NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535 March 2002
17584INS02
cng.nec.com
Printed in U.S.A.
Page 1: ...NVM 2000 3000 Installing the Fax Server ...
Page 2: ... subject to change without notice and NEC AmericaAmerica has no obligation to provide any updates or corrections to this manual Further NEC America also reserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC America shall not be lia ble for any error...
Page 3: ... Fax Server 5 Setting Up the Client WorkStation 6 Install the Fax Printer Driver in Client Workstations 6 Install the Client Software in a Client Workstation 9 Remove the Fax Server from a Client Workstation 16 Using the Fax Server 17 Sending a Fax Message 17 Using the Fax Setup Options 22 Recipient Entry Options 22 Using the Exchange Outlook Address Book 22 Using the Voice Mail Directory 25 Fax M...
Page 4: ...Table of Contents ii ...
Page 5: ...st be installed if it is not already in the NVM Voice Mail which must be con nected to the LAN Your LAN must be TCP IP Compatible e g Microsoft Novell Lantastic and have an ethernet connection The Fax Server Feature Activation and Software Kit P N 17584 which consists of one 3 1 inch floppy diskette and CD ROM labeled Fax Server Distribution 1 02 Each Client Workstation that will have access to th...
Page 6: ...tension Range 5 Return to the Main Menu and select Maintenance 6 If the system requests it type the system password 7 Select Local Backup The system prompts you through the backup procedure Select the files to be processed System Database D Mailbox Messages M File Type enter Q to Quit D 8 Default is D which is the selection you need Press Enter The system provides you with information about the Ba...
Page 7: ...tem prompts with a Non system disk or disk error 15 Repeat steps 5 through 7 to begin backing up messages in a mailbox 16 At the prompt Select the files to be processed System Database D Mailbox Messages M File Type enter Q to Quit D Enter M and Enter Follow the screen prompts 17 When finished return to the Voice Mail s Main Menu 18 Go to Activating the Fax Server Feature on page 4 ...
Page 8: ...tion upgrade progresses Moving authorization from A to C Current Available Install Count 0 Emove completed Successfully Step 1 Complete 7 The Voice Mail will reboot Do not remove the disk You see Starting Upgrade Voice Mail System Upgrade Beginning Upgrade Step 2 Please Wait The Voice Mail Software Upgrade is now complete The Voice Mail System must be restarted for the changes to take effect 8 Rem...
Page 9: ...See Activating the Fax Server Feature on page 4 To program the Voice Mail for Fax Server 1 From the Main Menu select Customize Mailbox Options 2 Type the system password if requested and press Enter 3 Create access a Fax Mailbox If you need help in creating mailboxes see the System Guide P N 17500INS05 or higher 4 Set the Number of msgs field to a value that is large enough to handle outgoing Fax ...
Page 10: ...ations The Fax Printer Driver is located on the Fax Server Distribution 1 02 CD You must install the Fax Printer Driver before you install the Fax Server client software IMPORTANT You must close all programs before you begin the installation This includes any e mail and any virus protection programs To install the Fax Printer Driver in a client workstation 1 Close all programs 2 Insert the Fax Ser...
Page 11: ...Install the Fax Printer Driver in Client Workstations cont d You then see a screen similar to the following 8 Double click to open the Fax Server Printer Driver folder You see 9 Double click on the Setup exe file Click OK After a few moments you see a screen similar to ...
Page 12: ...ms that are running If you have any other programs running click Cancel and return to step 1 OR If don t see any other programs running click Next to continue You see a screen that shows the status of the file copy process If the program installed correctly you see 11 Click OK You return to your computer s desktop You are now ready to install the Client Soft ware These instructions begin on the ne...
Page 13: ...1 02 CD should still be in the CD ROM drive of the client computer If it is not insert it into the CD ROM drive now 3 Click Start Run 4 Click Browse 5 In the Browse window click in the Look in box for the CD ROM drive of the computer 6 Double click to open the file labeled Fax Server Distribution 1 02 Then double click to open the following subsequent file folders Cd NTK 7 You will see two file fo...
Page 14: ...orkstation cont d You see a screen similar to 9 Double click on the Setup exe file Click OK After a few moments you see a screen similar to 10 You then see the following screen which suggests that you close any programs that are running If you have any other programs running click Cancel and return to step 1 OR ...
Page 15: ...xt to continue You see 11 To install the Fax Server in the default location C Program Files CTL FaxSupport Server click Next and go to step 12 OR Click Browse to select another location and go to step 12 OR Click Cancel to quit the Installer and continue later on 12 After selecting the location for the files default is C Program Files CTL FaxSupport Server in step 11 you see ...
Page 16: ...in desired name and click Next OR Click on the box under Existing Folders Use the scroll bar to find desired name Select name so it is highlighted and click Next 13 The installation program is ready copy the program files onto your computer You see If the screen shows the correct settings click Next OR Click Back to change your entries in previous screens If you clicked Next you see a screen that ...
Page 17: ...ion cont d You will see one of two screens depending upon whether any system files needed to be upgraded If system files needed to be upgraded you will see If you see the above screen you must restart your computer before you can use the Fax Server Be sure that the radio button for restarting the computer is selected ...
Page 18: ...Remove the CD from the computer s CD ROM drive 15 To launch Fax Server now Be sure that the radio button Yes I want to launch FaxSupport Server now is enabled You must launch Fax Server to get a Setup screen before you use it Click Finish OR Click Finish without enabling the radio button or click Finish and your computer restarts You return to your computer s desktop To get the Setup screen at a l...
Page 19: ...es The Exchange Outlook portion of the screen allows access to the address book of Microsoft Exchange Outlook This allows users to send fax messages to recipients listed in the address book In the Exchange Outlook Address Book portion of the screen In the Profile Name field enter the users s profile name see the Microsoft Mail Admin istrator if required Enter the user s Exchange Outlook password i...
Page 20: ...the Control Panel s Add Remove Program s Properties box To delete the Fax Server 1 Double click on the My computer icon on your computer desktop 2 Double click on Control Panel 3 Double click on Add Remove Programs 4 On the Add Remove Programs Properties box use the scroll bar to locate FaxSupport Server 5 Click on FaxSupport Server 6 Click Add Remove 7 Click Yes to confirm removal of the applicat...
Page 21: ...ou are able to select a type of printer Sending a Fax Message The following screens are from Microsoft Word Your screens will vary depending on the software application that you use to send the fax To send a Fax Message 1 From the application you are using select File Print You see a print setup screen from your application For example 2 Find the types of printer for your application In this examp...
Page 22: ...Fax Server 4 Click on whatever button the application has to actually print the document In this example you click the OK button After a short time you see the Fax Server Setup screen The following steps explain how to finish sending a basic fax Information for using the various options when sending a fax begin on page 22 ...
Page 23: ...Entry fields When you click in each of the boxes you see a help dialog box that tells you what you need to enter Click in the first box and enter the name of your recipient For example Click or use the Tab key in the second box and enter the recipient s fax number Be sure to enter the fax number exactly as the Voice Mail needs to dial it For example a local call is XXX XXXX A long distance call wi...
Page 24: ... Fax Message cont d Click or use the Tab key in next box and enter the recipient s business Click or use the Tab key in the last box and enter the recipient s phone number 6 When finished entering all the information click Enter The information drops to the Send List ...
Page 25: ...rrect click the Send button at the bottom of the screen Clicking Send will minimize FaxSupport Server icon to the System Tray see below The Faxes begin to download to the Voice Mail for delivery This download may take several sec onds or several minutes depending on the number of pages in and number of recipients for the fax No additional faxes should be sent until the FaxSupport Server icon clear...
Page 26: ...ame manually You can select from the Voice Mail Directory or from the Exchange Outlook Address Book To use the Exchange Outlook Address book the worksta tion must have Exchange Outlook installed When you use the Voice Mail Directory your fax is sent through Fax Mail You can then use the Fax Mail Options portion of the screen to tag your message as Urgent Confidential or to request a Return Receipt...
Page 27: ...ddress Book You see a screen showing the Address Book or lists that are loaded for your system These Address Books and lists are from Microsoft Exchange Outlook which is already installed on your desktop For example 4 Click to highlight the name of the person you wish to receive your fax Then click the Fax Recipients button The name is copied to the right hand column ...
Page 28: ...ange Outlook documentation If your are in a Global Address Book and you do not have permission to change the number you will have to type in the recipient manually See page page 19 When you are finished with Properties return to the Select Fax Recipients screen 6 Repeat steps 4 and 5 for each recipient You can have up to 25 recipients 7 Click OK The name drops to the Send List box For example 8 Fi...
Page 29: ... fax If you use the Voice Mail Directory your fax is sent through Fax Mail You can then use the Fax Mail Options portion of the screen to tag your message as Urgent Confidential or to request a Return Receipt For information see page 28 To use the Voice Mail Directory 1 Initiate Sending a fax message so that you see the Fax Server Setup screen For help see page 17 2 Click on the button You see ...
Page 30: ... Click on the name of the person who should receive your fax Move the scroll bar up and down to view the names in the Main Directory 6 Click on Fax Recipients The name moves to the Fax Mail Recipients column For example 7 Repeat steps 5 and 6 for each Fax Recipient If you do not want this list click the Cancel button to cancel it If one or more of the recipients is not correct click to highlight t...
Page 31: ...l Directory cont d 8 Finish setting up your fax see page 21 For more options When you are finished press Send to send the fax To learn about See Page Recipient Entry Exchange Outlook Voice Mail Directory page 22 page 22 page 25 Fax Mail Options page 28 Fax Distribution Options page 29 Cover Page Options page 30 ...
Page 32: ...e To use the Fax Mail Options 1 Initiate Sending a fax message so that you see the Fax Server Setup screen For help see page 17 2 Complete the Recipient Entry portion of the screen using the Voice Mail Directory For help see page 25 3 Click on the boxes for the Fax Mail Options that you want Urgent Confidential and or Return Receipt 4 Finish setting up your fax see page 21 For more options When yo...
Page 33: ...ivery allows you to set the time you want your fax delivered To use the Fax Distribution Options 1 Initiate Sending a fax message so that you see the Fax Server Setup screen For help see page 17 2 Complete the Recipient Entry portion of the screen by manually typing in the recipient or by using Microsoft Exchange For help see page 22 3 Click on the boxes for the Fax Options as follows For Delivery...
Page 34: ...essage so that you see the Fax Server Setup screen For help see page 17 2 Complete the Recipient Entry portion of the screen by manually typing in the recipient or by using the Voice Mail Directory or Microsoft Exchange For help see page 22 3 If you assigned a recipient by using the Voice Mail Directory so that your fax is sent through Fax Mail select the desired Fax Mail Options For help see page...
Page 35: ...f Cover Page that you want as follows For no cover page click None For the Voice Mail s default cover page click Default For the cover page style shown below click Style 1 Click in Subject and type in a subject if desired Click in Comment and type in comments if desired For example Subject of Fax Comments to Fax Styles of Fax Cover Pages ...
Page 36: ...r the cover page style shown below click Style 2 Click in Subject and type in a subject if desired Click in Comment and type in comments if desired For example For the cover page style shown below click Style 3 Click in Subject and type in a subject if desired Click in Comment and type in comments if desired For example ...
Page 37: ...Cover Page Options cont d 6 Finish setting up your fax see page 21 For more options When you are finished press Send to send the fax To learn about See Page Recipient Entry Exchange Outlook Voice Mail Directory page 22 page 22 page 25 Fax Mail Options page 28 Fax Distribution Options page 29 ...
Page 38: ...Installing Fax Server Using the Fax Server 34 Issue 1 0 ...
Page 39: ...nec com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Training 203 926 5430 Emergency Technical Service After Hours 203 929 7920 Excludes discontinued products ...
Page 40: ...NEC America Inc Corporate Networks Group 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 March 2002 17584INS02 cng nec com Printed in U S A ...
