NEC Univerge DT930 User Manual Download

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UNIVERGE DT930/DT920(8LCX)

USER’S GUIDE

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Also, please keep this document to the place where you can see any time.

Safety Precautions and Regulatory Notices for DT Series (GVT-034084-001)

The latest version of document can be downloaded from the following URL

https://mind.bcom.nec.co.jp/customernet/safety-info/table_t.html

GVT-118708-001

Issue 2.0

June, 2020

Summary of Contents for Univerge DT930

Page 1: ...fully Also please keep this document to the place where you can see any time Safety Precautions and Regulatory Notices for DT Series GVT 034084 001 The latest version of document can be downloaded fro...

Page 2: ...has prepared this document for use by its employees and customers The information contained herein is the property of NEC Platforms Ltd and shall not be reproduced without prior written approval from...

Page 3: ...en such as speaker volume control and LCD contrast adjustment FEATURE OPERATION This chapter describes the operating procedures of service features such as make a call answer an incoming call set call...

Page 4: ...the dial tone from handset when you lift up the hand set If you press speaker key you will hear the dial tone from speaker Special Dial Tone If you press the transfer key while you are in conversation...

Page 5: ...ND DESI PRINTER SHEET 15 ADJUSTING ANGLE OF TILT LEGS 15 CONNECTING LAN CABLE 16 ATTACHING DIRECTORY CARD 16 CONNECTING HEADSET 17 TERMINAL SETUP 18 ADJUSTING VOLUMES 18 TO ADJUST HANDSET RECEIVER VOL...

Page 6: ...WHEN THE PHONE STARTS 26 TO SET HOME SCREEN 26 REGISTER A HOME URL 27 TO CHANGE PASSWORD 28 TO SET USABILITY 28 TO RESET TERMINAL SETTINGS 28 TO DOWNLOAD A FILE 28 TO BACK UP OR RESTORE THE SETTING DA...

Page 7: ...CON 57 FEATURE OPERATION 58 LOGIN LOGOUT 58 TO LOGIN 58 TO LOGOUT 58 MAKING A CALL 59 TO MAKE AN EXTERNAL CALL 59 TO MAKE AN INTERNAL CALL 59 ANWERING A CALL 59 TO ANSWER AN EXTERNAL CALL 59 TO ANSWER...

Page 8: ...DSFREE 65 TO CANCEL 65 TO MAKE A CALL WITH HANDS FREE 65 TO ANSWER A CALL WITH HANDS FREE 65 CALL PICKUP GROUP 65 CALL PICKUP DIRECT 66 MULTILINE APPEARANCE 66 TO ANSWER A CALL 66 DND DO NOT DISTURB 6...

Page 9: ...3 CID CALLER ID CALL DISPLAY 73 TO DISPLAY CALLING PARTY INFORMATION 73 TO REDISPLAY CALLING PARTY INFORMATION 73 VOICE FIRST TONE FIRST 74 TO SET VOICE FIRST TONE FIRST MODE 74 WHEN A CALLED TERMINAL...

Page 10: ...IGHT CHARACTERS ON LCD 82 TO CHANGE OF THE TARGET LINE TO BE DISPLAYED IN DOUBLE HIGH SIZE 82 HEADSET OPERATION 83 TERMINAL OPERATION USING THE HEADSET 83 ADJUSTING HEADSET RINGER TONE VOLUME 83 HOW T...

Page 11: ...INTRODUCTION 1 INTRODUCTION FACE LAYOUT ITK 24CG 1 TEL 24CG ITK 8TCGX 1 TEL Touch Panel ITK 8LCX 1 TEL Self Labeling...

Page 12: ...ixed Except 1000BASE T Voice CODEC G 711 law A law G 729a G 722 IP address setting Sets via DHCP server Sets Statically QoS ToS IP Precedence Diffserv VLAN Tag VLAN IEEE802 1Q p LLDP MED DHCP Security...

Page 13: ...Negotiation Fixed Except 1000BASE T Voice CODEC G 711 law A law G 729a G 722 IP address setting Sets via DHCP server Sets Statically QoS ToS IP Precedence Diffserv VLAN Tag VLAN IEEE802 1Q p LLDP MED...

Page 14: ...INTRODUCTION 4 KEYS AND PARTS This section explains keys and parts of terminal ITK 24CG 1 TEL 24CG 18 17 16 1 15 14 13 11 12 9 10 8 2 3 4 5 6 7...

Page 15: ...INTRODUCTION 5 ITK 8LCX 1 TEL Self Labeling ITK 8TCGX 1 TEL Touch Panel 1 3 2 4 5 6 7 8 9 10 13 12 11 15 20 16 14 17 18 18 17 13 12 11 10 9 8 7 1 3 6 5 4 19...

Page 16: ...the menu Also this key is used as cursor movement key on the local menu of the terminal This terminal has Shortcut Menu for frequently used features Use this key to display the Shortcut Menu Note For...

Page 17: ...e key Programmable feature key by system administrator 15 Soft keys To select the feature which is shown at the bottom of the LCD The appropriate feature key is displayed on the screen according to th...

Page 18: ...the Favorite screen and continue the operation In this case however the hold button cannot be used so switch to Call screen when operating the phone Following explains about each display area This fig...

Page 19: ...are indicated alternately every 2 seconds If Ext name or no is overflow from the indication area the overflowed text will be cut off CLOCK AND CALENDER This area consists of a calendar and clock The...

Page 20: ...he system are displayed in this area It cannot be selected by pressing local soft key How to select system soft key DT930 24CG Move to orange colored focus by using the cursor key and press the enter...

Page 21: ...soft key 3 Call screen and then press the line key TO CLOSE CALL SCREEN AUTOMATICALLY When Call screen is displayed with the Auto Close method the screen returns to the original screen by on hooking o...

Page 22: ...lay The following table shows the line key lamp lamp icon indications by each terminal status Line key lamp Line key lamp icon Example of terminal status OFF Not displayed Idle state Green Steady Duri...

Page 23: ...ends on the usage environment For details please contact the system administrator PHONE BOOK There are two types of Phonebooks are available One is the Personal Phonebook which is saved in the each te...

Page 24: ...creen at the Favorite screen or select system soft key HIST at the call screen Please refer to CALL HISTORY about operating procedure for detail MENU By the menu button and press local soft key 4 Sett...

Page 25: ...Sheet on the terminal attach the Faceplate 2 At each corner press the locking pin back into place 1 Line Key Panel 2 Face Plate 3 DESI Printer Sheet Please attach the Faceplate securely If not the te...

Page 26: ...inal 2 Press the LAN cable into the groove 1 LAN Cable connector for PC PC Port 2 LAN Cable connector for the premises 3 LAN Cable 4 Groove 5 Terminal When you connect the LAN cable to a PC connect th...

Page 27: ...following procedure Headset is connected to HEADSET Connector which is located bottom of terminal For the headset that is supported please contact the NEC s dealer or NEC The headset which can be con...

Page 28: ...olume level of the ringer tone during incoming call arrival Press Up Down key during ringing TO SET RINGER TONE This section explains how to set a ringer tone WHEN DISTINCTIVE RINGING PATTERNS TO DIST...

Page 29: ...ature is required both terminal and system setting at initial installation For details please contact the system administrator 1 Display the Menu screen and select Settings 2 Select 1 User Settings 3...

Page 30: ...eriod of time because of the network delay etc 1 Display the Menu screen and select Settings 2 Select 1 User Settings 3 Select 2 Talk 4 Select 1 RTP Alarm 5 Select whether to ring the RTP Alarm If the...

Page 31: ...rd by terminal user oneself 1 Display the Menu screen and select Settings 2 Select 1 User Settings 3 Select 2 Talk 4 Select 4 Hold Music 5 Select desired Music on Hold When selecting Download the Musi...

Page 32: ...e levels handset receiver volume speaker volume ringer tone volume and LCD contrast volume 1 Display the Menu screen and select Settings 2 Select 1 User Settings 3 Select 3 Display 4 Select 2 Local Vo...

Page 33: ...mber is 7 5 Select 2 Backlight Fade Control When GUI mode is classic menu number is 5 6 Select whether to turn On Off the LCD smoothly TO CHANGE FONT SIZE Following explains how to change the font siz...

Page 34: ...of LCD 4 Line Display The Soft key characters are not applied 1 Display the Menu screen and select Settings 2 Select 1 User Settings 3 Select 3 Display 4 Select 7 Advanced 5 Select 2 Font Color 6 Sele...

Page 35: ...riority and the terminal does not receive the instruction to turn off the display from the external application TO CHANGE GUI MODE Following explains how to change the GUI mode DT930 Touch Panel model...

Page 36: ...model 1 Display the Menu screen and select Settings 2 Select 1 User Settings 3 Select 3 Display 4 Select 7 Portal Mode Settings 5 Select 3 Animation 6 Select whether to enable animation SCREEN WHEN TH...

Page 37: ...home URL is performed at the initial setting stage For detail please contact your administrator START UP THE PHONE The phone automatically access the home URL and displays the received XML applicatio...

Page 38: ...hen a password has been forgotten please contact the system administrator TO SET USABILITY Following explains how to set the Pop up operation of Home key This function is available when GUI mode is cl...

Page 39: ...risk key for separator of IP address To enter the address URI of FTP TFTP HTTPS press Soft key IP URI to switch the display to the URI input screen Press Soft Key IP URI By using the Dial keys enter t...

Page 40: ...Check whether the download file is placed in the folder of the server or not Place the download file in the specified folder of the server Check if the file name you entered is match with that stored...

Page 41: ...hen 3 HTTPS is selected here goto 6 7 Select 5 Account Settings 8 Select 1 User ID 9 Enter a User ID with digit keys Please refer to HOW TO INPUT CHARACTERS for how to enter the character 10 Select 2...

Page 42: ...the backup process ends in failure Upload Failed is displayed on the LCD Check to see the following points and retry backup CHECK POINTS ACTIONS Check whether IP address address URI of FTP TFTP HTTPS...

Page 43: ...he server where the files are stored Please refer to HOW TO INPUT CHARACTERS for how to enter the character The IP address input screen can be switched to URI input screen by the Soft key IP URI Press...

Page 44: ...t the cable securely If the retry of downloading fails many times the terminal may be in failure For details please contact the system administrator Other than above conditions if Download Failed or U...

Page 45: ...can check the connecting status of Bluetooth device with following status icons Icon Name Description Bluetooth Connecting The condition of connecting a terminal and Bluetooth device Bluetooth not co...

Page 46: ...ay the Menu screen and select Settings 2 Select 6 Option Device 3 Select 1 Bluetooth 4 Select 3 Additional setting 5 Select 1 Inquiry Time 6 Select desired inquiry time TO DISPLAY Bluetooth MODULE INF...

Page 47: ...dress information that is provided from external server is registered For detail please contact your administrator There are three types of shortcut display Small Photo Name Displays the photo registe...

Page 48: ...the shortcut registration Unregistered shortcut Shortcut name is not indicated A short cut name is indicated approximately 10 characters It depends on character string When exceeding the width of the...

Page 49: ...esired number From 1 up to 16 digit characters can be registered 4 Input a desired shortcut name 5 Select desired shortcut icon 6 Registered shortcut is displayed After a second input character and se...

Page 50: ...rogrammable key on the sides of screen 2 Display profile screen Profile screen is displayed It is possible to make a call to the person by pressing local soft key 2 You can also call by picking handse...

Page 51: ...tion can only be edited that is set at the shortcut registration You can replace the contact on the edit screen of a contact person shortcut but cannot edit the contact information For edit the contac...

Page 52: ...ut Select a registered shortcut by long press long tap HOW TO SELECT BY LONG PRESS DT930 24CG Use the cursor keys to move orange focus to a desired shortcut and long press the enter key DT930 Touch Pa...

Page 53: ...elete All Confirm the all delete If you cancel press back key 4 Short cut is deleted from favorite screen When shortcut deletion succeeded following message is indicated 5 If you would like to delete...

Page 54: ...red system soft key and press the enter key DT930 Touch Panel model Tap the system soft key Only when the item is selected the orange focus is displayed for about 1 second DT920 Self Labeling model Pr...

Page 55: ...warded to the other terminal FDN Call Forwarding No Answer Busy The incoming call is forwarded to the other terminal when the terminal is busy or no answer for predetermined time DND Do Not Disturb To...

Page 56: ...y repeatedly until display shows FDN 2 Press Soft key FDN Speaker key lamp light red 3 Dial the station number to be transferred 4 After 4 seconds return back to the idle screen automatically or Press...

Page 57: ...ot be used on the personal phone book screen Following explains how to use a personal phone book 1 Press local soft key 2 Phonebook at Favorite screen or Call screen 2 Select 1 Personal When the phone...

Page 58: ...is registered a call is made to the priority number When the priority number is not set a call is made to the lower registered number FROM PROFILE SCREEN 1 Select a destination from the phonebook list...

Page 59: ...put the data Focus on the data to input and press Enter key or local soft key 4 The following personal data can be registered Icon Data Description Name Personal name Company name Company name Telepho...

Page 60: ...local soft key 4 or Enter key at confirm window If you want to cancel press local soft key 1 5 Delete message is displayed SYSTEM PHONE BOOK Following explains the operation of system phonebook common...

Page 61: ...e call 1 Refer to TO START SYSTEM PHONEBOOK and display the search screen 2 Enter the characters of the name to search Up to 4 characters can be entered for keyword searching Please refer to HOW TO IN...

Page 62: ...of directory Press up down key or system soft key Prev or Next 4 Register the information of the called party Press system soft key ENTRY 5 Press system soft key NAME and then input the name 6 Input t...

Page 63: ...a character press left or soft key BK 10 After complete the input data press system soft key OK 11 Press Back key Return back to the idle screen TO EDIT Following explains how to edit the registered...

Page 64: ...story FROM LOCAL SOFT KEY 1 Press local soft key 4 History screen at favorite screen FROM CALL SCREEN 2 Press local soft key 3 System screen 3 Select system soft key HIST Displayed following history s...

Page 65: ...above the input area The following shows the characters that can be input for each menu TERMINAL PASSOWORD INPUT Input mode Number can be selected The other input mode is not available USER ID PASSWO...

Page 66: ...ebook is displayed the title of the phonebook is displayed To end the XML application press back key After close the application other running applications are stuffed left and indicated Usually appli...

Page 67: ...ose application screen is displayed XML service icon except for portal icon is displayed New application can be started by selecting close application After returned the application switch screen clos...

Page 68: ...assword displayed in After entering Login ID press Soft key OK 4 If the Login ID and Password are accepted display changes to normal idle status The terminal becomes available If you enter the wrong I...

Page 69: ...ANWERING A CALL This section explains how to answer a call with Answer key TO ANSWER AN EXTERNAL CALL 1 While hearing a ringing tone Call Indicator Lamp lights red Line key lamp lights red 2 Press Ans...

Page 70: ...y lamp lights green 3 Lift the handset and return to the held call It is possible to retrieve a call on hold from another terminal that has the same Line key flashing red IF UNANSWERED After predeterm...

Page 71: ...NT This feature allows a terminal user to transfer incoming or outgoing calls to another terminal within the system INITIATE TRANSFER BY EX 200 1 Call in progress Line key lamp lights green 2 Press Tr...

Page 72: ...wer within the predetermined time a recall is made to the terminal that initiates call transfer When recall is received the destination number is displayed on the LCD LAST NUMBER REDIAL It is possible...

Page 73: ...p lights red The desired number is automatically dialed 2 When party has answered lift the handset Speaker key lamp goes off STATION SPEED DIALING This feature allows a terminal user to dial long digi...

Page 74: ...nsion B 201 are engaged in a Two party connection Example Add the ext C to conversation 2 Extension A presses Transfer key Ext A will receive a special dial tone Ext B will receive a Music on Hold 3 E...

Page 75: ...ing off 2 Press Speaker key Speaker key lamp lights red Line key lamp lights green 3 Dial desired number 4 The called party answers Press Mic key or Soft key MIC Mic key lamp lights red Talk toward th...

Page 76: ...ture key Speaker key lamp lights red Line key lamp lights green 3 Dial the extension number of ringing terminal 4 Start conversation with calling party MULTILINE APPEARANCE This feature allows you to...

Page 77: ...er key Speaker key lamp goes off Line key lamp goes off SAVE AND REPEAT A NUMBER This feature allows a terminal to save a specific dialed number and then redial that number This feature is set by Soft...

Page 78: ...Lift the handset or press Speaker key Outgoing feature key lamp goes off Call Indicator Lamp goes off Line key lamp lights green 3 Dial the desired number TO CANCEL This feature is available only for...

Page 79: ...is set the trunk seizure is repeated and the number is dialed again after a predetermined time interval The feature key is set by system data setting at initial installation For details please contact...

Page 80: ...a busy terminal to call an idle terminal by simply dialing an additional digit The feature is set by system data setting at initial installation For details please contact the system administrator 1 L...

Page 81: ...or feature key The feature key is set by system data setting at initial installation For details please contact the system administrator 1 Press the Soft key repeatedly until display shows FDN when So...

Page 82: ...shows FDN when Soft key is used 3 Press Soft key FDN or Call Forwarding No Answer feature key 4 Press key 5 After 4 second return back to the idle screen automatically or Press Speaker key Speaker ke...

Page 83: ...et tone TO CANCEL CALL FORWARDING DESTINATION 1 Dial Call Forwarding Destination Cancel feature access code or press Call Forwarding Destination Cancel feature key 2 Dial station number to cancel 3 Af...

Page 84: ...r key lamp goes off 5 5 The called party can reply WHEN A CALLED TERMINAL HAS BEEN SET TO VOICE FIRST 1 Press Speaker key You will receive a dial tone Speaker key lamp lights red Line key lamp lights...

Page 85: ...Intercom groups have up to six terminals sharing a common signal path Users can call other members of the Manual Intercom group by pressing a Manual Intercom feature key each press sends a tone burst...

Page 86: ...p flashes green Tone burst or ring tone is heard 2 Press Dial Intercom feature key Dial Intercom feature key lamp lights green 3 Press Speaker key You will receive a dial tone Speaker key lamp lights...

Page 87: ...es Transfer key to return to calling party TIMED REMINDER This feature allows the system to be programmed to automatically call terminals at specified times Upon answering the terminal is connected to...

Page 88: ...de 3 Press Speaker key Speaker key lamp goes off WHISPER PAGE This feature allows a secretary to interrupt the boss in a private way By pressing a feature key or dialing an access code the secretary t...

Page 89: ...eature dial tone 3 Dial new time in 24 hr format using 6 digits HHMMSS You will receive a service set tone 4 Press Speaker key Speaker key lamp goes off DAY NIGHT MODE CHANGE BY STATION DIALING This f...

Page 90: ...t for any reasons such as power off etc while the terminal is placed in Security Mode the lock is not released For the way for resetting Security Mode please contact the system administrator TO LOCK O...

Page 91: ...handset Dial Emergency Number Only is displayed When you press Speaker key password entry screen is displayed The emergency call screen is displayed by lifting the handset Emergency call cannot be ma...

Page 92: ...einafter called as Enlarge Line Enlarge Line key the display can be changed The feature keys are set by system data setting at initial installation For details please contact the system administrator...

Page 93: ...instead of line key 3 Press Headset key to finish the call and the Headset key turns off To switch to headset mode press Headset key during a conversation ADJUSTING HEADSET RINGER TONE VOLUME You can...

Page 94: ...system administrator For details on how to connect a telephone and Wireless Headset see TO SET Bluetooth DEVICE and the manual attached to the Wireless Headset To Answer a Call 1 Press the Call contro...

Page 95: ...loads apps About radio interference If radio interference occurred wireless connection of the Bluetooth headset may be unstable such as disconnection noise in a call or hang up a call For that reason...

Page 96: ...he LCD display Calendar Format Set calendar display format and time display format Calendar Select this option to change the display order of date day of the week and year This feature does not work e...

Page 97: ...e URL Favorite Select this option to set the Favorite screen as the Home screen Call Select this option to set the Call screen as the Home screen Line Select this option to set the Line screen as the...

Page 98: ...this option to set necessary data when using FTP or HTTPS service User ID Select this option to enter a user ID for downloading via FTP or HTTPS server Password Select this option to enter a password...

Page 99: ...R Y S M I T H The following two input mode can be specified ABC English input mode NUM Number input mode Input mode switches over by pressing repeatedly and also it can be switched by press local soft...

Page 100: ...2 3 4 5 6 7 8 9 10 ABC ABC A B C a b c ABC D E F d e f ABC G H I g h i ABC J K L j k l ABC M N O m n o ABC P Q R S p q r s ABC T U V t u v ABC W X Y Z w x y z ABC SP _ NUM 1 NUM 2 NUM 3 NUM 4 NUM 5 NU...

Page 101: ...TER CODE TABLE FOR MENU CONTENTS PASSWORD INPUT INPUT DIAL 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 0 INPUT 1 10 Showing number of times pressing the key SP Showing blank space When inputting password c...

Page 102: ...OLDER NAME FILE NAME ADDRESS URI INPUT DIAL 1 16 2 17 3 18 4 19 5 20 6 21 7 22 8 23 9 24 10 25 11 26 12 27 13 28 14 29 15 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 SP 0 _ 1...

Page 103: ...15 1 2 3 4 5 6 7 8 9 0 _ INPUT 1 29 Showing number of times pressing the key SP Showing blank space Input mode switches over by pressing the repeatedly English Character capital letter English Charac...

Page 104: ...94 APPENDIX B INPUT CHARACTERS INPUT THE IP ADDRESS INPUT DIAL 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 0 1 INPUT 1 10 Showing number of times pressing the key 1 For separator of IP address...

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