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Document No. SIB 244 

   Page 

39

 of 

52

 

1

st

 July 2008 

 

 

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.  
The information in this technical documentation is advisory in nature and is subject to change.  NEC may make improvements and changes in the products 
described in this documentation without notice.  Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.  
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC 
Australia Pty Ltd. 

UM8000

 

Unified

 

Messaging

 

 

The

 

UM8000

Mail

 

solution

 

is

 

an

 

enhanced,

 

in

skin

 

unified

 

messaging

 

system

 

that

 

delivers

 

abundant

 

message

 

storage,

 

scalable

 

port

 

capacity

 

and

 

all

 

the

 

features

 

you’ve

 

come

 

to

 

expect

 

from

 

NEC,

 

a

 

leader

 

in

 

voice

 

messaging

 

products.

 

UM8000

Mail

 

offers

 

a

 

reliable

 

system

 

with

 

a

 

smaller

 

footprint

 

and

 

lower

 

operating

 

cost

 

than

 

other

 

systems.

 

 

The

 

UM8000

Mail

 

system

 

can

 

store

 

over

 

500

 

hours

 

of

 

messages

 

and

 

is

 

scalable

 

from

 

2

 

to

 

16

 

ports

 

and

 

provides

 

support

 

for

 

up

 

to

 

1000

 

mailboxes.

 

It

 

offers

 

up

 

to

 

4

 

optional

 

fax

 

ports.

 

Because

 

the

 

UM8000

Mail

 

line

 

card

 

installs

 

inside

 

the

 

SV8100

 

chassis,

 

it

 

uses

 

less

 

space

 

and

 

power

 

than

 

other

 

stand

alone

 

messaging

 

systems.

 

If

 

the

 

system

 

experiences

 

a

 

power

 

failure,

 

the

 

UM8000

Mail

 

uses

 

the

 

same

 

battery

 

backup

 

as

 

the

 

SV8100

 

system,

 

adding

 

another

 

measure

 

of

 

reliability

 

to

 

the

 

system.

  

 

With

 

feature

rich

 

Unified

 

Messaging,

 

all

 

voice,

 

fax

 

and

 

e

mail

 

messages

 

are

 

directed

 

into

 

one

 

inbox.

 

This

 

enables

 

users

 

to

 

keep

 

track

 

of

 

all

 

their

 

messages

 

more

 

easily.

 

Employees

 

can

 

easily

 

prioritize

 

their

 

messages

 

and

 

streamline

 

their

 

workloads.

  

With

 

Unified

 

Messaging

 

users

 

can:

  

 

Set

 

up

 

their

 

mailboxes

 

to

 

meet

 

their

 

personal

 

needs

  

 

Play

 

and

 

record

 

messages

 

using

 

their

 

multimedia

 

PCs

  

 

Send

 

and

 

receive

 

secure

 

faxes.

 

Inbound

 

and

 

outbound

 

documents

 

are

 

password

protected

 

and

 

stored

 

electronically

 

until

 

previewed

 

and

 

printed

 

from

 

a

 

networked

 

PC.

 

 

Users

 

can

 

control

 

and

 

configure

 

their

 

personal

 

mailbox

 

settings

 

using

 

the

 

Mailbox

 

Manager’s

 

graphical

 

user

 

interface

 

(GUI).

 

Greetings,

 

security

 

codes,

 

notifications,

 

groups,

 

conversation

 

preferences

 

and

 

more

 

can

 

all

 

be

 

modified

 

through

 

the

 

Mailbox

 

Manager.

 

In

 

addition,

 

the

 

user

 

can

 

handle

 

messages

 

via

 

this

 

interface.

 

They

 

can

 

listen

 

to,

 

delete

 

and

 

archive

 

messages.

 

They

 

can

 

also

 

choose

 

to

 

download

 

selected

 

messages

 

to

 

their

 

PC

 

in

 

WAV

 

file

 

format.

 

 

Key

 

Features:

 

 

 

Speed

 

Keys

  

 

Subscriber

 

Controlled

 

Groups

  

 

Variable

Length

 

Security

 

Codes/Passwords

  

 

Live

 

Record,

 

Message

 

Cancel

 

and

 

Redirect

  

 

Caller

 

Interviewing

  

 

Soft

Key

 

Functionality

 

and

 

Trunk

 

Mapping

  

 

Remote

 

Maintenance

  

 

Date

 

and

 

Time

 

Stamp

  

 

Transfer

 

to

 

Attendant

  

 

Urgent

 

Message

 

Count

  

 

User

Changeable

 

Voice

 

Prompts

 

&

 

Single

Digit

 

Dialling

  

 

Fax

 

Detect,

 

Routing

 

and

 

Notification

  

 

Subscriber

 

Self

Enrolment

  

 

Reports

  

 

Out

Dial

 

Notification

 

to

 

Pager

  

 

Future,

 

Urgent

 

and

 

Return

 

Receipt

 

Delivery

 

 

Port

 

Independence

  

 

Cascade

 

Notification

  

 

Menu

 

Options

  

 

Cut

Through

 

Paging

 

and

 

Message

 

Editing

  

 

Multilingual

 

Capability

 

and

 

Multiple

 

Personalized

 

Greetings

  

 

Extension

 

Remapping

  

 

Message

 

Rewind,

 

Pause

 

and

 

Fast

 

Forward

  

 

Alphanumeric

 

Directory

  

 

Supervised/Unsupervised

 

Transfers

  

 

Message

 

Waiting

 

Notification

  

 

Guest

 

Mailboxes

 

and

 

Call

 

Screening

  

 

Volume

 

and

 

Speed

 

Control

  

 

Holiday

 

Schedules

  

 

Call

 

Accept

 

or

 

Reject

 

 

Summary of Contents for Univerge SV8100

Page 1: ...yees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd NEC BSG Technical Assistance Centre Service Information Bulletin UNIVERGE SV...

Page 2: ...the next generation SMB communications solution in the UNIVERGE SV8100 Whether your business is small or medium sized NEC s UNIVERGE SV8100 Communications Server provides the flexibility to meet all o...

Page 3: ...ot be reproduced without prior written approval of NEC Australia Pty Ltd What is included in Release 1 Platform o 6 Slot 2RU Chassis up to 4 per stack o Choice of 19 Rack Wall Floor or Stand mounting...

Page 4: ...lots 6 12 18 24 Time Slots 111 222 333 444 TDM Ports 96 192 288 384 512 MLT DLC 80 160 240 320 512 SLT LC 24V 80 176 272 368 OPX DIOP 48V 24 48 72 96 IP MLT Extensions 512 SIP Extensions 512 Analogue...

Page 5: ...IPK II V2000 IPK II V2500 SV8100 R1 SV8100 Comments Account Code Forced Verified Unverified S S S S Account Code Entry S S S S Alarm S S S S Alarm Reports X E S S Alphanumeric Display S S S S Backlit...

Page 6: ...Applications S S S S Conference S S S S Added the ability for Silent Monitor on a Conference Conference Bridge S S S X Planned for Release 2 Conference Voice Call Privacy Release S S S S Continued Di...

Page 7: ...S DT300 DT700 telephones support Headset Ring Hold S S S S Hotel Motel S E S S Hot Keypad X E S S Hotline S S S S Howler Tone Service S S S S In Mail X S S S Intercom S S S S IP MLT ITH MEGACO S E E...

Page 8: ...m Multiline Terminal S S S S Pulse to Tone Conversion S S S S Quick Transfer to Voice Mail S E S S Redial Key S S S S Remote System Upgrade S S S S Repeat Redial S S S S Resident System Program S S S...

Page 9: ...been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Trunk Queuing Camp On S S S S Unified Messagi...

Page 10: ...are 2 3 302311 CD 4DIOP Firmware 2 2 402211 CD 4ODT Firmware 2 1 502111 CD PZ 4BRI Firmware 2 3 602313 602323 602333 CD PRT Firmware 2 4 702413 702423 702433 CD LTA Firmware 2 3 1B2313 1B2323 1B2333 P...

Page 11: ...ation Title Document No SV8100 General Description Manual 10557 SV8100 Features Specifications Manual 10534 SV8100 Hardware Manual 10536 SV8100 Programming Manual 10533 SV8100 System Maintenance Manua...

Page 12: ...tralia Pty Ltd Customer CD The UNIVERGE SV8100 Customer CD is supplied with each SV8100 system Stock Number 4421018 Manuals o IPK II Features Specifications Manual o IPK II General Description Manual...

Page 13: ...or you The system relies on 3 main items An email address for licensing purposes A Hardware Key Code also known as HKC or Key found on a CPU A customer and location of where the system will reside Har...

Page 14: ...every customer location but has a maximum use limit depending on the system There is a limit for the number of times you can get free licenses these vary per product The license server will keep coun...

Page 15: ...f NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Flexible Methods for SV8100 Licensing Automated 24 7 License Download End User SV8100 NEC Lice...

Page 16: ...stem Features Stock No License Code Description 4426035 LK SYS SMDR LIC SMDR License Enables system SMDR Feature 4426084 LK SYS HM LIC Hotel Motel License Enables Hotel Motel system features LK SYS 1S...

Page 17: ...AIL4 LIC InMail 4 Port license Approximate 32 Hours of storage and requires VM8000 InMail CF 512M 4422043 4426022 LKS VM INMAIL8 LIC InMail 8 Port license Approximate 32 Hours of storage and requires...

Page 18: ...Plus VMM Outlook VML Lotus Notes VMG GroupWise and Web Mailbox Manager InACD Stock No License Code Description 4426028 LK SYS ACD LIC Activation key supporting InACD Provides 64 ACD Groups 256 ACD age...

Page 19: ...Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd System Hardware Chassis Mounting Hardware Stock No Model Name Description Picture 8503017 SV8100 Basic Packag...

Page 20: ...llowing functionality External Paging Output Internal MOH tone External MOH BGM Input External Music Control USB Interface Ethernet Interface PZ VM21 Interface PZ ME50 Interface PZ 32 64 128IPLA Inter...

Page 21: ...Interface 4422023 CD 4COTA CO Trunk Loop Start 4422024 PZ 4COTG Expansion CO Trunk Interface 4422025 CD 2BRIA Basic Rate Interface 4422026 PZ 2BRIA Expansion Basic Rate Interface 4422027 CD PRTA Prima...

Page 22: ...td and may not be reproduced without prior written approval of NEC Australia Pty Ltd Battery Backup Stock No Product Name Description Picture 4422010 CHS2U BATT MTG KIT 4422038 CHS2U BATT CA INT 44220...

Page 23: ...s been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Terminal Hardware DT300 Digital Multiline Te...

Page 24: ...re 4424017 APR LA UNIT Analogue Port Adaptor with Ringer 4424018 ADA LA UNIT Analogue Device Adaptor Voice Recording Interface 4424033 WM LA UNIT Wall Mount Unit 4424035 ILPA RA UNIT In Line Power Ada...

Page 25: ...ployees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Modules Stock No Model Name Description Picture 4424032 LCD BL L BK UNIT...

Page 26: ...key model only Line keys on base terminal DESI less LCD 24 32 DESI less 2 6 24 2 6 Line key extension add on modules 8 line key 60 DSS console DESI less console 8 line key 60 DSS console DESI less con...

Page 27: ...iline Terminal with eight programmable line keys four soft keys 8502534 DTR 16D 1A BK TEL Digital Multiline Terminal with sixteen programmable line keys four soft keys 8502535 DTR BA 1A BK TEL Digital...

Page 28: ...onfiguration File Required equipment IP phone manager Free software available for download on NEC s website This software will be used to create the config file for the IP terminals FTP server Free so...

Page 29: ...cument are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be re...

Page 30: ...cument are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be re...

Page 31: ...ment has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd After you click on Save as it will br...

Page 32: ...in that window under ASCII Now type in NECDT700 This should have also added 4E 45 43 44 54 37 30 30 under the binary section Now click on OK and close Highlight the server again then right click and...

Page 33: ...xel 64K colour LCD Backlit display Icon driven menu Seamless handover Memory card optional Standard headset connection Hands free operation 20 ringer melodies with distinction between type of call Per...

Page 34: ...ion Sensitivity typical 90 dBm Dual omni directional internal antennas Typical range indoor 20 50 m outdoor 300 m Physical characteristics Size 235 x 45 x 172 mm WxDxH Weight 540 g incl packaging Hous...

Page 35: ...can toggle between the two parties by pressing the Green phone key To transfer the first call to the enquiry call party press the Red phone key Change the volume During a call press the volume up or...

Page 36: ...hanges in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has...

Page 37: ...without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior writt...

Page 38: ...of dialling options They can direct themselves to the called party without being placed on hold or having their calls dropped Employees can also efficiently manage their calls and messages with easy...

Page 39: ...messages are directed into one inbox This enables users to keep track of all their messages more easily Employees can easily prioritize their messages and streamline their workloads With Unified Messa...

Page 40: ...ntrolled by CD CP00 for the following features o Voice ports o Fax Ports o Number of View App Sessions o Hospitality PMS o AMIS PlusNet o System Languages o Hospitality Languages New Email Features fo...

Page 41: ...ted at initial release of the UM8000 Mail or are in the process of being modified Features that are not supported Live Monitor All Fax Functions o Fax detect from main greeting o Personal Fax Box o Pr...

Page 42: ...Hardware PZ VM21 CD VM00 Storage Compact Flash 512MB 32 Hours 2GB 125 Hours 8GB 550 Hours Voice Ports 2 4 8 12 16 2 4 8 2 4 8 4 8 12 16 Fax Ports NIL NIL 1 2 1 2 3 4 Mailboxes NIL 576 250 1000 Langua...

Page 43: ...Yes Auto Login to voice Mail using Pre defined ANI Number New Yes No No No Auto Time Stamp Yes Yes Yes Yes Automated Attendant Yes Yes Yes Yes Automated Attendant Transfer Yes Yes Yes Yes Automatic Ro...

Page 44: ...hedules Yes Yes Yes Yes Flexible Call Routing Yes Yes Yes Yes Flexible Mailbox Numbering Plan Yes Yes Yes Yes Forced Unscreened Transfer Yes Yes Yes Yes French Canadian User Interface Yes if one of th...

Page 45: ...w messages system wide or per mailbox Yes per mailbox setting Yes system wide setting Yes system wide setting Message Record Yes Yes single destination only Yes Yes Message Reply Yes Yes Yes Yes Messa...

Page 46: ...Yes Yes Yes Yes TeLANophy Capable Yes No Yes Yes Tenant Service No No No No Text to Speech Yes Delayed Release No Yes No Time and Date Stamp Yes Yes Yes absolute Yes absolute Trace Viewer No No No No...

Page 47: ...Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd ACD MIS Application The...

Page 48: ...ject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced witho...

Page 49: ...tly to System Data Programming from the Card Configuration screen 3 Enhanced PCPro download error handling a Previously when PCPro encountered an error on a download it would notify the user and then...

Page 50: ...o modem number PRG 11 15 14 Default 740 On PC install and configure modem with a connection to the PSTN 2 Create a PPP Dialup Connection Account one per destination Access Network Connections via Wind...

Page 51: ...s document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd PC Programming WebPro The WebPr...

Page 52: ...to tailor a communications offering that places the user back in control It allows communications to be tailored to a customer s business process not forcing customers to bend to inflexible technologi...

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