2
Answering a Call
If phone is ringing then you can pick up handset or
press
SPEAKER
button.
Or
Press flashing
MULTILINE APPEARANCE
(for an
external call) button.
Transferring a Call- Screened
Press the
TRANSFER
key while on a call then dial
the extension number, alternatively when on a call
press the programmed one touch key of the person
you would like to transfer to.
You can then announce the call and hang up to
complete the transfer.
To cancel the transfer simply press the green
flashing Line key which has the held call.
Transferring a Call- Unscreened
Press the
TRANSFER
key while on a call then dial
the extension number, alternatively when on a call
press the programmed one touch key of the person
you would like to transfer to.
Hang up to complete the transfer.
Transferring to a Busy
Extension
Press the
TRANSFER
key while on a call then dial
the extension number, alternatively when on a call
press the programmed one touch key of the person
you would like to transfer to.
If you receive a busy tone press the
TRF
soft key
and hang-up. The call will go through to the
extension when they hang-up their call.
Parking a Call
While call in progress, press
TRANSFER
key and
dial
* 6 followed by
the Call Park access code, or
press Call Park Key. Call park access codes are
00-19.
To retrieve a Parked call
Dial Call Park access code
# 6
followed by the
parked call location number (00-19) or press the
Call Park Key.
Making an External Call
Lift Handset or press the
SPEAKER
key for a dial
tone. Then dial
0
for next available line and dial the
number
Making an Internal Call
Lift Handset or press the
SPEAKER
key for a dial
tone. Then dial the station extension of the person
you would like to call.
Note: If you the press
VOICE
soft key following an
extension number the phone will go into hands free
mode and you can speak to the other party without
them picking up the handset.
To Put a Call on Hold
When you’re on a call press the
HOLD
button, the
held Line then flashes.
To Retrieve Held Call
Lift hand set or press
SPEAKER.
Press held Line.
Conference Call
When on a call press the
CONF
soft key then dial
the next party.
When call is answered press the
ADD
soft key and
press the
BEGIN
soft key to join all parties.
Conference allows for 32 ports of Conferencing -
16 Parties at one time, therefore 2 x 16 parties
conferences.
This is also dependant on the
available lines you have on the phone system
.
NOTE
: Any party may exit the conference by
hanging up. The two parties will remain connected,
as long as one of the remaining parties is internal
Redial
Press
REDIAL
button which is the left Navigation
arrow. Press
#.
Last number will be redialled.
Alternatively scroll through the list and pick up
handset to call.
Summary of Contents for SV Series
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