1 Locate the drive access panel on the left side of the system Open the panel using the notch Opening the panel A Drive Access Panel B Notch 2 Remove the screw that secures the hard disk in the system Removing the screw A Screw ...

Page 48: ...he system Removing the disk drive LED Button Assembly Follow these steps to remove the LED Button assembly 1 Open the LCD panel 2 Locate the LCD hinge covers Locate and remove the screw caps and screws on the hinge covers Removing the screw caps and screws A Screw Cap ...

Page 49: ...hinge covers A Hinge Cover 4 Slide the LED button assembly slightly to the right and lift away from the system Removing the LED button assembly A LED Button Assembly LCD Panel Use the following steps to remove the LCD panel 1 Remove the LED button assembly from the system 2 Close the LCD panel and turn the system over ...

Page 50: ...ocate and remove the two bottom screws securing the LCD panel to the system Removing the screws A Screws 4 Turn the system over and open the LCD panel 5 Locate and remove the left and right hinge screws Removing the hinge screws A Screw ...

Page 51: ...he LCD panel screws A Screws 7 Pull the LCD panel up and away from the system Keyboard and Heat Plate Follow these steps to remove the keyboard and heat plate 1 Remove the LCD panel from the system 2 Partially lift the keyboard up and toward the back of the system to clear the tabs from under the top cover Lifting the keyboard ...

Page 52: ...ews Loosening the heat plate screws A Screws B Heat Plate 5 Partially lift the heat plate Disconnect the fan cable from connector P5 of the main board and remove the heat plate 6 Disconnect the keyboard cable from connector P5 of the I O board and remove the keyboard Top Cover Use the following steps to remove the top cover 1 Remove the LCD panel keyboard and heat plate from the system 2 Turn the ...

Page 53: ...ht screws on the bottom that secure the top cover to the system Removing the bottom screws A Screw 4 Turn the system over 5 Locate and remove the one screw inside the hard disk drive bay that secures the top cover Removing the drive bay screw A Screw ...

Page 54: ...sembly 6 Locate and remove the one screw on the top that secures the top cover Removing the top screw A Screw 7 Locate and remove the screw securing the LED board Remove the board from the system Removing the LED board A Screw ...

Page 55: ...g the CD control board A Screw B CD Control Board 9 Partially lift the top cover Disconnect the VersaGlide cable from connector P8 on the I O board Remove the top cover Removing the top cover A VersaGlide Cable VersaGlide Follow these steps to remove the VersaGlide assembly 1 Remove the LCD panel keyboard heat plate and top cover from the system ...

Page 56: ... the VersaGlide assembly away from the top cover tabs and remove the VersaGlide from the top cover CD ROM Drive Use the following steps to remove the CD ROM drive 1 Remove the keyboard 2 Remove the screw securing the CD ROM drive 3 Slide the CD ROM drive out of the system and away from the connector on the main board Removing the CD ROM drive A CD ROM Drive B Screw Bracket Screw Removed ...

Page 57: ...ate and top cover from the system 2 Locate and remove the screw securing the audio board 3 Carefully disconnect the audio board from connector P7 on the main board by lifting the audio board Disconnecting the audio board A Audio Board 4 Disconnect the cables from connectors P1 and P2 on the audio board and remove the audio board ...

Page 58: ...ps to remove the DC DC board 1 Remove the LCD panel keyboard heat plate and top cover from the system 2 Carefully disconnect and remove the DC DC board from connectors P9 and P10 on the main board by lifting the DC DC board Disconnecting the DC DC board A DC DC Board ...

Page 59: ...top cover and audio board from the system 2 Disconnect the diskette drive cable from connector P6 on the I O board 3 Disconnect the CMOS battery from connector P1 of the I O board 4 Carefully disconnect and remove the I O board from connector P12 on the main board by lifting the I O board Disconnecting the I O board A I O Board ...

Page 60: ...e CMOS battery from the front of the base assembly It is secured with two sided tape Removing the CMOS battery A CMOS Battery Microphone Follow these steps to remove the microphone 1 Remove the LCD panel keyboard heat plate top cover audio board and I O board from the system 2 Remove the microphone assembly from the front of the base assembly Removing the microphone assembly A Microphone Assembly ...

Page 61: ...op cover audio board and I O board from the system 2 Locate and remove the two screws securing the diskette drive to the base assembly Removing the diskette drive screws A Screws B Diskette Drive 3 Lift the diskette drive out of the base assembly Slightly tilt the drive front side down to slide the drive release button out of the base assembly ...

Page 62: ...nt of the base assembly There are two speakers Removing the speaker A Speaker Kensington Lock Latch Use the following steps to remove the Kensington lock latch 1 Remove the LCD panel keyboard heat plate and top cover from the system 2 Locate and remove the two screws securing the lock latch to the main board Removing the lock latch screws A Screws B Lock Latch 3 Lift the Kensington lock latch out ...

Page 63: ...d 2 Locate and remove the four screws that secure the main board to the base assembly Use the needle nose pliers to remove the three hex screws Removing the main board screws A Hex Screw C Main Board B Screw 3 Lift the main board out of the base assembly Celeron Removal Follow these steps to remove the Celeron CPU 1 Remove the LCD panel keyboard heat plate top cover audio board I O board diskette ...

Page 64: ... CPU standoffs Removing the CPU standoffs A Standoffs 3 Locate pin 1 on the CPU identified by the white triangle on the board Align and place the actuation block of the insertion extraction tool over pin 1 and the pin diagonally opposite pin 1 Placing the actuation block A Pin 1 ...

Page 65: ...f the die Pentium III Removal Follow these steps to remove the Pentium III CPU 1 Remove the LCD panel keyboard heat plate top cover audio board I O board diskette drive Kensington lock latch and main board from the system 2 Locate the CPU Locate the locking screw just below the CPU Using a flat head screwdriver turn the locking screw counter clockwise to unlock the CPU 3 Lift the CPU out of the so...

Page 66: ...rn the main board over 3 Remove both memory modules if present 4 Locate and remove the four screws that secure the PC card assembly to the main board Removing the PC card screws A Screws B Main Board back 5 Disconnect the PC card assembly from connector P2 on the main board and remove the assembly Reassembly Reassembly is the reverse of the disassembly process Use care to insure that all cables an...

Page 67: ...4 System Board Layout Audio Board DC DC Board I O Board Main Board ...

Page 68: ...4 2 System Board Layout This following figures show the system boards and connector locations Audio Board A Connector P3 DC DC Board A Connector P1 B Connector P2 ...

Page 69: ... D Connector P2 B Connector P3 back side E Connector P1 C Connector P6 F Connector P8 Main Board A Connector P17 F Connector P5 B Connector P15 G Connector P4 C Connector P10 H Connector P7 D Connector P8 I Connector P9 E Connector P2 J Connector P12 ...

Page 70: ...5 Illustrated Parts Breakdown Illustrated Parts Breakdown Parts List ...

Page 71: ...5 2 Illustrated Parts Breakdown Illustrated Parts Breakdown ...

Page 72: ...ard Sub Assembly 136 275691 551 A 9 Keyboard Heat Plate Assembly 136 246094 001 A 10 Microphone Cable 808 130515 212A 11 Battery Li Ion NiMH 804 021626 002A 804 021627 002A 12 Bottom Base Sub Assembly 136 246163 001 A 13 CD ROM Drive 136 245636 102A 14 Speaker Cable Assembly 808 130515 201A 15 Diskette Drive 808 877426 102 A 16 RTC Battery Sub Assembly 136 245558 A 17 CD ROM Rail Bracket 136 64916...

Page 73: ...eedStep 650 MHz Pentium III with SpeedStep 700 MHz Pentium III with SpeedStep 802 143937 502 A 802 143937 503 A 802 143937 505 A 802 143607 502 A 802 143607 503 A 802 143607 702 A 802 143607 703 A 802 143607 704 A Modem Jack Cable 808 130515 616 A LAN Jack Board Set with Cable 136 276743 001 A LED Button Assembly CD Controls 808 879672 A LED Button Assembly Password Buttons 808 879673 A Cover Cap ...

Page 74: ...6 Preventive Maintenance Cleaning the Notebook Exterior Cleaning the Notebook Interior Protecting the Disk Drive Handling the Battery Pack Maintaining the LCD Quality ...

Page 75: ...rior When servicing the inside of the notebook remove dust and other foreign particles from inside the system unit as follows 1 Remove the top cover and keyboard using the disassembly procedures discussed in the section Disassembly and Reassembly in Chapter 3 2 Dust or vacuum with a rubber tipped nozzle the inside of the system particularly the main board surface Use care to avoid damaging or disl...

Page 76: ...sive shock and vibration Do not expose the battery pack to direct sunlight moisture chemical compounds or extreme heat Do not disassemble the battery pack Do not use the battery pack to power other devices Do not short the battery leads or connect the battery with reversed polarity Never attempt to charge the battery pack in any way other than as described in this manual and the user s guide Alway...

Page 77: ...7 Troubleshooting Quick Troubleshooting Helpful Questions ...

Page 78: ...he installed VGA driver is correct and resolution is set according to the LCD size and type Check if the LCD panel is connected properly Replace the main board LCD screen does not show display Check if the power saving mode is activated Press any key or press the Power button to resume operation and display Check if the display output is switched to the external monitor Check if there is power Che...

Page 79: ...to the other slot Replace the memory module Replace the main board External keyboard or PS 2 mouse does not work Check if the keyboard or mouse is connected properly Check if the PS 2 Y cable is being used Power off the system first before plugging in the device Check if the PS 2 mouse driver is installed properly Replace the keyboard or mouse Replace the main board PC card does not work Check if ...

Page 80: ... enabled in BIOS Setup Check if File Sharing and the Computer name are both set properly Check if the Infrared Monitor is activated Check if the IR ports on both systems are blocked or obstructed Check the I O controller chip for any cold or loose soldering Replace the main board USB Port does not work Check if the USB controller in BIOS Setup is enabled Check the USB device connection Unplug and ...

Page 81: ...to the computer Is the battery fully charged Is the computer turned on and the Power LED activated Is the LCD display switched to the external monitor Are all cables and devices connected properly and securely Are all needed device drivers installed properly Is the Suspend Mode activated Press any key or press the Power Sleep button to power on the system ...

Page 82: ...8 Getting Services and Support Services and Support Contact Information NECC Web Site NECC FTP Site Email Fax to Support Services NECC Support Services ...

Page 83: ...y can also be used to answer your questions and help solve any problems you may have with your system should that ever be necessary NECC Web Site If you have a modem or a network board you can access the NECC web site You can do this through a commercial online service or through your Internet account The NECC web site contains general information about NECC and its products an online store press ...

Page 84: ...onse from the appropriate technical person Desktop Monitor Notebook You should provide as much specific information about your questions as possible Also if you are sending a fax please include your voice telephone number and your fax number with the question You will receive a response to your questions within one business day NECC Support Services NECC also offers direct technical support throug...

Page 85: ...your system s name model number serial number and as much information as possible about your system s problem before calling For outside the U S or Canada please contact your local NECC office or dealer for the support and service available in your country ...

Page 86: ...9 Specifications System Components Connector Locations Memory Map Interrupt Controllers ...

Page 87: ...che Celeron or 256 KB L2 cache Pentium III Read Only Memory ROM 512 KB flash ROM with boot block Calendar Clock Year month day hour minute second maintained by internal back up battery Input Output I O Facilities Integrated industry standard interfaces Modem Port 1 port RJ 11 jack or LAN Port on some models TV Out 1 port 2 pin RCA jack NTSC PAL support DC In 1 port for AC adapter cable PS 2 Port 1...

Page 88: ...Type II or one Type III PC card 5 V or 3 3 V interface LCD Display Panel depending on the model 12 1 inch Thin Film Transistor TFT cold cathode fluorescent tube CCFT backlit Super VGA color 13 3 14 1 inch Thin Film Transistor TFT Extended Graphics Array XGA color Resolution 800 x 600 pixels for SVGA 1024 x 768 pixels for XGA Keyboard Membrane type with standard QWERTY key layout International keyb...

Page 89: ...eady CD G and CD Plus 8X DVD ROM Drive Burst Transfer Rate 16 67 MB sec PIO Multiword DMA Read Rate CD 3600 KB sec max DVD 8115 KB sec max Average Access Time DVD 270 ms Random 480 ms Full Stroke CD 180 ms Random 270 ms Full Stroke Data Buffer 512 KB Interface IDE ATAPI CD Compatibility CD Audio CD ROM mode 2 form 1 form 2 CD ROM XA mode 2 form 1 form 2 CD I mode 2 form 1 form 2 Ready Bridge CD WO...

Page 90: ...bration 0 2G read 0 1G write Mini PCI Modem K56 Flex compatible V 34 extended rate protocol V 90 compliant Enhanced AT command set Class 1 and 2 Fax protocols Built in speaker with software controllable volume Mini PCI LAN 10Base T and 100Base TX Resume on LAN support Full duplex support Auto sensing Software support for management server Mini PCI Modem LAN Modem K56 Flex compatible V 34 protocol ...

Page 91: ...ns System Width 12 in 307 mm Depth 9 9 in 252 mm Height 1 6 in 40 mm max 44 mm Weight 6 6 lbs 3 0 kg 12 1 inch LCD 6 8 lbs 3 1 kg 13 3 inch LCD 7 0 lbs 3 2 kg 14 1 inch LCD Recommended Environment Operation Temperature 41ºF to 95ºF 5ºC to 35ºC Relative Humidity 20 to 80 Noncondensing Storage Temperature 4ºF to 104ºF 20ºC to 40ºC Relative Humidity 20 to 80 Noncondensing ...

Page 92: ...g table shows the system s connector locations Connector Locations Connector Location P1 Audio Board P2 Audio Board P1 I O Board P5 I O Board P6 I O Board P8 I O Board P2 Main Board P5 Main Board P7 Main Board P9 Main Board P10 Main Board P12 Main Board ...

Page 93: ...ite protection The following table shows the system s memory map System Memory Map Memory Space Size Function 00000000h 0009FFFFh 640 KB System Memory 000A0000h 000BFFFFh 128 KB Video Memory 000C0000h 000DFFFFh 128 KB 000E0000h 000FFFFFh 128 KB System and Video BIOS 01000000h 01FFFFFFh 32 MB Extended Memory 02000000h 03FFFFFFh 32 MB Extended Memory 04000000h 0FFFFFFFh Up to 256 MB Extended Memory ...

Page 94: ...Timer IRQ01 Keyboard IRQ02 Cascade IRQ03 IR IRQ04 Serial Port IRQ05 CardBus Mini PCI Sound Video IRQ06 Diskette Drive IRQ07 Parallel Port IRQ08 Real time Clock IRQ09 USB IRQ10 Video IRQ11 Available IRQ12 Mouse IRQ13 Coprocessor IRQ14 Hard Disk Controller IRQ15 Available In systems with mini PCI IRQ05 is CardBus Mini PCI and IRQ10 is CardBus Sound Video ...

Page 95: ...ut Output System A collection of primitive computer routines usually burnt into ROM that controls the real time clock keyboard disk drives video display and other peripheral devices bit Binary digit The smallest unit of computer data bits per second bps A unit of transmission Also called baud rate board Printed circuit board Board onto which computer components are soldered and thin wires are prin...

Page 96: ...urning on the power If power is already on the process means to turn off the computer and turn it on again A cold boot reinitializes all devices crt Cathode Ray Tube A type of display screen used in desktop monitors It forms the screen image using tiny dots called pixels See also LCD cursor A movable image on the display screen that indicates where the next entered data appears D diskette A thin f...

Page 97: ...r function I input output I O The process of transferring data between the computer and external devices IDE Intelligent Drive Electronics A hard disk drive type that has controller electronics built into the drive and delivers high throughput interface A connection that enables two devices to communicate interrupt A special control signal from an I O device that diverts the attention of the micro...

Page 98: ...ize greater design flexibility and reduced cost for mobile platforms mode A method of operation for example the NEC Versa operates in either normal or power saving modes modem MOdulator DEModulator A device that links computers over a telephone line N nonvolatile memory Storage media that retains its data when system power is turned off Nonvolatile memory in the NEC Versa is a complementary metal ...

Page 99: ...ipheral Input or output device not under direct computer control A printer is a peripheral device pixels Picture elements Tiny dots that make up a screen image port Provides the means for an interface between the microprocessor and external devices A cable connector is usually plugged into the port to attach the device to the computer processor In a computer a functional unit that interprets and e...

Page 100: ...e bit at a time serial printer A printer with a serial interface software Programs that run on a computer such as operating systems word processors and spreadsheets SpeedStep technology Intel s SpeedStep technology provided with some Pentium III processors lets you customize high performance computing on your notebook computer When powered by a battery the processor drops its computing speed to lo...

Page 101: ...and a graphics resolution of 640 by 480 pixels volatile memory Storage media that loses its data when system power is turned off Standard memory and memory that you add to the NEC Versa are volatile memory See nonvolatile memory W warm boot Process of resetting the computer without turning off the power through keyboard input pressing Ctrl Alt and Del keys simultaneously or the reset button The sy...

Page 102: ... DC board removing 3 16 Dip switch settings 3 4 diskette drive removing 3 19 Diskette drive 1 12 2 10 specifications 9 4 E Entering BIOS setup 2 7 Establishing passwords 2 11 F Function key combinations 1 7 Function Keys 1 7 H Handling battery 6 3 Hard disk removing 3 5 Hard disk drive 1 12 moving 2 13 specifications 9 4 HDD password 2 11 HDPREPEZ utility using in Windows 98 2 21 I Input output fa...

Page 103: ...oard 3 15 Celeron 3 21 hard disk 3 5 I O board 3 17 keyboard and heat plate 3 9 LED Button assembly 3 6 main board 3 21 microphone 3 18 PC card assembly 3 24 Pentium III 3 23 speakers 3 20 VersaGlide 3 13 Removing the battery 3 2 Replacing the battery 2 4 S Serial port 2 17 Services and Support contact information 8 2 Servicing the system required tools 3 2 Setting boot devices 2 16 Supervisor pas...

Page 104: ...t or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from the one to which the receiver is connected To meet FCC standards shielded cables and power cords are required to connect this device to a personal computer or other Class B certified device Canadian Department of Communications Compliance Sta...

Page 105: ...nufacturer Discard used batteries according to the manufacturer s instructions Il y a danger d explosion s il y a replacement incorrect de la batterie Remplacer uniquement avec une batterie du même type ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant Battery Disposal The main battery is made of Lithium Ion Li Ion or nicke...

Page 106: ...NEC Computers Inc 15 Business Park Way Sacramento CA 95828 www nec computers com 819 200669 000 05 2000 ...

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NEC VERSA VXI Series, Service And Reference Manual

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