background image

 

4

 

Troubleshooting

 

The

 

Red

 

Indicator

 

light

 

is

 

used

 

to

 

signal

 

a

 

problem

 

with

 

the

 

unit.

  

If

 

the

 

Red

 

Indicator

 

light

 

is

 

flashing

 

this

 

means

 

that

 

there

 

is

 

a

 

problem

 

which

 

you

 

can

 

resolve

 

yourself.

 

The

 

number

 

of

 

flashes

 

indicates

 

the

 

type

 

of

 

problem

 

as

 

shown

 

in

 

the

 

table

 

below.

   

If

 

the

 

Red

 

Indicator

 

light

 

is

 

on

 

but

 

not

 

flashing

 

then

 

please

 

contact

 

your

 

customer

 

care

 

who

 

will

 

be

 

able

 

to

 

assist

 

you

 

with

 

the

 

problem.

 

 

 

Number

 

of

 

flashes

 

Problem

 

Resolution

 

1

 

No

 

connection

 

to

 

local

 

broadband

 

router

 

Check

 

the

 

connection

 

between

 

the

 

broadband

 

router

 

and

 

the

 

Femtocell.

  

2

 

No

 

internet

 

connection

 

Check

 

that

 

the

 

broadband

 

router

 

is

 

connected

 

to

 

the

 

Internet

 

and

 

is

 

providing

 

service.

 

3

 

Interference

 

problem

 

There

 

is

 

interface

 

with

 

other

 

systems.

 

Try

 

placing

 

the

 

Femtocell

 

in

 

a

 

different

 

place.

 

If

 

this

 

persists

 

please

 

contact

 

customer

 

services.

 

4

 

Overheating

 

Check

 

the

 

Femtocell

 

is

 

located

 

where

 

there

 

is

 

good

 

airflow.

  

5

 

SIM

 

card

 

problem

 

Check

 

to

 

see

 

that

 

the

 

SIM

 

card

 

is

 

inserted

 

correctly

 

and

 

that

 

it

 

is

 

the

 

one

 

provided

 

with

 

the

 

Femtocell.

  

 

Summary of Contents for FP16204 Femtocell

Page 1: ...User Manual FP 6 Femtocell G Access Point for Offices Indoor Spaces ...

Page 2: ...cation 4 2 3 Configuration and power up 5 3 Using your Femtocell 6 3 1 How it works 6 3 2 Broadband connection 6 3 3 Indicator Lights 6 3 4 Privacy 7 3 5 Emergency calls 7 4 Troubleshooting 8 5 Safety and Product care 9 6 Specifications 10 7 Conformance information 11 8 Glossary 13 2 ...

Page 3: ... about dropped calls poor voice quality or slow data connections dependable multi megabit speeds are now a reality whereas coverage concerns and network congestion are things of the past The Femtocell has no buttons to press and simply requires a power source and broadband data connection to operate The Femtocell automatically communicates with a central management system over a secure Internet co...

Page 4: ...its location the number and the construction of the walls and the proximity to other Femtocells Firstly locate your nearest LAN port broadband data router or cable modem as this will need to be connected to the Femtocell It is worth spending a little time thinking about where to place your Femtocell Considerations should include where you are most likely to make or receive calls If you wanted to t...

Page 5: ...ewhere central in an elevated location and close to a window For even better coverage throughout the home the external GPS antenna can be connected and placed by a window to allow the Femtocell to be located in a more central location ...

Page 6: ...ses your Mobile Operator s network in a secure manner just like the mobile equipment you see outside This ensures that it functions in exactly the same way offering you all the latest 3G services As with any mobile equipment the Femtocell automatically connects to the network without you having to press any buttons to communicate with it via a computer Since the Femtocell shares your broadband int...

Page 7: ...ut the state of the indicator light what it means and what actions need to be taken 3 4 Privacy The Femtocell ensures your privacy by not logging recording or reporting phone calls phone numbers data files web pages or any other information except as required by your Service Provider or Mobile Operator as a normal part of its legal commitments 3 5 Emergency calls Like other phones that require a p...

Page 8: ...ber of flashes Problem Resolution 1 No connection to local broadband router Check the connection between the broadband router and the Femtocell 2 No internet connection Check that the broadband router is connected to the Internet and is providing service 3 Interference problem There is interface with other systems Try placing the Femtocell in a different place If this persists please contact custo...

Page 9: ...dealer or local electricity company Do not use this product outdoors or do not use this product near water Keep the device away from excessive heat and humidity and keep the device free from vibration and dust Wipe the unit with a clean dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust Avoid installing or using this ...

Page 10: ...6 Specifications Model FP16204 Radio Interface 3GPP WCDMA Band ...

Page 11: ...7 Conformance information ...

Page 12: ......

Page 13: ......

Page 14: ...wner and store personal information Uplink Wireless connection between the mobile device and the fixed base station WCDMA Wideband Code Division Multiple Access Fundamental technology for 3G networks used in Europe and the rest of the world Wi Fi Wireless technology to provide a local data connection between electronic products 14 ...

Page 15: ...Other brand and product names are trademarks of their respective owners Information is subject to change without notice NEC Europe Ltd Registered in England No 2832014 Registered Office NEC House 1 Victoria Road London W3 6BL Web www nec com femtocell Email femtocell eu nec com Tel 44 0 208993 8111 15 ...

Reviews: