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First Printing — August 1995

Copyright 1995

Copyright 1995

NEC Technologies, Inc.

NEC Corporation

1414 Massachusetts Avenue

7-1 Shiba 5-Chome, Minato-Ku

Boxborough, MA   01719

Tokyo 108-01, Japan

All Rights Reserved

All Rights Reserved

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Corporation (NEC) and/or its licensors.
NEC and/or its licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manufacturing,
reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.

The NEC product(s) discussed in this document are warranted in accordance with
the terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NEC.

To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of this
document or portions thereof without prior written approval of NEC is prohibited.

MultiSync and PowerMate are registered trademarks of NEC Technologies, Inc.

FastFacts is a U.S. trademark of NEC Technologies, Inc.

All other product, brand, or trade names used in this publication are the trademarks or

registered trademarks of their respective trademark owners.

Summary of Contents for POWERMATE P - SERVICE MANUAL 1995

Page 1: ...are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration cu...

Page 2: ...ernal Connectors 1 8 Power Supply Features 1 11 Speakers 1 11 Microphone 1 12 2 Getting Started Using Your Mouse 2 1 Using Online Documentation 2 4 Where to Go from Here 2 6 3 24 Hour Information Serv...

Page 3: ...Dealer 4 12 Getting Help from NEC s Technical Support Center 4 12 NEC Warranty Non Warranty Repair Service 4 13 A Setting Up a Healthy Work Environment Making Your Computer Work for You A 1 Arrange Yo...

Page 4: ...Contents v...

Page 5: ...is up and running The chapter includes a quick reference chart for finding information about a variety topics n Chapter 3 24 Hour Information Services lists the services available to you for informat...

Page 6: ...ur risk of developing nerve muscle or tendon disorders TEXT CONVENTIONS This guide uses the following text conventions n Warnings cautions and notes have the following meanings WARNING Warnings alert...

Page 7: ...d running Read this information to set up the system for the first time The Quick Reference Roadmap gives you a look at the documentation NEC tools software applications and services available to you...

Page 8: ...This is an online version of the How Does Your Workplace Measure Up brochure n MS DOS Quick Start Guide Comes with MS DOS Windows for WorkGroups systems Provides information for using MS DOS n Windows...

Page 9: ...the system is designed To purchase the service and reference manual call NEC at 1 800 632 4525 and select spare part sales at the prompt n NEC FastFacts NEC FastFacts is an automated service that sen...

Page 10: ...computer in the manner described in Appendix A Setting Up a Healthy Work Environment After unpacking your computer familiarize yourself with your system The following information provides a brief look...

Page 11: ...quad speed CD ROM reader is a standard feature in multimedia models The CD ROM reader is assigned as drive E Use the CD ROM reader to load and start programs from a compact disc CD You can also use th...

Page 12: ...ust the volume of an optional set of headphones n CD busy lamp Lights when the reader is retrieving data music or graphics audio from a CD Do not eject the CD or turn off the system unit when the lamp...

Page 13: ...Button Emergency Eject Hole CD Busy Lamp CD Tray CD ROM reader features Diskette Drive A Diskette drive A loads and starts programs from a diskette Diskette drive A is your primary bootable drive Your...

Page 14: ...the transmission medium instead of a traditional cable The IR port lets you transfer files to or from portable devices such as laptops and personal digital assistance PDA products using application so...

Page 15: ...indicates whether system power is on or off It also lets you know if the system is operating in a power saving mode A steady green lamp indicates that the power is on to all system components A blinki...

Page 16: ...does not respond to keyboard commands CAUTION Resetting your system can result in the loss of data Press the reset button only when all other methods of restarting your computer fails n Suspend button...

Page 17: ...e Selector Switch Power Supply Switch Printer Port 1 Serial Port 1 Serial Port 2 Rear features External Connectors External connectors let you attach peripheral devices such as a monitor keyboard mous...

Page 18: ...tors The microphone in jack lets you connect a microphone for recording audio information in your data system files and allows hands free speakerphone functions The line in jack lets you connect a ste...

Page 19: ...n Printer Port Use this port to connect a parallel printer with a 25 pin connector to the system n Serial Ports Attach a serial device with a 9 pin connector to each serial port Serial devices include...

Page 20: ...n the United States and Canada are 115 volts Outlets in Europe Australia and Asia except Taiwan are 230 volts Taiwan uses 115 volt outlets n Power supply switch Powers on the power supply The power su...

Page 21: ...speaker or by using the preinstalled sound system software Use the sound software to balance the speakers The software to operate the computer s sound system is AudioStation MICROPHONE Multimedia mod...

Page 22: ...Go from Here Look at this section for a quick reference to what you can do and where you can information USING YOUR MOUSE Use your mouse to quickly move around on the screen to select menu items and...

Page 23: ...ng to a menu and pressing the left mouse button holds the menu open for reading until you release the button n Drag Dragging your mouse attaches your pointer to an object on the screen and allows you...

Page 24: ...f the right mouse button depends on the application program you use See the documentation for the application to see what the button does The pointer also called a cursor can take the following shapes...

Page 25: ...about your mouse see your online User s Guide USING ONLINE DOCUMENTATION Your system comes with documentation conveniently available at your fingertips No more looking for printed documents Informati...

Page 26: ...n MS DOS Quick Start Guide comes with Windows for WorkGroups systems n Windows Quick Start Guide comes with Windows for WorkGroups systems n Using Windows 95 comes with Windows 95 systems Most of you...

Page 27: ...de in your online NEC PowerMate P Series System Documentation n Install any applications See the documentation that comes with the application See the following quick reference chart to find informati...

Page 28: ...ing Power in the online User s Guide NEC PowerMate P Series System Documentation Adding options Adding Internal Options or Adding External Options online Option Installation Guide NEC PowerMate P Seri...

Page 29: ...em Documentation Using Desktop Management Interface Desktop Management Interface in the online Hardware Reference Guide NEC PowerMate P Series System Documentation Using support services 24 Hour Infor...

Page 30: ...a commercial online service or Internet n Fax Service to NEC s Technical Support Services n Internet World Wide Web and NEC s ftp Site n NEC s Technical Support Services If you have access to a modem...

Page 31: ...one order the information you want by following the voice prompts and FastFacts will automatically fax the information to you If you are new to FastFacts you should first order one of the following ca...

Page 32: ...Facts Follow the automated instructions for ordering your document or catalog Press 2 if you want an introduction to FastFacts Follow the automated instructions for ordering your catalog or document 4...

Page 33: ...nto the BBS as follows 1 From the Windows for Workgroups Program Manager select Accessories and double click on Terminal NOTE If you have Windows 95 see the online help or your Windows 95 documentatio...

Page 34: ...h 6 Follow the screen prompts until the NECTECH Main Menu is displayed 7 At the Main Menu select J to join a conference Select Conference 1 for the desktop conference 8 From the Main Menu press F and...

Page 35: ...Support staff post technical questions and messages on the Message Board and access the NEC Software Library to download files Use the following steps to access America Online and NEC s online informa...

Page 36: ...aff post technical questions and messages on the Bulletin Board and access NEC s BBS to download files Use the following steps to access CompuServe and NEC s online information services 1 Log onto Com...

Page 37: ...and NEC s online information services 1 Log onto the AT T Interchange 2 At the opening screen click on Interchange enter your password at the prompt and click on Connect 3 At the Main Menu click on Co...

Page 38: ...fax modem The fax number is 508 635 4666 When using the E mail or fax support service you should include the following words in the subject field for prompt response from the appropriate technical per...

Page 39: ...ss the World Wide Web NEC Home Page enter the following Internet Uniform Resource Locator URL through your service http www nec com To access NEC s ftp Site enter the following Internet ftp address th...

Page 40: ...oblem is often one that you can solve yourself See the following sections in this chapter for help n What to Do If You Have a Problem See this section first to determine the cause of your problem n So...

Page 41: ...eck that all cables and power cords are securely connected n Is the monitor screen blank or is the display hard to read Check that the monitor is on Adjust the brightness and contrast controls on the...

Page 42: ...Check that the other end of the cable is plugged into a live properly grounded AC power outlet n System does not boot and error message displayed on screen Run the Setup Utility Check that the paramet...

Page 43: ...erating system documentation Check the memory requirements of your software applications If required install additional SIMM memory If you added optional memory check that you correctly installed the...

Page 44: ...formatted If not format it See your operating system documentation If the diskette drive busy lamp does not light when you load the diskette try a different diskette If this loads the problem is in t...

Page 45: ...een Adjust the monitor s video controls If this does not help turn the monitor off for several seconds then back on n There is constant movement on the screen A magnetic field is affecting your monito...

Page 46: ...ssible cause and solution n The system does not see the CD ROM reader The drive designation is wrong and should be changed The CD ROM reader is assigned as drive E n The CD ROM reader is not reading a...

Page 47: ...is still too low adjust the volume through the system software n Sound is only coming from one speaker Balance the speaker output by adjusting the balance in the sound software Microphone Problems Che...

Page 48: ...own your system configuration settings Then you can restore your system to its current settings WARNING The battery can explode if it is incorrectly replaced or improperly discarded Use only the same...

Page 49: ...You Have a Problem 3 Locate the battery socket on the system board Locating the battery socket on the system board 4 Carefully lift the battery from the socket tabs and out of the socket Removing the...

Page 50: ...ed on your system s hard disk QA Plus permits quick testing of all major system components individual testing of different system components and access to various testing options QA Plus comes on a di...

Page 51: ...problems Getting Help From Your NEC Dealer The NEC dealer from whom you purchased your system is a good source of help and should be contacted The dealer is backed by complete support resources and pr...

Page 52: ...ermine if you can solve the problem yourself within your company through your dealer or with the help of a technician from the NEC Technical Support Center If your system requires repair service from...

Page 53: ...YOU Computers are everywhere More and more people sit at computers for longer periods of time This appendix explains how to set up your computer to fit your physical needs This information is based o...

Page 54: ...usceptible to developing these disorders due to pre existing conditions or psychosocial factors see Pre existing Conditions and Psychosocial Factors later in the appendix To reduce your risk of develo...

Page 55: ...u use frequently within easy reach Adjust your workstation setup to the proper height as described in this appendix by lowering the table or stand that holds your computer equipment or raising the sea...

Page 56: ...e throughout the day Check the following n Keep your body in a relaxed yet upright position The backrest of your chair should support the inward curve of your back n Use the entire seat and backrest t...

Page 57: ...otrest when attempts to adjust your chair and workstation fail to keep your feet flat n Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation n...

Page 58: ...r wrists straight and use your entire arm when moving a mouse Do not grasp the mouse tightly Grasp the mouse lightly and loosely n Adjust the keyboard height so that your elbows are near your body and...

Page 59: ...ur wrists between typing Avoid resting your wrists on sharp edges n Type with your wrists straight Instead of twisting your wrists sideways to press hard to reach keys move your whole arm Keep from be...

Page 60: ...e following when you position the monitor n Adjust the monitor height so that the top of the screen is at or slightly below eye level Your eyes should look slightly downward when viewing the middle of...

Page 61: ...it hard for you to see your screen use an anti glare filter n Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution or glass cleaner...

Page 62: ...ged periods follow these instructions n Vary your tasks throughout the day n Take frequent short breaks that involve walking stand ing and stretching During these breaks stretch muscles and joints tha...

Page 63: ...oskeletal disorders include the following hereditary factors vascular disorders obesity nutritional deficiencies e g Vitamin B deficiency endocrine disorders e g diabetes hormonal imbalances connectiv...

Page 64: ...ou type n Is your keyboard directly in front of you n Do you avoid resting your wrists on sharp edges n Do you press the keys gently and not bang on them Checking Your Mouse n Is your mouse at the sam...

Page 65: ...egular eye checkups n Do you contact your doctor if you feel any sustained discomfort For more information on workstation setup see the American National Standard for Human Factors Engineering of Visu...

Page 66: ...Disk lamp 1 7 Documentation vii ix E E mail support 3 9 Error message 4 1 F FastFacts service 3 2 Fax support 3 9 Full power on mode 1 6 G Game connector 1 10 H Headphones 1 3 Help 4 11 from NEC s te...

Page 67: ...anagement 1 7 full power on mode 1 6 suspend button 1 7 suspend mode 1 6 1 7 Power saving features 1 7 Printer port connector 1 10 Problems 4 2 CD ROM 4 7 common problem solutions 4 3 diskette drive 4...

Page 68: ...Index 3...

Page 69: ...there is no guarantee that interference will not occur in a particular in stallation If this equipment does cause harmful interference to radio or television reception which can be determined by turn...

Page 70: ...batterie du m me type ou d un type recommand par le constructeur Mettre au r but les batteries usag es conform ment aux instructions du fabricant BATTERY DISPOSAL Do not place used batteries in your r...

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