NEC NE3108-007, User Manual

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4. Install the Adapter
This product is installed by maintenance personnel. Contact your field service representative or sales
agent to install. It is required to shut down the operating system and then turn off the power of the
computer when installing this product.
5. Install the Driver
To use the product, the appropriate 2port/4port 1000BASE-T LAN Card driver for your operating system
must be installed. Please check this website for newest update, and download “Starter Pack” of “Windows
Server 2012” for “NEC Express5800/A1080a”. And apply it according to an attached installation manual.
URL: http://www.58support.nec.co.jp/global/download/index.html
-> "Windows Support Kits " -> "Windows Server 2012"
6. Troubleshooting
Unable to Start the System
Check the BIOS setting
¨ Change the setting of the system BIOS of the server about Option ROM expansion.
Refer to the user's guide of Computer to disable the Option Rom whose function is not in use.
If the computer does not work correctly even when all the above items are confirmed, please contact
to reseller, sales agents or service representative.
Unable to Connect the Network
Check the cable
¨ Make sure the cable latch has locked
Check the latch of the cable. If it is not locked, Re-connect the cable.
If the latch is broken, replace the cable.
¨ Make sure the cable has not bent
Check the cable routing.
If the cable has bent tightly or has any damage, replace the cable.
¨ Make sure the cable has compliance with the standards
Check whether it conforms to the cable specification which can connect this product. If it is not so,
Replace to a proper cable. See also
“
Network Cables
”
Check the link partner (switch, hub, etc.)
¨ Check a setting or configuration on the link partner.
Make sure the link partner setting is correct.
If the setting is mis-configured, correct the setting.
If the partner
’
s port is disabled, enable it.
If the adapter
’
s communication mode is set to full duplex mode, make sure that the link partner
’
s
communication mode is also set to full duplex mode. If these are set differently, it may cause lower
performance, loss of data, or the connection. For example, while a switching hub
’
s LAN port is set to
Auto-Negotiation mode, if the adapter
’
s port is set to full duplex mode, the switching hub
’
s port becomes
half duplex mode. Here, the link is established between them; however, the network performance will
extremely be low.
¨ Check a status of the link partner.
Make sure link partner is alive and in a normal state.
Common problems and solutions