NEC Express5800/T71h, User Manual

Page: 78 / 84

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Parallel/Serial Ports
Execute “Load Default Values” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports
problems.
Serial or parallel port loop-back test
failed.
1. Make sure that the LPT# or COM# you test is the same as the
setting in BIOS Setup.
2. Loop-back.
3. Main
board.
Printing failed.
1. Ensure the printer driver is properly installed. Refer to the printer
service manual.
2. Printer.
3. Printer
cable.
4. Main board.
Printer problems.
1. Refer to the service manual for the printer.
Keyboard
Some or all keys on keyboard do not
work.
1. Keyboard
Power Supply
Pressing power switch does not turn off
system. (Only unplugging the power
cord from electrical outlet can turn off
the system.)
1. Ensure the AC-LINK in BIOS Setup of Boot Configuration is not
set to Stay-off.
2. Power switch cable assembly
Pressing power switch does not turn on
the system.
1. Ensure the power override switch (situated at the back of the
machine, just above the connector for the power cable) is not set
to OFF.
2. Power switch cable assembly.
Executing software shutdown from
Windows2012 Start menu does not turn
off the system. (Only pressing power
switch can turn off the system). 1. Load default settings.
2. Reload software from Recovery CD.
No system power, or power supply fan
is not running.
1. Power Supply
2. Main board
Other Problems
Any other problems.
1. Undetermined Problems
ID56 error logged in the OS system
event log when installing Windows 2012
R2 operating system 1. Ignore the error log.
IAStorDAtaMgrSvc error 1. Ignore the error log.