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Service:  

604 -856- 9155

 

Email:  

[email protected]

 

 

Table of Contents 

 

Phone Outline

............................................................................................................................ 3

 

Online System Programming

 ........................................................................................... 4

 

Logging in to Web Pro: ............................................................................................................................................ 4

 

Changing the Name of a Set: .................................................................................................................................. 4

 

System Speed Dials: .................................................................................................................................................. 4

 

Changing One Touch Key of a Set: ...................................................................................................................... 5

 

Changing One Touch Keys for Reception Console: 

(if Applicable)

 ........................................................... 6

 

Changing the Date & Time: .................................................................................................................................... 6

 

Changing Voicemail to Email Address for an Employee: ........................................................................... 6

 

Deleting/Adding Mailboxes: ................................................................................................................................. 7

 

Phone System Programming

 ............................................................................................ 7

 

Clearing Message Waiting Light .......................................................................................................................... 7

 

Camp On ........................................................................................................................................................................ 7

 

Picking Up a Call for Another Extension .......................................................................................................... 7

 

Swapping Extension Numbers ............................................................................................................................. 7

 

Changing Internal Dialing from Voice/Ring ................................................................................................... 8

 

Background Music .................................................................................................................................................... 8

 

Voicemail Programming

 ..................................................................................................... 9

 

Record Company Greetings ................................................................................................................................... 9

 

Holiday Greeting Activation/De-Activation ................................................................................................. 10

 

Making Changes to a Mailboxes ........................................................................................................................ 10

 

 

I

MPORTANT 

N

OTE

:

 

The extension and mailbox numbers referenced in this guide are the most commonly used configuration.  It 
does not guarantee that your company will use the same extension and mailbox numbers due to each systems 
customized configuration.  If you are unsure of what numbers were used in your configuration, please call or 
email the NATG service department.  

Summary of Contents for Univerge SV9100

Page 1: ...Page 1 of 10 SV9100 InMail Voicemail Administration Guide Service 604 856 9155 Email service natg ca...

Page 2: ...g Light 7 Camp On 7 Picking Up a Call for Another Extension 7 Swapping Extension Numbers 7 Changing Internal Dialing from Voice Ring 8 Background Music 8 Voicemail Programming 9 Record Company Greetin...

Page 3: ...res lines int ext numbers Recall Transfers callers to an external number if applicable Feature Used for programming Answer Answers the First incoming call to a specific phone Mic Mutes the microphone...

Page 4: ...e user name as previously provided by NATG 3 Enter Password password as previously provided by NATG 4 Press Enter OR Click Changing the Name of a Set 1 Log in to Web Pro 2 Click System Data 3 Click 4...

Page 5: ...the feature you would like to program on that key with example 01 DSS One Touch programs ext s or external s Note if making it a 01 DSS One touch you will need to enter the extension number OR 9 plus...

Page 6: ...ion Number OR 9 Phone Number 8 Click Apply when finished 9 Click the arrows to move to the next page of DSS key s OR 10 Click Home Click Logout Changing the Date Time 1 Log in to Web Pro 2 Click Syste...

Page 7: ...oyee contacts you saying their message light is on but they do not have voicemail follow these instructions to cancel it From the employee s phone that is flashing 1 Press SPEAKER key dial 773 2 Press...

Page 8: ...employee will have to pick it up or speaker or to voice so your voice pages through the speaker of their phone Here are the instructions on how to change that per phone From the employee s phone that...

Page 9: ...ilbox 001 DAY Thank you for calling If you know the extension of the person you are calling please enter it now For our Company Directory press 2 Goes to Mailbox 004 For hours of operation and locatio...

Page 10: ...ting Activation De Activation 1 Record a holiday greeting Mailbox 003 see page 5 for instructions 2 From Extension usually reception press VMSG KEY 3 Press 72 for system administration 4 Press 6 for o...

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