4-38
TROUBLESHOOTING
“Confidential, Do Not Duplicate without written authorization from NEC.”
Error code
Error message
Description
Solution
338
Red DAD1000 Bias Under Voltage Error
ICP system status error
Check the cable between FSB and MOTHER PWB,
and ICP.
339
Red DAD1000 Reset Under Voltage Error
ICP system status error
340
Red DAD1000 Offset Under Voltage Error
ICP system status error
341
Red DAD1000 Thermal Shutdown Error
ICP system status error
342
Green Satellite Reports Reset
ICP system status error
343
Green Satellite Serial Link Error
ICP system status error
344
Green Satellite Firmware Configuration Error
ICP system status error
345
Green DAD1000 Bias Under Voltage Error
ICP system status error
346
Green DAD1000 Reset Under Voltage Error
ICP system status error
347
Green DAD1000 Offset Under Voltage Error
ICP system status error
348
Green DAD1000 Thermal Shutdown Error
ICP system status error
349
Blue Satellite Reports Reset
ICP system status error
350
Blue Satellite Serial Link Error
ICP system status error
351
Blue Satellite Firmware Configuration Error
ICP system status error
352
Blue DAD1000 Bias Under Voltage Error
ICP system status error
353
Blue DAD1000 Reset Under Voltage Error
ICP system status error
354
Blue DAD1000 Offset Under Voltage Error
ICP system status error
355
Blue DAD1000 Thermal Shutdown Error
ICP system status error
356
RTC Error
Indicates that ICP RTC is set to a date before January 1,
2009, and is likely invalid. If the year value is less than 2009,
then the time is considered to be "invalid".
When IMB/IMS/Enigma is mounted, check if RTC of
each board is incorrect (before 01.01.2009).
370
ICP Frame Memory Test Result Fail
ICP self test error due to "Frame memory error"
Check the ICP PWB and FSB PWB connection.
372
ICP Data Path Signature Test Result Fail
ICP self test error due to "Data Path Signature Test Result
Check the ICP PWB and FSB PWB connection.
400
Enigma Comm Fail
No communication with the Enigma board.
Check the connection with NC-80LB, LAN I/F, and
firmware version.
Check points:
1
Check the cable connected to the router.
Check whether the power and LAN cablesare
correctly connected.
2
Confirm that the CPU PWB is firmly inserted in
the MOTHER PWB.
3
Confirm that the NC-80LB is firmlyinserted in
the MOTHER PWB.
4
Confirm that the Enigma board is correctlymounted
on the NC-80LB
After conforming the above mentioned conditions, turn
the power supply ON and examine the error-related
status. If there is still an error, replace the Enigma and
NC-80LB PWBs in this order. Turn the powersupply ON
each time a PWB is replaced. Thefaulty PWB can be
identified according to theerror status.
410
System Error
Enigma Status error
Check connections between the Enigma board and
NC-80LB/DS, and also the versions of LAN I/F and
F/W.
411
Self Test Error
Enigma Status error
412
Install Release Package Error
Enigma Status error
413
Load Release Package Error
Enigma Status error
414
TI Login List Package Error
Enigma Status error
415
Security Officer Login List Package Error
Enigma Status error
419
Certificate or Key Error
Enigma Status error
420
ICP Communications Status
Enigma fails to do logical marriage to ICP when Enigma
powers up. Because of no communications with ICP during
logical marriage.
Confirm that the ICP PWB is normally started.
Check LAN I/F.
426
User Loader Integrity Error
Enigma is in FIPS error state.(Integrity check error)
Check connections between the Enigma board and
NC-80LB, LAN I/F, and the firmware version.
427
Main Application Integrity Error
Enigma is in FIPS error state.(Integrity check error)
428
RNG Hardware Integrity Error
Enigma is in FIPS error state.(Integrity check error)
429
DRNG Algorithm Integrity Error
Enigma is in FIPS error state.(Integrity check error)
430
RSA Algorithm Integrity Error
Enigma is in FIPS error state.(Integrity check error)
431
AES Algorithm Integrity Error
Enigma is in FIPS error state.(Integrity check error)
432
HMAC Algorithm Integrity Error
Enigma is in FIPS error state.(Integrity check error)
433
SHA Algorithm Integrity Error
Enigma is in FIPS error state.(Integrity check error)
434
TLS Integrity Error
Enigma is in FIPS error state.(Integrity check error)
435
FPGA Configuration Integrity Error
Enigma is in FIPS error state.(Integrity check error)
436
FPGA CineLink 2 Decryption Integrity Error
Enigma is in FIPS error state.(Integrity check error)
437
RTC Error
Indicates that Enigma RTC is set to a date before January
1, 2009, and is likely invalid. If the year value is less than
2009, then the time is considered to be "invalid"
442
FPGA Configuration Error
Enigma Status error
443
FPGA Temperature out of range
Enigma Status error
446
RNG Hardware Duplicate Output Error
Enigma is in FIPS error state.(Integrity check error)
447
DRNG Algorithm Duplicate Output Error
Enigma is in FIPS error state.(Integrity check error)
450
1.20V Supply out of range
Enigma Status error
Check connections between the Enigma board and
NC-80LB, LAN I/F, and the firmware version.
451
1.80V Supply out of range
Enigma Status error
452
2.50V Supply out of range
Enigma Status error
453
3.30V Regulator out of range
Enigma Status error
458
SelfTest User Loader Integrity Error
Enigma is in FIPS error state.(Self test result)
Check connections between the Enigma board and
NC-80LB, LAN I/F, and the firmware version.
459
SelfTest Main Application Integrity Error
Enigma is in FIPS error state.(Self test result)
460
SelfTest RNG Hardware Integrity Error
Enigma is in FIPS error state.(Self test result)
461
SelfTest DRNG Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
462
SelfTest RSA Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
463
SelfTest AES Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
464
SelfTest HMAC Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
465
SelfTest SHA Algorithm Integrity Error
Enigma is in FIPS error state.(Self test result)
466
SelfTest TLS Integrity Error
Enigma is in FIPS error state.(Self test result)
467
SelfTest FPGA Configuration Integrity Error
Enigma is in FIPS error state.(Self test result)
468
SelfTest FPGA CineLink. 2 Decryption Integrity Error
Enigma is in FIPS error state.(Self test result)
Summary of Contents for NP-NC900C-A
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