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Dell™ OptiPlex™ 380 Service Manual—

Mini-Tower 

 

Notes, Cautions, and Warnings 

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® 

Windows

® 

operating systems are not applicable. 

Information in this document is subject to change without notice. 

© 2010 Dell Inc. All rights reserved.

 

Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

March 2010     Rev. A01

 

Working on Your Computer

  

Specifications

  

Removing and Replacing Parts

 

System Board Layout

 

System Setup

 

Diagnostics

  

NOTE:

 A NOTE indicates important information that helps you make better use of your computer. 

CAUTION: 

A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. 

 

WARNING: 

A WARNING indicates a potential for property damage, personal injury, or death. 

Trademarks used in this text: 

Dell

, the 

DELL

 logo, 

and OptiPlex 

are trademarks of Dell Inc.; 

ATI Radeon 

is a trademarks of  

Advanced Micro Devices, Inc; 

Intel

,

 Pentium

Celeron, 

a n d

 Core

 are either trademarks or registered trademarks of Intel Corporation; 

Microsoft

Windows,

 

Windows Vista

,

 

and the

 Windows Vista

 start button

 

are either trademarks or registered trademarks of Microsoft Corporation in the United 

States and/or other countries.

Summary of Contents for OptiPlex 380

Page 1: ...its own March 2010 Rev A01 Working on Your Computer Specifications Removing and Replacing Parts System Board Layout System Setup Diagnostics NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage p...

Page 2: ... boot to a particular device or to bring up the diagnostics for the computer Making changes in the boot menu does not make any changes to the boot order stored in the BIOS F2 Press F2 to enter System Setup and make changes to user definable settings If you have trouble entering System Setup using this key press F2 when the keyboard lights first flash System Setup Menu Options Navigation Keystrokes...

Page 3: ...Self Monitoring Analysis and Reporting Technology SMART specification This option is disabled by default Drives Enables or disables the SATA or ATA drives connected to the system board System Configuration Integrated NIC Enables or disables the integrated network card You can set the integrated NIC to l Disable l Enable default l Enable with PXE l Enable with ImageSever ImageServe is incompatible ...

Page 4: ...tic Mode This option allows you to optimize your hard drives performance and acoustic noise level based on your personal preferences l Bypass default Do nothing needed for older drives l Quiet The drive is slower but quieter l Suggested Allow drive manufacturer to select the mode l Performance The drive is faster but possibly noisier Virtualization Support Virtualization This Option specifies whet...

Page 5: ... set to disabled Low Power Mode Enables or disables low power mode This option is disabled by default When low power mode is enabled the integrated network card is disabled when the computer shutsdown or hibernates Only add in network cards will be able to remotely wake the computer Remote Wakeup Allows the computer to power up when a network interface controller receives a wake up signal You can ...

Page 6: ...umLock LED Enables or disables the NumLock feature when your computer starts When enabled default this option activates the numeric and mathematical features shown at the top of each key When disabled this option activates the cursor control functions labeled on the bottom of each key POST Hotkeys Allows you to specify the function keys to display on the screen when the computer starts l Enable F2...

Page 7: ...r 2 Pull the retention clip away from the coin cell battery 3 Lift up the coin cell battery from its socket and remove the battery from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 8: ...Replacing the Coin Cell Battery To replace the coin cell battery perform the above steps in reverse order Back to Contents Page ...

Page 9: ...king Inside Your Computer 2 Pull back the cover release latch 3 Tilt the cover from the top outward WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 10: ...4 Remove the cover from the computer Replacing the Cover To replace the cover perform the above steps in reverse order Back to Contents Page ...

Page 11: ...Onboard or USB CD ROM Drive and press Enter 4 Select the Boot from CD ROM option from the menu that appears and press Enter 5 Type 1 to start the menu and press Enter to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test you want to run...

Page 12: ...names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings Power Light State Description Off Power is off light is blank The computer is either turned off or is not receiving power Solid Blue Power light is steady blue and the computer is not responding ensure that the display is connecte...

Page 13: ...occurred Reinstall all USB devices and check all cable connections No memory modules are detected l If two or more memory modules are installed remove the modules then reinstall one module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error l If availa...

Page 14: ...Your Computer 2 Slide the drive release latch toward the base of the computer 3 Swing the drive bezel out from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 15: ...Replacing the Drive Bezel To replace the drive bezel perform the above steps in reverse order Back to Contents Page ...

Page 16: ...mputer 2 Remove the drive bezel 3 Disconnect the data cable from the hard drive 4 Disconnect the power cable from the hard drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 17: ...n the blue release tabs on each side of the hard drive and slide the hard drive out of the computer Replacing the Hard Drive To replace the hard drive perform the above steps in reverse order Back to Contents Page ...

Page 18: ...o captive screws that secure the heat sink to the system board 3 Pivot the heat sink towards the back of the computer and remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 19: ...Replacing the Heat Sink To replace the heat sink perform the above steps in reverse order Back to Contents Page ...

Page 20: ...Computer 2 Disconnect the I O panel data cable from the system board 3 Remove the I O data cable from the cable routing clip WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 21: ...4 Remove the screw that secures the I O panel to the front of the computer 5 Press the retention latch to release the I O panel from the chassis ...

Page 22: ...6 Tilt the I O panel toward the back of the computer 7 Lift the I O panel out of the slot ...

Page 23: ...8 Disconnect the data cable from the I O panel 9 Remove the I O panel from the computer ...

Page 24: ...Replacing the I O Panel To replace the I O panel perform the above steps in reverse order Back to Contents Page ...

Page 25: ...he memory retention clips to release the memory module 3 Lift the memory module out of its connector on the system board and remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 26: ...Replacing the Memory Module s To replace the memory module s perform the above steps in reverse order Back to Contents Page ...

Page 27: ... and Replacing Parts Dell OptiPlex 380 Service Manual Mini Tower Back to Contents Page Cover Coin Cell Battery Optical Drive Video Card Hard Drive Power Supply System Board Drive Bezel Memory Module Fan I O Panel Heat Sink Processor ...

Page 28: ...power cable from the optical drive 4 Disconnect the SATA cable from the optical drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE You may need to install Adobe Flash Player from Adobe com to view the following...

Page 29: ...e release latch towards the bottom of the computer and slide the optical drive out of the computer Replacing the Optical Drive To replace the optical drive perform the above steps in reverse order Back to Contents Page ...

Page 30: ...r 2 Remove the screws that secure the power supply to the back of the computer 3 Disconnect the hard drive power cable from the hard drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 31: ...4 Disconnect the optical drive power cable from the optical drive 5 Disconnect the processor power cable from the system board ...

Page 32: ...6 Disconnect the main power cable from the system board 7 Remove the I O panel data cable from the cable routing clip at the base of the power supply ...

Page 33: ...8 Remove any data cables from the cable routing at the base of the power supply 9 Press the release latch that secures the power supply to the chassis ...

Page 34: ...er supply towards the front of the computer and lift the power supply up and away from the computer Replacing the Power Supply To replace the power supply perform the above steps in reverse order Back to Contents Page ...

Page 35: ...r Computer 2 Pull the processor cover release lever down and out to release the processor cover 3 Lift the processor cover WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 36: ...oard Replacing the Processor To replace the processor perform the above steps in reverse order Back to Contents Page CAUTION When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket ...

Page 37: ...12 MB depending on processor model Memory Type DDR3 SDRAM non ECC memory only Speed 1067 MHz Connectors two Capacity 1 GB or 2 GB Minimum memory 1 GB Maximum memory 4 GB Video Integrated Intel GMA X4500 Discrete PCI E x16 half length graphics card with two DVI and one S Video out or one DVI one VGA and one S Video out NVIDIA GeForce 9300 GE 256 MB ATI Radeon HD 3450 256 MB Audio Integrated 5 1 cha...

Page 38: ...r data width maximum 16 PCI Express lanes Serial ATA Mini tower three 7 pin connectors Desktop three 7 pin connectors Small form factor two 7 pin connectors Memory two 240 pin connectors Processor fan one 5 pin connector System fan one 5 pin connector Front panel control front panel audio one 40 pin connector Processor one LGA775 connector Power 12V one 4 pin connector Power one 24 pin connector P...

Page 39: ...5 C 40 F to 149 F Relative humidity noncondensing operating 20 to 80 maximum wet bulb temperature 29 C storage 5 to 95 maximum wet bulb temperature 38 C Maximum vibration Operating 5 350 Hz at 0 0002 G2 Hz Storage 5 500 Hz at 0 001 to 0 01 G2 Hz Maximum shock Operating 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 in sec 51 cm sec Storage 105 G 5 with pulse duration of 2 msec 10 equival...

Page 40: ...nnectors DIMM_1 and DIMM_2 5 SATA drive connectors SATA0 and SATA1 6 front panel connector FRONTPANEL 7 power connector POWER 8 SATA drive connector SATA2 9 intruder connector INTRUDER 10 reset jumper RTCRST 11 password jumper PSWD 12 internal speaker SPKR 13 coin cell battery socket BATTERY 14 PCI Express x16 connector SLOT1 15 PCI connectors SLOT2 and SLOT3 16 serial PS 2 connector PS2 SER2 17 f...

Page 41: ...y 3 Remove the video card 4 Remove the heat sink 5 Disconnect the fan cable from the system board 6 Disconnect the processor power cable from the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 42: ...7 Disconnect the system board power cable 8 Disconnect the optical drive data cable from the system board ...

Page 43: ...9 Disconnect the hard drive data cable from the system board 10 Disconnect the I O panel data cable from the system board ...

Page 44: ...11 Remove the two screws that secure the heat sink assembly bracket to the system board 12 Remove the heat sink assembly bracket from the computer ...

Page 45: ...13 Remove the seven screws that secure the system board to the chassis 14 Remove the system board from the chassis ...

Page 46: ...Replacing the System Board To replace the system board perform the above steps in reverse order Back to Contents Page ...

Page 47: ...mputer 2 Disconnect the hard drive power cable from the hard drive 3 Disconnect the data cable from the hard drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 48: ...4 Disconnect the fan power cable from the system board 5 Pull up on the retention tab that is closest to the top of the computer ...

Page 49: ...6 Press the fan retention tab that is closest to the base of the computer 7 Slide the fan towards the back of the computer ...

Page 50: ...8 Remove the fan from the computer Replacing the Fan To replace the fan perform the above steps in reverse order Back to Contents Page ...

Page 51: ...ab on the card retention latch from inside then pivot the latch open 3 Pull the card retention tab on the system board connector away from the expansion card WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 52: ...4 Lift the expansion card up and out of the expansion slot Replacing the Video Card To replace the video card perform the above steps in reverse order Back to Contents Page ...

Page 53: ...our computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic...

Page 54: ...ff After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 Verify that the computer works correctly by ru...

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