NEC UX5000, Manual

Page: 269 / 588

Park and Page
UX Mail Manual Chapter 2: Features
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251
2
Park and Page
Description
Voice mail can Park an Automated Attendant Screened Transfer at an extension and automatically Page with
a prerecorded Paging Message announcing the parked call. The Paging Message typically says something
like, “
Mike Smart, you have a call.” With Park and Page, voice mail automatically tries to locate the sub-
scriber instead of just sending the call to the mailbox. Additionally, there is no need for an operator or recep-
tionist to manually answer the call, park it, and then try to locate the employee. To activate park and page,
the subscriber records the Paging Message. Depending on how the subscriber wants Park and Page to oper-
ate, they can turn the Paging Message on or off. For more on the Paging Message, see page 249.
When the Paging Message is recorded and turned on:
● Park and Page occurs immediately when an Automated Attendant caller dials the subscriber’s extension.
When the Paging Message is recorded but turned off:
● Park and Page will occur only if the extension is unanswered.
When the Paging Message is not recorded:
● Park and Page cannot occur.
Note: Park and Page is only available at Subscriber Mailboxes.
Park and Page and Direct Inward Lines
To have Park and Page activate for an extension’s Direct Inward Line (DIL), the extension user should for-
ward their calls to voice mail. The following chart shows the interaction between voice mail and the for-
warded DIL. The operation occurs regardless of whether the Paging Message is on or off.
For more on forwarding to voice mail, see
C
ALL
F
ORWARD TO A
M
AILBOX
(
PAGE
82)
.
Call Forwarding Type Action at the Extension
Ring No Answer When Extension is Busy or Unanswered:
Voice mail answers the call and lets the caller dial:
■ 1 to leave a message in the called extension’s mailbox.
■ 2 to page the user (i.e., activate Park and Page).
■ 3 for other options (based on the extension’s Next Call Rout-
ing Mailbox settings).
Busy/No Answer When Extension is Busy:
■ Sends the DIL immediately to the called extension’s mailbox.
When Extension is Unanswered:
Voice mail answers the call and lets the caller dial:
■ 1 to leave a message in the called extension’s mailbox.
■ 2 to page the user (i.e., activate Park and Page).
■ 3 for other options (based on the extension’s Next Call Rout-
ing Mailbox settings).
Immediate Voice mail sends the DIL immediately to the called extension’s
mailbox.