Page 2
NDA-30141 Revision 1
About This Manual
CallCenterWorX-Enterprise IMX MAT Quick Reference Guide
General
Conventions
This guide uses the following type conventions:
This guide uses the following conventions for menus and shortcuts:
Item
Typeface or
Convention
Example
Book titles
Italics
The CallCenterWorX-
Enterprise IMX MAT
User input, variables
Boldface
Enter password at the
prompt.
Menu names, Window titles,
field names
Capitalized
O
PTIONS
MENU
, L
INE
S
TATUS
WINDOW
, U
SER
ID
FIELD
Any screen output generated
by the The CallCenterWorX-
Enterprise IMX MAT
application
Monospace
1]UccQWUdXQdQ``UQbc
Y^Q`_`e`gY^T_g_bdXU
cdQdecQbUQ_VdXU
cSbUU^
.
Example
Means
File > Workstation
Choose the Workstation submenu on the
File menu.
CTRL+N
Hold down the CTRL key while pressing
the “n” key
CTRL+Shift+N
Hold down the CTRL key and the Shift
key while pressing the “n” key
Click
Right-click
Click the left mouse button
Click the right mouse button
