Automated Attendant
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Chapter 2: Features
IntraMail System Guide
2.2
1003 - Trunk Options:
- Enter 700 to have the Automated Attendant answer calls on the trunk at night.
✔
By default, all trunks are set to Key Ring at night.
Step 3
Set up the Answer Tables.
3.1
✔
By default, all trunks use Answer Table 1. Answer Schedule 1 is active and runs continuously.
Step 4
Set up the Call Routing Mailboxes.
4.1
✔
The active schedule (Answer Table 1, Answer Schedule 1) uses Call Routing Mailbox 000.
Step 5
Set up the Dial Action Tables.
5.1
✔
By default, Call Routing Mailbox 000 uses Dial Action Table 1.
Step 6
Set the maximum message length for Automated Attendant callers leaving a message in a
mailbox.
6.1
1808 - IntraMail Subscriber Mailbox Options: Subscriber Message Length
- This sets the maximum message length (
1-4095
seconds) for outside Automated Attendant
callers accessing a mailbox via a LOGON or GOTO command.
✔
The default setting is 120 seconds.
6.2
1808 - IntraMail Subscriber Mailbox Options: Non-Subscriber Message Length
- This sets the maximum message length (
1-4095
seconds) for outside Automated Attendant
callers leaving a message in a Subscriber Mailboxes.
✔
The default setting is 120 seconds.
Operation
Using the Automated Attendant
For the outside caller:
1.
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.