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3. Convenient Features
When videos cannot be viewed in 3D
Please check the following points when videos cannot be viewed in 3D.
Please also read the operating manual attached to the 3D eyewear.
Possible reasons
Solutions
The selected signal does not support 3D output�
Please change the video signal input to one that supports 3D�
The format for the selected signal is turned to [OFF(2D)]�
Please change the format in the on-screen menu to [AUTO] or a
format that supports 3D�
A eyewear that is not supported by the projector is being used�
Please purchase a commercially-available 3D eyewear or 3D emit-
ter (recommended)� (
→
page
)
Please check the following points when a video cannot be viewed
in 3D using a 3D eyewear that is supported by the projector�
The power supply of the 3D eyewear is turned off�
Please turn on the power supply of the 3D eyewear�
The internal battery of the 3D eyewear is flat�
Please charge or replace the battery�
The viewer is located too far away from the screen�
Please get closer to the screen until the video can be seen in 3D�
Please turn the L/R INVERT in the on-screen menu to [OFF]�
Due to multiple 3D projectors working at the same time in the
vicinity, the projectors may interfere with one another� Alter-
natively, there may be a bright light source near the screen�
Please maintain sufficient distance between the projectors�
Please keep the light source away from the screen�
Please turn the L/R INVERT in the on-screen menu to [OFF]�
Please check the following points when videos played back on the
computer cannot be viewed in 3D�
Settings on the computer are not compatible with 3D video
playback�
Check to make sure that settings on the computer meet require-
ments for 3D video playback�
Image resolution on the computer cannot be recognized by
the projector as 3D video�
Change the image resolution on the computer to one that the
projector can recognize as 3D video�
The vertical scan rate on the computer cannot be recognized
by the projector as 3D video�
Change the vertical scan rate on the computer to 60 Hz or 120 Hz�
There is an obstacle between the optical receiver of the 3D eye-
wear and the 3D emitter�
Please remove the obstacle�
The 3D format of the 3D video contents is not supported�
Please check with the company selling the 3D video contents�