NEC MultiSync P435 User Manual Download

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User’s Manual

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MultiSync P435
MultiSync P495
MultiSync P555
MultiSync MA431
MultiSync MA491
MultiSync MA551

MODEL: P435, P495, P555, MA431, MA491, MA551

Please find your model name on the label on the rear side of the monitor.

Summary of Contents for MultiSync P435

Page 1: ...Format Display MultiSync P435 MultiSync P495 MultiSync P555 MultiSync MA431 MultiSync MA491 MultiSync MA551 MODEL P435 P495 P555 MA431 MA491 MA551 Please find your model name on the label on the rear...

Page 2: ...Chapter 2 Parts Names and Functions Control Panel 21 Terminal Panel 22 Wireless Remote Control 24 Chapter 3 Connections Wiring Diagram 27 Connecting to a Personal Computer 28 Connecting to a Media De...

Page 3: ...r Setup Connecting Multiple Monitors 54 Video Out Connection 57 Setting the Remote Control ID Function 58 Chapter 7 External Control Controlling the Monitor via RS 232C 60 Controlling the Monitor via...

Page 4: ...x B External Resources Appendix C OSD Controls List INPUT 86 PICTURE 89 AUDIO 95 SCHEDULE 96 SLOT 97 NETWORK 99 PROTECT 100 SYSTEM 102 Appendix D Manufacturer s Recycling and Energy Information Dispos...

Page 5: ...act the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identif...

Page 6: ...mandatory action This symbol indicates that the power cord should be unplugged from the power outlet WARNING 1 UNPLUG THE POWER CORD Unplug the power cord if the product malfunctions Should the produc...

Page 7: ...s could result in damage to the product or injury to the user or installer 8 Please install the product in accordance with the following information This product cannot be used or installed without th...

Page 8: ...d then secure the product with a safety wire The safety wire must not be tight Please make sure the mounting accessories are strong enough to support the product weight and size before installing it S...

Page 9: ...ids into the cabinet or use your product near water Immediately turn off the power and unplug your product from the wall outlet then refer servicing to qualified service personnel It may cause an elec...

Page 10: ...of the power cord connected to the earth If the power cord is not connected to the earth it may cause electric shock Please make sure the power cord is earthed properly 2 Do not bind the power cord a...

Page 11: ...id disturbing reflections from the screen 10 When running the cooling fan continuously we recommend wiping clean the ventilation holes a minimum of once a month Failure to do so could lead to fire or...

Page 12: ...to see and may cause eye fatigue due to insufficient contrast Maintenance Cleaning the LCD Screen When the LCD screen is dusty please gently wipe with a soft cloth Clean the LCD screen surface with a...

Page 13: ...cally viewers are given appropriate installation guidance Simple and convenient Remote resource management operation status management control Compatibility with NaViSet Administrator 2 enables networ...

Page 14: ...ounting for Trained Installers on page 15 Attaching Mounting Accessories on page 18 NOTE For box contents please refer to the printed contents sheet provided in the box Product warranty does not cover...

Page 15: ...ries The remote control is powered by two 1 5 V AAA batteries To install or replace batteries NEC recommends the following battery use CAUTION Please refer to CAUTION 8 NOTE If you do not intend to us...

Page 16: ...oduct so as not to interfere with radio and television reception For HDMI USB and DisplayPort please use a shielded signal cable Use of other cables and adapters may cause interference with radio and...

Page 17: ...use Use the button on the main unit or the STANDBY button on the remote control to put the unit in standby mode Use POWER SAVE SETTINGS in the PROTECT OSD menu When there is no input signal the monit...

Page 18: ...top stand manual of ST 401 or ST 43M for structure of Prevent Tipping Before attaching the monitor to the wall make sure that the wall can support the weight of the monitor Changing the Logo Ornament...

Page 19: ...accessories other than those that are NEC approved they must comply with the VESA compatible FDMlv1 mounting method NEC recommends mounting interfaces that comply with UL1678 standard in North Americ...

Page 20: ...onitor by pushing or leaning on it This may cause the monitor to become distorted or damaged Handles for safety wire Fasten force 120 190 N cm Safety wire for landscape position Mounting Location WARN...

Page 21: ...to the top and the left side is moved to the bottom If installed in the wrong orientation heat may be trapped inside the main unit and the lifetime of the monitor may be shortened It cannot be install...

Page 22: ...the cooling fan to ON within the FAN CONTROL menu within the OSD menu see page 100 Mounting on Ceilings WARNING Please refer to WARNING 8 and WARNING 9 Attaching Mounting Accessories The monitor is de...

Page 23: ...e optional table top stand The monitor can only be used in the landscape orientation with the tabletop stand 3 0 0 m m Soft cloth Table Height adjustment P555 MA551 only 1 The lines on the stand pole...

Page 24: ...English 20 Chapter 2 Parts Names and Functions This Chapter Includes Control Panel on page 21 Terminal Panel on page 22 Wireless Remote Control on page 24...

Page 25: ...isplayPort2 HDMI1 HDMI2 OPTION 1 COMPUTE MODULE 2 These are available inputs only shown as their factory preset name 1 This function depends on which Option Board is installed in the monitor 2 This in...

Page 26: ...unless specified 7 DisplayPort IN 1 2 DisplayPort signals input 8 DisplayPort OUT DisplayPort signals output 9 HDMI IN 1 2 HDMI1 ARC HDMI2 HDMI signals input NOTE HDMI1 terminal also supports ARC Aud...

Page 27: ...visit Kensington s website Label Raspberry Pi Compute Module Slot Slot for installing a Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module See page 83 CAUTION Installation mus...

Page 28: ...PROTECT menu Press and hold the DISPLAY button for more than five seconds to unlock the remote See page 51 7 MENU Button Opens and closes the OSD menu See page 38 8 EXIT Button Acts as a back button...

Page 29: ...AUDIO INPUT setting or set DisplayPort VERSION of DisplayPort1 to 1 4 while STILL is active This function is disabled when one of the following functions is active MULTI PICTURE MOTION in SCREEN SAVE...

Page 30: ...ning on the monitor s main power or other external equipment s power as this may result in loss of image Do not use an attenuating built in resistor audio cable Using an audio cable with a built in re...

Page 31: ...lti Presenter stick HDMI video player or Computer HDMI Blu ray or DVD Player HDMI AV Amplifier Computer DisplayPort USB devices such as an USB camera USB storage device or USB color sensor 1 Computer...

Page 32: ...in the OSD or choose DisplayPort1 or DisplayPort2 using the remote control AUDIO INPUT button If the monitor s main power is turned on after a connected computer is turned on sometimes an image is not...

Page 33: ...rol Not all devices are fully compatible and in some cases the media device manufacturer may only provide compatibility with its own monitors or TVs See HDMI CEC Command on page 30 When supported the...

Page 34: ...to the same language which is selected for the monitor For the Change Language function it is necessary that the connected HDMI CEC compatible device be able to cope with multi language POWER CONTROL...

Page 35: ...terminal panel have different uses depending on the type of connected USB device Please follow these guidelines when using these ports with supported devices USB A Hub 0 5A USB downstream port Type A...

Page 36: ...on page 33 Operating Range for the Remote Control on page 34 Using Power Management on page 34 Showing the Information OSD on page 35 Switching Between Picture Modes on page 35 Setting the Aspect Rati...

Page 37: ...r 1 4 MST QUICK START is ENABLE Glowing amber No AV signal input has been detected by the monitor during the period of time you set with network signal input Blinking amber No AV signal input has been...

Page 38: ...ement This function decreases the power consumption of the monitor when it is not in use When connected to a computer power consumption by the monitor reduces automatically if the keyboard or mouse ar...

Page 39: ...Resolution Information 3 HDR Information 4 Communication Info Shows when COMMUNICATION INFO is ON Green Connected LAN Red Not connected LAN Switching Between Picture Modes Press the PICTURE MODE butt...

Page 40: ...Compute Module Interface Board and Raspberry Pi Compute Module are installed Aspect ratio of image Unchanged view 3 Recommended selection for picture aspect 3 Description 4 3 NORMAL Reproduces the asp...

Page 41: ...CREEN SAVER TILE MATRIX MULTI PICTURE IMAGE FLIP QUICK INPUT CHANGE MODE1 or MODE in CEC DUAL DAISY CHAIN MODE ROTATE or if input is set to DisplayPort1 then DisplayPort VERSION is set to 1 4 The STIL...

Page 42: ...IL CONFERENCING HIGHBRIGHT TRANSPORTATION CUSTOM Input source Main Menu Icons Main Menu Item Sub Menu Key Guide Adjustment Settings Remote Control Press or to navigate to a sub menu Press SET POINT ZO...

Page 43: ...nd select settings related to the audio SCHEDULE Create auto power on off schedules set the daylight savings time and off timer SLOT Select settings related to an Option Board if installed NETWORK Set...

Page 44: ...r 5 Advanced Operation This Chapter Includes Creating a Power Schedule on page 41 Advanced Color Adjustment on page 42 Using Other Picture Modes on page 48 Setting Security and Locking the Monitor Con...

Page 45: ...e adding schedules Schedules you configure are saved when exiting the SCHEDULE INFORMATION window If multiple schedules are set to start at the same time the conflicting schedule with the highest numb...

Page 46: ...r management features and the user color controls allow a unique level of precision to be achieved The white point is adjusted using a CIE x y control and the grayscale response of the display is calc...

Page 47: ...mart phone and other digital cameras Recommended setting for general color management AdobeRGB Wider color gamut setting used in high end graphics applications such as professional digital still camer...

Page 48: ...PQ luminance range A larger value will improve white saturation but the picture become darker When Auto is selected Luminance is used as the peak luminance setting DICOM DICOM GSDF Grayscale Standard...

Page 49: ...r This sensor connects directly to the USB Service 2A port on the monitor The monitor automatically takes screen measurements directly from the color sensor See Appendix A for purchase and availabilit...

Page 50: ...ia the OSD using the remote control Y is in units of cd m2 Depending on the monitor usage and other factors performing a Self Calibration at least once per year is recommended Reset calibration This d...

Page 51: ...that will be used as the Target or source of the copy operation A This function will measure the luminance and white point of the target monitor A and set these values to the current Picture Mode of...

Page 52: ...HT TRANSPORTATION CUSTOM 1 This function depends on which Option Board is installed in the monitor 2 This input is available when the optional Raspberry Pi Compute Module Interface Board and Raspberry...

Page 53: ...gs can also be configured using the monitor s web controls The function names and location in the web controls are the same as the OSD menu See page 63 The menu options for Security and Lock Settings...

Page 54: ...nable password security PASSWORD o o o o SECURE MODE START UP LOCK CONTROL LOCK PROTECT POWER SAVE SETTINGS THERMAL MANAGEMENT SCREEN SAVER POWER ON DELAY SECURITY SETTINGS LOCK SETTINGS ALERT MAIL 1...

Page 55: ...e buttons to change the setting to IR 3 Under MODE choose the lock mode you want to enable UNLOCK all buttons are unlocked ALL LOCK all buttons are locked CUSTOM LOCK all remote buttons are locked exc...

Page 56: ...d Select LOCK to prevent volume adjustment When activating the volume lock the monitor volume will immediately change to the MIN VOL value MIN VOL and MAX VOL the v w keys are unlocked and the volume...

Page 57: ...English 53 Chapter 6 Multi Monitor Setup This Chapter Includes Connecting Multiple Monitors on page 54 Video Out Connection on page 57 Setting the Remote Control ID Function on page 58...

Page 58: ...RS POSITION DisplayPort VERSION HDMI MODE VIDEO OUT SETTINGS and Input signal NOTE MONITOR ID in AUTO ID IP SETTING will be automatically executed This function is released if MOTION in SCREEN SAVER i...

Page 59: ...ting 3 at POSITION After individually setting the 1x2 image Portrait configuration will be shown as below SYSTEM EXTERNAL CONTROL sets the monitor ID and group IP for the current monitor When the moni...

Page 60: ...sing the same monitor model for all monitors in the connected daisy chain MONITORS POSITION is different from ID Please refer to the figure 1 H MONITORS 3 V MONITORS 3 POSITION 4 5 6 ID 1 1 ID 6 4 ID...

Page 61: ...t HDCP Up to 9 monitors including this monitor When DUAL DAISY CHAIN MODE is set to ENABLE HDMI and DisplayPort can be output simultaneously However one input cannot be output to both HDMI and Display...

Page 62: ...ntrol to Control all Monitors in Range 1 On the remote control press and hold down the REMOTE ID SET button while using the keypad to input the REMOTE CONTROL ID number 0 2 All monitors within range o...

Page 63: ...ds on page 68 Proof of Play on page 69 Connecting an external device There are two options to connect an external device to control the monitor RS 232C terminal Connecting an external device to the RS...

Page 64: ...power If you turn on the computer and monitor in reverse order the com port may not work To control the monitor via commands sent from a computer connected with an RS 232C cable please use the control...

Page 65: ...g the Monitor via LAN Connecting to a Network Using a LAN cable allows you to specify the Network Settings and the Alert Mail Settings by using an HTTP server function To use a LAN connection you are...

Page 66: ...wait a moment and repeat If you still can t get a response turn the monitor off and then back on Preparation Before Use Operation with a browser that uses a proxy server may not be possible depending...

Page 67: ...eb controls Select one of the links on the left side of the monitor web controls to configure the settings available in the monitor s OSD Please see page 85 for the full list of OSD menu controls INPU...

Page 68: ...network when MANUAL is selected for IP SETTING DEFAULT GATEWAY Set your default gateway for the monitor connected to the network when MANUAL is selected for IP SETTING NOTE Set as 0 0 0 0 to delete t...

Page 69: ...authentication of the email User Name This sets the user name for logging into the authentication server when authentication is required for the email transmission Up to 60 alphanumeric characters ca...

Page 70: ...Error code Temperature Temperature abnormal 0xA0 0xA1 0xA2 Fan Cooling fan abnormal 0x80 0x81 Power Power abnormal 0x70 0x71 0x72 0x78 Inverter Backlight Inverter or backlight abnormal 0x90 0x91 No Si...

Page 71: ...nd class2 command NOTIFY FUNCTION ENABLE Enable or disable a notification of the monitor network condition This function is only for class2 NOTIFY ADDRESS Set an IP ADDRESS to which the monitor networ...

Page 72: ...the External_Control pdf See page 83 but also supports common ASCII control command which is used for controlling the NEC monitor or projector from a connected computer For further information please...

Page 73: ...econd g EXPANSION DATA 00h Normal Proof of Play event 01h Proof of Play event is last power on time 20h Contents Copy from USB 21h Contents Copy form network folder 30h Contents Copy Success 31h Conte...

Page 74: ...English 70 Chapter 8 Troubleshooting This Chapter Includes Screen Image and Video Signal Issues on page 71 Hardware Issues on page 72...

Page 75: ...sion intention of the HDCP community Digital Content Protection LLC Image persistence Please be aware that LCD Technology may experience a phenomenon known as image persistence Image persistence occur...

Page 76: ...in contrast Blacks are dark gray and whites are dull change the VIDEO RANGE to LIMITED Dulling blacks and whites can occur when the VIDEO RANGE is set to FULL while the source video signal s color lev...

Page 77: ...tion to OFF The monitor may go into standby mode when a connected HDMI CEC supported device goes into standby Please check POWER in the SCHEDULE INFORMATION Power Indicator Patterns LED on the monitor...

Page 78: ...English 74 Chapter 9 Specifications This Chapter Includes Compatible signal list on page 75 P435 on page 76 P495 on page 77 P555 on page 78 MA431 on page 79 MA491 on page 80 MA551 on page 81...

Page 79: ...s 3 Compressed image 4096 x 2160 54 0 kHz 24 Hz Yes Yes No Compressed image 4096 x 2160 56 3 kHz 25 Hz No Yes No Compressed image 4096 x 2160 65 7 kHz 30 Hz No No Yes Compressed image 4096 x 2160 67 5...

Page 80: ...In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Downstream port SERVICE Power supply port 5 V 2 A max Firmware upda...

Page 81: ...LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Downstream port SERVICE Power supply port 5 V 2 A max Firmware update...

Page 82: ...n LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Downstream port SERVICE Power supply port 5 V 2 A max Firmware updat...

Page 83: ...In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Downstream port SERVICE Power supply port 5 V 2 A max Firmware upd...

Page 84: ...LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Downstream port SERVICE Power supply port 5 V 2 A max Firmware update...

Page 85: ...In LAN Remote IN 9 Pin D sub RJ 45 10 BASE T 100 BASE TX x 2 Stereo Mini Jack 3 5 mm USB USB A USB 2 0 Downstream port USB B USB 2 0 Downstream port SERVICE Power supply port 5 V 2 A max Firmware upda...

Page 86: ...ies The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries...

Page 87: ...sulates this communications protocol into a Python library for rapid development https github com NECDisplaySolutions necpdsdk Projector Monitor Common ASCII Control Command Reference Manual PDF docum...

Page 88: ...allations such as a video wall to achieve the best possible brightness and color matching between screens and configuring settings applicable to the video wall The software available for Microsoft Win...

Page 89: ...Controls List This Chapter Includes INPUT on page 86 PICTURE on page 89 AUDIO on page 95 SCHEDULE on page 96 SLOT on page 97 NETWORK on page 99 PROTECT on page 100 SYSTEM on page 102 Default values c...

Page 90: ...de after the period of time set for POWER SAVE has passed FIRST DETECT The monitor does not search for a video signal on the other input connections while the current input has a video signal If the c...

Page 91: ...URE MOTION in SCREEN SAVER STILL POINT ZOOM IMAGE FLIP QUICK INPUT CHANGE DUAL DAISY CHAIN MODE AUDIO INPUT ROTATE TILE COMP TILE CUT and DP to HDMI CONVERT H MONITORS and V MONITORS in TILE MATRIX is...

Page 92: ...ot all manufacturers provide the same level of CEC integration and control or they may only provide support for their products NOTE When MODE1 or MODE2 is selected POINT ZOOM is deactivated POWER CONT...

Page 93: ...customize settings to viewer preference See page 48 BACKLIGHT Adjusts the overall image and background brightness Press or to adjust NOTE ON is selected in AMBIENT LIGHT SENSING at ADVANCED this func...

Page 94: ...iciencies and is useful for evaluating how people who have such deficiencies will perceive colors This preview is available in types P Protanopia D Deuteranopia T Tritanopia Grayscale can be used for...

Page 95: ...on when using a USB color sensor See page 46 ADVANCED UHD UPSCALING Achieves high definition effect SHARPNESS Adjusts the crispness of the image Press or button to adjust ASPECT Select the aspect rati...

Page 96: ...ter setting AMBIENT LIGHT SENSING in OSD select ON and set ILLUMINANCE and BACKLIGHT IN BRIGHT Setting to use in a bright room ILLUMINANCE The illuminance level in a bright room BACKLIGHT The maximum...

Page 97: ...re not available when TILE MATRIX is active MULTI PICTURE MODE STILL and POINT ZOOM remote control buttons The tile matrix automatically deactivates when enabling any of the following functions Select...

Page 98: ...input to each picture 2PIP A B 2PBP B A 4PBP D A C B A PICTURE 1 B PICTURE 2 C PICTURE 3 D PICTURE 4 NOTE This function is released when the following functions are active MOTION in SCREEN SAVER IMAGE...

Page 99: ...y settings except for PICTURE MODE and SPECTRAVIEW ENGINE 1 This function is only available when Raspberry Pi Compute Module Interface Board and Raspberry Pi Compute Module are installed See page 83 2...

Page 100: ...epends on which Option Board you are using This function is only available when Option Board is installed SCHEDULE SCHEDULE MENU SCHEDULE SETTINGS Creates a working schedule for the monitor see page 4...

Page 101: ...the status is not Connected then a device is not installed Power Status 3 Shows the operating status of the installed Option Board Module 3 Shows information about the installed Option Board POWER SE...

Page 102: ...age cannot be changed This function is available when POWER SUPPLY is OFF ADVANCED SETTING SHUTDOWN SIGNAL Enables or disables the use of GPIO 23 to signal that power to the Compute Module will be shu...

Page 103: ...tor NOTE Enter 0 0 0 0 to delete the setting DNS SECONDARY Enter the secondary DNS server settings of the network connected to the monitor NOTE Enter 0 0 0 0 to delete the setting MAC ADDRESS Shows th...

Page 104: ...for input signal before going into power save mode POWER SAVE MESSAGE Shows a message as the monitor is entering low power mode QUICK START When ENABLE is selected the monitor will quickly return to t...

Page 105: ...unt of time that passes between when the POWER ON button is pressed and when the power actually turns on is 95 seconds This allows the 19 monitors in the multi monitor installation to turn on with 5 s...

Page 106: ...able the DAYLIGHT SAVING function to have the clock automatically adjust to the current time If the INTERNET TIME SERVER is set to ON this function is disabled CURRENT DATE TIME Shows the current date...

Page 107: ...il it reaches 100 For example if there are 20 monitors in the LAN chain the BASE NUMBER must be 80 or lower When running AUTO IP This is the fourth octet in the IP address Octets one to three are set...

Page 108: ...not to automatically show information about the monitor when it powers on changes input or the current input signal changes The information includes the current input audio source aspect ratio resolut...

Page 109: ...in unit return from power save change the MUTE SETTING change the AUDIO MODE when the volume is changed with the remote control or the main unit key or when the video signal resolution scanning freque...

Page 110: ...C DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company s top priorities in trying to minimize the burden placed on the environment We are engage...

Page 111: ...g an Option Board USB POWER is set to ON CEC is set to MODE1 or MODE2 DisplayPort VERSION is set to 1 2 MST or 1 4 MST SLOT POWER is set to ON QUICK START is set to ENABLE Power consumption Glowing am...

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