6 NEC PowerMate 2000 Series Release Notes
Norton AntiVirus Software
See the following sections for information about:
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installing Norton AntiVirus™ software
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receiving a Norton AntiVirus alert when installing the Microsoft Virtual Machine program.
Installing Norton AntiVirus Software
During the installation of Norton AntiVirus software, the program prompts you to run “Live
Update” when the installation completes. Deselect the Live Update box before the installation
completes. If you leave the Live Update box checked and Live Update runs, the Norton
AntiVirus software does not function. This condition also prevents you from uninstalling the
program.
Remove the check from the Live Update box when you install the
Norton AntiVirus software. Leaving the Live Update box checked during the installation of Norton
AntiVirus software prevents the functioning of the program. Do not run Live Update during the
installation process.
If your system has the Microsoft Windows 98SE or Microsoft Windows 2000 operating system,
install the Norton AntiVirus software and then reboot your system. Run the Live Update option
after you reboot the system. If you have a problem after running the Live Update, reinstall the
Norton AntiVirus software. Do not run the Live Update. Reinstalling the Norton AntiVirus
software overwrites the corrupt files but leaves the updated Virus data files.
If your system has the Microsoft Windows NT operating system, do not
perform a Live Update for the Norton AntiVirus software. Performing a Live Update results in a
system error. This is an issue with the Norton Virus Update process. Norton is aware of this
issue.
Receiving a Norton AntiVirus Alert When Installing the Microsoft Virtual
Machine Program
Installing a current release of the Microsoft Virtual Machine (VM) program, such as build 3186
or 3188, generates an alert from the Norton AntiVirus 2000 software program. The alert is about
a “WM.Niceday Macro Virus,” but “with a different, harmless payload macro,” in Xmldso.cab
(XML classes that ship in the Microsoft VM program).
The cause of this alert is due to a problem with the Norton AntiVirus 2000 program, not the
virus definitions.
To resolve the issue, contact Symantec and inquire about the availability of a fix for this issue.
To work around the issue, click “Ignore the problem and continue” when you receive the Norton
AntiVirus Alert.
For additional information, go to the Symantec Web site at
http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999102208041706
Intel LANDesk Client Manager
See the following sections for information about:
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Intel
®
LANDesk
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Client Manager’s remote shutdown/power on functions
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the installation of LANDesk after restoring the system with Windows and Smart Restore.
