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NEC DT820 Series, User Manual

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N O T I C E S

Declaration of Conformity

DT820 Phone User Guide

D -203

Í S L E N S K A

Hér með lýsir “NEC Enterprise Solutions” yfir því að “DT700”/"DT800" er í samræmi 
við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
http://www.nec-enterprise.com/Support/Declaration-of-Conformity

I T A L I A N O

Con la presente “NEC Enterprise Solutions” dichiara che questo “DT700”/"DT800" è 
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla 
direttiva 1999/5/CE.
http://www.nec-enterprise.com/Support/Declaration-of-Conformity

LA TVIS KI

Ar š o “NEC Ente rpris e  S olutions ” de kla r

ē

, ka  “DT700”/"DT800" a tbils t Dire kt

ī

va s 

1999/5/EK b

ū

tis ka j

ā

m pra s

ī

b

ā

m un citie m a r to s a is t

ī

ta jie m note ikumie m.

http://www.ne c-e nte rpris e .com/Support/De cla ra tion-of-Conformity

LIE TU VI

Ų

Š iuo “NEC Ente rpris e  S olutions ” de kla ruoja , ka d š is  “DT700”/"DT800" a titinka 
e s minius re ika la vimus ir kita s 1999/5/EB Direktyvos  nuos ta ta s .
http://www.ne c-e nte rpris e .com/Support/De cla ra tion-of-Conformity

M A L T I

Hawnhekk, “NEC Enterprise Solutions”, jiddikjara li dan “DT700”/"DT800" jikkonforma 
mal-

ħ

ti

ġ

ijiet essenzjali u ma provvedimenti o

ħ

rajn relevanti li hemm fid-Dirrettiva 

1999/5/EC.
http://www.nec-enterprise.com/Support/Declaration-of-Conformity

MA G YA R

Alulírott, “NEC Ente rpris e S olutions ” nyila tkozom, hogy a  “DT700”/"DT800" me gfe le l 
a  vona tkozó a la pve tõ köve te lmé nye kne k é s  a z 1999/5/EC irá nye lv e gyé b 
e lõírá s a ina k.
http://www.ne c-e nte rpris e .com/Support/De cla ra tion-of-Conformity

N E D E R L A N D S

Hierbij verklaart “NEC Enterprise Solutions” dat het toestel “DT700”/"DT800" in 
overeenstemming is met de essentiële eisen en de andere relevante bepalingen van 
richtlijn 1999/5/EG.
http://www.nec-enterprise.com/Support/Declaration-of-Conformity

N O R S K

“NEC Enterprise Solutions” erklærer herved at utstyret “DT700”/"DT800" er i samsvar 
med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
http://www.nec-enterprise.com/Support/Declaration-of-Conformity

Summary of Contents for DT820 Series

Page 1: ...DT820 Phone User Manual For UNIVERGE 3C Communications and SIP Net Platforms...

Page 2: ......

Page 3: ...NIVERGE 3C Communications and SIP Net Platforms H T T P W W W N E C C O M P A R T N U M B E R 5 4 0 4 4 1 R 6 D T 8 2 0 F I R M W A R E V E R S I O N 4 3 3 C U N I F I E D C O M M U N I C A T I O N S...

Page 4: ...tioned in this document are the property of their respective owners and are also subject to copyright trademark and intellectual property protection as applicable by law NEC Enterprise Communication T...

Page 5: ...441r2 June 2016 Edits and corrections NEC Std SIP 4 0 for DT820 540 441r3 June 2017 Edits and corrections NEC Std SIP 4 1 for DT820 540 441r4 January 2018 Edits and corrections NEC Std SIP 4 1 for DT...

Page 6: ...Number ________________________________________________________ System Release Version ________________________________________________________ R E G I O N A L C O N T A C T S N E C H E A D Q U A R T...

Page 7: ...John Carpenter Fwy Irving TX 75063 2909 Telephone 1 800 240 0632 800 2400 NEC Fax 1 888 318 7932 Authorized Associates and Resellers Phone 1 800 752 6275 Fax 214 262 5566 Website www necam com W O R...

Page 8: ...viii P N 540 441r3 DT820 Phone User Guide...

Page 9: ...et Licensed Support 2 18 ITY 8LDX Phone Specifics 2 19 Programmable Key Information Display 2 19 Using the Scroll Key 2 22 Speed Dial Key Numbering for ITY 8LDX Phones 2 23 Presence Monitor Settings a...

Page 10: ...t 4 38 To adjust the LCD contrast 4 38 To change the LCD Backlight Timeout DT820 only 4 38 To disable the Screen Saver DT820C only 4 39 To change the Screen Saver Waiting Time DT820C only 4 39 To edit...

Page 11: ...61 Unattended transfer 6 61 To shuttle between calls during an Attended Transfer 6 61 To split calls into two calls when transferring Transfer split 6 62 Advanced Messaging Features 6 62 Message Waiti...

Page 12: ...star codes 8 98 Call Recording 8 98 Supervise a Call 8 98 View System Call History 8 101 To view call logs via the Microbrowser 8 101 To view the Conference listing 8 102 Search Directory Corporate D...

Page 13: ...No Answer using star codes 9 126 To set Conditional Handset forwarding Busy using star codes 9 126 To clear Handset Forwarding Conditions 9 127 To clear Handset forwarding using star codes 9 127 Call...

Page 14: ...Outgoing Calls 10 152 To dial an internal number from the Call History using the handset 10 153 To dial an external number from the Call History 10 153 To add a Call History entry to the Personal Dire...

Page 15: ...ne does not power up 11 176 Calling 11 176 The phone does not have a dial tone 11 176 The phone cannot make any calls 11 177 The phone cannot make any external calls 11 177 A Speed Dial Personal Direc...

Page 16: ...eatures C 194 Setup and Installation C 194 Headset Base Station Setup C 194 Enable the Headset port one the phone C 194 Enable EHS headset at the phoneset device C 194 Connect Phone to Headset Base St...

Page 17: ...haracter Set 4 44 Lowercase Alphabetic Character Set 4 46 Numeric Character Set 4 47 Character entry mode Icon Displays 4 47 Secure Registration Icon 5 50 Secure Media Icon Secure Media Unsecure Signa...

Page 18: ...ce Icons 10 163 Monitor Presence LED Colors for Speed Dial Keys 10 163 Monitor Presence Icons 10 167 Monitor Presence LED Colors for Speed Dial Keys 10 167 Monitor Presence Icons 10 170 Character entr...

Page 19: ...vels 3 27 Leg stoppers 3 28 Adjust tilt leg High 3 28 Leg stoppers 3 29 Adjust tilt leg Low 3 29 Handset Connection 3 30 Phone LAN Connection 3 30 Headset Connector 3 31 LAN Cable Connection 3 31 Curs...

Page 20: ...LI ST O F FI G URES 2 List of Figures DT820 Phone User Guide...

Page 21: ...SIP Net systems DT820 SIP Phones UNIVERGE 3C or SIP Net systems DT820C SIP Phones UNIVERGE 3C or SIP Net systems All acronyms abbreviations or descriptive terms imply general adherence under the UNIV...

Page 22: ...O VERVI EW 1 2 DT820 Phone User Guide...

Page 23: ...C system or SIP Net platform For general information on using the phone see the Quick Reference Guide for the specific phone model For information on functionality specific to the 3C system platform s...

Page 24: ...one User Guide DT820C ITY 8LCGX 8 Button with Desi less Display Full Color LCD Cursor keys LCD backlit and no fade control 3C SIP Net SV9500 and IG1000 supported Supports Plantronics EHS using APD 80...

Page 25: ...8 2 0 PHONES DT820 Series Phones DT820 Phone User Guide 2 5 KEYS AND PARTS I T Y 8 L C G X D T 8 2 0 C S E R I E S P H O N E L A Y O U T A N D P A R T S Figure 2 1 ITY 8LCGX DT820C Series 1 2 11 10 9...

Page 26: ...mation about that softkey 6 Programmable Keys The first programmable key is reserved as the Line Key Line Keys allow the user to select which line to operate on Any programmable keys not used as Line...

Page 27: ...key Press this key to transfer a call 14 Speaker key Controls the built in speaker which can be used for Hands Free dialing and conversations The LED on this key lights when the speaker is active 15...

Page 28: ...exit from the Menu or Help mode and go back to the telephone main screen 4 Softkeys The softkeys show the available features for your current activity Any feature shown at the bottom of the LCD is ava...

Page 29: ...uch as Call History Personal Directory or User Settings 12 Hold key Press this key to place a call on hold 13 Transfer key Press this key to transfer a call 14 Speaker key Controls the built in speake...

Page 30: ...N TO T HE DT 8 2 0 PHONES DT820 Series Phones 2 10 DT820 Phone User Guide I T Y 6 D 1 D T 8 2 0 S E R I E S P H O N E L A Y O U T A N D P A R T S Figure 2 3 ITY 6D 1 DT820 Series 1 2 11 10 9 8 7 4 5 1...

Page 31: ...handling process 5 Help key Press the Help key and then press a softkey to display information about that softkey 6 Programmable Keys The first programmable key is reserved as the Line Key Line Keys...

Page 32: ...e LED on this key lights when the speaker is active 15 Cursor pad Use this key to navigate to various features The up and down keys on the cursor pad can be used to adjust the volume of the phone Feat...

Page 33: ...ws the total number of calls Page Count The first number shows the page you are currently on and the second number shows the total number of pages in the current menu Cursor Display of the cursor pad...

Page 34: ...3C system only This icon indicates Call Forwarding on No Answer is active Call Recording 3C system only This icon indicates Call Recording is active Keypad in first letter uppercase entry mode This i...

Page 35: ...telephone keypad USB Port Drain Note This feature is only available on DT730G phones This icon indicates that the device connected to the USB port of the DT730G phone is drawing current beyond the nor...

Page 36: ...the volume level of the headset when you are on a call Handset Call Volume Shows the volume level of the handset when you are on a call Speaker Call Volume Shows the volume level of the speaker while...

Page 37: ...ottom of the LCD display the names of available functions names of user assigned functions and names of functions assigned by a specific softkey pattern Displayed softkeys can vary depending on the st...

Page 38: ...all History Personal Directory and Speed Dial screens press this softkey to delete the currently highlighted information Options In the Call History menus press this softkey to view the options for th...

Page 39: ...e 2 6 Scroll key The Page Icon indicates the currently displayed page You can change pages using the Scroll key The display offers the following Programmable Keys on the four pages available on the di...

Page 40: ...User Guide Figure 2 7 ITY 8LD a Monitor Icons Table 2 7 Monitor Presence Icons for ITY 8LD phones Type Status Programmable Key LED LED DESI Less Icon Line Key Registered LED is not lit Unregistered L...

Page 41: ...LED is not lit Ringing SIP Net Blinking Red Ringing 3C system Blinking Green Subscription Failed LED is not lit Online 3C system only Green On the Phone Red Held Blinking Red Busy Red Key Type Descrip...

Page 42: ...rammable keys as Speed Dial Keys on ITY 8LDX phones see Speed Dial and Programmable Keys on page 7 64 Page Number Programmable Keys Behavior 1 Programmable Keys 2 9 Key 1 is the Line Key A black backg...

Page 43: ...TY 8LDX Speed Dial Key Numbering Presence Monitor Settings and Speed Dial Keys If you have Visual monitor settings for a Speed Dial entry the presence Available Busy or Offline of the line is shown by...

Page 44: ...still supported on all phone models but if the second LCD is not on the phone or the phone is not licensed for the same number of keys as another phone you use no details for programmed entries can b...

Page 45: ...HE DT 8 2 0 PHONES ITY 6D 1 Phone Specifics DT820 Phone User Guide 2 25 I T Y 6 D 1 P H O N E S P E C I F I C S Speed Dial Key Numbering for ITY 6D 1 Phones Figure 2 10 DT820 ITY 6D 1 Speed Dial Key...

Page 46: ...I NTRO DUCTI O N TO T HE DT 8 2 0 PHONES ITY 6D 1 Phone Specifics 2 26 DT820 Phone User Guide...

Page 47: ...phone to the network For information on configuring a phone for connection to the network contact your system administrator Read through the installation procedures and assemble any equipment required...

Page 48: ...DT820 Phone User Guide Figure 3 2 Leg stoppers 3 Adjust the tilt leg and return the phone to the upright position Figure 3 3 Adjust tilt leg High To lower tilt leg 1 Turn the phone upside down 2 Push...

Page 49: ...return the phone to the upright position Figure 3 5 Adjust tilt leg Low CONNECTING THE PHONE To attach the handset 1 Insert the coiled cord plug into the HANDSET connector on the back of the phone un...

Page 50: ...al area network 2 Thread the LAN cable through the groove on the bottom of the tilt leg Figure 3 7 Phone LAN Connection To connect a headset Optional Note For information on connecting a Jabra Bluetoo...

Page 51: ...e phone You can connect a computer to the network through the phone using a LAN cable if there are a limited number of available ports on your local area network Note If a device that is connected thr...

Page 52: ...I NSTALLATI O N 3 32 DT820 Phone User Guide...

Page 53: ...H O N E D I S P L A Y The Up and Down softkeys on the phone indicate to the user when there are more options than displayed on the LCD screen B A S I C S E T U P W I T H T H E C U R S O R P A D Figur...

Page 54: ...p b Down key multiple times and cannot press and hold to adjust the volume To adjust the call volume headset Press the d Up b Down key on the Cursor pad during call operation You must press the dUp b...

Page 55: ...ownloaded from the boot server If you select this entry it will not be saved and your ringtone settings will not change To select an External Ringtone 1 Press the Menu key 2 Select 3 User Settings 3 S...

Page 56: ...headset Note Hold reminder tone soft ring ringer volume and preview of the User Adjustable Ringtones on selection may not be supported by the headset They are only played on the phone speaker when Hea...

Page 57: ...y and use the telephone keypad to enter new volume level 6 Press Enter b on the cursor pad or the OK softkey to accept the setting You can also press the Cancel softkey to exit without making any chan...

Page 58: ...the LCD contrast 1 Press the Menu key 2 Select 3 User Settings 3 Select 6 LCD Settings 4 Select 1 LCD Contrast 5 Use the and softkeys to adjust the LCD contrast 6 Press Enter b on the cursor pad or t...

Page 59: ...s Enter b on the cursor pad or the OK softkey to accept the setting You can also press the Cancel softkey to exit without making any changes To change the Screen Saver Waiting Time DT820C only 1 Press...

Page 60: ...out making any changes Note For more information on the Personal Directory see The Personal Directory on page 10 157 For more information on Speed Dials see Speed Dial and Programmable Keys on page 7...

Page 61: ...havior on certain specific user actions key events pertaining to this screen Digit key No Operation 4 way scroll BACK key Redial key Discard changes and return to Clear Settings 4 way scroll FORWARD k...

Page 62: ...Confirmation acceptable user actions keys Note There are no menu items associated with Confirm Menu settings 4 way scroll DOWN key Volume DOWN key No Operation ENTER key Erase all Personal Directory e...

Page 63: ...ore information Note You cannot change these settings on your phone To change any of these settings contact your system administrator To view the phone settings 1 Press the Menu key 2 Select 6 Status...

Page 64: ...the Up and Down softkeys to scroll to the Max Calls screen 5 Press the Exit softkey to return to the Status menu Note You cannot change these settings on your phone To change any of these settings co...

Page 65: ...BASIC SET T INGS CONF IGURATION Speed Dial and Personal Directory Character Sets DT820 Phone User Guide 4 45 C F I L O R V Y 5 S Z 9 7 3 4 8 _ 2 6 i 1 Uppercase Characters 1 2 3 4 5 6 7 8 9 0...

Page 66: ...Dial and Personal Directory Character Sets 4 46 DT820 Phone User Guide Table 4 9 Lowercase Alphabetic Character Set Lowercase Characters 1 2 3 4 5 6 7 8 9 0 a d g j m p t w 0 Space b e h k n q u x c...

Page 67: ...sing the key Note The full numeric character set is only available when you are in a field that also allows alphabetic input If you are not in a field that allows for alphabetic input the only special...

Page 68: ...BASI C SETTI NG S C ONF IGURAT ION Speed Dial and Personal Directory Character Sets 4 48 DT820 Phone User Guide...

Page 69: ...e phone indicate to the user when there are more options than displayed on the LCD screen SECURE CALLS S E C U R E C A L L I C O N D I S P L A Y A call is secure when both the signaling and the media...

Page 70: ...e details for possible scenarios with secured and unsecured signaling and media Table 5 3 Secured Unsecure Signaling and Media Scenarios Icons Music On Hold When the phone is placed on hold the media...

Page 71: ...n the authenticator is not configured with a valid authentication server The Held screen is displayed when the phone receives an EAPOL Failure from the authenticator in response to the EAP Response Id...

Page 72: ...urrent 802 1X status of the phone is displayed on the Network Information status screen Menu Status Network Information If 802 1X status enabled the phone displays the current Authentication state as...

Page 73: ...ere are more options than displayed on the LCD screen Note The softkeys are buttons that change function depending on the situation Each softkey s current function is displayed on the LCD screen above...

Page 74: ...ine Key To reject an incoming call Press the Reject softkey The call will be routed in accordance with your defined forwarding conditions I N C O M I N G C A L L R I N G I N G T O N E S Different ring...

Page 75: ...nds for the call to be automatically dialed The call proceeds to the dialed party Note You can also dial the number then lift the telephone handset or press the Headset softkey to initiate a call S T...

Page 76: ...enable an external headset on page 4 36 you can either use the telephone handset or your headset when you make and receive calls To make calls with your headset If you are using a headset it is assume...

Page 77: ...e you are on a call if you press the Headset softkey while the telephone handset is on hook your call will be dropped Make sure you pick up the telephone handset to continue your call before you press...

Page 78: ...ther call C A L L T R A N S F E R R I N G A N D C O N F E R E N C I N G CONFERENCING CALLS The phones support 3 party conferencing Conference Reminder Tone A Conference Reminder tone may be enabled on...

Page 79: ...l will hear music on hold 2 Press the NewCall softkey to start a new phone call 3 Use the key pad to dial the telephone number of the party to be joined in the conference 4 Press the Dial softkey to i...

Page 80: ...eaker key while the phone for the new call is still ringing the other two parties are connected in a blind transfer call Note Do not hang up the telephone handset or press the Speaker key unless you w...

Page 81: ...rs you may be able to transfer calls to external numbers You will be disconnected from both calls when your phone dials the external number Unattended transfer An Unattended Transfer can be done when...

Page 82: ...softkey to split the transferred call into two separate calls You will stay connected to each party but each will be treated as a separate phone call You can use the Shuttle softkey to switch between...

Page 83: ...pad and key pad D T 8 2 0 P H O N E D I S P L A Y The Up and Down softkeys on the phone indicate to the user when there are more options than displayed on the LCD screen Note The softkeys are buttons...

Page 84: ...and same number as an existing entry Using the Feature Key Note Network configuration determines how the Feature key behaves on your network Contact your system administrator The Feature key on the te...

Page 85: ...m the Speed Dial Key 4 Press the Exit softkey 5 Do one of the following To return to the main phone screen without making any changes to the entry press the Exit softkey or the Feature Key To view the...

Page 86: ...system SPEED DIAL KEY PROGRAMMING EXAMPLES Speed Dial Keys can be programmed in two ways Using the Feature Key Added from the Personal Directory When you program a Speed Dial Key using the Feature Ke...

Page 87: ...Personal Directory Character Sets in your phone s User Guide To move the cursor position in the LCD screen use the right and left cursor pad keys Note Fewer than 24 characters may be displayed dependi...

Page 88: ...ry 3 Visual and Soft Ring Presence state is shown visually using the LED on the Speed Dial Key and a Presence icon is shown in the Personal Directory When a call is ringing on the monitored terminal p...

Page 89: ...information will be listed in the Personal Directory similar to all other Personal Directory entries and you can also view the entry information using the Feature Key To add a Programmable Key as a Sp...

Page 90: ...able Key for the Speed Dial use the telephone keypad to enter the other Programmable Key number and press Enter b on the cursor pad or the OK softkey The number of available Sped Dial Keys and their a...

Page 91: ...displays telling you the speed dial has been updated Press Enter b on the cursor pad or the OK softkey 10 To return to the main phone screen press the Exit softkey or the Feature Key To add a Program...

Page 92: ...e Fewer than 24 characters may be displayed depending upon the contents of the this field since a proportional font is used to display the field 5 6 Use the telephone keypad to enter a Speed Dial numb...

Page 93: ...Table 7 3 Monitor Presence Icons If you have Visual monitor settings for a Speed Dial entry the presence Available Busy or Offline of the line is shown by the LED Color Table 7 4 Monitor Presence LED...

Page 94: ...and different numbers are allowed Multiple entries with the same name and same number are not allowed An error is displayed if you create an entry with the same name and same number as an existing en...

Page 95: ...ines that are internal to your system You cannot monitor external or outside lines Valid options for monitoring are 1 None Do not monitor presence state changes for this Speed Dial Key 2 Visual Presen...

Page 96: ...shown by the LED Color Table 7 6 Monitor Presence LED Colors for Speed Dial Keys BLF Idle Ringing SIP Net Ringing 3C system Subscription Failed Online 3C system Phone is Online On the Phone Phone is i...

Page 97: ...Multiple entries with the same name and same number are not allowed An error is displayed if you create an entry with the same name and same number as an existing entry To change the name or number s...

Page 98: ...ation or add the new information to a different Speed Dial Key To edit the Speed Dial Key see Editing Speed Dial Keys on page 7 79 3 Use the telephone keypad to enter a name for the Speed Dial and pre...

Page 99: ...e last character entered or press the Cancel softkey to return to the previous screen 6 Since you can only set presence monitoring for a Speed Dial that is an internal line select 1 None then press En...

Page 100: ...softkeys to scroll to the field you want to edit b Press the More softkey and then the Edit softkey to edit the field Use the Cursor Pad a Use the d Up and b Down keys on the Cursor pad to scroll to t...

Page 101: ...is field since a proportional font is used to display the field b Press Enter b on the cursor pad or the OK softkey 3 Speed Dial a To delete the speed dial press the Delete softkey Or To edit the spee...

Page 102: ...ring tone Note Option 3 Visual and Soft Ring is only valid for SIP Net platforms Contact your system administrator to determine if Soft Ring is available on your system If you have Visual Monitor Sett...

Page 103: ...l Directory If you receive an incoming call from this number it will not show the name or number from the saved Speed Dial 2 Show in Directory This information is saved to the Personal Directory in ad...

Page 104: ...more Speed Dial Keys press the Speed Dial Key for that entry and repeat steps 3 through 7 To return to the main phone screen press the Exit softkey or the Feature Key DELETING SPEED DIAL KEYS A Speed...

Page 105: ...not be deleted 7 Press Enter b on the cursor pad or the OK softkey Note For Speed Dial entries that are set as read only by your system administrator an error is displayed and the entry is not deleted...

Page 106: ...Y 8LD and ITY 8LCGX Phones Press the Scroll Key to scroll to the desired page then press the Speed Dial Key that you want to edit The programmable key LED flashes and the Speed Dial information for th...

Page 107: ...E R Note For more information on using the Barge Monitor or Hot Desking see the Supplemental Features Guide FEATURE KEY WITH THE MICROBROWSER The Feature key on the telephone is used to program Speed...

Page 108: ...home page press the Home softkey H O M E P A G E The home URL displays the Microbrowser Home page To view the Microbrowser Home page 1 Press the Feature key 2 Press the Home softkey The Microbrowser...

Page 109: ...you have a call that is available for recording Stop Recording Call Opens the Stop Recording screen This option only displays when you have a call that is currently recording Supervise a Call Opens th...

Page 110: ...t Desking Login page and the keypad is in numeric entry mode When the Hot Desking Password field has focus the characters entered are hidden by characters The Hot Desking Extension and Password fields...

Page 111: ...nds to connect to the microbrowser home page 3 Select Hot Desking Logout 4 The phone will log out of your Hot Desking session Soft Key Features Explanation Back Return to the microbrowser Home page OK...

Page 112: ...ditional handset forwarding requirements set from the phoneset apply to address based users only 72 73 Handset Forwarding and Handset Forwarding options from the phoneset are not supported for User Ce...

Page 113: ...ary address of the phone has any other forwarding conditions the handset forwarding conditions are pre pended to all profiles All forwarding conditions are evaluated by the MGC when processing a call...

Page 114: ...wser to the appropriate call status screen Select Select highlighted menu item Hard Key Features Explanation 4 way scroll BACK key Redial key Exit the micro browser to the appropriate call status scre...

Page 115: ...y Volume UP Key Remain on existing screen move cursor up 4 way scroll DOWN key Volume DOWN Key Remain on existing screen move cursor down ENTER key Select the highlighted item and proceed to the setti...

Page 116: ...iple handset forwarding conditions may be enabled for your phone To enter additional numbers hang up the phone and then lift the handset to enter an additional number example 72 forwarding number hang...

Page 117: ...2 Press the Home soft key or wait 2 seconds to connect to the microbrowser home page 3 Select Handset Forwarding 4 Select Clear forwarding This page handles the following events 5 The phone clears al...

Page 118: ...D I N G C A L L Press the Record key while an an On Demand recording is active to stops recording SUPERVISE A CALL S U P E R V I S E A C A L L B A R G E M O N I T O R The 3C system allows users to be...

Page 119: ...4 way scroll FORWARD key Directory key Opens the Address Group detail screen If you do not have Supervise privileges no operation Volume UP Key 4 way scroll UP key Move to previous menu item If you do...

Page 120: ...s active move audio to handset and keep focus on current screen Speaker key On Hook handset behavior If speaker is ON turn speaker OFF and keep focus on current screen Off Hook handset behavior If spe...

Page 121: ...me page 3 Select View System Call History Selecting the View System Call History item invokes the Call Log page Barge Opens the Barge page and starts a Barge session on the call where you can speak to...

Page 122: ...f first menu item is selected b Move to next menu item does not show if last menu item is selected Exit Exit the microbrowser and return to the appropriate call screen Dial Dial the highlighted number...

Page 123: ...page 4 way scroll FORWARD key Directory key Show the details for the highlighted menu item 4 way scroll UP key Volume UP Key Move to previous menu item 4 way scroll DOWN key Volume DOWN Key Move to n...

Page 124: ...ed by the phone To Search the 3C System Directory 1 Press the Feature key 2 Press the Home softkey or wait 2 seconds to connect to the microbrowser home page 3 Select Search Directory 4 Enter your sea...

Page 125: ...rs The Search Directory page handles the following events Lowercase characters 1 2 3 4 5 6 7 8 9 0 a d g j m p t w Space b e h k n q u x 0 c f i l o r v y 1 2 3 4 5 6 s 8 z 7 9 _ Numeric characters 1...

Page 126: ...o left 4 way scroll FORWARD key Directory key Remain on existing screen move cursor to right 4 way scroll UP key Volume UP Key No operation 4 way scroll DOWN key Volume DOWN Key No operation ENTER key...

Page 127: ...the 3C System Web Server Hot Desk Login Logoff Record Call Monitor Supervise Call Handset Call Forwarding List Conferences Search Directory Call Logs ENHANCED BLFS Enhanced BLFs provide the phone user...

Page 128: ...operation fails and you remain connected to the caller the same as before you started the transfer operation S I N G L E P R E S S B E H A V I O R To place a call to a member of your workgroup You can...

Page 129: ...call on your phone To use your phone handset for the call Pick up your phone handset then press the key for the workgroup member to pick up the call from that address M U L T I P R E S S B E H A V I O...

Page 130: ...er to automatically put your current call on hold and pick up the ringing call If you are on a call and want to pick up the ringing call for the workgroup member place your current call on hold and th...

Page 131: ...ess the Call Back key to set call back to the last dialed number If the number can be monitored for presence the key will show presence information for the number The key stays configured for call bac...

Page 132: ...call control home screen and through the LED on the Record key for phones with a Desi less screen Table 8 2 Call recording indications Event Record Key LED Icon Call Control and Desi less Secondary S...

Page 133: ...log on to the phone The following screen is shown 3 Press the OK to exit the screen The LED on the Hot Desk key turns off when you exit this screen Note Due to system polling it may take up to 5 minut...

Page 134: ...o a Personal or Corporate directory entry it overrides Trunk dialing and the call is placed as a normal outbound call to the configured number DND KEY The DND key can be used to enable and disable Do...

Page 135: ...SET FORWARDING KEY Note See Handset Forwarding on page 8 92 for information on configuring the Handset Forwarding options on your phone The Forwarding key can be used to enable and disable the Handset...

Page 136: ...e LED for the Forwarding key is red press the Forwarding key The Handset Call Forwarding page from the phone microbrowser is opened 2 Select Clear forwarding The phone clears your handset forwarding s...

Page 137: ...he Program soft key to enter your phone s programmable mode or press the Home soft key to go to the Microbrowser home page Press the Home softkey to open the Microbrowser s home page If you don t pres...

Page 138: ...status screen Select Select highlighted menu item Hard Key Features Explanation These are the general navigation options from the cursor keys on the phone Depending on the option that is currently sel...

Page 139: ...ing Stop Opens the Stop Recording screen This option only displays when you have a call that is currently recording Supervise Opens the Supervise screen Call History Opens the View Call Log screen Con...

Page 140: ...Hot Desking Extension field has focus when entering the Hot Desking Login page and the keypad is in numeric entry mode When the Hot Desking Password field has focus the characters entered are hidden b...

Page 141: ...in on existing screen move cursor to right 4 way scroll UP key Volume UP Key Move between Extension and Password fields 4 way scroll DOWN key Volume DOWN Key Move between Extension and Password fields...

Page 142: ...te Conditional handset forwarding requirements set from the phoneset apply to address based users only 72 73 Handset Forwarding and Handset Forwarding options from the phoneset are not supported for U...

Page 143: ...ng conditions the handset forwarding conditions are pre pended to all profiles All forwarding conditions are evaluated by the MGC when processing a call regardless of where they are invoked S E R V I...

Page 144: ...way scroll BACK key Redial key Exit the micro browser to the appropriate call status screen 4 way scroll FORWARD key Directory key Select highlighted menu item 4 way scroll UP key Volume UP Key Move...

Page 145: ...y scroll UP key Volume UP Key Remain on existing screen move cursor up 4 way scroll DOWN key Volume DOWN Key Remain on existing screen move cursor down ENTER key Select the highlighted item and procee...

Page 146: ...nd then lift the handset to enter an additional number example 72 forwarding number hang up 72 another forwarding number hang up To set Conditional Handset forwarding No Answer using star codes 1 Lift...

Page 147: ...home page 3 Select Forwarding 4 Select Clear forwarding This page handles the following events 5 The phone clears all of the handset forwarding settings that are applied to the phone Note This only c...

Page 148: ...L L Selecting the Start Recording Call item invokes the Start Recording page This screen handles the following events S T O P R E C O R D I N G C A L L Selecting the Stop Recording Call item invokes t...

Page 149: ...e primary address Conference calls cannot be supervised When you select Supervise one of the following occurs If you do not have Supervise privileges the following error is shown If you have Supervise...

Page 150: ...not have Supervise privileges no operation ENTER key Opens the Address Group Detail screen If you do not have Supervise privileges return to the appropriate call control screen Soft Key Features Expl...

Page 151: ...cus on current screen If speaker is ON activate handset and keep focus on current screen Headset active behavior Turn Speaker ON and keep focus on current screen Soft Key Features Explanation Record T...

Page 152: ...ge 3 Select Call History Selecting the View System Call History item invokes the Call History page The Call Log page handles the following events Off Hook handset If speaker is ON turn speaker OFF mov...

Page 153: ...onferences page handles the following events 4 way scroll FORWARD key Directory key Dial the highlighted number 4 way scroll UP key Volume UP Key Move to previous entry 4 way scroll DOWN key Volume DO...

Page 154: ...s page Soft Key Features Explanation Refresh Refresh the conference status information Back Return to the previous screen Exit Exit the microbrowser and return to the appropriate call status screen Jo...

Page 155: ...m Directory Note that the 3C System Directory is different than the Personal Directory maintained by the phone To Search the 3C System Directory 1 Press the Feature key 2 Press the Home softkey or wai...

Page 156: ...e handles the following events c f i l o r v y 1 2 3 4 5 6 s 8 z 7 9 _ Numeric characters 1 2 3 4 5 6 7 8 9 0 Soft Key Features Explanation Delete Deletes previously entered character Back Return to t...

Page 157: ...modes 4 way scroll BACK key Redial key Remain on existing screen move cursor to left 4 way scroll FORWARD key Directory key Remain on existing screen move cursor to right 4 way scroll UP key Volume U...

Page 158: ...eys Context Sensitive Enhanced BLF Key Call Call Back Transfer Pickup Monitor Send To Voice Mail Key Park Extension Key DND Key Call Forward Key Call Back Key Transfer Key Shortcut keys to access micr...

Page 159: ...le Key functions require a display Monitor Transfer Supervise List Conferences Search Directory Call Logs ITL 6DE None Full DT730 ITL 12D 8LK modules a Full ITL 24D 8LK modules a Full ITL 32D 8LK L Fa...

Page 160: ...e This functionality requires the administrator to configure the phone user with the Supervisor permission in the 3C system DT820C ITY 6D 8LCGX Partial Speed Dial Key User defined Speed Dial Keys Cont...

Page 161: ...r phone handset for the call Pick up your phone handset then press the key for the workgroup member to continue the call on your phone To pick up a ringing call to a member of your workgroup If you ar...

Page 162: ...inue the call on your phone To use your phone handset for the call 1 Pick up your phone handset 2 Press the key for the workgroup member An outbound call is made to the workgroup member 3 Continue the...

Page 163: ...2 Press the Blind soft key to Blind transfer your call Your current call is placed on hold and the phone attempts the transfer If you have multiple calls on hold the phone will transfer the call that...

Page 164: ...a call 1 Press the key for the workgroup member 2 Press the Monitor soft key You can then press the Barge or Record soft key to barge on the call or start a recording of the call Press Exit to exit t...

Page 165: ...creen Note Due to system polling it may take up to 5 minutes before your name and extension are shown on the phone after you log in To log out of your Hot Desk session 1 While you are in a Hot Desk se...

Page 166: ...nter the dialing state You must wait for the trunk to become available or use another Trunk Dial key to access different trunk You can enter the number using the keypad Note Using a Speed Dial key or...

Page 167: ...ved from the call control home screen You will now receive incoming calls on your phone Note When DND is disabled the phone may continue to play the stutter dial tone if configured on your system depe...

Page 168: ...tings Note When Forwarding is disabled the phone may continue to play the stutter dial tone if configured on your system depending on the state of Message Waiting Indicator MWI and Call Forwarding fea...

Page 169: ...e phone s directional cursor pad and key pad D T 8 2 0 P H O N E D I S P L A Y The Up and Down softkeys on the phone indicate to the user when there are more options than displayed on the LCD screen N...

Page 170: ...e LCD screen displays the phone number date and time for each call When you have missed any calls the Missed Calls icon and a message display on the LCD If configured on your phone by your system admi...

Page 171: ...tory information on your phone Access Call History using the Menu Key 1 Press the Menu key 2 Select 2Call History Access Call History using the Cursor Pad 1 Press the Directory key right cursor pad ke...

Page 172: ...abled for missed call indication the Call Indicator Lamp is cleared R E C E I V E D C A L L S To view Received Calls 1 Press the Menu key 2 Select 2 Call History 3 Select 2 Received Calls 4 Use the cu...

Page 173: ...softkeys to scroll to the number you want to call 5 Press the Options softkey or press Enter b on the cursor pad 6 Select 1 Dial 7 If prompted press the OK softkey You can also use the Delete softkey...

Page 174: ...ortional font is used to display the field 2 Number Up to 24 characters may be entered for the number Only digits and may be entered To move the cursor position in the LCD screen use the right and lef...

Page 175: ...splay of the phone When a call is ringing on the monitored terminal play a soft ring tone Note Option 3 Visual and Soft Ring is only valid for SIP Net platforms Contact your system administrator to de...

Page 176: ...Exit key to return to the main phone screen D E L E T E C A L L H I S T O R Y I N F O R M A T I O N Note Call History information is not saved permanently on the phone it is only stored on your phone...

Page 177: ...Placed Calls The call information is deleted from the call history 5 Press Enter b on the cursor pad or the OK softkey to return to the Call History menu or press the Exit key to return to the main p...

Page 178: ...Personal Directory Using the cursor pad System Without Corporate Directory a Press the Directory key right cursor pad key b Select 1Personal Directory Using the cursor pad System With Corporate Direct...

Page 179: ...that entry This displays the name and number for the entry along with the Speed Dial and Monitor settings Press the Exit softkey to exit details screen and return to the Personal Directory Presence Mo...

Page 180: ...appropriate characters to search the personal directory then press the Search softkey Up to 24 characters may be entered for the name Press the Delete softkey to delete the last character entered or...

Page 181: ...system The phone dials the telephone number Note To change the dialing preferences for dialing numbers from the Personal Directory see To edit the Dial Preference on page 4 39 ADDING OR EDITING A PER...

Page 182: ...of the this field since a proportional font is used to display the field 5 6 Use the telephone keypad to enter a Speed Dial number if desired for the entry and press Enter b on the cursor pad or the O...

Page 183: ...Speed Dial the presence Available Busy or Offline of the line is shown in the Directory Table 10 4 Monitor Presence Icons If you have Visual monitor settings for a Speed Dial entry the presence Avail...

Page 184: ...e entries with the same name and different numbers are allowed Multiple entries with the same name and same number are not allowed An error is displayed if you create an entry with the same name and s...

Page 185: ...ious screen To switch between first letter uppercase all uppercase all lowercase and numbers for keypad entry press the key on the keypad To add a space to an entry press To enter special characters p...

Page 186: ...the cursor pad or the OK softkey 4 Monitor Note Monitoring can only be done on other lines that are internal to your system You cannot monitor external or outside lines a If you have a Speed Dial num...

Page 187: ...by the LED Color Table 10 7 Monitor Presence LED Colors for Speed Dial Keys Type Status Icon Line Key Registered Unregistered Speed Dial Key No Monitoring Not Available BLF Idle Ringing SIP Net Ringin...

Page 188: ...he same name and same number as an existing entry If the Speed Dial number for a new Personal Directory entry is already used for another entry you will see an error when you try to save the Personal...

Page 189: ...ntry information but keep Speed Dial Key information Note For more information on Speed Dial Keys see the appropriate Programmable Keys chapter for your phone configuration 1 Press the Feature key The...

Page 190: ...xit key to return to the main phone screen To dial a number from the Corporate Directory Pres the Dial softkey If you are dialing an external number and the outside access code is not programmed into...

Page 191: ...D PERSONAL DIRECTORIES The Corporate Directory DT820 Phone User Guide 10 171 BLF Idle Ringing SIP Net Ringing 3C system Subscription Failed Online 3C system Phone is Online On the Phone Phone is in us...

Page 192: ...CALL HI STO RY AN D T HE CORPORAT E AND PERSONAL DIRECTORIES The Corporate Directory 10 172 DT820 Phone User Guide...

Page 193: ...the softkeys that are displayed on your phone 1 Press the Help key 2 Press the softkey for which you want to see Help information 3 You can use the Up and Down softkeys or the dUp b Down keys on the...

Page 194: ...impact the function of your phone 4 If you cannot make outside calls contact your system administrator to verify that there is not a problem with outside telephone service 5 Verify that the phone is r...

Page 195: ...lowing Manually log on to the phone to access the Admin Settings options and set the IP addresses such as the IP Address Subnet Mask Default Gateway DNS Boot Server Address SNTP Server Address and Sys...

Page 196: ...one and the network jack 2 If possible try plugging your phone into another PoE jack on your network 3 The problem may be with the network cord Try a new network cord 4 If you are still having problem...

Page 197: ...on the cursor pad to restart the phone Note If you cannot restart the phone using the Menus unplug the phone from power and the network for ten seconds then reconnect the telephone to your network and...

Page 198: ...ll History numbers will be dialed as they appear in the Personal Directory or Call History If your system requires an outside line access code you may not be able to dial entries using the Call Histor...

Page 199: ...the Split softkey to split the calls then use the Shuttle softkey to switch to the dropped call and press the EndCall softkey to terminate that call P H O N E K E Y P A D The dial pad and or buttons...

Page 200: ...phone using the Menus unplug the phone from power and the network for ten seconds then reconnect the telephone to your network and power to perform a restart 4 If you are still having problems with yo...

Page 201: ...ter new backlight timeout 6 Press Enter b on the cursor pad or the OK softkey to accept the setting You can also press the Cancel softkey to exit without making any changes Note Setting the Backlight...

Page 202: ...enabled you will see a Headset icon and softkey when you are phone calls There is no audio to my headset 1 Verify that the headset is firmly plugged into the HEADSET jack on the back of the telephone...

Page 203: ...ereinafter referred to as UNIVERGE 3C Administrator application 3C Administrator application software application 3C Administrator Administrative Profile that is used to accomplish multiple levels of...

Page 204: ...Zone softkey b Enter the zone number from which you want to pick up the call c Press the Pickup softkey d You will connect to the call To answer a call from your Pickup Group a Press the Group softkey...

Page 205: ...sound after applying this star code command Note When initiating a blind transfer the star code to block a caller ID 67 cannot be part of the specified blind transfer address Such an attempt results...

Page 206: ...ler ID Blocking 67 number 67 number To block the caller ID for a call a user dials from a station device the 67 code before dialing any intended address for the call Applies on a per call basis and th...

Page 207: ...zone on which to park the call Do Not Disturb Activation 78 78 Activates Do Not Disturb for all calls bound to this extension When Do Not Disturb is activated the station is not alerted to any calls F...

Page 208: ...mber of the park zone as announced by operator Hold 8 the number of the park zone as announced by operator dial Places a call into a park zone or an address area where calls can be retrieved from any...

Page 209: ...n and Status Monitoring can be done for the following functions Follow me Automatic Ring Back Call Forwarding on Busy Extension Night Extension absence presence Executive Secretary absence presence Gr...

Page 210: ...he system they can log on to any terminal that is enabled for Desk Sharing and their User Profile settings are applied to the phone To log on to a Desk Sharing Terminal Use the method for your system...

Page 211: ...al 911234 2 After the Confirmation Tone is given end the call You should now be logged off to the terminal and the terminal should display the default terminal name and number All User Settings Person...

Page 212: ...SI P NET SYSTEM F EAT URES B 192 DT820 Phone User Guide...

Page 213: ...n the LCD screen S U P P O R T E D H E A D S E T S P L A N T R O N I C S Plantronics CS5xx and Savi 7xx are supported Requires PD 80 adapter cable kit sold separately Note When headset ringing is enab...

Page 214: ...ing Contact your network administrator to determine if you need the setting enabled for your phone Headset Base Station Setup Follow the manufacturer s instructions for assembling your headset and bas...

Page 215: ...et to ring to the headset Note Hold reminder tone soft ring ringer volume and preview of the User Adjustable Ringtones on selection may not be supported by the headset They are only played on the phon...

Page 216: ...Enable f Press Enter b on the cursor pad or the OK softkey to accept the setting Contact your system administrator to verify that the EHS Headset is enabled on your phone Restart your phone You must...

Page 217: ...and conditions designated at https mind bcom nec co jp customernet soft license DT820_OSS html The terms and conditions of SLA are not applied to such third party open source software components O P...

Page 218: ...IBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com L I B S R T P SRTP li...

Page 219: ...RS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE FOUNDATI...

Page 220: ...D ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUC...

Page 221: ...ng of the terminal by means of the IEEE802 3af standard an external AC DC adapter is not needed In this case it is sufficient to connect the terminal to the 10 100 Base T wall socket by means of the c...

Page 222: ...ele s tetele http www nec enterprise com Support Declaration of Conformity E N G L I S H Hereby NEC Enterprise Solutions declares that this DT700 DT800 is in compliance with the essential requirements...

Page 223: ...s ir kitas 1999 5 EB Direktyvos nuostatas http www nec enterprise com Support Declaration of Conformity M A L T I Hawnhekk NEC Enterprise Solutions jiddikjara li dan DT700 DT800 jikkonforma mal ti iji...

Page 224: ...dolo ili direktive 1999 5 ES http www nec enterprise com Support Declaration of Conformity S LO VE N S KY NEC Enterprise Solutions t mto vyhlasuje e DT700 DT800 sp a z kladn po iadavky a v etky pr sl...

Page 225: ...al collection and recycling In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that your company has made upon acquisiti...

Page 226: ...feranten und NEC Unified Solutions wenden Sie sich bitte an lokale Beh rden f r weitere Informationen PRODUKT BORTSKAFFELSESINFORMATION DA F O R L A N D E I D E N E U R O P I S K E U N I O N Det her v...

Page 227: ...os y se previene la dispersi n de sustancias no deseadas en la cadena de reciclaje municipal lo cual contribuye a la protecci n de la salud humana y del medio ambiente Le informamos que la eliminaci n...

Page 228: ...le recyclage Dans le cas o vos produits lectriques et lectroniques doivent tre enlev s vous tes pri s de consulter votre fournisseur ou le contrat relatif l acquisition de ces produits Vous pourrez tr...

Page 229: ...afval van elektrische en elektronische producten niet bij het huisvuil mag terechtkomen Elektrische en elektronische producten inclusief de aansluitkabels stekkers en accessoires moeten apart worden...

Page 230: ...si o desses produtos Em www nec unified com weee pode encontrar informa o sobre elimina o selectiva e reciclagem ambiental P A R A P A S E S F O R A D A U N I O E U R O P E I A A elimina o de produtos...

Page 231: ...du hitta information om sopsortering och milj v nliga tervinnings tg rder F R L N D E R U T A N F R D E N E U R O P E I S K A U N I O N E N Avfallshantering av elektriska och elektroniska produkter i...

Page 232: ...NO TI CES WEEE Product Disposal Information D 212 DT820 Phone User Guide...

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