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NeoFace Access Control User's Guide

Chapter 2 Installation and Connection

Installation Method

Installation Method

3.1

Installation Conditions

Please pay attention to the following points, especially to use NeoFace safely.

(1)

Installation Direction Conditions

Installation direction should be as shown in the following diagram.

* Please be sure to read "Precautions for use" before using NeoFace.

Horizontal installation

Vertical installation

Prohibited

Possible

Prohibited

IMPORTANT

(2)

Ventilation

There are air vents at the top of

NeoFace

. Do not place any objects on NeoFace. If objects are placed, then

NeoFace

may

fail.

Caution

Do not place any object on top of NeoFace.

Placing objects may block the vents causing fire or failure of NeoFace.

Air vents

If installed in a prohibited direction, then NeoFace may fail.

Summary of Contents for EGW101

Page 1: ...NeoFace Access Control EGW101 User s Guide ...

Page 2: ...ne of the following three symbols Attention This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Example Electrical hazard Prohibited action This symbol indicates prohibited actions An image in the symbol illustrates a prohibited action Example Disassembly prohibited Mandatory action This symbol indicates mandatory actions ...

Page 3: ...d Prohibited Action Disassembly prohibition Do not disassemble repair or modify NeoFace Otherwise an electric shock or fire may be caused Splashing of water prohibition Do not use the server in the place where water or liquid may splash Danger of electric shock or fire when wet with water Magnetism prohibition Do not place NeoFace near fire Otherwise a fire may be caused Wet hands prohibited Do no...

Page 4: ... is manufactured and sold for use in Japan only NeoFace cannot be used outside Japan Using NeoFace outside of Japan may cause electrical shocks or a fire Precautions for AC Adapter and Power Cord Use Insert the power cord into outlets whose voltage matches that of the power cord When using the AC adapter purchased as an option plug the power cord into an outlet of 100 V AC in accordance with the v...

Page 5: ...dapter and power cord Use the power cord provided with the AC adapter purchased as an option If electric current exceeding the rating flows in the power cord may cause a fire Also observe the following precautions to prevent electrical shock or fire caused by a damaged power cord Do not stretch the cord harness Do not pinch the power cord Do not bend the power cord Keep chemicals away from the pow...

Page 6: ...ia or ozone Do not install NeoFace in an environment that contains dust and components such as sodium chloride and sulfur that promote corrosion in the air or conductive metal Otherwise the wiring on the printed circuit board inside NeoFace may be subject to corrosion causing emission of smoke or failure If you have any questions on the working environment contact your sales representative Use onl...

Page 7: ...y may cause fire or explosion High temperatures Immediately after the power supply has been switched OFF NeoFace may be hot depending on the ambient temperature Allow NeoFace to cool before installing or removing Secure the power cord and interface cables Be sure to secure the power cord and interface cables in place Incomplete installation cause loose connections and may cause smoke or fire Clean...

Page 8: ...er attached or printed on the components These labels are to draw attention from users to potential hazards involved in handling the components Do not remove or black out these labels and keep them clean If no labels are attached or printed on the server or if there is a label coming off or stained contact your sales representative NeoFace Access Control Unit AC adapter ...

Page 9: ...yboard and mouse are inserted while the power is ON NeoFace requires few second to 10 seconds to recognize the devices The keyboard or mouse may not function properly if they are inserted and removed instantaneously If the keyboard and mouse cannot be used properly connect the keyboard and mouse and then restart NeoFace Refer to chapter Chapter 2 Installation and Connection of this guide and insta...

Page 10: ...fe For more information on the effective service life contact your sales representative Tip Maintenance service Maintenance personnel with expert knowledge have been arranged to provide periodic diagnostic and maintenance services for NeoFace NEC recommends contract with a maintenance service company for periodic maintenance service to use NeoFace in the correct state ...

Page 11: ... 56 MHz Disassembling or remodeling of or erasing the model number on NeoFace may be punishable by law When using multiple reader writers in the 13 56 MHz band please provide a gap of 1 m or more between the units Please ensure there are no other radio devices using the same frequency band nearby Radio Wave Protection The radio wave output of NeoFace is lower than the reference value based on the ...

Page 12: ... or sell NeoFace to a third party Please hand over this document along when transferring or selling NeoFace to a third party Data in the fixed disk drive Erasing all the data from the fixed disk drive mounted in NeoFace with the responsibility of the customer is very important when transferring NeoFace to a third party to ensure that the data such as customer information and corporate accounting i...

Page 13: ...io communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the ...

Page 14: ...r s Guide Precautions for use Chapter 1 Introduction Chapter 2 Installation and Connection Chapter 3 Operation Chapter 4 Others This section describes the information required to use NeoFace safely Be sure to read before handling NeoFace This section describes the outline component name and functions of NeoFace This section describes the expansion of the options connection with the peripheral devi...

Page 15: ...trol 6 Cleaning and handling internal devices 7 During operation 7 Warning labels 8 Handling Precautions For Proper Use of the NeoFace 9 Handling precautions Technical laws and regulations 11 Instructions Booklet of NeoFace Access Control 14 Table of contents 15 Notation 18 Symbols in the Text 18 Operating System Notation 18 Trademark 19 License Notification 20 License statement 20 Precautions and...

Page 16: ...on Location 56 4 Connections 57 4 1 Bottom Panel 57 4 2 AC Adapter 58 4 3 Power Cord 59 4 4 Tie Wrap 59 4 5 Interface Cable 60 4 6 DIDO Connector 60 4 7 Power Supply Connector 61 4 8 I O Interface 63 5 Setup 65 5 1 Setup Flow 66 5 2 Initial Setup 67 Network Settings 70 Usage Area Setting for Camera Image 71 Linked System Setting 72 Settings of Connected Gate and Door 73 Card Reader Settings 74 Mas...

Page 17: ...17 NeoFace Access Control User s Guide Table 5 4 NeoFace Access Control Information Registration 81 Loggin in With WebUI From an External PC 81 NeoFace Access Control Registration 82 ...

Page 18: ...ed while handling the hardware and operating the software When the given procedure is not followed serious problems such as hardware failure data loss may occur Indicates the points to be checked while handling the hardware and operating the software Tip Indicates information that is helpful and useful Operating System Notation In this guide the following notations are used for Windows operating s...

Page 19: ... trademarks or trademarks of Microsoft Corporation in the United States and other countries Intel Xeon Celeron Intel Core and Intel vPro are trademarks of Intel Corporation PCI EXPRESS is a trademark of Peripheral Component Interconnect Special Interest Group Other company names and product names mentioned are trademarks or registered trademarks of the respective companies ...

Page 20: ...s list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRE...

Page 21: ...penssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PRO...

Page 22: ...and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS ...

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Page 32: ... Source 5 Combined Libraries You may place library facilities that are a work based on the Library side by side in a single library together with other library facilities that are not Applications and are not covered by this License and convey such a combined library under terms of your choice if you do both of the following a Accompany the combined library with a copy of the same work based on th...

Page 33: ... this License 1 10 Original Software means the Source Code and Executable form of computer software code that is originally released under this License 1 11 Patent Claims means any patent claim s now owned or hereafter acquired including without limitation method process and apparatus claims in any patent Licensable by grantor 1 12 Source Code means a the common form of computer software code in w...

Page 34: ... otherwise make available You must inform recipients of any such Covered Software in Executable form as to how they can obtain such Covered Software in Source Code form in a reasonable manner on or through a medium customarily used for software exchange 3 2 Modifications The Modifications that You create or to which You contribute are governed by the terms of this License You represent that You be...

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Page 40: ...a additional information can be found on Oracle s Global Trade Compliance web site http www oracle com us products export You agree that neither the Software nor any direct product thereof will be exported directly or indirectly in violation of these laws or will be used for any purpose prohibited by these laws including without limitation nuclear chemical or biological weapons proliferation 8 TRA...

Page 41: ...ed to supersede any component s of the Redistributables unless otherwise specified in the applicable Java SE LIUM iv you do not remove or alter any proprietary legends or notices contained in or on the Redistributables v you only distribute the Redistributables pursuant to a license agreement that a is a complete unmodified reproduction of this Agreement or b protects Oracle s interests consistent...

Page 42: ...ava SE LIUM accessible at http www oracle com technetwork java javase documentation index html In addition to any terms and conditions of any third party opensource freeware license identified in the Java SE LIUM the disclaimer of warranty and limitation of liability provisions in paragraphs 4 and 5 of the Binary Code License Agreement shall apply to all Software in this distribution K TERMINATION...

Page 43: ...n is prohibited 5 The contents of this User s Guide are subject to change without prior notice 6 The diagrams used in this document are from products that are under development and may differ from actual products User s Guide This User s Guide is based on information as on the date of preparation and the screen images messages and procedures may differ from the ones used The latest version of the ...

Page 44: ...Options This section describes the options of NeoFace 3 Main Unit Description This section describes the outline buttons and lamps of NeoFace 4 Basic Operations This section describes the operations methods key board and card reader of NeoFace 5 Maintenance This section describes the cleaning maintenance and replacement method for NeoFace NeoFace Access Control Introduction ...

Page 45: ...Windows10 IoT Enterprise2016 LTSB 1 OS License Agreement WindowsPE for Windows10 1 Tie wrap 2 Setting value check sheet 1 Default password notice 1 Application media 1 Application procedure guide 1 IMPORTANT Name plate label The 7 digits after the No is the serial number Name plate label stating the product serial number is affixed on the product Please check if the serial number on the nameplate ...

Page 46: ...V 12 5A MAX External dimension W 170mm D 85mm H 40mm Weight 800g Accessory 100 V AC power cord 2m clip to hold the power cord N8775 0302 LCD anti reflection film Anti reflection film to be affixed to LCD of NeoFace N8775 0303 Dust proof and drip proof filter Filter that prevents dust and water from entering NeoFace UL1589 001 NeoFace Access Control Manager The manager is used when using six or mor...

Page 47: ...turned ON 3 LCD Display with Touch Panel You can operate by touching the screen 4 POWER Switch Switch to turn the power ON OFF When pressed once the POWER lamp lights up in green and NeoFace is now in the POWER ON state After turning OFF the power supply please wait for 5 seconds or more before turning ON the power supply again 5 Card Reader Wireless communication of the device is possible with NF...

Page 48: ...3 DI DO connector 1 No 7 USB connector 2 Nos Connector compatible with Digital INPUT DI x4 Digital OUTPUT DO x4 Connector compatible with USB 3 0 Can be connected to a USB device Can be connected to the devices compatible with contact connection Lower side is USB 1 and upper side is USB 2 4 DI DO switching switch 1 No 8 LAN connector 2 Nos Switch that switches between the internal power supply INT...

Page 49: ... of the standard LAN port When power is supplied to NeoFace and hub and they are connected correctly the LINK lamp lights in orange color ACT lamp flashes in orange color when the port is transmitting or receiving If the lamp is not turned ON even in the LINK state check the status of the network cable and connection with the hub SPEED Lamp Indicates at which standard the LAN port communication mo...

Page 50: ...tc you can click the buttons or enter characters using the touch keyboard Touch the keyboard icon at the bottom right of the screen to display the touch keyboard Numeric keypad and touch keyboard operations Touch the field you want to input on the screen and enter numbers and characters Card Reader A card that is compatible with the built in card reader will be read if you hold the card at the fro...

Page 51: ...luding neutral detergents Commercially available wet tissues 2 Maintenance and Cleaning Method of Touch Panel Turn OFF the power to NeoFace and wipe gently with a dry cloth or a cloth soaked in ethyl alcohol isopropyl alcohol or a neutral detergent that does not contain abrasives After cleaning with neutral detergent please wipe with water Once NeoFace is clean wipe again gently with a dry and cle...

Page 52: ...llation 3 Installation Method The section describes the installation method and environment for NeoFace 4 Connections The section describes how to connect the peripheral devices necessary to start the operations of NeoFace 5 Setup The section describes how to start NeoFace after the installation is complete IMPORTANT NeoFace Access Control Installation and Connection Be sure to read the startup gu...

Page 53: ...stallation Before installing Neoface make sure that the following items are kept ready as required Except for the supplied accessories the following commercially available items must be arranged by the customer or installing agency Parts shall be arranged by either the customer or installing agency depending on the agreement between them External PC External display USB keyboard USB mouse USB DVD ...

Page 54: ...he following diagram Please be sure to read Precautions for use before using NeoFace Horizontal installation Vertical installation Prohibited Prohibited Possible Prohibited IMPORTANT 2 Ventilation There are air vents at the top of NeoFace Do not place any objects on NeoFace If objects are placed then NeoFace may fail Caution Do not place any object on top of NeoFace Placing objects may block the v...

Page 55: ... class A Earthquake resistance Continuous 2 0m s2 Short time 4 9m s2 JEITA IT 1004 A classB Impact resistance XYZ Electricity ON 19 6 m s2 Electricity OFF 98 m s2 Power supply voltage AC100 to 240V 10 AC90 to 264V 2 Power supply frequency 50 60 Hz 3Hz Power supply noise 1kVP P 50ns to 1μs pulse Insulation resistance 30MΩ DC500V Insulation withstand voltage 3 0 kV AC 1 minute Leak current Less than...

Page 56: ...thentication area because of its use as a facial recognition terminal Facial recognition can be performed smoothly by installing NeoFace with reference to the figure below IMPORTANT If installed in a prohibited direction then NeoFace may fail Approx 130 cm Depends on the gate Approx 100 cm Approx 100 cm Approx 60 cm Approx 60 cm Approx 60 cm Approx 60 cm Approx 75 cm ...

Page 57: ...t should be done after passing through the holes of the body panel removed beforehand 1 To prevent damage to NeoFace or LCD place the body with the front side down on a flat soft object 2 Remove the six screws that secure the bottom panel and remove the bottom panel The screws at the back side are covered with rubber covers Remove the rubber covers and then loosen the screws Hex driver is required...

Page 58: ...Adapter Connect the AC adapter to NeoFace Pay attention to the plug orientation and connect the AC adapter When removing the plug of the AC adapter from the main unit pull the plug of the connector towards you as shown in the following figure and before pulling ensure that the lock has been released ...

Page 59: ...pter AC adapter Connect to 100 V AC outlet Power Cord AC adapter included Remove the conversion adapter when plugging into an outlet of 3 pin power plugs 4 4 Tie Wrap After connecting the tie wrap connect the interface cables The power turns on automatically immediately ON connecting the power cord and then automatically turns OFF after a few seconds ...

Page 60: ...B cable Please ensure that the plugs of the power cord are not pressed 4 6 DIDO Connector When using digital input and output connect the cables following the procedure given below 1 Remove the DIDO connector from the main unit 2 When a minus precision screwdriver is inserted into the hole of the square opening adjacent to the terminal to which must be attached then the connection terminal opens T...

Page 61: ...precision screwdriver The connection terminal is closed and the cable is fixed 5 Attach the connector to which the cable is connected to NeoFace 4 7 Power Supply Connector Follow the procedure given below to connect the cables when using the power supply connector Terminal 2 Pin The DC power source should have double reinforce insulation before connecting to EUT 1 Loosen the left and right screws ...

Page 62: ... has been loosened will open 3 Insert the cable into the connection terminal Insert the cable all the way into the bottom end of the connection terminal 4 Tighten the screw located at the top of the connection terminal The connection terminal is closed and the cable is fixed 5 Attach the connector to which the cable is connected to NeoFace ...

Page 63: ...tact your sales representative 1 DisplayPort Terminal number Signal name Pin connection 1 Lane0 19 1 20 2 2 GND 3 Lane0 4 Lane1 5 GND 6 Lane1 7 Lane2 8 GND 9 Lane2 10 Lane3 11 GND 12 Lane3 13 GND 14 GND 15 Aux 16 GND 17 Aux 18 HPD 19 GND 20 3 3V 2 USB 3 0 interface Terminal number Signal name Pin connection 1 5V 9 8 7 6 5 1 2 3 4 2 D 3 D 4 GND 5 StdA_SSRX 6 StdA_SSRX 7 GND 8 StdA_SSTX 9 StdA_SSTX ...

Page 64: ...ED 8 1 2 MDI0 3 MDI1 4 MDI1 5 MDI2 6 MDI2 7 MDI3 8 MDI3 4 DIDO Interface Terminal number Signal name Pin connection 1 Reserve 11 20 1 10 2 Reserve 3 DO2 4 D_GPO2 5 Reserve 6 Reserve 7 Reserve 8 Reserve 9 Reserve 10 GND 11 Reserve 12 GND 13 Reserve 14 GND 15 Reserve 16 GND 17 EXT_PWR 18 GND 19 None 20 None 5 Power connector Terminal 2 Pin interface Terminal number Signal name Pin connection 1 GND 2...

Page 65: ...ring and exiting 1 NeoFace Access Control 1 unit operated 5000 people NeoFace Access Control master 2 NeoFace Access Control 2 to 5 units operated Master slave configuration 5000 people NeoFace Access Control master 3 NeoFace Access Control Manager NeoFace Access Control to 100 unit configuration 10000 people NeoFace Access Control Manager Batch registration is possible The following method is use...

Page 66: ...f NeoFace Access Control Master See Figure 5 2 Registration Master of NeoFace Access Control with WebUI See Figure 5 4 Registration Master and slave of NeoFace Access Control with WebUI See Figure 5 4 Registration Slave of NeoFace Access Control with WebUI See Figure 5 4 Registers persons entering and exiting via NeuFace Access Control master or from the WebUI on an external PC See Section 2 Chapt...

Page 67: ...S start up and then the initial setup screen will be displayed Initial setup must be done with the network LAN cable connected Connect the LAN cable to the LAN 1 port of NeoFace Access Control If the customers want to change the system configuration after completion of initial setup NeoFace must be returned to the factory shipment state using the recovery disc and this procedure must be performed ...

Page 68: ...ection 5 Setup Computer Name Setting Setting the computer name Please enter the computer name By default NFAC part of MAC address is entered The computer name can be up to 15 characters cannot be set at the end or beginning Touch the Next button after completing the input ...

Page 69: ...e with Internet time server and then enter the server name The server name can be input up to 64 characters cannot be set at the beginning When not synchronizing with Internet time server Select Do not synchronize with Internet time server The current time is automatically input please correct only if necessary Touch the Next button after completing the selection and input ...

Page 70: ...P address manually select Use the following IP address and enter the IP address Subnet mask and Default gateway To acquire the DNS server address automatically select Obtain DNS server address automatically To specify the DNS server address select Use the following DNS server address and enter IP address of primary DNS server and secondary DNS server Touch the Next button after completing the sele...

Page 71: ...tting for Camera Image Setting the camera image usage area When the camera is facing the front towards the terminal select Center When the camera is facing left towards the terminal select Right Left setting is not used and should not be selected Touch the Next button after completing the selection ...

Page 72: ... want to link any system linkage select the option No To link with Safeware SecureFrontia system select Yes and select the system to be linked Enter the IP address of the system to be linked and select the Safeware SecureFrontia terminal that is connected as parent machine or Child machine Touch the Next button after completing the selection and input ...

Page 73: ...ing of gate and door to be connected Set the gate and door classification In the case of not connecting anything select Not used When connecting to the gate select Gate Setting the gate type gate manufacturer Please select the gate manufacturer to connect with the gate type Touch the Next button after completing the selection ...

Page 74: ...ernal When using an external card reader other than Safeware SecureFrontia please contact your sales representative as separate response is required When using the following authentication mode refer to 5 4 2 Chapter 2 do not set card reader type as Not used Face and card linked authentication walk through Face and card authentication Card authentication Select the ID NFC FelicaD FelicaS QR SAFEWA...

Page 75: ...Access Control Select the Master option to use as a master terminal used for registering user information If a different master machine or NeoFace Access Control Manager is used for registration of end users then please select the Slave option Please enter the network address for connecting NeoFace Touch the Next button after completing the selection and input ...

Page 76: ...atabase Synchronization Settings Setting for synchronization of the Database This screen will be displayed only if Slave is selected in section 5 2 8 of Chapter 2 Master and Slave Please enter the host name or the IP address of the Master Touch the Next button after completing the input ...

Page 77: ...Access Control User s Guide Chapter 2 Installation and Connection 5 Setup Verifying Settings Content Checking the setting contents Check the displayed settings if there is no discrepancy please touch the OK button ...

Page 78: ...estart Reboot the OS so that the settings are incorporated Please touch the Yes button once this screen is displayed Only when the slave is set in Section 5 2 8 of Chapter 2 touch the Yes button and reboot the OS and since the same confirmation screen will be displayed touch the Yes button ...

Page 79: ...eSQL have not been installed in the computer on which you are planning to install If JRE and PostgreSQL have already been installed they must be uninstalled Installation of NeoFace Access Control Manager Please ensure that this procedure is carried out by personnel with administrator privilege 1 Insert the installation disk in the DVD drive 2 Copy the installation file NFACManagerInstaller exe of ...

Page 80: ...he computer 7 Next perform the initial setup of NeoFace Access Control Manager Please launch the command prompt and execute the following command cd C NEC NFA bin FaceServerInitialSetup vbs The path of the shared folder used for maintaining logs DB synchronization setting network Example FaceServerInitialSetup vbs xxxx xxxx share log 192 168 10 0 24 The following log can be used to confirm if the ...

Page 81: ...e Enter the user ID and password in the following login screen and press the Login button Login from WebUI is possible only for user ID with administrator privileges Since the following account is registered as an administrator in the initial state please log in with this ID and password Person entry exit item Settings information Person entry exit ID systemuser Person entry exit name NFAC termina...

Page 82: ...d slave settings Master Slave Please select whether the relevant terminal is master or slave Please select the one that matches the master and slave set during the initial setup Authentication mode 1 Face and card authentication Walk through Person who uses brings the card in contact with NeoFace will be authenticated with the face image photographed beforehand Face and card authentication After t...

Page 83: ...lation and Connection 5 Setup After completing the data entry press the Registration button If you select the Area selection button the following screen will be displayed select at least one target area to be authenticated and then press the Confirm button ...

Page 84: ...pter 2 Installation and Connection 5 Setup Since the contents of the data are displayed for confirmation press the Confirm button if the contents to be registered are correct The following screen will be displayed on completion of registration ...

Page 85: ...the permission of NEC Corporation Unauthorized reproduction of a part or all the contents of this guide without permission is prohibited The contents of this User s Guide are subject to change without prior notice User s Guide First edition January 2018 NEC Corporation 5 7 1 Shiba Minato ku Tokyo TEL 044 455 8706 board number NeoFace Access Control EGW101 ...

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