NEC NEAX 2400IPX Dterm i Series User Manual Download

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TERM

SERIES i

TERM

USER GUIDE

NEAX

2400IPX

Internet Protocol eXchange

*NEC-405 NEAX2400 UG #2 1/22/03 2:42 PM Page I

Summary of Contents for NEAX 2400IPX Dterm i Series

Page 1: ...DTERM SERIES i DTERM IP USERGUIDE NEAX 2400IPX Internet Protocol eXchange NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page I ...

Page 2: ...TICE NEC AMERICA INC HAS PREPARED THIS DOCUMENT FOR USE BY ITS EMPLOYEES AND CUSTOMERS THE INFORMATION CONTAINED HEREIN IS THE PROPERTY OF NEC AMERICA INC AND SHALL NOT BE REPRODUCED WITHOUT PRIOR WRITTEN APPROVAL FROM NEC AMERICA INC COPYRIGHT 2003 NEC AMERICA INC PRINTED IN THE USA NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page II ...

Page 3: ...OLD 26 TO PLACE A CALL ON EXCLUSIVE HOLD 27 TO TRANSFER A CALL 28 CONFERENCE 29 TO ESTABLISH A BROKER CALL 30 TO ANSWER A CAMPED ON CALL 30 CALL WAITING ORIGINATING 31 1 CALL PARK 33 CALL PICK UP GROUP 34 CALL PICK UP DIRECT 34 OUTGOING TRUNK QUEUING 35 OFF HOOK TRUNK QUEUING 36 EXECUTIVE OVERRIDE 36 LAST NUMBER REDIAL 37 CALL FORWARDING ALL CALLS 38 CALL FORWARDING BUSY LINE 39 CALL FORWARDING DO...

Page 4: ...tercom DICM Press key to activate Dial Intercom DND Do Not Disturb Press key to activate or cancel Privacy feature FWD Press key to activate or cancel Call Forwarding All Calls feature FWD A Press key to activate verify or cancel Call Forwarding Don t Answer feature MICM Press key to activate Manual Intercom MULTILINE APPEARANCE A programmable extra extension key Press this key to see status of ex...

Page 5: ...ly when a message has been left LCD Liquid Crystal Diode LCD display provides Dterm activity information plus date time and Soft Key operation LED Some Feature keys have a built in Light Emitting Diode LED that lights or flashes according to the activity of that Feature key 3 NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 3 ...

Page 6: ...Dterm Series i Dterm IP provide a set of functions on the LCD that adapts to the changing state of the telephone While default Soft Key settings are provided desired functions can be assigned to individual stations as required The Soft Keys at the bottom of the LCD can display the blinking names of available functions names of user assigned functions and names of functions assigned by a specific S...

Page 7: ...ming calls MIC DND 7 35 AM MON 18 JUL 2002 4051 Exit Help DEFAULT FUNCTION DISPLAYS FOR EACH STATUS Default Soft Key settings are provided corresponding to particular functions Different Soft Key settings are displayed at the bottom of the LCD depending on the state of the call as shown below Different patterns of Soft Key settings can be registered for individual call states and assigned to indiv...

Page 8: ...nction name starts to blink on the LCD The blinking display of available functions takes precedence over the display of functions specified by the Soft Key pattern FDB Call Forwarding Busy Permits a call to a busy station to be immediately forwarded to a predesignated station FDA Call Forwarding All Calls Permits all calls destined for a particular station to be routed to another station regardles...

Page 9: ...eld call PICK Call Pickup Group Permits a station user to answer any call directed to other lines in the user s preset Call Pickup Group CONF Three way Calling Enables a station user to establish a three way conference by connecting an additional party to an already existing conversation VOICE Voice Call Enables the user to make a call to the called party s built in speaker If the called party s M...

Page 10: ...Provides the station with a switchhook flash FDN Call Forward No Answer Permits a call to an unanswered station to be forwarded to a predesignated station if the called station does not answer within a predetermined period of time DND Do Not Disturb Allows a station user to deny access to the station line for incoming calls MIC Microphone On Off Allows the user to turn the microphone on and off fo...

Page 11: ...he headset without waiting for the party to hang up CKEEP Eight Party Conference Retrain Allows all outside parties to stay on a conference when all internal parties hang up GPICK Call Pickup Group Enhancement Allows the user to answer any ringing station within the user s expanded call pickup group 9 NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 9 ...

Page 12: ...gaged in a call LCD display for North America Latin America Asia Middle East and Russia LCD display for Australia HANDSET HANDSET CHCNF Call Hold Conference Allows a station user to establish a conference connection by adding a third party who is held on another line to the existing two party connection Display Function Next Page Allows the user to scroll to the next display screen Display Functio...

Page 13: ...UME Handset receiver volume can be changed To change the handset receiver volume Press Feature and 2 The LCD displays the current volume status RCV VOL SMALL Time Display TO ADJUST THE SPEAKER VOLUME Press the or key during speakerphone operation or engaged in a call TO ADJUST RINGER TONE Press the or key during ringing TO ADJUST LCD CONTRAST Press the or key in the on hook status LCD RING SPEAKER...

Page 14: ... 2 to alternate between Large and Small volume TO SELECT RINGER TONE The Dterm Series i Dterm IP has nine kinds of ringer tones that you can select Press Feature and 3 The LCD displays the selected tone number n 1 9 Note Tone number 5 9 may not be available in all feature packages RINGER TONE n Time Display RCV VOL LARGE Time Display NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 12 ...

Page 15: ...ature and 6 The LCD displays HANDS FREE OFF Time Display HANDS FREE ON Time Display T R VOL LARGE Time Display T R VOL SMALL Time Display CALL INDICATOR LAMP ON OFF The user can choose to turn the call indicator lamp either on or off during ringing Press Feature and 7 The LCD displays Note The call indicator lamp lights when used as a Message Waiting Lamp even when it is turned off by the above op...

Page 16: ...one number Use handset or MIC to converse Display indicates 3 DDD 15 39 Time Display Trunk number Trunk type Elapsed time TO ORIGINATE AN INTERNAL CALL Lift handset or press Speaker key Receive dial tone Dial desired station number Display indicates digits dialed Use handset or MIC to converse 16 NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 16 ...

Page 17: ...t or press Speaker Speak with incoming party TO ORIGINATE A CALL USING SPEED CALLING ONE TOUCH BUTTONS Press the desired Speed Call button or press Speaker and Speed Call TO PROGRAM Note Available only on Dterm stations with speed calling keys Press Feature button Press desired Speed Call button Enter desired telephone number or feature code on the keypad Display indicates digits dialed Press Feat...

Page 18: ...r key after dialing station number V displays on LCD Note 4 Speed calling for feature access Speed call keys may use a feature key by storing the NEAX2400 IPX feature access code The feature may be programmed on a system basis by the PBX engineer Access codes may be stored in conjunction with telephone numbers For example one button can be programmed by the user to transfer to a certain extension ...

Page 19: ...eviated call code Press Feature again SPEED SET Time Display TO OPERATE FROM THE SPEED CALLING SYSTEM KEY Press the Speed Calling System key If the Dterm does not have the Speed Calling System key dial the Speed Calling System access code then the abbreviated call code TO OPERATE FROM THE DIRECTORY KEY Press the Directory key Dial the abbreviated call code maximum of 4 digits XXXX Time Display XXX...

Page 20: ...g station s display indicates Note 3 A voice call is restricted if called party s station is not a Dterm Display indicates Time Display VOICE REST Time Display VOICE BUSY VOICE CALL Lift handset Dial desired station number Press Voice Speak to called party USING THE SOFT KEY Lift handset Dial desired station number VOICE Soft Key appears while station is ringing Press VOICE Soft Key Speak to calle...

Page 21: ...COM TO INITIATE Lift handset or press Speaker key Press the AICM key Hear ringback tone TO ANSWER AICM key flashes red indicating an incoming intercom call Press AICM lift handset or press Speaker LED lights solid green If called station is engaged in a non intercom call the station may press AICM after placing Time Display 1 ICM Calling party Time Display 2 ICM Called party NEC 405 NEAX2400 UG 2 ...

Page 22: ... key if it is desired for the called station to hear ringing TO ANSWER MICM key flashes indicating an incoming call Ring tone may also be heard Press MICM Time Display 1 ICM Calling party Time Display 2 ICM Called party 24 original caller on hold with HOLD key NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 24 ...

Page 23: ...key 25 DIAL INTERCOM TO INITIATE Lift handset or press the Speaker key Press DICM key Dial desired intercom station number Receive ringback tone TO ANSWER DICM LED flashes indicating an incoming intercom call Press DICM Lift handset or press Speaker LCD shows solid green Time Display 2 ICM Calling party Time Display 2 ICM Called party NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 25 ...

Page 24: ...HOLD Press Hold Held line wink flashes Note If held line appears on other Dterm stations the associated LED flashes red slowly TO RETRIEVE Lift handset or press Speaker Press held line Use handset to converse Note Any station with this line appearance can retrieve the call 2001 HOLD Time Display Held station number NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 26 ...

Page 25: ...s shows as a flashing red LED Recall shows as a flashing green LED on your phone and flashing red LED on other phones with the same line TO PLACE A CALL ON EXCLUSIVE HOLD Press Hold twice Line appearance indicates interrupted wink Note If held line appears on other Dterm stations LED remains steadily lit red TO RETRIEVE Lift handset or press Speaker Press held line Use handset to converse Note Onl...

Page 26: ...ation or trunk number Time Display TRANSFER 28 IF UNANSWERED After preprogrammed time Automatic Recall is initiated Visual and audible signal rapid flash and ring burst is sent to station which placed call on Exclusive Hold Recall shows as a flashing green LED on your phone and solid red on other phones with same line Note Exclusive Hold excludes any other phone from picking up your held call Excl...

Page 27: ...LED lights Three way conference is established CONF Time Display USING THE SOFT KEY With a call in progress press Transfer and dial desired number After call is answered press CONF Soft Key Three way conference is established If one party hangs up other two remain connected Conf LED goes out MIC Time Display CONF NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 29 ...

Page 28: ...ically placed on hold Dial desired party to consult Press Transfer to return to original caller Third party is automatically placed on hold By repeating these steps it is possible to alternate between calls Note The display indicates connected station or trunk at any given time NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 30 ...

Page 29: ... code The original party is placed on hold Time Display 2000 DDD 3 PICK UP Calling party Called station USING THE SOFT KEY Lift handset and press PICK Soft Key Connection to calling party is established CALL PICK UP DIRECT TO PROGRAM PICK UP DIRECT KEY ONE TOUCH SPEED KEY Press Feature Press one touch speed key Dial Direct Call Pick up access code Press Feature again MIC Time Display 2000 2001 PIC...

Page 30: ...o be picked up OR Dial Direct Call Pick up access code and the station number to be picked up Connection to calling party is established If busy original call must be placed on hold before new call can be picked up Time Display 2000 DDD 3 PICK UP Calling party Called station NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 35 ...

Page 31: ...k Queuing access code Dial desired telephone number Encounter a trunk busy condition Station user receives service set tone and leaves speaker on The desired number is automatically dialed when a trunk becomes available 36 NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 36 ...

Page 32: ... Press Redial key until desired number is displayed Up to 5 previously dialed numbers Pres Note The number on the display is automatically redialed When party has answered lift handset or speak hands free Note µ law Countries X LNR or SPD _ _ XXXXXX 37 NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page 37 ...

Page 33: ...ll Forwarding All Calls is set Time Display 2000 FORWARD SET Forwarding station USING THE SOFT KEY Press FDA Soft Key Receive special tone Dial destination wait for service set tone FORWARD SET is displayed Call Forwarding for all calls is set TO VERIFY WITH DTERM 8D 16D 32D Press FWD Display indicates the station number calls are forwarded to Note 1 If recipient station is a Dterm 8D 16D 32D LCD ...

Page 34: ...RD CANCEL is displayed MIC Time Display FORWARD CANCEL Time Display FORWARD CANCEL CALL FORWARDING BUSY LINE TO SET Press Speaker Receive dial tone If setting for another station press MULTILINE APPEARANCE Press FWD BY or dial Call Forwarding Busy Line access code Receive special dial tone Dial destination station or external telephone number Receive service set tone FWD LED lights at your station...

Page 35: ...display Time Display 2000 FORWARD Forwarding station MIC Time Display FORWARD SET TO CANCEL Press Speaker Receive dial tone If canceling for another station press MULTILINE APPEARANCE Press FWD BY or dial Call Forwarding Busy Line cancel code Receive service set tone LED goes out at your station or the Dterm of the multiline station Press Speaker Call Forwarding Busy Line is cancelled USING THE SO...

Page 36: ...dle Press FWD NA MIC Time Display FORWARD SET Time Display 2000 FORWARD SET Forwarding station CALL FORWARDING DON T ANSWER TO SET Press Speaker Receive dial tone If setting for another station press MULTILINE APPEARANCE Press FWD NA or dial Call Forwarding Don t Answer access code Receive special dial tone Dial destination station or external telephone number Receive service set tone FWD LED ligh...

Page 37: ... Press Speaker Call Forwarding Don t Answer is cancelled Time Display FORWARD CANCEL Display indicates the station number calls are forwarded to Note 1 If recipient station is a Dterm 8D 16D 32D LCD displays Note 2 Call Forwarding for Busy Line and Don t Answer may be combined depending upon system programming Note 3 With Soft Key operation FDB flashes on the display Time Display 2000 FORWARD Forw...

Page 38: ...on Call Destination is canceled Time Display FORWARD CANCEL USING THE SOFT KEY Lift handset or press Speaker key receive Dial Tone Press FDL Soft Key receive service set tone Dial destination station number receive service set tone Logged Out IP Station Call Destination lamp goes off and FDL indication disappears on the LCD MIC Time Display FORWARD CANCEL NEC 405 NEAX2400 UG 2 1 22 03 2 42 PM Page...

Page 39: ...s indicates the connected station or trunk at any given time DO NOT DISTURB WHILE IDLE ON HOOK Press DND LED lights Note With Soft Key operation DND flashes when set TO CANCEL Press DND LED goes out USING THE SOFT KEY Press flashing DND Soft Key Note DND must be programmed by the PBX engineer on a programmable feature key MIC DND DND CANCEL Time Display DND CANCEL Time Display DND SET 56 NEC 405 N...

Page 40: ...on A can be a single line station if it appears on the Station B Dterm Note 2 Up to six parties can break into a two party conversation additional hardware required 59 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 59 ...

Page 41: ... 52 Broker Call Establishing 30 C Call Back 45 Call Forwarding All Calls 38 Call Forwarding Busy Line 39 Call Forwarding Don t Answer 41 Call Park 33 Call Pick up Direct 34 Call Pick up Group 34 Call Transfer 28 Call Waiting Originating 31 Camped on Call Answering 30 Conference 29 D Dial Intercom 25 Do Not Disturb 56 E Establishing a Broker Call 30 Exclusive Hold 27 Executive Override 36 Exit 5 60...

Page 42: ...49 Message Answering 48 Message Leaving 47 Microphone Key 5 Multiline Appearance 17 N Number Save and Repeat 46 O Off hook Trunk Queuing 36 Originating a Call Using Speed Calling Individual Group 18 Originating a Call Using Speed Calling One touch Buttons 17 Originating a Call Using Speed Calling System 19 Originating an Internal Call 16 Originating an Outside Call 16 Outgoing Trunk Queuing 35 Out...

Page 43: ...6 Speed Calling System 19 Speed Calling Call Origination Individual Group 18 Speed Calling Call Origination One touch Buttons 17 T Terminal Setup with the Feature Key 11 Terminal Setup with the Up Down Key 10 Transfer a Call 28 V Voice Call 22 Voice Call Hands free Answering 23 Voice Mail System 49 62 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 62 ...

Page 44: ...tion that parked the call C CALLBACK XXXX Call Back is activated showing called or calling number CALLBACK SET XXXX Call Back set for busy called station CALLPARK SET X Incoming call is parked CAMP ON DDD X Camped on call placed on hold CONF Three party conference established Conference for Executive Override Conference for Privacy Release 63 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 63 ...

Page 45: ...ot Disturb set or canceled Direct Dial Pad ON OFF Dynamic Dial Pad status E E HOLD XXXX Station placed on Exclusive Hold F FORWARD XXXX Station displays forwarding destination Call Forwarding All Calls Call Forwarding Busy Line Call Forwarding Don t Answer Logged Out IP Station Call Destination FORWARD SET CANCEL Call Forwarding set or canceled 64 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 64 ...

Page 46: ...ds free status HOLD XXXX Station placed on hold I ICM X Intercom call with called or calling party number Automatic Intercom Manual Intercom Dial Intercom Boss Secretary Transfer INDICATOR O OFF Indicator Lamp status L LNR SPD _ N Prompt for last number called or Speed Calling number Stack Dial 65 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 65 ...

Page 47: ... memory Busy cannot store addition messages MESSAGE CANCEL Message erased MESSAGE REST Called Station message receipt restricted not equipped to receive messages MESSAGE SET XXXX Message indication left and busy called station MW SET CANCEL Message Waiting set or canceled on boss station from secretary s station O OG Q SET Outgoing Trunk Queue call placed in queue for next available outgoing trunk...

Page 48: ...P XXXX X Call Pickup of station within group showing called and calling stations PAGING X OR PAGING DDD X Ready to page station page waiting or page call connection P RLS SET Privacy Release set P RLS Prompt requesting privacy release for incoming call PRIVACY SET CANCEL Privacy set or canceled 67 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 67 ...

Page 49: ...y to transfer a call TRANSFER XXXX Transferred station or trunk number Page Call Transfer TRANSFER XXXX X Transferring station number TRANSFER 3 Transferring page call to another station T R VOL SMALL LARGE Transmission Receiving Volume status V VOICE XXXX Voice Call showing called or calling station number 68 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 68 ...

Page 50: ...VOICE BUSY REST Voice Call station called is busy or restricted W WAIT P RLS Prompt when requesting privacy release at another station 69 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 69 ...

Page 51: ...ature access Programmable by user Flexible Line One Touch Speed Dial Flexible Line Station line access Trunk line access Feature access One Touch Speed Dial Note 2 Any feature can be assigned Direct station selection Station speed dial 7 RECALL Press key to terminate established call and return to the internal dial tone 8 FEATURE Used to activate terminal setup functions and to program One Touch S...

Page 52: ...or external call on hold 20 DTERM IP ADAPTER Dterm IP adapter can be attached to Dterm Series i 8D 16D 32D terminals It supports the same telephony service as the original Dterm terminal Note 1 Not applicable for Dterm 8 Note 2 Not applicable for Dterm 8 8D 16D Note 3 Not available for Dterm 65 Dterm Series III and Dterm 75 Dterm Series E mode Dterm Series III Dterm Series E North America Dterm 65...

Page 53: ...NO WXYZ 1 4 7 GHI PQRS Directory Message Speaker Answer Redial Recall Feature Mic Conf Hold Transfer Exit Help 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 14 18 19 DTERM 32D 32 LINE WITH DISPLAY 20 NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 72 ...

Page 54: ... DTERM8 8 LINE NON DISPLAY Exit Help 2 5 8 0 OPER TUV JKL ABC 3 6 9 DEF MNO WXYZ 1 4 7 GHI PQRS Directory Message Speaker Answer Redial Recall Feature Mic Conf Hold Transfer Call Indicator Lamp Soft Keys Dedicated Function Keys Microphone Speaker LCD Display Programmable Keys DTERM8D 8 LINE WITH DISPLAY 1 6 Dedicated Keys 14 Speaker 1 2 4 6 Dedicated Keys 14 Speaker NEC 405 NEAX2400 UG 2 1 22 03 2...

Page 55: ...State Highway 161 Irving Texas 75039 Visit our Web site at www cng nec com NEC America Inc 2003 NEAX and Dterm are registered trademarks of NEC Corporation 188301 FPO BAR CODE For more information contact NEC 405 NEAX2400 UG 2 1 22 03 2 43 PM Page 74 ...

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