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Page 9 of 10 

 

Service:  

604 -856- 9155

 

Email:  

[email protected]

 

Voicemail Programming 

 

Record Company Greetings 

 

1.

 

From Extension (usually reception)

press 

VM

SG 

K

EY

 

2.

 

Press

 72

 

to enter system administration 

3.

 

Press 

4 

to record an instruction greeting   

4.

 

E

NTER 

the greeting

 

M

AILBOX

 

you’d like to record: 

a.

 

001

 

- to record the 

D

AY

 greeting  

b.

 

002

 - to record the 

N

IGHT

 

greeting  

c.

 

003

 - to record the 

H

OLIDAY

 greeting  

d.

 

004 

- to record the 

C

OMPANY 

D

IRECTORY

 

Greeting  

e.

 

005

 - to record the 

G

ENERAL 

I

NFORMATION

 

Greeting  

5.

 

Press 

7

 to record and follow the prompts 

6.

 

Press 

5

 to listen to your recording and press # to exit listen mode 

7.

 

Press 

#

 to back up one step to step 3 to record another greeting 

8.

 

Hang up when you are finished 

 

E

XAMPLE

:

 

 

 

Mailbox 001:

 

(D

AY

)

 

 

Thank you for calling    

 

 

 

 

If you know the extension of the person you are calling, please enter it now. 

 

For our Company Directory, press 2 

(Goes to Mailbox 004)

 

 

For hours of operation and location, press 3 

(Goes to Sub Menu 005)

 

 

To reach reception or leave a general message, please remain on the line or press 0.  

 

To repeat this message, press * 

 

Thank you for calling    

 

 

 

 

Mailbox 002:

 

(N

IGHT

)

 

 

Thank you for calling    

 

 

 

 

We are currently closed. Our regular business hours are    

 

 

 

 

If you know the extension of the person you are calling, please enter it now. 

 

For our Company Directory, press 2 

(Goes to Mailbox 004)

 

 

For location and fax information, press 3 

(Goes to Sub Menu 005)

 

 

To leave a general message for reception, please remain on the line or press 0. 

 

To repeat this message, press * 

 

Thank you for calling    

 

 

 

 

Mailbox 004:

 

(C

OMPANY 

D

IRECTORY

) 

 

For  

 

 

 

, please press   

 

 

 

 

For  

 

 

 

, please press   

 

 

 

 

For  

 

 

 

, please press   

 

 

 

 

For  

 

 

 

, please press   

 

 

 

 

To repeat this message, press * 

Summary of Contents for Univerge SV9100

Page 1: ...Page 1 of 10 SV9100 InMail Voicemail Administration Guide Service 604 856 9155 Email service natg ca...

Page 2: ...g Light 7 Camp On 7 Picking Up a Call for Another Extension 7 Swapping Extension Numbers 7 Changing Internal Dialing from Voice Ring 8 Background Music 8 Voicemail Programming 9 Record Company Greetin...

Page 3: ...res lines int ext numbers Recall Transfers callers to an external number if applicable Feature Used for programming Answer Answers the First incoming call to a specific phone Mic Mutes the microphone...

Page 4: ...e user name as previously provided by NATG 3 Enter Password password as previously provided by NATG 4 Press Enter OR Click Changing the Name of a Set 1 Log in to Web Pro 2 Click System Data 3 Click 4...

Page 5: ...the feature you would like to program on that key with example 01 DSS One Touch programs ext s or external s Note if making it a 01 DSS One touch you will need to enter the extension number OR 9 plus...

Page 6: ...ion Number OR 9 Phone Number 8 Click Apply when finished 9 Click the arrows to move to the next page of DSS key s OR 10 Click Home Click Logout Changing the Date Time 1 Log in to Web Pro 2 Click Syste...

Page 7: ...oyee contacts you saying their message light is on but they do not have voicemail follow these instructions to cancel it From the employee s phone that is flashing 1 Press SPEAKER key dial 773 2 Press...

Page 8: ...employee will have to pick it up or speaker or to voice so your voice pages through the speaker of their phone Here are the instructions on how to change that per phone From the employee s phone that...

Page 9: ...ilbox 001 DAY Thank you for calling If you know the extension of the person you are calling please enter it now For our Company Directory press 2 Goes to Mailbox 004 For hours of operation and locatio...

Page 10: ...ting Activation De Activation 1 Record a holiday greeting Mailbox 003 see page 5 for instructions 2 From Extension usually reception press VMSG KEY 3 Press 72 for system administration 4 Press 6 for o...

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